Ultimate Managing Workplace Anxiety Online Bundle, 10 Certificate Courses

The Most Comprehensive Managing Workplace Anxiety Bundle

Ultimate Managing Workplace Anxiety Online Bundle, 10 Certificate Courses

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Get Managing Workplace Anxiety, Stress Management, Assertiveness and Self-Confidence, Increasing Your Happiness, Work-Life Balance, Improving Self-Awareness, Improving Mindfulness, Organizational Skills, Time Management and Interpersonal Skills in this Bundle

1. Managing Workplace Anxiety : Identify and Manage Anxiety for Better Performance!

The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime during their career. Everyone should be aware of the signs of anxiety and the tools needed to cope and deal with it.

Our Managing Workplace Anxiety course will provide you with important skills and resources to recognize and manage workplace anxiety. By identifying these symptoms and coping skills employees and managers will be better suited in dealing with these common situations. Through this course you will be better suited to the challenges that the workplace can bring.

By the end of this Managing Workplace Anxiety Online Short Course, you will be able to:

  • Explore different types of workplace anxieties
  • Learn to recognise symptoms and warning signs
  • Determine ways of coping and managing problems
  • Recognise common trigger and accelerants
  • Learn the difference between anxiety and common nervousness

2. Stress Management : How To Address and Overcome Stressfull Situations

Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. You will be shown how stress can be positive and negative, and we will look at the Triple A approach that will form the basis of this course.

The Stress Management course will give you a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system. You will also understand what lifestyle elements they can change to reduce stress.

By the end of this course, you will be able to:

  • Identify the best approach to a stressful situation (Alter, Avoid or Accept)
  • Understand what lifestyle elements you can change to reduce stress
  • Use routines to reduce stress
  • Use environmental and physical relaxation techniques
  • Better cope with major events
  • Use a stress log to identify stressors and create a plan to reduce or eliminate them

3. Assertiveness and Self-Confidence : How To Be A High Achiever and Succeed in Life!

Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits in your professional and personal lives.

The Assertiveness and Self-Confidence course will give you an understanding of what assertiveness and self-confidence mean and how to develop those feelings in your day-to-day lives. These skills will encompass many aspects of your life and have a positive effect.

By the end of the Assertiveness and Self-Confidence Online Short Course, you will be able to:

  • Define assertiveness and self-confidence, and list the 4 styles of communication
  • Describe the types of negative thinking, and how one can overcome negative thoughts
  • Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
  • Define the importance of goal setting, and practice setting SMART goals for assertive behavior
  • Utilise methodologies for understanding your worth - and the use of positive talk
  • List reasons why a pleasing appearance and body language are critical for creating a strong first impression
  • Practice sending positive communications phrased as "I-Messages"
  • Use the STAR model to make your case during a presentation challenge
  • Display rapport-building skills through assertive methods of expressing disagreement and consensus - building techniques
  • Practice strategies for gaining positive outcomes in difficult interpersonal situations. 

4. Increasing Your Happiness : Increase Your Happiness to Improve Productivity in the Workplace

Increasing ones happiness can be done through the power of positive thinking. That is one skill that this course will touch on to teach you how to be happier. Happiness will spread throughout your organization, and have a positive effect on everyone.

With our Increasing Your Happiness course, you will engage in unique and helpful ways to increase their happiness. This will have a robust effect on your professional and personal lives. It will improve your communication skills, increase productivity, and lesson absenteeism.

By the end of this Increasing Your Happiness Online Short Course, you will be able to:

  • Discuss how planning ahead cultivates workplace happiness
  • Create a nightly routine and daily plan
  • Relate more effectively to others in the workplace
  • Understand how the workspace environment impacts happiness
  • Think more positively
  • Take actions that will create greater workplace happiness

5. Work-Life Balance : Balance Career and Home Life to Excel in Your Career

Having a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. By balancing a career with home life it will provide benefits in each environment. You will become healthier, mentally and physically, and you will be able to produce more career wise.

With a Work-Life Balance you will be managing your time better. Better time management will benefit all aspects of life; you will be working less and producing more. This course will show you how to focus on the important things, set accurate and achievable goals, and communicate better with your peers at work and your family at home.

By the end of this course, you will be able to:

  • Explain the benefits of work life balance
  • Recognise the signs of an unbalanced life
  • Identify employer resources for a balanced lifestyle
  • Improve time management and goal setting
  • Use the most effective work methods for you
  • Create balance at work and at home
  • Manage stress

6. Improving Self-Awareness : Improve Self-awareness to Gain a Better Understanding of Oneself

Self awareness is an important part of everyday life. It transfers over to your personal, social, physical and work life. It can help one gain a better understanding of themselves, and how to live a better, more fulfilling life. When working to deepen one’s own self awareness, it is important to fully engage yourself. One should take the time and proper steps, to fully become self aware.

With the Increasing  Self Awareness  course, you will learn how beneficial becoming more self aware can be. A highly self aware person will become more equipped to deal with daily life and its challenges. Through this course, you will gain a new perspective on yourself and your emotions, and become a valuable member to society.

Making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.

By the end of this Increasing Self-awareness Online Short Course, you will be able to:

  • Define the self and different aspects of the self
  • Learn from introspection
  • Understand the nature and value of emotions
  • Appreciate themselves
  • Appreciate others
  • Improve effectiveness

7. Improving Mindfulness : Improve Your Mindfulness to Enhance Your Personal and Professional Success

Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking, Staying in tune both mentally and emotionally improves perspective to enhance personal and professional success.

With our Improving Mindfulness course, you will begin to identify their own patterns of thinking. As you learn to practice mindfulness, you will cultivate positive emotions that will have a dramatic effect on the work environment.

By the end of this Improving Mindfulness Online Short Course, you will be able to:

  • Define mindfulness
  • Develop techniques to make oneself more attuned to the present moment
  • Understand the value and utility of one’s emotions
  • Learn how to identify and counter distorted thinking
  • Learn how to cultivate genuine positive emotions
  • Become more fully present in social interactions

8. Organizational Skills : Achieve Your Goals By Being Organized and Productive

Good organizational skills can prove beneficial in many areas of life, including personal and business areas.

Organization skills can increase a person’s general productivity, project management, and can even affect his or her memory and retention skills. These skills are not acquired overnight – it will take a lot of hard work and practice. But with a little guidance and the right tools, anyone can learn how to stop hunting for missing things and become better organized with our Organizational Skills Online Short Course.

By the end of this Organizational Skills Online Short Course, you will be able to:

  • Examine current habits and routines that are not organized
  • Learn to prioritize your time schedule and daily tasks
  • Determine ways of storing information and supplies
  • Learn to organize personal and work space
  • Learn to resist procrastination
  • Make plans to stay organized in the future

9. Time Management : How To Manage Your Time And Get Things Done

Personal time management skills are essential skills for effective people. People who use these techniques on a regular basis are the highest achievers in all walks of life, from business to sport to public service. Making these skills part your daily routine will enable you to function exceptionally well, even under intense pressure.

As you master these skills you'll find that you take control of your workload, saying goodbye to the often intense stress of work overload. At the heart of time management is an important shift in focus: Concentrate on results, not on being busy. Many people spend their days in a frenzy of activity, but achieve very little, because they're not concentrating their effort on the things that matter the most.

Time management training begins with setting goals. These goals are recorded, prioritized and may be broken down into a project, an action plan, or a simple task list. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. We'll cover all this and more during this Time Management Online Short Course.

Course Topics:

  • The SMART Way
  • Urgent Important Matrix
  • The 80/20 Rule
  • Eat That Frog
  • The Glass Jar

By the end of this Time Management Online Short Course you will be able to: 

  • Plan and prioritize daily activities efficiently and in a productive manner.
  • Triumph over procrastination.
  • Effectively deal with crises.
  • Organize your workspace and workflow.
  • Efficiently delegate.
  • Ritualize your workload.
  • Plan effective meetings.

10. Interpersonal Skills : Learn Powerful Communication Skills!

We've all met that dynamic, charismatic person that just have a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

The Interpersonal Skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. You will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

By the end of this Interpersonal Skills Online Short Course, you will be able to:

  • Understand the difference between hearing and listening
  • Know some ways to improve the verbal skills of asking questions and communicating with power
  • Understand what non-verbal communication is and how it can enhance interpersonal relationships
  • Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation
  • Identifying ways of creating a powerful introduction, remembering names, and managing situations when you've forgotten someone's name
  • Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people
  • Understand how the use of facts and emotions can help bring people to your side
  • Identify ways of sharing one's opinions constructively
  • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
  • Learn tips in making an impact through powerful first impressions, situation assessment and being zealous without being offensive

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Ultmate 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Managing Workplace Anxiety Online Course

Module One - Getting Started

Module Two - Common Types of Anxiety

  • Social anxiety
  • Generalised anxiety disorder
  • Panic disorder
  • Phobias

Module Three - Recognising Symptoms in Others

  • Avoiding social situations
  • Difficulty in accepting negative feedback
  • Difficulty in focusing on tasks
  • Irrational fears

Module Four - Coping Strategies (Part 1)

  • Keeping a journal
  • Power of positive thinking
  • Hve a "Me" place you can go
  • Establish attainable goals

Module Five - Coping Strategies (Part 2)

  • Talk with friends and family
  • Get enough sleep
  • Eating well and exercise
  • Begin small and build up to larger challenges

Module Six - Don't Avoid the Situation

  • It's OK to make a mistake
  • Accept the situation and move on
  • Avoidance can cause a cycle of anxiety
  • Identify the trigger

Module Seven - Differences in Anxiety and Normal Nervousness

  • It runs along a spectrum
  • Anxiety can happen without a cause
  • The length of time symptoms last
  • It's an exaggeration of normal feelings

Module Eight - Physical Symptoms

  • Rapid heartbeat
  • Panic attack
  • Headache
  • Trembling or shaking

Module Nine - Recognise the Positive Aspects of Anxiety

  • It alerts us to danger
  • Improves self-awareness
  • Can be a great motivator
  • Prevent mistakes

Module Ten - Common Anxiety Triggers

  • Uncertainty or fear of the unknown
  • Holding in feelings
  • Public speaking / speaking up
  • Trying to be perfect

Module Eleven - When to Seek Extra Help?

  • Feeling overwhelmed
  • Physical changes
  • Unable to work or function
  • Panic attacks

Module Twelve - Wrapping Up

Course 2 - Certificate In Stress Management Online Course

Module One - Getting Started

Module Two - Understanding Stress

  • What is stress?
  • What is eustress?
  • Understanding the triple A approach

Module Three - Creating a Stress-Reducing Lifestyle

  • Eating properly
  • Exercising regularly
  • Sleeping well

Module Four - Altering the Situation

  • The first A
  • Identifying appropriate situations
  • Creating effective actions

Module Five - Avoiding the Situation

  • The second A
  • Identifying appropriate situations
  • Creating effective actions

Module Six - Accepting the Situation

  • The third A
  • Identifying appropriate situations
  • Creating effective actions

Module Seven - Using Routines to Reduce Stress

  • Planning meals
  • Organising chores
  • Using a to-do list

Module Eight  - Environmental Relaxation Techniques

  • Finding a Sanctuary
  • Using music
  • Seeing the humor

Module Nine - Physical Relaxation Techniques

  • Soothing stretches
  • Deep breathing
  • Tensing and relaxing
  • Meditation

Module Ten - Coping with Major Events

  • Establishing a support system
  • Creating a plan
  • Knowing when to seek help

Module Eleven - Our Challenge to You

  • Creating a stress log
  • Week One: Recording events
  • Week Two: Identifying stressors and creating a plan
  • Week Three: Creating new habits

Module Twelve - Wrapping Up

Course 3 - Certificate In Assertiveness and Self-Confidence Online Course

Module One - Getting Started

Module Two - What does Self-Confidence mean to you?

  • What is Assertiveness?
  • What is Self-Confidence?
  • The Four styles

Module Three - Obstacle to our Goals

  • Types of negative thinking
  • Personal Application

Module Four - Communication Skills

  • Listening and hearing; they aren't the same thing
  • Asking questions
  • Body language

Module Five - The Importance of Goal Setting

  • Why goal setting is important
  • Setting SMART goals

Module Six - Feeling the Part

  • Identifying your worth
  • Creating positive self-talk
  • Identifying and addressing strengths and weaknesses

Module Seven - Looking the Part

  • The importance of appearance
  • The role of body language
  • First impressions count

Module Eight - Sounding the Part

  • It's how you say it
  • Sounding confident
  • Using "I" messages

Module Nine - Powerful Presentations

  • What to do when you're on the spot
  • Using STAR to make your case

Module Ten - Coping Techniques

  • Building rapport
  • Expressing disagreement
  • Coming to consensus

Module Eleven - Dealing with Difficult Behavior

  • Dealing with difficult situations
  • Key tactics

Module Twelve - Wrapping Up

Course 4 - Certificate In Increasing Your Happiness Online Course

Module One: Getting Started

Module Two: Plan Ahead for Happiness

  • Have a Nightly Routine
  • Get at Least 8 Hours of Sleep
  • Wake Up Early Enough for Some “Me” Time    
  • Give Yourself Time to Arrive at Work Early    

Module Three: Plan Your Day

  • Arrive 10-15 Minutes Early
  • Check for Action Items
  • Create a To-Do List for the Day
  • Build in Breaks

Module Four: Relate to Others

  • Greet Your Colleagues
  • Smile! Fake It If You Have To!
  • Build Your Support Team
  • Take Time to Socialize

Module Five: Go to Your Happy (Work) Space

  • Create a Workspace That Makes You Happy
  • Clear the Clutter
  • Bring in Personal Touches
  • Add Some Green!

Module Six: Accentuate the Positive

  • Use a Daily Affirmation
  • Surround Yourself with Positive People
  • Limit Your Negative Interactions
  • Build Friendships

Module Seven: Use Your Benefits

  • Use Your Vacation and Paid Time Off!
  • Gym or Health Club Memberships
  • Employee Assistance Programs
  • Explore Other Benefits

Module Eight: Take Control of Your Career Happiness

  • Take Control of Your Professional Development
  • Seek Frequent Feedback
  • Practice Professional Courage
  • Seek Mentoring, and Seek to Mentor Others

Module Nine: Set Boundaries

  • Learn to Say No
  • Learn to Say Yes
  • Protect Your Downtime
  • Know When to Call It a Day

Module Ten: Practice Positivity

  • Address Conflict and Misunderstandings Directly
  • Keep Your Interactions Positive
  • Practice Gratitude
  • Look for the Silver Lining

Module Eleven: Choose to Be Happy

  • Happiness is a Choice
  • Choose Your Stress Response
  • Do One Thing Every Day That You Love and Enjoy
  • Seek to Make Positive Changes

Module Twelve: Wrapping Up

Course 5 - Certificate In Work-Life Balance Online Course

Module One - Getting Started

Module Two - Benefits of a Healthy Balance

  • Why it's important
  • Increased productivity
  • Improved mental and physical health
  • Increased morale

Module Three - Signs of an Imbalance

  • Health risks
  • Absenteeism
  • Burnout
  • Stress

Module Four - Employer Resources

  • Offer more employee control
  • Ask employees for suggestions
  • Employee assistance program (EAP)
  • Reward your staff

Module Five - Tip in Time Management

  • The urgent/important matrix
  • Learn to say no
  • Stay flexible
  • 80/20 rule

Module Six - Goal Setting

  • The three p's
  • SMART goals
  • Visualization
  • Prioritising your goals

Module Seven - Optional Ways to Work

  • Telecommuting
  • Job sharing
  • Job redesign
  • Flex time

Module Eight - At Work

  • Leave home stress at home
  • Break up large tasks
  • Delegate
  • Set accurate goals

Module Nine - At Home

  • Leave work stresses at work
  • Turn your phone off
  • Take some "me" time
  • Maintain your boundaries

Module Ten - Stress Management

  • Exercise
  • Eating well
  • Getting enough sleep
  • Self-assessment

Module Eleven - Working in a Home Office

  • Setting up a home office
  • Setting boundaries
  • Dealing with distractions
  • Make a schedule and stick to it

Module Twelve - Wrapping Up

Course 6 - Certificate In Improving Self-Awareness Online Course

Module One: Getting Started

Module Two: What Is the Self?

  • The Physical Self
  • The Emotional Self
  • The Mental Self
  • The Spiritual Self

Module Three: Awareness of the Physical Self

  • Scanning
  • Progressive Relaxation
  • Physical Stressors
  • Exercise

Module Four: Time Management

  • Organization
  • Goal Management
  • Priorities
  • Procrastination

Module Five: The Emotional Self

  • Validity of Emotions
  • Utility of Emotions
  • Emotional Arousal
  • Emotional Valence

Module Six: Mood Management

  • Emotional Intelligence
  • Categories of Emotion
  • Increasing Arousal
  • Decreasing Arousal

Module Seven: The Mental Self

  • Thinking Style
  • Learning Style
  • Personality
  • Stinking Thinking

Module Eight: Interpersonal Awareness

  • Addressing Different Thinking Styles
  • Addressing Different Learning Styles
  • Active Listening and Body Language
  • Transactional Analysis

Module Nine: The Spiritual Self

  • Mindfulness
  • Meditation
  • Cultivating Positivity
  • Gratitude

Module Ten: Limitations of Self Awareness

  • Navel Gazing
  • Excessive Self Discipline
  • Developing Humility
  • Developing Empathy

Module Eleven: Independence versus Interdependence

  • What is Interdependence?
  • Systems Theory
  • More Than the Sum of All Parts
  • Team Building

Module Twelve: Wrapping Up

Course 7 - Certificate In Improving Mindfulness Online Course

Module One: Getting Started

By the end of this course, you should be able to:

  • Define mindfulness
  • Develop techniques to make oneself more attuned to the present moment
  • Understand the value and utility of one’s emotions
  • Learn how to identify and counter distorted thinking
  • Learn how to cultivate genuine positive emotions
  • Become more fully present in social interactions

Module Two: What Is Mindfulness?

  • Buddhist Concept
  • Bare Attention
  • Psychological Concept of Mindfulness
  • Memory

Module Three: Practicing Mindfulness

  • Attention
  • Acceptance
  • Mindfulness Meditatio
  • Scanning

Module Four: Emotional Intelligence

  • The Purpose of Emotions
  • High Performance Emotions
  • Swing Emotions
  • Blue Emotions

Module Five: Cognitive Distortion (Phase One)

  • Dichotomous Reasoning
  • Magnification and Minimization
  • Filtering
  • Jumping to Conclusions

Module Six: Cognitive Distortion (Phase Two)

  • Destructive Labeling
  • Personalizing
  • Blaming
  • The Tyranny of the Should

Module Seven: Mindfulness Based Cognitive Therapy

  • Mental Modes
  • Doing Mode
  • Being Mode
  • Metacognitive Awareness

Module Eight: Mindfulness and Gratitude

  • What is Gratitude?
  • Gratitude Journal
  • An Exercise in Mindfulness and Gratitude
  • Forming a Habit

Module Nine: Cultivating the High Performance Emotions

  • The Emotion-Cognition-Behavior Triangle
  • Cultivating Enthusiasm
  • Cultivating Confidence
  • Cultivating Tenacity

Module Ten: Mindfulness in Customer Service

  • Individually Focused
  • Active Listening
  • Building a Rapport
  • Timing

Module Eleven: Mindfulness and Leadership

  • Mental Resilience
  • Focus
  • Compassion
  • Creativity

Module Twelve: Wrapping Up

Course 8 - Certificate In Organizational Skills Online Course

Module One - Getting Started

Module Two - Remove the Clutter

  • Just do it
  • You dont have to keep everything
  • Three boxes: Keep, donate and trash
  • A place for everything and everything in it's place

Module Three - Prioritize

  • Write it down
  • Urgent / Important Matrix
  • Divide tasks
  • 80/20 rule

Module Four - Scheduling Your Time

  • Have a master calendar
  • Setting deadlines
  • Remove or limit the time wasters
  • Coping with things outside of your control

Module Five - To Do Lists

  • Use a day planner
  • Finish what you start
  • Focus on the important
  • Do quick tasks immediately

Module Six - Paper and Paperless Storage

  • Find a system that works for you
  • Make it consistent
  • Make it time sensitive
  • Setting up archives

Module Seven - Organization in Your Work Area

  • Keeping items within arm's reach
  • Only have current projects on your desk
  • Arranging your drawers
  • Organize to match your workflow

Module Eight - Tools to Fight Procrastination

  • Eat that Frog!
  • Remove distractions
  • Give yourself a reward
  • Break up large tasks

Module Nine - Organizing Your Inbox

  • Setting delivery rules
  • Folder and message hierachy
  • Deal with email right away
  • Flag and highlight important items

Module Ten - Avoid the Causes of Disorganisation

  • Keeping everything
  • Not being consistent
  • Not following a schedule
  • Bad habits

Module Eleven - Discipline is the Key to Stay Organised

  • Stay within your systems
  • Learn to say No
  • Have organisiation be part of your life
  • Plan for tomorrow, today

Module Twelve - Wrapping Up

Course 9 - Certificate In Time Management Online Course

Section One: Getting Started

Section Two: SMARTER Goals

  • The Three P’s
  • Create SMARTER Goals
  • Prioritizing Your Goals
  • Visualize your Goals-Visualization

Section Three: Prioritizing Your Time

  • The 80/20 Rule
  • Prioritizing with the Urgent-Important Matrix
  • Being Assertive...Saying “NO” to Requests you can’t meet.

Section Four: Planning

  • Using To Do List
  • The Glass Jar: Rocks, Pebbles, Sand, and Water
  • Ready, Fire, Aim!

Section Five: Procrastination

  • Why We Procrastinate
  • Nine Ways to Overcome Procrastination
  • Eat That Frog!

Section Six: Managing Crisis

  • When Crisis Calls...do you have a Contingency Plan?
  • Creating a Plan
  • Executing the Plan
  • Lessons Learned

Section Seven: The Organized Workspace

  • De-Clutter
  • Managing Workflow
  • Dealing with E-mail...email etiquette
  • Using Calendars

Section Eight: Delegating

  • When to Delegate?
  • Who Should I Delegate to?
  • Monitoring the Results

Section Nine: The Power of Ritual...Habits

  • What is a Ritual/Routine?
  • Example Rituals
  • Using Rituals to Maximise Time

Section Ten: Meetings

  • Deciding if a Meeting is Necessary... Is the meeting necessary?
  • Using the PAT Approach
  • Effective Agenda Writing
  • Staying on Track
  • Was the Meeting Worthwhile?

Section Eleven: Meeting Alternatives

  • Instant Messaging and Chat Rooms
  • Teleconferencing
  • E-mail Lists and Online Groups
  • Collaboration Applications

Section Twelve: Wrapping Up

Course 10 - Certificate In Interpersonal Skills Online Course

Module One - Getting Started

Module Two - Verbal Communication Skills

  • Listening and hearing: they aren't the same thing
  • Asking questions
  • Communicating with power

Module Three - Non-Verbal Communication Skills

  • Body language
  • The signals you sent to others
  • It's not what you say, it's how you say it

Module Four - Making Small Talk and Moving Beyond

  • Starting a conversation
  • The four levels of conversation

Module Five - Moving the Conversation Along

  • Asking for examples
  • Using repetition
  • Using summary questions
  • Asking for clarity and completeness

Module Six - Remembering Names

  • Creating a powerful introduction
  • Using Mnemonics
  • Uh-oh... I've forgotten your name

Module Seven - Influencing Skills

  • Seeing the other side
  • Building a bridge
  • Giving in without giving up

Module Eight - Bringing People to Your Side

  • A dash of emotion
  • Plenty of facts
  • Bringing it all together

Module Nine - Sharing your Opinion

  • Using I-messages
  • Disagreeing constructively
  • Building consensus

Module Ten - Negotiation Basics

  • Preparation
  • Opening
  • Bargaining
  • Closing

Module Eleven - Making an Impact

  • Creating a powerful first impression
  • Assessing a situation
  • Being zealous without being offensive

Module Twelve - Wrapping Up

Module One - Getting Started

Module Two - Understanding Stress

  • What is stress?
  • What is eustress?
  • Understanding the triple A approach

Module Three - Creating a Stress-Reducing Lifestyle

  • Eating properly
  • Exercising regularly
  • Sleeping well

Module Four - Altering the Situation

  • The first A
  • Identifying appropriate situations
  • Creating effective actions

Module Five - Avoiding the Situation

  • The second A
  • Identifying appropriate situations
  • Creating effective actions

Module Six - Accepting the Situation

  • The third A
  • Identifying appropriate situations
  • Creating effective actions

Module Seven - Using Routines to Reduce Stress

  • Planning meals
  • Organising chores
  • Using a to-do list

Module Eight  - Environmental Relaxation Techniques

  • Finding a Sanctuary
  • Using music
  • Seeing the humor

Module Nine - Physical Relaxation Techniques

  • Soothing stretches
  • Deep breathing
  • Tensing and relaxing
  • Meditation

Module Ten - Coping with Major Events

  • Establishing a support system
  • Creating a plan
  • Knowing when to seek help

Module Eleven - Our Challenge to You

  • Creating a stress log
  • Week One: Recording events
  • Week Two: Identifying stressors and creating a plan
  • Week Three: Creating new habits

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Get Managing Workplace Anxiety, Stress Management, Assertiveness and Self-Confidence, Increasing Your Happiness, Work-Life Balance, Improving Self-Awareness, Improving Mindfulness, Organizational Skills, Time Management and Interpersonal Skills in this Bundle

1. Managing Workplace Anxiety : Identify and Manage Anxiety for Better Performance!

The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime during their career. Everyone should be aware of the signs of anxiety and the tools needed to cope and deal with it.

Our Managing Workplace Anxiety course will provide you with important skills and resources to recognize and manage workplace anxiety. By identifying these symptoms and coping skills employees and managers will be better suited in dealing with these common situations. Through this course you will be better suited to the challenges that the workplace can bring.

By the end of this Managing Workplace Anxiety Online Short Course, you will be able to:

  • Explore different types of workplace anxieties
  • Learn to recognise symptoms and warning signs
  • Determine ways of coping and managing problems
  • Recognise common trigger and accelerants
  • Learn the difference between anxiety and common nervousness

2. Stress Management : How To Address and Overcome Stressfull Situations

Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. You will be shown how stress can be positive and negative, and we will look at the Triple A approach that will form the basis of this course.

The Stress Management course will give you a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system. You will also understand what lifestyle elements they can change to reduce stress.

By the end of this course, you will be able to:

  • Identify the best approach to a stressful situation (Alter, Avoid or Accept)
  • Understand what lifestyle elements you can change to reduce stress
  • Use routines to reduce stress
  • Use environmental and physical relaxation techniques
  • Better cope with major events
  • Use a stress log to identify stressors and create a plan to reduce or eliminate them

3. Assertiveness and Self-Confidence : How To Be A High Achiever and Succeed in Life!

Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits in your professional and personal lives.

The Assertiveness and Self-Confidence course will give you an understanding of what assertiveness and self-confidence mean and how to develop those feelings in your day-to-day lives. These skills will encompass many aspects of your life and have a positive effect.

By the end of the Assertiveness and Self-Confidence Online Short Course, you will be able to:

  • Define assertiveness and self-confidence, and list the 4 styles of communication
  • Describe the types of negative thinking, and how one can overcome negative thoughts
  • Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
  • Define the importance of goal setting, and practice setting SMART goals for assertive behavior
  • Utilise methodologies for understanding your worth - and the use of positive talk
  • List reasons why a pleasing appearance and body language are critical for creating a strong first impression
  • Practice sending positive communications phrased as "I-Messages"
  • Use the STAR model to make your case during a presentation challenge
  • Display rapport-building skills through assertive methods of expressing disagreement and consensus - building techniques
  • Practice strategies for gaining positive outcomes in difficult interpersonal situations. 

4. Increasing Your Happiness : Increase Your Happiness to Improve Productivity in the Workplace

Increasing ones happiness can be done through the power of positive thinking. That is one skill that this course will touch on to teach you how to be happier. Happiness will spread throughout your organization, and have a positive effect on everyone.

With our Increasing Your Happiness course, you will engage in unique and helpful ways to increase their happiness. This will have a robust effect on your professional and personal lives. It will improve your communication skills, increase productivity, and lesson absenteeism.

By the end of this Increasing Your Happiness Online Short Course, you will be able to:

  • Discuss how planning ahead cultivates workplace happiness
  • Create a nightly routine and daily plan
  • Relate more effectively to others in the workplace
  • Understand how the workspace environment impacts happiness
  • Think more positively
  • Take actions that will create greater workplace happiness

5. Work-Life Balance : Balance Career and Home Life to Excel in Your Career

Having a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. By balancing a career with home life it will provide benefits in each environment. You will become healthier, mentally and physically, and you will be able to produce more career wise.

With a Work-Life Balance you will be managing your time better. Better time management will benefit all aspects of life; you will be working less and producing more. This course will show you how to focus on the important things, set accurate and achievable goals, and communicate better with your peers at work and your family at home.

By the end of this course, you will be able to:

  • Explain the benefits of work life balance
  • Recognise the signs of an unbalanced life
  • Identify employer resources for a balanced lifestyle
  • Improve time management and goal setting
  • Use the most effective work methods for you
  • Create balance at work and at home
  • Manage stress

6. Improving Self-Awareness : Improve Self-awareness to Gain a Better Understanding of Oneself

Self awareness is an important part of everyday life. It transfers over to your personal, social, physical and work life. It can help one gain a better understanding of themselves, and how to live a better, more fulfilling life. When working to deepen one’s own self awareness, it is important to fully engage yourself. One should take the time and proper steps, to fully become self aware.

With the Increasing  Self Awareness  course, you will learn how beneficial becoming more self aware can be. A highly self aware person will become more equipped to deal with daily life and its challenges. Through this course, you will gain a new perspective on yourself and your emotions, and become a valuable member to society.

Making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.

By the end of this Increasing Self-awareness Online Short Course, you will be able to:

  • Define the self and different aspects of the self
  • Learn from introspection
  • Understand the nature and value of emotions
  • Appreciate themselves
  • Appreciate others
  • Improve effectiveness

7. Improving Mindfulness : Improve Your Mindfulness to Enhance Your Personal and Professional Success

Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking, Staying in tune both mentally and emotionally improves perspective to enhance personal and professional success.

With our Improving Mindfulness course, you will begin to identify their own patterns of thinking. As you learn to practice mindfulness, you will cultivate positive emotions that will have a dramatic effect on the work environment.

By the end of this Improving Mindfulness Online Short Course, you will be able to:

  • Define mindfulness
  • Develop techniques to make oneself more attuned to the present moment
  • Understand the value and utility of one’s emotions
  • Learn how to identify and counter distorted thinking
  • Learn how to cultivate genuine positive emotions
  • Become more fully present in social interactions

8. Organizational Skills : Achieve Your Goals By Being Organized and Productive

Good organizational skills can prove beneficial in many areas of life, including personal and business areas.

Organization skills can increase a person’s general productivity, project management, and can even affect his or her memory and retention skills. These skills are not acquired overnight – it will take a lot of hard work and practice. But with a little guidance and the right tools, anyone can learn how to stop hunting for missing things and become better organized with our Organizational Skills Online Short Course.

By the end of this Organizational Skills Online Short Course, you will be able to:

  • Examine current habits and routines that are not organized
  • Learn to prioritize your time schedule and daily tasks
  • Determine ways of storing information and supplies
  • Learn to organize personal and work space
  • Learn to resist procrastination
  • Make plans to stay organized in the future

9. Time Management : How To Manage Your Time And Get Things Done

Personal time management skills are essential skills for effective people. People who use these techniques on a regular basis are the highest achievers in all walks of life, from business to sport to public service. Making these skills part your daily routine will enable you to function exceptionally well, even under intense pressure.

As you master these skills you'll find that you take control of your workload, saying goodbye to the often intense stress of work overload. At the heart of time management is an important shift in focus: Concentrate on results, not on being busy. Many people spend their days in a frenzy of activity, but achieve very little, because they're not concentrating their effort on the things that matter the most.

Time management training begins with setting goals. These goals are recorded, prioritized and may be broken down into a project, an action plan, or a simple task list. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. We'll cover all this and more during this Time Management Online Short Course.

Course Topics:

  • The SMART Way
  • Urgent Important Matrix
  • The 80/20 Rule
  • Eat That Frog
  • The Glass Jar

By the end of this Time Management Online Short Course you will be able to: 

  • Plan and prioritize daily activities efficiently and in a productive manner.
  • Triumph over procrastination.
  • Effectively deal with crises.
  • Organize your workspace and workflow.
  • Efficiently delegate.
  • Ritualize your workload.
  • Plan effective meetings.

10. Interpersonal Skills : Learn Powerful Communication Skills!

We've all met that dynamic, charismatic person that just have a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

The Interpersonal Skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. You will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

By the end of this Interpersonal Skills Online Short Course, you will be able to:

  • Understand the difference between hearing and listening
  • Know some ways to improve the verbal skills of asking questions and communicating with power
  • Understand what non-verbal communication is and how it can enhance interpersonal relationships
  • Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation
  • Identifying ways of creating a powerful introduction, remembering names, and managing situations when you've forgotten someone's name
  • Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people
  • Understand how the use of facts and emotions can help bring people to your side
  • Identify ways of sharing one's opinions constructively
  • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
  • Learn tips in making an impact through powerful first impressions, situation assessment and being zealous without being offensive

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Ultmate 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Managing Workplace Anxiety Online Course

Module One - Getting Started

Module Two - Common Types of Anxiety

  • Social anxiety
  • Generalised anxiety disorder
  • Panic disorder
  • Phobias

Module Three - Recognising Symptoms in Others

  • Avoiding social situations
  • Difficulty in accepting negative feedback
  • Difficulty in focusing on tasks
  • Irrational fears

Module Four - Coping Strategies (Part 1)

  • Keeping a journal
  • Power of positive thinking
  • Hve a "Me" place you can go
  • Establish attainable goals

Module Five - Coping Strategies (Part 2)

  • Talk with friends and family
  • Get enough sleep
  • Eating well and exercise
  • Begin small and build up to larger challenges

Module Six - Don't Avoid the Situation

  • It's OK to make a mistake
  • Accept the situation and move on
  • Avoidance can cause a cycle of anxiety
  • Identify the trigger

Module Seven - Differences in Anxiety and Normal Nervousness

  • It runs along a spectrum
  • Anxiety can happen without a cause
  • The length of time symptoms last
  • It's an exaggeration of normal feelings

Module Eight - Physical Symptoms

  • Rapid heartbeat
  • Panic attack
  • Headache
  • Trembling or shaking

Module Nine - Recognise the Positive Aspects of Anxiety

  • It alerts us to danger
  • Improves self-awareness
  • Can be a great motivator
  • Prevent mistakes

Module Ten - Common Anxiety Triggers

  • Uncertainty or fear of the unknown
  • Holding in feelings
  • Public speaking / speaking up
  • Trying to be perfect

Module Eleven - When to Seek Extra Help?

  • Feeling overwhelmed
  • Physical changes
  • Unable to work or function
  • Panic attacks

Module Twelve - Wrapping Up

Course 2 - Certificate In Stress Management Online Course

Module One - Getting Started

Module Two - Understanding Stress

  • What is stress?
  • What is eustress?
  • Understanding the triple A approach

Module Three - Creating a Stress-Reducing Lifestyle

  • Eating properly
  • Exercising regularly
  • Sleeping well

Module Four - Altering the Situation

  • The first A
  • Identifying appropriate situations
  • Creating effective actions

Module Five - Avoiding the Situation

  • The second A
  • Identifying appropriate situations
  • Creating effective actions

Module Six - Accepting the Situation

  • The third A
  • Identifying appropriate situations
  • Creating effective actions

Module Seven - Using Routines to Reduce Stress

  • Planning meals
  • Organising chores
  • Using a to-do list

Module Eight  - Environmental Relaxation Techniques

  • Finding a Sanctuary
  • Using music
  • Seeing the humor

Module Nine - Physical Relaxation Techniques

  • Soothing stretches
  • Deep breathing
  • Tensing and relaxing
  • Meditation

Module Ten - Coping with Major Events

  • Establishing a support system
  • Creating a plan
  • Knowing when to seek help

Module Eleven - Our Challenge to You

  • Creating a stress log
  • Week One: Recording events
  • Week Two: Identifying stressors and creating a plan
  • Week Three: Creating new habits

Module Twelve - Wrapping Up

Course 3 - Certificate In Assertiveness and Self-Confidence Online Course

Module One - Getting Started

Module Two - What does Self-Confidence mean to you?

  • What is Assertiveness?
  • What is Self-Confidence?
  • The Four styles

Module Three - Obstacle to our Goals

  • Types of negative thinking
  • Personal Application

Module Four - Communication Skills

  • Listening and hearing; they aren't the same thing
  • Asking questions
  • Body language

Module Five - The Importance of Goal Setting

  • Why goal setting is important
  • Setting SMART goals

Module Six - Feeling the Part

  • Identifying your worth
  • Creating positive self-talk
  • Identifying and addressing strengths and weaknesses

Module Seven - Looking the Part

  • The importance of appearance
  • The role of body language
  • First impressions count

Module Eight - Sounding the Part

  • It's how you say it
  • Sounding confident
  • Using "I" messages

Module Nine - Powerful Presentations

  • What to do when you're on the spot
  • Using STAR to make your case

Module Ten - Coping Techniques

  • Building rapport
  • Expressing disagreement
  • Coming to consensus

Module Eleven - Dealing with Difficult Behavior

  • Dealing with difficult situations
  • Key tactics

Module Twelve - Wrapping Up

Course 4 - Certificate In Increasing Your Happiness Online Course

Module One: Getting Started

Module Two: Plan Ahead for Happiness

  • Have a Nightly Routine
  • Get at Least 8 Hours of Sleep
  • Wake Up Early Enough for Some “Me” Time    
  • Give Yourself Time to Arrive at Work Early    

Module Three: Plan Your Day

  • Arrive 10-15 Minutes Early
  • Check for Action Items
  • Create a To-Do List for the Day
  • Build in Breaks

Module Four: Relate to Others

  • Greet Your Colleagues
  • Smile! Fake It If You Have To!
  • Build Your Support Team
  • Take Time to Socialize

Module Five: Go to Your Happy (Work) Space

  • Create a Workspace That Makes You Happy
  • Clear the Clutter
  • Bring in Personal Touches
  • Add Some Green!

Module Six: Accentuate the Positive

  • Use a Daily Affirmation
  • Surround Yourself with Positive People
  • Limit Your Negative Interactions
  • Build Friendships

Module Seven: Use Your Benefits

  • Use Your Vacation and Paid Time Off!
  • Gym or Health Club Memberships
  • Employee Assistance Programs
  • Explore Other Benefits

Module Eight: Take Control of Your Career Happiness

  • Take Control of Your Professional Development
  • Seek Frequent Feedback
  • Practice Professional Courage
  • Seek Mentoring, and Seek to Mentor Others

Module Nine: Set Boundaries

  • Learn to Say No
  • Learn to Say Yes
  • Protect Your Downtime
  • Know When to Call It a Day

Module Ten: Practice Positivity

  • Address Conflict and Misunderstandings Directly
  • Keep Your Interactions Positive
  • Practice Gratitude
  • Look for the Silver Lining

Module Eleven: Choose to Be Happy

  • Happiness is a Choice
  • Choose Your Stress Response
  • Do One Thing Every Day That You Love and Enjoy
  • Seek to Make Positive Changes

Module Twelve: Wrapping Up

Course 5 - Certificate In Work-Life Balance Online Course

Module One - Getting Started

Module Two - Benefits of a Healthy Balance

  • Why it's important
  • Increased productivity
  • Improved mental and physical health
  • Increased morale

Module Three - Signs of an Imbalance

  • Health risks
  • Absenteeism
  • Burnout
  • Stress

Module Four - Employer Resources

  • Offer more employee control
  • Ask employees for suggestions
  • Employee assistance program (EAP)
  • Reward your staff

Module Five - Tip in Time Management

  • The urgent/important matrix
  • Learn to say no
  • Stay flexible
  • 80/20 rule

Module Six - Goal Setting

  • The three p's
  • SMART goals
  • Visualization
  • Prioritising your goals

Module Seven - Optional Ways to Work

  • Telecommuting
  • Job sharing
  • Job redesign
  • Flex time

Module Eight - At Work

  • Leave home stress at home
  • Break up large tasks
  • Delegate
  • Set accurate goals

Module Nine - At Home

  • Leave work stresses at work
  • Turn your phone off
  • Take some "me" time
  • Maintain your boundaries

Module Ten - Stress Management

  • Exercise
  • Eating well
  • Getting enough sleep
  • Self-assessment

Module Eleven - Working in a Home Office

  • Setting up a home office
  • Setting boundaries
  • Dealing with distractions
  • Make a schedule and stick to it

Module Twelve - Wrapping Up

Course 6 - Certificate In Improving Self-Awareness Online Course

Module One: Getting Started

Module Two: What Is the Self?

  • The Physical Self
  • The Emotional Self
  • The Mental Self
  • The Spiritual Self

Module Three: Awareness of the Physical Self

  • Scanning
  • Progressive Relaxation
  • Physical Stressors
  • Exercise

Module Four: Time Management

  • Organization
  • Goal Management
  • Priorities
  • Procrastination

Module Five: The Emotional Self

  • Validity of Emotions
  • Utility of Emotions
  • Emotional Arousal
  • Emotional Valence

Module Six: Mood Management

  • Emotional Intelligence
  • Categories of Emotion
  • Increasing Arousal
  • Decreasing Arousal

Module Seven: The Mental Self

  • Thinking Style
  • Learning Style
  • Personality
  • Stinking Thinking

Module Eight: Interpersonal Awareness

  • Addressing Different Thinking Styles
  • Addressing Different Learning Styles
  • Active Listening and Body Language
  • Transactional Analysis

Module Nine: The Spiritual Self

  • Mindfulness
  • Meditation
  • Cultivating Positivity
  • Gratitude

Module Ten: Limitations of Self Awareness

  • Navel Gazing
  • Excessive Self Discipline
  • Developing Humility
  • Developing Empathy

Module Eleven: Independence versus Interdependence

  • What is Interdependence?
  • Systems Theory
  • More Than the Sum of All Parts
  • Team Building

Module Twelve: Wrapping Up

Course 7 - Certificate In Improving Mindfulness Online Course

Module One: Getting Started

By the end of this course, you should be able to:

  • Define mindfulness
  • Develop techniques to make oneself more attuned to the present moment
  • Understand the value and utility of one’s emotions
  • Learn how to identify and counter distorted thinking
  • Learn how to cultivate genuine positive emotions
  • Become more fully present in social interactions

Module Two: What Is Mindfulness?

  • Buddhist Concept
  • Bare Attention
  • Psychological Concept of Mindfulness
  • Memory

Module Three: Practicing Mindfulness

  • Attention
  • Acceptance
  • Mindfulness Meditatio
  • Scanning

Module Four: Emotional Intelligence

  • The Purpose of Emotions
  • High Performance Emotions
  • Swing Emotions
  • Blue Emotions

Module Five: Cognitive Distortion (Phase One)

  • Dichotomous Reasoning
  • Magnification and Minimization
  • Filtering
  • Jumping to Conclusions

Module Six: Cognitive Distortion (Phase Two)

  • Destructive Labeling
  • Personalizing
  • Blaming
  • The Tyranny of the Should

Module Seven: Mindfulness Based Cognitive Therapy

  • Mental Modes
  • Doing Mode
  • Being Mode
  • Metacognitive Awareness

Module Eight: Mindfulness and Gratitude

  • What is Gratitude?
  • Gratitude Journal
  • An Exercise in Mindfulness and Gratitude
  • Forming a Habit

Module Nine: Cultivating the High Performance Emotions

  • The Emotion-Cognition-Behavior Triangle
  • Cultivating Enthusiasm
  • Cultivating Confidence
  • Cultivating Tenacity

Module Ten: Mindfulness in Customer Service

  • Individually Focused
  • Active Listening
  • Building a Rapport
  • Timing

Module Eleven: Mindfulness and Leadership

  • Mental Resilience
  • Focus
  • Compassion
  • Creativity

Module Twelve: Wrapping Up

Course 8 - Certificate In Organizational Skills Online Course

Module One - Getting Started

Module Two - Remove the Clutter

  • Just do it
  • You dont have to keep everything
  • Three boxes: Keep, donate and trash
  • A place for everything and everything in it's place

Module Three - Prioritize

  • Write it down
  • Urgent / Important Matrix
  • Divide tasks
  • 80/20 rule

Module Four - Scheduling Your Time

  • Have a master calendar
  • Setting deadlines
  • Remove or limit the time wasters
  • Coping with things outside of your control

Module Five - To Do Lists

  • Use a day planner
  • Finish what you start
  • Focus on the important
  • Do quick tasks immediately

Module Six - Paper and Paperless Storage

  • Find a system that works for you
  • Make it consistent
  • Make it time sensitive
  • Setting up archives

Module Seven - Organization in Your Work Area

  • Keeping items within arm's reach
  • Only have current projects on your desk
  • Arranging your drawers
  • Organize to match your workflow

Module Eight - Tools to Fight Procrastination

  • Eat that Frog!
  • Remove distractions
  • Give yourself a reward
  • Break up large tasks

Module Nine - Organizing Your Inbox

  • Setting delivery rules
  • Folder and message hierachy
  • Deal with email right away
  • Flag and highlight important items

Module Ten - Avoid the Causes of Disorganisation

  • Keeping everything
  • Not being consistent
  • Not following a schedule
  • Bad habits

Module Eleven - Discipline is the Key to Stay Organised

  • Stay within your systems
  • Learn to say No
  • Have organisiation be part of your life
  • Plan for tomorrow, today

Module Twelve - Wrapping Up

Course 9 - Certificate In Time Management Online Course

Section One: Getting Started

Section Two: SMARTER Goals

  • The Three P’s
  • Create SMARTER Goals
  • Prioritizing Your Goals
  • Visualize your Goals-Visualization

Section Three: Prioritizing Your Time

  • The 80/20 Rule
  • Prioritizing with the Urgent-Important Matrix
  • Being Assertive...Saying “NO” to Requests you can’t meet.

Section Four: Planning

  • Using To Do List
  • The Glass Jar: Rocks, Pebbles, Sand, and Water
  • Ready, Fire, Aim!

Section Five: Procrastination

  • Why We Procrastinate
  • Nine Ways to Overcome Procrastination
  • Eat That Frog!

Section Six: Managing Crisis

  • When Crisis Calls...do you have a Contingency Plan?
  • Creating a Plan
  • Executing the Plan
  • Lessons Learned

Section Seven: The Organized Workspace

  • De-Clutter
  • Managing Workflow
  • Dealing with E-mail...email etiquette
  • Using Calendars

Section Eight: Delegating

  • When to Delegate?
  • Who Should I Delegate to?
  • Monitoring the Results

Section Nine: The Power of Ritual...Habits

  • What is a Ritual/Routine?
  • Example Rituals
  • Using Rituals to Maximise Time

Section Ten: Meetings

  • Deciding if a Meeting is Necessary... Is the meeting necessary?
  • Using the PAT Approach
  • Effective Agenda Writing
  • Staying on Track
  • Was the Meeting Worthwhile?

Section Eleven: Meeting Alternatives

  • Instant Messaging and Chat Rooms
  • Teleconferencing
  • E-mail Lists and Online Groups
  • Collaboration Applications

Section Twelve: Wrapping Up

Course 10 - Certificate In Interpersonal Skills Online Course

Module One - Getting Started

Module Two - Verbal Communication Skills

  • Listening and hearing: they aren't the same thing
  • Asking questions
  • Communicating with power

Module Three - Non-Verbal Communication Skills

  • Body language
  • The signals you sent to others
  • It's not what you say, it's how you say it

Module Four - Making Small Talk and Moving Beyond

  • Starting a conversation
  • The four levels of conversation

Module Five - Moving the Conversation Along

  • Asking for examples
  • Using repetition
  • Using summary questions
  • Asking for clarity and completeness

Module Six - Remembering Names

  • Creating a powerful introduction
  • Using Mnemonics
  • Uh-oh... I've forgotten your name

Module Seven - Influencing Skills

  • Seeing the other side
  • Building a bridge
  • Giving in without giving up

Module Eight - Bringing People to Your Side

  • A dash of emotion
  • Plenty of facts
  • Bringing it all together

Module Nine - Sharing your Opinion

  • Using I-messages
  • Disagreeing constructively
  • Building consensus

Module Ten - Negotiation Basics

  • Preparation
  • Opening
  • Bargaining
  • Closing

Module Eleven - Making an Impact

  • Creating a powerful first impression
  • Assessing a situation
  • Being zealous without being offensive

Module Twelve - Wrapping Up

Module One - Getting Started

Module Two - Understanding Stress

  • What is stress?
  • What is eustress?
  • Understanding the triple A approach

Module Three - Creating a Stress-Reducing Lifestyle

  • Eating properly
  • Exercising regularly
  • Sleeping well

Module Four - Altering the Situation

  • The first A
  • Identifying appropriate situations
  • Creating effective actions

Module Five - Avoiding the Situation

  • The second A
  • Identifying appropriate situations
  • Creating effective actions

Module Six - Accepting the Situation

  • The third A
  • Identifying appropriate situations
  • Creating effective actions

Module Seven - Using Routines to Reduce Stress

  • Planning meals
  • Organising chores
  • Using a to-do list

Module Eight  - Environmental Relaxation Techniques

  • Finding a Sanctuary
  • Using music
  • Seeing the humor

Module Nine - Physical Relaxation Techniques

  • Soothing stretches
  • Deep breathing
  • Tensing and relaxing
  • Meditation

Module Ten - Coping with Major Events

  • Establishing a support system
  • Creating a plan
  • Knowing when to seek help

Module Eleven - Our Challenge to You

  • Creating a stress log
  • Week One: Recording events
  • Week Two: Identifying stressors and creating a plan
  • Week Three: Creating new habits

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

We provide a 7 Day Money Back Refund on all Courses

Now Only AU$599 Save AU$2091 (78%)
OFF RRP AU$2690
Delivery Method

Online - Certificate

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Special Offer

 

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Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
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Features:
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Course Summary

Course ID: 020MWA10CB
Delivery Mode: Online
Access: Unlimited lifetime access to course material
Time: Study at your own pace
Duration: 60-80 Hours for total bundle
Assessments: Yes
Qualification: Certificate

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