About This Course
What you will learn - Business Ethics are Vital for an Organization to be Successful
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Get BIG Savings with our Ultimate Business Online Ethics Bundle, 10 Certificate Courses
- Business Ethics
- Social Learning
- Business Etiquette
- Social Media in the Workplace
- Business Acumen
- Developing Corporate Behavior
- Knowledge Management
- Safety in the Workplace
- Risk Assessment and Management
- Office Politics for Managers
1. Business Ethics: Business Ethics are Vital for an Organization to be Successful
A company's ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability.
Developing a Business Ethics program takes time and effort, but doing so will do more than improve business, it will change lives.
A company's ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way a company's ethics are developed.
It is a two-way street; the influence goes both ways, which makes understanding ethics a very important part of doing business today. Ethics is very important, as news can now spread faster and farther than ever before.
By the end of this Business Ethics Online Short Course, you will be able to:
- Define and understand ethics
- Understand the benefits of ethics
- Create strategies to implement ethics at work
- Recognize social and business responsibility
- Identify ethical and unethical behavior
- Learn how to make ethical decisions and lead with integrity
2. Social Learning: Creating Learning Communities that Benefit Your Organization!
Social Learning is an effective way to train your employees through modelling positive behaviors. It is a great way to promote cohesion and involvement as it builds a culture of learning. You will learn the best way to conduct role plays, share best practices, and provide constant and immediate feedback.
With our Social Learning course you will be creating learning communities that benefit every aspect of your organization. You will learn new behaviors through observation and modelling and be instilled with a passion for learning.
At the end of this Social Learning Online Short Course, you should be able to:
- Define and use social learning.
- Identify social learning tools.
- Manipulate group dynamics and culture.
- Craft and lead role play scenarios.
- Practice being a role model.
- Understand modeling and observation.
3. Business Etiquette: Look and Sound Your Best in Any Situation
Business etiquette is so much more than knowing which fork to use at lunch with a client. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)
Good etiquette adds to your overall credibility. If you treat all people with respect, show courtesy in the office and dress well, those you work with will most likely think highly of you. On the other hand, poor etiquette can hurt your professional relationships. During this course we will look at many areas of business etiquette, including networking, meeting manners, dining decorum, international business etiquette and more.
At the end of this Business Etiquette Online Short Course, you should be able to:
- Identify what business etiquette is and why it’s important.
- Network with confidence.
- Present themselves professionally.
- Understand the importance of dress codes and what they mean.
- Understand how to use a business card effectively.
- Remember names easily.
- How to conduct themselves at a business lunch.
- Understand basic guidelines regarding, grammar standards in all written communication.
- Understand telephone etiquette.
- Understand the benefits of international etiquette.
4. Social Media in the Workplace: Develop Workplace Social Media Strategies and Policy
People love to stay connected, so it’s no wonder that social media sites continue to grow in popularity. However, with social media sites going mobile and are open 24 hours a day, people can often forget where to draw the line, especially at work. Companies should examine how this media is affecting them and how they can implement ways to move forward with technology without letting it interfere with productivity.
To effectively learn how to use social media in the workplace, an employee must learn the basic building blocks of social media and the different ways they interact and perform. Once we understand that social media is about communication, we can establish guidelines that allow employees feel free to network while staying focused at work. Our Social Media in the Workplace Online Course will help you get there.
By the end of the Social Media in the Workplace Online Course, you will be able to:
- Learn the meaning of social media
- Learn different ways social media is used and altered
- Build and maintain a social media policy
- Keeping your social media secure
- Establishing rules for the social media the company posts
- Discover the benefits and pitfalls of using social media
5. Business Acumen: Increase your Financial Literacy & Improve Business Sense
Improve your judgment and decisiveness skills. Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. Increase your financial literacy and improve business sense.
Business Acumen will give you an advantage everyone wishes they had. The Business Acumen Online Short Course will help you recognize learning events, manage risk better, and increase your critical thinking. Business Acumen has the ability to influence your whole organization, and provide that additional edge that will lead to success.
By the end of this Business Acumen Online Short Course, you will be able to:
- Know how to see the big picture
- Develop a risk management strategy
- Know how to practice financial literacy
- Develop critical thinking
- Practice management acumen
- Find key financial levers
6. Developing Corporate Behavior: Learn How to Develop a Highly Organized Corporate Behavior
Corporate behavior is an important aspect of any business. The right behavior can cause your company to sky rocket with effective productivity and reputation. Poor behavior can cause a company’s productivity and reputation to plummet. There are many different ways to influence a corporate behavior change, but the first step is to understand what behavior is. How can you change behavior if you don’t know what it is?
In this course we will discuss what behavior is, and what facilitates behavior. By the end of this journey, you should have a good understanding of what corporate behavior is, and how to implement it in your company.
By the end of this Developing Corporate Behavior Online Short Course, you will be able to:
- Understand what behavior is
- Understand the benefits of corporate behavior
- Know what type of behaviors you want to implement in your company
- Know how to implement corporate behaviors
- Know how to maintain corporate behaviors
7. Knowledge Management: How to Manage Knowledge Across Your Organization
The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That's a lot of knowledge!
The Knowledge Management course will give you the tools that you will need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.
By the end of this course, you will be able to:
- Understand the basic concept of knowledge management
- Identify the dos and dont's of knowledge management
- Identify the knowledge management life cycle
- Identify the new knowledge management paradigm
- Identify the knowledge management models
- Understand how to build a knowledge management rational for your company
- Understand how to customize knowledge management definitions
- Identify the steps to implementing knowledge management in your organization
- Identify tips for success
- Understand the advance topics in knowledge management
8. Safety in the Workplace: Deliver Health and Safety in the Workplace
Workplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations. Safety standards and procedures must be put in place, and everyone needs to follow the standards in order for them to be effective.
Our Health & Safety in the Workplace Online Short Course will be instrumental in reviewing common hazards, safety techniques and after completion, you will have the tools to create a Safety policy for your work place. By identifying and anticipating hazards, employers can prevent injuries and keep employees safe.
By the end of this Safety in the Workplace Online Course, you will be able to:
- Define workplace safety.
- Understand legal responsibilities associated with a safe work environment.
- Create a safety plan and identify hazards.
- Recognize the role of management.
- Develop training procedures.
- Learn how to implement a safety plan.
9. Risk Assessment and Management: Knowing How To Manage Risk and Hazards are Vital in an Organization
It is not possible to control or manage 100% of risk, but knowing what do before, during, and after an event will mitigate the damage and harm. Identifying potential hazards and risks and making it part of the day to day business is important. Safety should be the first priority as every business must face the reality of risks and hazards.
Through our Risk Assessment and Management Online Short Course you will be aware of hazards and risk that you didn’t realize were around your workplace. Identifying hazards through proper procedures will provide you with the ability to prevent that accident before it occurs. Limiting and removing potential dangers through Risk Assessment will be an incredible investment.
By the end of this Risk Assessment and Management Online Short Course, you will be able to:
- Identify hazards and risks
- Update control measures
- Grasp the fundamentals of accident reports
- Identify risk management techniques
- Outline a disaster recovery plan
- Communicate to the organization
10. Office Politics for Managers: Create & Maintain Better Relationships In Your Workplace
You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee.
Office Politics is about creating and maintaining better relationships. It is about communicating and working with your peers and colleagues in a way that is mutually beneficial. Employees who understand the positive aspects of Office Politics are better team members and end up being more successful and productive.
By the end of this Office Politics for Managers Online Short Course, you will be able to:
- Understand the purpose and benefits of office politics
- Setting boundaries and ground rules for new employees
- Learn to interact and influence among colleagues
- Learn how to manage various personality types in the office
- Determine how to gain support and effectively network
- Recognize how you are a part of a group and how you function
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Units of Study
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The Ultimate Business Ethics 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Business Ethics
Module One - Getting Started
Module Two - What is Ethics?
- What is Business Ethics?
- 10 Benefits of managing ethics
Module Three - Implementing Ethics in the Workplace
- Benefits
- Guidelines for managing ethics in the workplace
- Roles and responsibilities
Module Four - Employer / Employee Rights
- Privacy policies
- Harrassment issues
- Technology
Module Five - Business and Social Responsibilities
- Identifying types of responsibilities
- Handling conflicting social and business reponsibilities
Module Six - Ethical Decisions
- The basics
- Balancing personal and organisational ethics
- Common dilemmas
- Making ethical decisions
- Overcoming obstacles
Module Seven - Whistle Blowing
- Criteria and risk
- The process
- When you should "blow the whistle"
Module Eight - Managerial Ethics
- Ethical management
- Identifying the characteristics
- Ensuring ethical behavior
Module Nine - Unethical Behavior
- Recognise and identify
- Preventing
- Addressing
- Interventions
Module Ten - Ethics in Business (Part 1)
- Organisation basics
- Addressing the needs
- Ethical principles
Module Eleven - Ethics in Business (Part 2)
- Ethical Safeguards
- Developing a Code of Ethics
- Performing an Internal Ethics Audit
- Upholding the Ethics Program
Module Twelve - Wrapping Up
Course 2 - Social Learning
Module One: Getting Started
- Course Objectives
Module Two: Setting the Right Group Dynamic (I)
- Communicating
- Collaborating
- Sharing of Best Practices
- Refining Ideas
Module Three: Setting the Right Group Dynamic (II)
- Diversity Builds Knowledge
- Social Interactions
- People Are Different
- Dealing with Difficult People
- Case Study
Module Four: Develop a Social Learning Culture at Work (I)
- Making the Connection
- Tagging Star Employees
- Recognizing Teaching Moments
- Culture of Questioning
- Case Study
Module Five: Develop a Social Learning Culture at Work (II)
- Safe to Share Environment
- Instilling a Passion for Learning
- Instill a Sense of Sharing
- Learning in the Social Unit
- Case Study
Module Six: Develop a Culture of Social Learning at Work (III)
- Remove Fear of Feedback or Criticism
- Creating a Social Unit
- Imitation and Modeling
- Empowering Learners
- Case Study
Module Seven: Role Playing (I)
- Identify Work Related Scenarios
- Add Variables
- Assign Roles
- Prepare Role-Players
- Case Study
Module Eight: Role Playing (II)
- Act It Out
- Debrief
- Mirror Good Examples
- General Role Playing Tips
- Case Study
Module Nine: Utilizing the Right Tools (I)
- Mentoring
- Social Media
- Critical Thinking
- Gamification
- Case Study
Module Ten: Utilizing the Right Tools (II)
- Relevant Resources Selection
- Job Shadowing
- Knowledge Management
- Social Facilitation
- Case Study
Module Eleven: Modeling and Observational Learning
- Inspired by Leaders
- Boosting Self-Efficacy
- Peer Role Models
- Generating Engagement
- Case Study
Module Twelve: Wrapping Up
Course 3 - Business Etiqutte
Section One: Getting Started
- Objectives
Section Two: What is Business Etiquette
- Defining Etiquette
- Why Bother with Business Etiquette
Section Three: Networking
- The Cold Introduction
- First Impressions Matter
- The Business Card
- Sorry, what was your name again?
Section Four: What to Wear
- Is a Dress Code Optional?
- 10 tips for that perfect look
Section Five: Introductions Over, What Next?
- The bone crusher and the dead fish
- Conversation Etiquette
- Stages of Conversation
Section Six: The Business Lunch
- Which Fork First?
- Eating with Etiquette
Section Seven: Restaurant Etiquette
- Ordering Correctly
- Alcohol
- Paying the Bill and Tipping
Section Eight: Email Etiquette and Netiquette
- Understanding Netiquette
- Email Etiquette: The Do’s and Don’ts of Email
- Grammar
Section Nine: Telephone Etiquette
- 10 Tips for Telephone Etiquette
- Leaving Voicemail
- Mobile Manners
Section Ten: The Written Letter
- Saying Thank You with Style
- Letters the Basic Structure
- Writing the Letter
Section Eleven: International Etiquette
- Some Basic Rules
- Business Card Etiquette
- Personal Space
- Gifts
- Communication
Section Twelve: Wrapping Up
Course 4 - Social Media in the Workplace
Module One - Getting Started
Module Two - Who is Social Media?
- Online communities
- User created content
- Information sharing
- Communication tools
Module Three - Defining your Social Media Policy (Part 1)
- It should be a living document
- Choosing an information officer
- What can and cannot be shared
- Legal and ethic specifications
Module Four - Defining your Social Media Policy (Part 2)
- New hire orientation
- Let common sense guide you
- Nothing offensive
- Rules on soliciting and personal posts
Module Five - Creating a Living Document
- What is a living document?
- How often is it revised?
- Who will be in charge?
- Change management
Module Six - Keeping an Eye on Security
- Password rules
- Needs constant monitoring
- Keeping information confidential
- Protecting intellectual property
Module Seven - Rules to Follow when Positing (Part 1)
- Always show respect
- Stop and think before you post
- Always be honest
- Never discredit or talk ill of competitors
Module Eight - Rules to Follow when Posting (Part 2)
- Be transparent
- Act like you would in real life
- Grammar and spelling still counts
- Never post when you are angry
Module Nine - Benefits of Social Media
- From audience to author
- Builds customer loyalty
- Speed and flexibility in communication
- Two way communications
Module Ten - The Pitfalls of Social Media
- Bullying
- Group think
- Trolling
- Remember, it is out there forever
Module Eleven - Listen to Your Customers
- They provide great feedback
- It makes them happy
- Improves your brand
- Improves product development
Module Twelve - Wrapping Up
Course 5 - Business Acumen
Module One - Getting Started
Module Two - Seeing the Big Picture
- Short and long term interactions
- Recognize growth opportunities
- Mindfulness of decisions
- Everything is related
Module Three - KPI's (Key Performance Indicators)
- Decisiveness
- Flexible
- Strong initiative
- Being intuitive
Module Four - Risk Management Strategies
- Continuous assessment
- Internal and external factors
- Making adjustments and corrections
- Knowing when to pull the trigger or plug
Module Five - Recognizing Learning Events
- Develop a sense of always learning
- Evaluate past decisions
- Problems are learning opportunities
- Recognize your blind spots
Module Six - You Need to Know These Answers and More
- What makes my company money?
- What were sales last year?
- What is our profit margin?
- What were our costs?
Module Seven - Financial Literacy (Part 1)
- Assets
- Financial Ratios
- Liabilities
- Equity
Module Eight - Financial Literacy (Part 2)
- Income statement
- Balance sheet
- Cash flow statement
- Read, read and read
Module Nine - Business Acumen in Management
- Talent management
- Change management
- Asset management
- Organisational management
Module Ten - Critical Thinking in Business
- Ask the right questions
- Organise data
- Evalute the information
- Make the decision
Module Eleven - Key Financial Levers
- Investing in people
- Effective communication
- Process improvement
- Goal alignment
Module Twelve - Wrapping Up
Course 6 - Developing Corporate Behavior
Module One: Getting Started
By the end of this course, you will be able to:
- Understand what behavior is
- Understand the benefits of corporate behavior
- Know what type of behaviors you want to implement in your company
- Know how to implement corporate behaviors
- Know how to maintain corporate behaviors
Module Two: The Science of
- What is Behavior?
- Psychology
- Sociology
- Anthropology
Module Three: Benefits for Corporate Behavior
- Employee Safety
- Conservation of Materials
- Engagement
- Improved Employee Performance
Module Four: Most Common Categories of Corporate Behavior
- Managerial Structure
- Values and Ethics
- Employee Accountability
- Workplace Incidents
Module Five: Managerial Structure
- Clearly Defined Management
- Qualified Management Team
- Obvious Advancement Path
- Apparent Grievance Procedures
Module Six: Company Values and Ethics
- Environmental
- Charity and Community Outreach
- Integrity
- Diversity
Module Seven: Employee Accountability
- Attitude
- Attendance
- Honesty
- Substance Abuse & Workplace Violence
Module Eight: Workplace Incidents
- Safety
- Prejudice & Discrimination
- Vandalism & Theft
- Harassment or Bullying
Module Nine: Designing and Implementing
- Group Planning
- Define Preferred Organizational Behaviors
- Hiring
- Training Employees
Module Ten: Corporate Team Behavior
- Team Building
- Better Communication
- Conflict Resolution
- to the Company and the Department
Module Eleven: Auditing Corporate Behavior
- Affirm Ethical Behavior
- Investigate and Review Reported Incidents
- Determine Progress
- Get Employee Feedback & Revise
Module Twelve: Wrapping Up
Course 7 - Knowledge Management
Module One - Getting Started
Module Two - Understanding Knowledge Management
- What is knowledge?
- What is knowledge management?
- A brief history
- Applications in the workplace
Module Three - Dos and Dont's
- Data, information and knowledge
- The tactic mode
- The explicit mode
- Identifying conversation categories
Module Four - The Knowledge Management Life Cycle
- Understanding episodes
- Acquistion
- Knowledge
- Integration
Module Five - The New Knowledge Management Paradigm
- Paradigms of the past
- The new paradigm
- Implications and applications
- The knowledge management endgame
Module Six - Knowledge Management Models
- The nNnaka and Takeuchi Model (SECI)
- Wiig Model
- Kakabadse Model
- Boisot Model
Module Seven - Building a Knowledge Management Rationale
- Why rationale is necessary
- Building a business case
- Finding success stories
- The Commoditization / Customization Model
Module Eight - Customising Knowledge Management Definations
- Components of a knowledge management definition
- Customising the components
- Sample definitions
- Creating KMBOK
Module Nine - Implementing Knowledge Management in your Organisation
- Gathering support
- Identifying opportunities for revenue streams
- Key knowledge management techniques
- A map for success
- The no-budget scenario
Module Ten - Tips for Success
- About the chief knowledge officer
- Knowledge management skill checklist
- The knowledge management imperative
- The hype curve
- Barriers and helpers to success
Module Eleven - Advance Topics
- The knowledge management maturity model
- Absorptive capacity
- Rustiness
- Process model types
Module Twelve - Wrapping Up
Course 8 - Health and Safety in the Workplace
Module One: Getting Started
Module Two: An Overview
- Work Safety and Health Legislations
- Roles & Duties
- Safety Planning
- Case Study
Module Three: Types of Hazards
- Computer Workstations
- Ergonomics
- Fire Prevention
- Fitness & Wellness
- Heat Stress.
- Stress
- Violence
- Case Study
Module Four: Managers Role
- Promoting & Enforcing Safety Standards
- Elements of a Health and Safety Program
- Responsibilities
- Corporate Culture
- Case Study
Module Five: Training
- Reasons for Training
- Definition
- Orientation
- On the Job Training
- Safety Meetings
- Planning and Conducting a Training Session
- Case Study
Module Six: Stress Management
- Altering
- Avoiding
- Accepting
- Relaxation Techniques
- Using Routines to Reduce Stress
- Case Study
Module Seven: Workplace Violence
- What is Workplace Violence?
- Identifying
- Addressing
- Implementing a Workplace Harassment Policy
- Case Study
Module Eight: Identifying Your Company Hazards
- Conducting an Inspection
- Prioritizing Deficiencies
- Report & Following Up
- Case Study
Module Nine: Drug & Alcohol Abuse
- For Employees
- For Managers or Supervisors
- When to Address
- Implementing a “No Tolerance” Rule
- Case Study
Module Ten: Writing the Safety Plan
- Management Involvement
- Responsibility
- Employee Involvement
- Follow Through with Accident Investigations
- Training of Employees
- Case Study
Module Eleven: Implement the Plan
- Selecting an Employee Representative
- Identifying Roles
- Assigning Responsibility
- Follow Through
- Case Study
Module Twelve: Wrapping Up
Course 9 - Risk Assessment and Management
Module One - Getting Started
Module Two - Identifying Hazards and Risks
- What is a hazard?
- What is a risk?
- Consult with employees
- Likelihood scale
Module Three - Seeking Out Problems before They Happen (Part 1)
- Unique to your business
- Walk around
- Long term and short term
- Common issues
Module Four - Seeking Out Problems before They Happen (Part 2)
- Ask "What would happen if....?"
- External events
- Worst case scenarios
- Consequence scale
Module Five - Everyone's Responsibility
- See it, report it
- If it's not safe, don't do it
- Take appropriate precautions
- Communicating to the organisation
Module Six - Tracking and Updating Control Measures
- What is a Control Measure?
- Your business procedures
- Are they adequate?
- Updating and maintaining
Module Seven - Risk Management Techniques
- Reduce the risk
- Transfer the risk
- Avoid the risk
- Accept the risk
Module Eight - General Office Safety and Reporting
- Accident reports
- Accident response plans
- Emergency action plan
- Training and education
Module Nine - Business Impact Analysis
- Gather information
- Identify vulnerabilities
- Analyse information
- Implement recommendations
Module Ten - Disaster Recvoery Plan
- Make it before you need it
- Test, update and repeat
- Hot, warm and cold sites
- Keep documentation simple and clear
Module Eleven - Summary of Risk Assessment
- What are the hazards?
- Who might be harmed?
- Are current control measures sufficient?
- If not, change control measures
Module Twelve - Wrapping Up
Course 10 - Office Politics for Managers
Module One - Getting Started
Module Two - New Hires
- Company core values
- Building relationships
- Encourage respect
- Setting ground rules
Module Three - It's About Interacting and Influencing
- Dealing with different personalities
- Build a culture of collaboration
- Be nice to everyone (not just those who can help you)
- Be a team player
Module Four - Dealing with Rumors, Gossip and Half-Truths
- It's effects on morale
- Reinforce the truth with facts
- Do not participate
- Deal with it swiftly
Module Five - Office Personalities (Part 1)
- Complainer
- Gossiper
- Bully
- Negative Ned / Nancy
Module Six - Office Personalities (Part 2)
- Information keeper
- Know-it-all
- The apple-polisher
- Nosey neighbour
Module Seven - Getting Support for your Projects
- Gain trust through honesty
- Be assertive
- Blow your own horn
- Make allies
Module Eight - Conflict Resolution
- The importance of forgiveness
- Neutralizing emotions
- The benefits of a resolution
- The agreement frame
Module Nine - Ethics
- Benefits of an ethical environment
- Lead by example
- Ensuring ethical behavior
- Addressing unethical behavior
Module Ten - You Are Not an Island
- Never burn a bridge
- Take the high road
- Trust is a two-way street
- Don't hide in your office
Module Eleven - Social Events Outside of Work
- How to decline politely
- Rules when attending
- Meeting new people
- Conversation dos and don'ts
Module Twelve - Wrapping Up
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
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Ultimate Business Online Ethics Bundle, 10 Certificate Courses
The Most Comprehensive Business Ethics Bundle
Bundle Up & Save - Learn More and Save More when you Upgrade to the Mega Bundle below & Save 98%
Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 8 to 10 Hours
- Assessments: Yes
- Qualification: Certificate
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About This Course
What you will learn - Business Ethics are Vital for an Organization to be Successful
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Get BIG Savings with our Ultimate Business Online Ethics Bundle, 10 Certificate Courses
- Business Ethics
- Social Learning
- Business Etiquette
- Social Media in the Workplace
- Business Acumen
- Developing Corporate Behavior
- Knowledge Management
- Safety in the Workplace
- Risk Assessment and Management
- Office Politics for Managers
1. Business Ethics: Business Ethics are Vital for an Organization to be Successful
A company's ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability.
Developing a Business Ethics program takes time and effort, but doing so will do more than improve business, it will change lives.
A company's ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way a company's ethics are developed.
It is a two-way street; the influence goes both ways, which makes understanding ethics a very important part of doing business today. Ethics is very important, as news can now spread faster and farther than ever before.
By the end of this Business Ethics Online Short Course, you will be able to:
- Define and understand ethics
- Understand the benefits of ethics
- Create strategies to implement ethics at work
- Recognize social and business responsibility
- Identify ethical and unethical behavior
- Learn how to make ethical decisions and lead with integrity
2. Social Learning: Creating Learning Communities that Benefit Your Organization!
Social Learning is an effective way to train your employees through modelling positive behaviors. It is a great way to promote cohesion and involvement as it builds a culture of learning. You will learn the best way to conduct role plays, share best practices, and provide constant and immediate feedback.
With our Social Learning course you will be creating learning communities that benefit every aspect of your organization. You will learn new behaviors through observation and modelling and be instilled with a passion for learning.
At the end of this Social Learning Online Short Course, you should be able to:
- Define and use social learning.
- Identify social learning tools.
- Manipulate group dynamics and culture.
- Craft and lead role play scenarios.
- Practice being a role model.
- Understand modeling and observation.
3. Business Etiquette: Look and Sound Your Best in Any Situation
Business etiquette is so much more than knowing which fork to use at lunch with a client. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)
Good etiquette adds to your overall credibility. If you treat all people with respect, show courtesy in the office and dress well, those you work with will most likely think highly of you. On the other hand, poor etiquette can hurt your professional relationships. During this course we will look at many areas of business etiquette, including networking, meeting manners, dining decorum, international business etiquette and more.
At the end of this Business Etiquette Online Short Course, you should be able to:
- Identify what business etiquette is and why it’s important.
- Network with confidence.
- Present themselves professionally.
- Understand the importance of dress codes and what they mean.
- Understand how to use a business card effectively.
- Remember names easily.
- How to conduct themselves at a business lunch.
- Understand basic guidelines regarding, grammar standards in all written communication.
- Understand telephone etiquette.
- Understand the benefits of international etiquette.
4. Social Media in the Workplace: Develop Workplace Social Media Strategies and Policy
People love to stay connected, so it’s no wonder that social media sites continue to grow in popularity. However, with social media sites going mobile and are open 24 hours a day, people can often forget where to draw the line, especially at work. Companies should examine how this media is affecting them and how they can implement ways to move forward with technology without letting it interfere with productivity.
To effectively learn how to use social media in the workplace, an employee must learn the basic building blocks of social media and the different ways they interact and perform. Once we understand that social media is about communication, we can establish guidelines that allow employees feel free to network while staying focused at work. Our Social Media in the Workplace Online Course will help you get there.
By the end of the Social Media in the Workplace Online Course, you will be able to:
- Learn the meaning of social media
- Learn different ways social media is used and altered
- Build and maintain a social media policy
- Keeping your social media secure
- Establishing rules for the social media the company posts
- Discover the benefits and pitfalls of using social media
5. Business Acumen: Increase your Financial Literacy & Improve Business Sense
Improve your judgment and decisiveness skills. Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. Increase your financial literacy and improve business sense.
Business Acumen will give you an advantage everyone wishes they had. The Business Acumen Online Short Course will help you recognize learning events, manage risk better, and increase your critical thinking. Business Acumen has the ability to influence your whole organization, and provide that additional edge that will lead to success.
By the end of this Business Acumen Online Short Course, you will be able to:
- Know how to see the big picture
- Develop a risk management strategy
- Know how to practice financial literacy
- Develop critical thinking
- Practice management acumen
- Find key financial levers
6. Developing Corporate Behavior: Learn How to Develop a Highly Organized Corporate Behavior
Corporate behavior is an important aspect of any business. The right behavior can cause your company to sky rocket with effective productivity and reputation. Poor behavior can cause a company’s productivity and reputation to plummet. There are many different ways to influence a corporate behavior change, but the first step is to understand what behavior is. How can you change behavior if you don’t know what it is?
In this course we will discuss what behavior is, and what facilitates behavior. By the end of this journey, you should have a good understanding of what corporate behavior is, and how to implement it in your company.
By the end of this Developing Corporate Behavior Online Short Course, you will be able to:
- Understand what behavior is
- Understand the benefits of corporate behavior
- Know what type of behaviors you want to implement in your company
- Know how to implement corporate behaviors
- Know how to maintain corporate behaviors
7. Knowledge Management: How to Manage Knowledge Across Your Organization
The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That's a lot of knowledge!
The Knowledge Management course will give you the tools that you will need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.
By the end of this course, you will be able to:
- Understand the basic concept of knowledge management
- Identify the dos and dont's of knowledge management
- Identify the knowledge management life cycle
- Identify the new knowledge management paradigm
- Identify the knowledge management models
- Understand how to build a knowledge management rational for your company
- Understand how to customize knowledge management definitions
- Identify the steps to implementing knowledge management in your organization
- Identify tips for success
- Understand the advance topics in knowledge management
8. Safety in the Workplace: Deliver Health and Safety in the Workplace
Workplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations. Safety standards and procedures must be put in place, and everyone needs to follow the standards in order for them to be effective.
Our Health & Safety in the Workplace Online Short Course will be instrumental in reviewing common hazards, safety techniques and after completion, you will have the tools to create a Safety policy for your work place. By identifying and anticipating hazards, employers can prevent injuries and keep employees safe.
By the end of this Safety in the Workplace Online Course, you will be able to:
- Define workplace safety.
- Understand legal responsibilities associated with a safe work environment.
- Create a safety plan and identify hazards.
- Recognize the role of management.
- Develop training procedures.
- Learn how to implement a safety plan.
9. Risk Assessment and Management: Knowing How To Manage Risk and Hazards are Vital in an Organization
It is not possible to control or manage 100% of risk, but knowing what do before, during, and after an event will mitigate the damage and harm. Identifying potential hazards and risks and making it part of the day to day business is important. Safety should be the first priority as every business must face the reality of risks and hazards.
Through our Risk Assessment and Management Online Short Course you will be aware of hazards and risk that you didn’t realize were around your workplace. Identifying hazards through proper procedures will provide you with the ability to prevent that accident before it occurs. Limiting and removing potential dangers through Risk Assessment will be an incredible investment.
By the end of this Risk Assessment and Management Online Short Course, you will be able to:
- Identify hazards and risks
- Update control measures
- Grasp the fundamentals of accident reports
- Identify risk management techniques
- Outline a disaster recovery plan
- Communicate to the organization
10. Office Politics for Managers: Create & Maintain Better Relationships In Your Workplace
You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee.
Office Politics is about creating and maintaining better relationships. It is about communicating and working with your peers and colleagues in a way that is mutually beneficial. Employees who understand the positive aspects of Office Politics are better team members and end up being more successful and productive.
By the end of this Office Politics for Managers Online Short Course, you will be able to:
- Understand the purpose and benefits of office politics
- Setting boundaries and ground rules for new employees
- Learn to interact and influence among colleagues
- Learn how to manage various personality types in the office
- Determine how to gain support and effectively network
- Recognize how you are a part of a group and how you function
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Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
The Ultimate Business Ethics 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Business Ethics
Module One - Getting Started
Module Two - What is Ethics?
- What is Business Ethics?
- 10 Benefits of managing ethics
Module Three - Implementing Ethics in the Workplace
- Benefits
- Guidelines for managing ethics in the workplace
- Roles and responsibilities
Module Four - Employer / Employee Rights
- Privacy policies
- Harrassment issues
- Technology
Module Five - Business and Social Responsibilities
- Identifying types of responsibilities
- Handling conflicting social and business reponsibilities
Module Six - Ethical Decisions
- The basics
- Balancing personal and organisational ethics
- Common dilemmas
- Making ethical decisions
- Overcoming obstacles
Module Seven - Whistle Blowing
- Criteria and risk
- The process
- When you should "blow the whistle"
Module Eight - Managerial Ethics
- Ethical management
- Identifying the characteristics
- Ensuring ethical behavior
Module Nine - Unethical Behavior
- Recognise and identify
- Preventing
- Addressing
- Interventions
Module Ten - Ethics in Business (Part 1)
- Organisation basics
- Addressing the needs
- Ethical principles
Module Eleven - Ethics in Business (Part 2)
- Ethical Safeguards
- Developing a Code of Ethics
- Performing an Internal Ethics Audit
- Upholding the Ethics Program
Module Twelve - Wrapping Up
Course 2 - Social Learning
Module One: Getting Started
- Course Objectives
Module Two: Setting the Right Group Dynamic (I)
- Communicating
- Collaborating
- Sharing of Best Practices
- Refining Ideas
Module Three: Setting the Right Group Dynamic (II)
- Diversity Builds Knowledge
- Social Interactions
- People Are Different
- Dealing with Difficult People
- Case Study
Module Four: Develop a Social Learning Culture at Work (I)
- Making the Connection
- Tagging Star Employees
- Recognizing Teaching Moments
- Culture of Questioning
- Case Study
Module Five: Develop a Social Learning Culture at Work (II)
- Safe to Share Environment
- Instilling a Passion for Learning
- Instill a Sense of Sharing
- Learning in the Social Unit
- Case Study
Module Six: Develop a Culture of Social Learning at Work (III)
- Remove Fear of Feedback or Criticism
- Creating a Social Unit
- Imitation and Modeling
- Empowering Learners
- Case Study
Module Seven: Role Playing (I)
- Identify Work Related Scenarios
- Add Variables
- Assign Roles
- Prepare Role-Players
- Case Study
Module Eight: Role Playing (II)
- Act It Out
- Debrief
- Mirror Good Examples
- General Role Playing Tips
- Case Study
Module Nine: Utilizing the Right Tools (I)
- Mentoring
- Social Media
- Critical Thinking
- Gamification
- Case Study
Module Ten: Utilizing the Right Tools (II)
- Relevant Resources Selection
- Job Shadowing
- Knowledge Management
- Social Facilitation
- Case Study
Module Eleven: Modeling and Observational Learning
- Inspired by Leaders
- Boosting Self-Efficacy
- Peer Role Models
- Generating Engagement
- Case Study
Module Twelve: Wrapping Up
Course 3 - Business Etiqutte
Section One: Getting Started
- Objectives
Section Two: What is Business Etiquette
- Defining Etiquette
- Why Bother with Business Etiquette
Section Three: Networking
- The Cold Introduction
- First Impressions Matter
- The Business Card
- Sorry, what was your name again?
Section Four: What to Wear
- Is a Dress Code Optional?
- 10 tips for that perfect look
Section Five: Introductions Over, What Next?
- The bone crusher and the dead fish
- Conversation Etiquette
- Stages of Conversation
Section Six: The Business Lunch
- Which Fork First?
- Eating with Etiquette
Section Seven: Restaurant Etiquette
- Ordering Correctly
- Alcohol
- Paying the Bill and Tipping
Section Eight: Email Etiquette and Netiquette
- Understanding Netiquette
- Email Etiquette: The Do’s and Don’ts of Email
- Grammar
Section Nine: Telephone Etiquette
- 10 Tips for Telephone Etiquette
- Leaving Voicemail
- Mobile Manners
Section Ten: The Written Letter
- Saying Thank You with Style
- Letters the Basic Structure
- Writing the Letter
Section Eleven: International Etiquette
- Some Basic Rules
- Business Card Etiquette
- Personal Space
- Gifts
- Communication
Section Twelve: Wrapping Up
Course 4 - Social Media in the Workplace
Module One - Getting Started
Module Two - Who is Social Media?
- Online communities
- User created content
- Information sharing
- Communication tools
Module Three - Defining your Social Media Policy (Part 1)
- It should be a living document
- Choosing an information officer
- What can and cannot be shared
- Legal and ethic specifications
Module Four - Defining your Social Media Policy (Part 2)
- New hire orientation
- Let common sense guide you
- Nothing offensive
- Rules on soliciting and personal posts
Module Five - Creating a Living Document
- What is a living document?
- How often is it revised?
- Who will be in charge?
- Change management
Module Six - Keeping an Eye on Security
- Password rules
- Needs constant monitoring
- Keeping information confidential
- Protecting intellectual property
Module Seven - Rules to Follow when Positing (Part 1)
- Always show respect
- Stop and think before you post
- Always be honest
- Never discredit or talk ill of competitors
Module Eight - Rules to Follow when Posting (Part 2)
- Be transparent
- Act like you would in real life
- Grammar and spelling still counts
- Never post when you are angry
Module Nine - Benefits of Social Media
- From audience to author
- Builds customer loyalty
- Speed and flexibility in communication
- Two way communications
Module Ten - The Pitfalls of Social Media
- Bullying
- Group think
- Trolling
- Remember, it is out there forever
Module Eleven - Listen to Your Customers
- They provide great feedback
- It makes them happy
- Improves your brand
- Improves product development
Module Twelve - Wrapping Up
Course 5 - Business Acumen
Module One - Getting Started
Module Two - Seeing the Big Picture
- Short and long term interactions
- Recognize growth opportunities
- Mindfulness of decisions
- Everything is related
Module Three - KPI's (Key Performance Indicators)
- Decisiveness
- Flexible
- Strong initiative
- Being intuitive
Module Four - Risk Management Strategies
- Continuous assessment
- Internal and external factors
- Making adjustments and corrections
- Knowing when to pull the trigger or plug
Module Five - Recognizing Learning Events
- Develop a sense of always learning
- Evaluate past decisions
- Problems are learning opportunities
- Recognize your blind spots
Module Six - You Need to Know These Answers and More
- What makes my company money?
- What were sales last year?
- What is our profit margin?
- What were our costs?
Module Seven - Financial Literacy (Part 1)
- Assets
- Financial Ratios
- Liabilities
- Equity
Module Eight - Financial Literacy (Part 2)
- Income statement
- Balance sheet
- Cash flow statement
- Read, read and read
Module Nine - Business Acumen in Management
- Talent management
- Change management
- Asset management
- Organisational management
Module Ten - Critical Thinking in Business
- Ask the right questions
- Organise data
- Evalute the information
- Make the decision
Module Eleven - Key Financial Levers
- Investing in people
- Effective communication
- Process improvement
- Goal alignment
Module Twelve - Wrapping Up
Course 6 - Developing Corporate Behavior
Module One: Getting Started
By the end of this course, you will be able to:
- Understand what behavior is
- Understand the benefits of corporate behavior
- Know what type of behaviors you want to implement in your company
- Know how to implement corporate behaviors
- Know how to maintain corporate behaviors
Module Two: The Science of
- What is Behavior?
- Psychology
- Sociology
- Anthropology
Module Three: Benefits for Corporate Behavior
- Employee Safety
- Conservation of Materials
- Engagement
- Improved Employee Performance
Module Four: Most Common Categories of Corporate Behavior
- Managerial Structure
- Values and Ethics
- Employee Accountability
- Workplace Incidents
Module Five: Managerial Structure
- Clearly Defined Management
- Qualified Management Team
- Obvious Advancement Path
- Apparent Grievance Procedures
Module Six: Company Values and Ethics
- Environmental
- Charity and Community Outreach
- Integrity
- Diversity
Module Seven: Employee Accountability
- Attitude
- Attendance
- Honesty
- Substance Abuse & Workplace Violence
Module Eight: Workplace Incidents
- Safety
- Prejudice & Discrimination
- Vandalism & Theft
- Harassment or Bullying
Module Nine: Designing and Implementing
- Group Planning
- Define Preferred Organizational Behaviors
- Hiring
- Training Employees
Module Ten: Corporate Team Behavior
- Team Building
- Better Communication
- Conflict Resolution
- to the Company and the Department
Module Eleven: Auditing Corporate Behavior
- Affirm Ethical Behavior
- Investigate and Review Reported Incidents
- Determine Progress
- Get Employee Feedback & Revise
Module Twelve: Wrapping Up
Course 7 - Knowledge Management
Module One - Getting Started
Module Two - Understanding Knowledge Management
- What is knowledge?
- What is knowledge management?
- A brief history
- Applications in the workplace
Module Three - Dos and Dont's
- Data, information and knowledge
- The tactic mode
- The explicit mode
- Identifying conversation categories
Module Four - The Knowledge Management Life Cycle
- Understanding episodes
- Acquistion
- Knowledge
- Integration
Module Five - The New Knowledge Management Paradigm
- Paradigms of the past
- The new paradigm
- Implications and applications
- The knowledge management endgame
Module Six - Knowledge Management Models
- The nNnaka and Takeuchi Model (SECI)
- Wiig Model
- Kakabadse Model
- Boisot Model
Module Seven - Building a Knowledge Management Rationale
- Why rationale is necessary
- Building a business case
- Finding success stories
- The Commoditization / Customization Model
Module Eight - Customising Knowledge Management Definations
- Components of a knowledge management definition
- Customising the components
- Sample definitions
- Creating KMBOK
Module Nine - Implementing Knowledge Management in your Organisation
- Gathering support
- Identifying opportunities for revenue streams
- Key knowledge management techniques
- A map for success
- The no-budget scenario
Module Ten - Tips for Success
- About the chief knowledge officer
- Knowledge management skill checklist
- The knowledge management imperative
- The hype curve
- Barriers and helpers to success
Module Eleven - Advance Topics
- The knowledge management maturity model
- Absorptive capacity
- Rustiness
- Process model types
Module Twelve - Wrapping Up
Course 8 - Health and Safety in the Workplace
Module One: Getting Started
Module Two: An Overview
- Work Safety and Health Legislations
- Roles & Duties
- Safety Planning
- Case Study
Module Three: Types of Hazards
- Computer Workstations
- Ergonomics
- Fire Prevention
- Fitness & Wellness
- Heat Stress.
- Stress
- Violence
- Case Study
Module Four: Managers Role
- Promoting & Enforcing Safety Standards
- Elements of a Health and Safety Program
- Responsibilities
- Corporate Culture
- Case Study
Module Five: Training
- Reasons for Training
- Definition
- Orientation
- On the Job Training
- Safety Meetings
- Planning and Conducting a Training Session
- Case Study
Module Six: Stress Management
- Altering
- Avoiding
- Accepting
- Relaxation Techniques
- Using Routines to Reduce Stress
- Case Study
Module Seven: Workplace Violence
- What is Workplace Violence?
- Identifying
- Addressing
- Implementing a Workplace Harassment Policy
- Case Study
Module Eight: Identifying Your Company Hazards
- Conducting an Inspection
- Prioritizing Deficiencies
- Report & Following Up
- Case Study
Module Nine: Drug & Alcohol Abuse
- For Employees
- For Managers or Supervisors
- When to Address
- Implementing a “No Tolerance” Rule
- Case Study
Module Ten: Writing the Safety Plan
- Management Involvement
- Responsibility
- Employee Involvement
- Follow Through with Accident Investigations
- Training of Employees
- Case Study
Module Eleven: Implement the Plan
- Selecting an Employee Representative
- Identifying Roles
- Assigning Responsibility
- Follow Through
- Case Study
Module Twelve: Wrapping Up
Course 9 - Risk Assessment and Management
Module One - Getting Started
Module Two - Identifying Hazards and Risks
- What is a hazard?
- What is a risk?
- Consult with employees
- Likelihood scale
Module Three - Seeking Out Problems before They Happen (Part 1)
- Unique to your business
- Walk around
- Long term and short term
- Common issues
Module Four - Seeking Out Problems before They Happen (Part 2)
- Ask "What would happen if....?"
- External events
- Worst case scenarios
- Consequence scale
Module Five - Everyone's Responsibility
- See it, report it
- If it's not safe, don't do it
- Take appropriate precautions
- Communicating to the organisation
Module Six - Tracking and Updating Control Measures
- What is a Control Measure?
- Your business procedures
- Are they adequate?
- Updating and maintaining
Module Seven - Risk Management Techniques
- Reduce the risk
- Transfer the risk
- Avoid the risk
- Accept the risk
Module Eight - General Office Safety and Reporting
- Accident reports
- Accident response plans
- Emergency action plan
- Training and education
Module Nine - Business Impact Analysis
- Gather information
- Identify vulnerabilities
- Analyse information
- Implement recommendations
Module Ten - Disaster Recvoery Plan
- Make it before you need it
- Test, update and repeat
- Hot, warm and cold sites
- Keep documentation simple and clear
Module Eleven - Summary of Risk Assessment
- What are the hazards?
- Who might be harmed?
- Are current control measures sufficient?
- If not, change control measures
Module Twelve - Wrapping Up
Course 10 - Office Politics for Managers
Module One - Getting Started
Module Two - New Hires
- Company core values
- Building relationships
- Encourage respect
- Setting ground rules
Module Three - It's About Interacting and Influencing
- Dealing with different personalities
- Build a culture of collaboration
- Be nice to everyone (not just those who can help you)
- Be a team player
Module Four - Dealing with Rumors, Gossip and Half-Truths
- It's effects on morale
- Reinforce the truth with facts
- Do not participate
- Deal with it swiftly
Module Five - Office Personalities (Part 1)
- Complainer
- Gossiper
- Bully
- Negative Ned / Nancy
Module Six - Office Personalities (Part 2)
- Information keeper
- Know-it-all
- The apple-polisher
- Nosey neighbour
Module Seven - Getting Support for your Projects
- Gain trust through honesty
- Be assertive
- Blow your own horn
- Make allies
Module Eight - Conflict Resolution
- The importance of forgiveness
- Neutralizing emotions
- The benefits of a resolution
- The agreement frame
Module Nine - Ethics
- Benefits of an ethical environment
- Lead by example
- Ensuring ethical behavior
- Addressing unethical behavior
Module Ten - You Are Not an Island
- Never burn a bridge
- Take the high road
- Trust is a two-way street
- Don't hide in your office
Module Eleven - Social Events Outside of Work
- How to decline politely
- Rules when attending
- Meeting new people
- Conversation dos and don'ts
Module Twelve - Wrapping Up
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
•Health & Fitness
•Finance
•Lifestyle
•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, the 7-day money back guarantee allows you to request a full refund within 7 days of your purchase if you are not satisfied with the course, however, there are some conditions that apply:
- A full refund will be provided if you have accessed the course materials and have not studied more than 25% of the course. Or have not completed the course assessment and/or downloaded a certificate.
- If you wish to study a different course or wish to upgrade your purchase, we would be happy to provide an alternate course or the upgrade, providing you advise us within 7 days of receiving your course.
- Please note: We do not offer refunds for Course Bundles. This is because a lot of administration work goes into coordinating and setting them up in our systems, as well as providing them to you. Therefore, we kindly ask you to ensure that your chosen courses in the course bundles are exactly what you require before making a purchase
For more detailed information about our refund policy please see below or click here: https://www.coursesforsuccess.com/policies/refund-policy
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
Free Personal Success Training Course
The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
This month, we are providing it for Free with all Course Purchases, as a special offer!
Benefits:
• How to layout a Success Plan.
• Get where you want to be in life.
• How to unclutter your mind to succeed.
• Achieve your dreams using your imagination.
• How to have faith in yourself.
Features:
• Life time access
• Complement your individual course purchase.
• Click here Personal Success Training Program to see thousands of positive reviews,
Hurry - offer - ends this month!
Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
