Train The Trainer Online Course

Learn to deliver highly effective training sessions......

Train The Trainer Online Course

NOW ONLY

AU$199

Save AU$70 (26%)
OFF RRP AU$269
Get Info Pack

Train the Trainer Online Course

The Train the Trainer online course prepares you to deliver engaging, informative training sessions. This course provides you with the skills and knowledge to effectively deliver training as a full-time of part-time trainer. The Train the Trainer online course offers you the different critical skill sets and competencies to become a confident and effective trainer.

Our Train-The-Trainer courses will equip you with the necessary skills to deliver highly effective training sessions. Skills covered include facilitating, needs analysis, and management of tough topics. Honing these critical skills will give you the confidence and knowledge to become an effective trainer.

Key Learning Objectives

  • Be able to define key training, facilitating, and presenting concepts
  • Identify participant training needs
  • Know how to create lesson plans that are targeted to delivering the learning objectives of your students
  • Learn how to create a conducive and engaging learning environment
  • Identify the different visual aids and training materials and use them appropriately
  • Identify difficult participants and unpleasant topics and provide solutions to these concerns

Train the Trainer Online Certificate Course – Requirements

This Train the Trainer Online Course is designed for people with little or no prior experience in the training sector who would like to start a career as a full-time of part-time professional trainer. The course is delivered 100 percent online 24/7 and only takes 6 to 8 hours of study to complete.

To successfully complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts:

  1. Course content is structured for easy comprehension
  2. Approximately 8 hours of study is needed to complete the course
  3. Registered students gain unrestricted lifetime access to the train the trainer online course
  4. All course material is available online 24/7 and can be accessed using any device
  5. Study for your train the trainer online from anywhere in your own time at your own pace
  6. All students who complete the course will be awarded with a certificate of completion

Train the Trainer Online Course Outline

Module One: Getting Started

The Train the Trainer online course helps prepares you to work as a professional trainer or someone who is required to perform training as part of their job. This training course gives you all the training tools to deliver engaging, compelling training service to trainees.

Course Objectives

  • Define training, facilitating, and presenting
  • Understand how to identify participants training needs
  • Create a lesson plan that incorporates the range of learning preferences
  • Create an active, engaging learning environment
  • Develop visual aids and supporting materials
  • Manage difficult participants and tough topics

Module Two: Understanding Training and Facilitation

What is Training?

Training is a multi-faceted discipline that uses a variety of training methods to bring about a behavioral change in something we do. Training is a process that starts when a participant sign-up for a class and ends when the student can display the skills, knowledge, and attitude regularly.

Training Process

  • Identifying the need for new learning to take place
  • Securing management buy-in for training to be developed
  • Creating participant-centered learning opportunities
  • Evaluating the effectiveness of the training offered

What is Facilitation?

The role of a trainer and facilitator are often interchanged but these job descriptions have fundamental differences. A trainer is a subject matter expert who is qualified to teach/train students in their expertise. Facilitators on the other hand provide direction, facilitate training, or create an environment conducive to training.

What are the Basic Skills of a Facilitator?

  • Ensures everyone participates
  • Ensures that everyone is focused, understands the problems/needs to be addressed
  • Maintain a safe and conducive learning environment for trainers and students

Module Three: Gathering Materials

Providing a conducive environment for training requires anticipating the needs, wants, expectations of participants. In this part of the session, we discuss how we can identify and address these needs.

Identifying Participant's Needs

  • Know your participants. You should also consider management or supervisor expectations.
  • Conduct a needs assessment to determine if all concerns (participants, supervisor expectations) are real needs
  • Learn their current skills level, knowledge and previous work experience

Reviewing Materials

  • Ensure that all training materials are current and relevant
  • Be careful with information you provide especially those sourced from the internet. This information should be verified or come from a trusted source.
  • Ensure that all training materials are original, or you have the written permission from the copyright holder

Module Four: Choosing Activities

For most people, hands-on training or actual application of concepts is the best way to learn. Developing training activities that support learning objectives keeps students engaged and makes it easier for trainers to verify student learning outcome.

Benefits of Planned Activities

  • Keeps training fast-paced and stimulating
  • Helps bring people together and removes barriers
  • Lightens the mood, reduce stress levels
  • Improves learning retention through hands on application and practice

Examples of Learning Activities:

Choosing the right activity requires subject matter expertise. A good trainer through his experience must know what activities works best for each training concept. Trainers must be able to mix or provide a variety of activities to keep participants engaged.

  • Games
  • Icebreakers
  • Energizer
  • Simulations
  • Role plays
  • Case studies
  • Preparing for emergencies

Module Five: Preparing for the Course

Organization and preparedness are must-have qualities of a competent trainer. Not having your training materials and a training plan can get you derailed even before training starts. The Train the Trainer Online Certificate course helps you prepare the course by:

Setting up the classroom:

To create a conducive training environment, a trainer must first ensure that the physical location meets these requirements:

  • Training room must be free from obstructions (pillars) to avoid blind spots and must have a minimum 10 feet ceiling height
  • Rear entrance to the training room to ensure the least amount of distraction
  • Tables and chairs are equally spread throughout the room. Chairs should be equally spread for every table to avoid crowding.
  • For training sessions with 5 to 10 participants, use round tables to encourage discussion and interaction. This also gives all participants equal access to the trainer
  • Ensure that all visual aids are appropriate for the size of the room and number of participants. Use flip charts for groups of less than 20. Projectors, large electronic whiteboards must be used for training sessions with 20 or more participants.
  • Trainers must be qualified with all the training equipment, software to be used (PowerPoint, projectors)

Module Six: Getting Off on the Right Foot

Getting off on the right foot helps you set the right mood for the whole training session.

Greeting Participants Tips

  • Greet participants as they come in the door
  • Request participants to use a name card or tent card so you could address them by their name
  • Ask participants to introduce themselves individually or for large groups, ask a representative to introduce the group as a whole
  • Use an icebreaker
  • Introduce yourself as the trainer
  • Create an open, and welcoming training atmosphere
  • Dress appropriately, formal in a conference setup or in the right safety gear for the training activity
  • Ask participants about their expectations and learning objectives

Module Seven: Delivery Tips and Tricks

In this part of the Train the Trainer online course, we will learn about the different training delivery methods and when to use them.

Visual Aids

Our brain constructs pictures in our minds as people speak to us. This is done to reinforce the concepts learned in training. There are a variety of visual aids being incorporated in training sessions (PowerPoint, flip charts, whiteboards) to facilitate better comprehension among trainees. It can also include the use of videos. When planning to use video, here are key considerations:

  • Videos are perfect for demonstrating motion such as showing how to operate equipment
  • Preview the clip
  • Ensure that all videos are original, or you have appropriate copyright permission
  • Mark video sequences to ensure easy access and playback
  • Check if using video against a training manual is more appropriate
  • Check is the video is adequate in content to deliver training or does it require additional training materials (manuals, lectures) for support
  • Videos should not be presented as a method for changing pace but must be considered as crucial to the training process

Whiteboards

Whiteboards have taken over old-school chalk boards. Basically, these have the same functionality of chalk boards. However, these come with a plus - it can be transferred from one place to another. White boards also offer other advantages over other types of visual aids. These are relatively cheaper and easier to use. Consider using whiteboards when training requires a lot of impromptu or quick edits on the go.

Flip Charts

This visual aid is ideal for small groups. Ideally, flip charts give you an easy to create training tool that requires minimum preparation times. Below are a few tips on how to make flip charts more effective:

  • Prepare some sheets in advance
  • Use highly saturated color (black, blue, red)
  • Leave some room at the bottom of the page
  • Use highlights, markers to emphasize important points
  • Stand to side of the flip chart and face the participants when speaking
  • Use a stick or point out with your hands, fingers to direct participants to the exact part of the chart you are currently discussing

PowerPoint

This is the most popular slide-based presentation program used in business presentations, lectures, and training. It is important to remember that PowerPoints are used to highlight or emphasize important concepts and should contain as little text as possible.

Tips for Supporting Materials

  • Check if training material appropriate to the size of the training room
  • Ensure that the information visible to all participants
  • Make sure that the visual aid is necessary for the type of training
  • Keep it simple and focus on the learning points not on the presentation

Module Eight: Keeping it Interactive

Participant who are actively engaged and take responsibility for their training is an indication of well-designed training program. In this part of the Train the Trainer online course we look at how to keep training sessions more interactive.

How to Keep Participants Engaged

  • Give the participants direction by providing the objectives of the discussion
  • Ensure maximum interaction between all participants by grouping them differently
  • Direct questions to the group
  • Provide participants enough time to process answers or formulate questions
  • Encourage participation by respecting everyone’s answers and thanking them

Using Group Work

  • Provide clear directions, topics for discussion, or case studies
  • Ensure that all required training materials are provided, and all groups have the same amount of training materials
  • Moved about the groups, checking their progress and help when needed

Module Nine: Dealing with Difficult Participants

Trainers do not have the luxury of choosing their students. As a trainer, part of the experience is interacting with students from different walks of life, and personalities. A difficult participant should not derail you from the task at hand or influence the quality of training provided. In this module, we discuss how trainers can deal with difficult participants.

Setting Ground Rules

Establish the learning environment by setting ground rules. Once everyone agrees with the rules, any disciplinary actions from rule infringement can be met more objectively. Things to keep in mind when setting ground rules are:

  • Respect
  • Encouraging participation and fun
  • Keep everything that happens in the training within the confines of the training. Maintain a professional demeanor and prevent experiences in training become a source of gossip.

Identifying Difficult Participants

Joker - this type of person may feel that they are positively contributing to the training session by keeping the atmosphere light. However, being funny requires proper timing not when difficult concepts are being discussed. The solution is to talk with the participant and tell them that there training time is limited.

Cynic - a person who feels unappreciated for his previous ideas and has seen his share of failures. Give them time to voice their objections and acknowledge their opinion.

Indifferent - these are people who do not have any opinion whether positive or negative on the training being provided. They are content with going through the motions and would rather be left alone. To handle this situation, try to identify the cause (previous training experience) or mix activities until you get their attention.

Talker - like the joker, this type of personality craves attention. Approach their opinion and approach them during the break and state the training follows a strict time structure. Ask them to voice out their opinion and direct them to you directly during breaks.

Whisperer - these people try to disrupt training by starting side discussions with other participants. When you notice them starting a discussion, call their attention politely and ask if there is something they want to share. Be consistent to let them know that you are aware of what they are doing without being aggressive.

Module Ten: Tackling Tough Topics

Even professionals with years of actual working experience may find some topics to be difficult. But as a professional, we must constantly keep in our minds that this is part of our job description. When facing difficult topics, here are some tips.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.


Module One: Getting Started

Module Two: Understanding Training and Facilitation

  • What is Training?
  • What is Facilitation?
  • Identifying Appropriate Situations for Each

Module Three: Gathering Materials

  • Identifying Participants' Needs
  • Reviewing the Materials
  • Identifying and Resolving Gaps

Module Four: Creating a Lesson Plan

  • Planning for the Basics
  • Adding Slack Time
  • Creating a Plan B
  • A Take-Home Template

Module Five: Choosing Activities

  • Types of Activities
  • Creating a Tickle Trunk
  • What To Do When Games Go Wrong

Module Six: Preparing for the Workshop

  • Creating a Materials List
  • Gathering Participant Information
  • Setting up the Physical Location

Module Seven: Getting off on the Right Foot

  • Greeting Participants
  • Being Prepared
  • Using Icebreakers

Module Eight: Delivery Tips and Tricks

  • Using Visual Aids
  • Creating Supporting Materials
  • Gauging When It's Time For A Break

Module Nine: Keeping it Interactive

  • Encouraging Discussion
  • Using Group Work
  • The Power of Post-It Notes

Module Ten: Dealing with Difficult Participants

  • The Ground Rules
  • Challenges and Solutions
  • Handling Interruptions

Module Eleven: Tackling Tough Topics

  • Tough Stuff to Watch Out For
  • Adjusting Your Material for a Sensitive Issue
  • Dealing with Sensitive Issues in the Workshop

Module Twelve: Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
50%
4 star
37%
3 star
10%
2 star
2%
1 star
1%
(363)
Average rating 4 out of 5 stars

10 December 2019 02:34:05 PM

What an amazing, concise training - very goo, highly recommended

24 November 2019 03:38:49 AM

This is an excellent opportunity for me to re-think my profession as well. Well designed and good balance between learning and assessments. One small revision perhaps you need is on module four, the review question was not for that module but module 3, I guess.

5 November 2019 01:12:14 PM

Great Course

5 November 2019 01:10:34 PM

Great Course

5 November 2019 01:10:00 PM

Great Course

5 November 2019 01:09:45 PM

Great Course

5 November 2019 01:09:15 PM

Great Course

5 November 2019 01:08:24 PM

Great Course

5 November 2019 12:52:29 PM

Great Course

28 October 2019 09:02:35 PM

I undertook the Train the Trainer Course as a development opportunity and have really enjoyed it.

The information was well laid out and in an order that I could see linked the whole course together.

I was able to see why you would do things in the way you should and interestingly it made me realise why some training I have undertaken has been better than others and that's the way the trainer has undertaken their role.

I hope to be able to put this into practice soon.

I would definitely agree with the quote you shared from Marcel Proust who says
" The real voyage of discovery consists not in seeking new lands, but in seeing with new eyes"

24 September 2019 02:10:49 AM

This was a great course and very valuable for those who are unable to travel to attend a course in person.

19 September 2019 12:07:21 AM

Great course! I had several "ah ha" moments!

27 August 2019 06:10:47 PM

I thoroughly enjoyed doing this course and discovered some very interesting pointers on handling sensitive issues and also disruptive trainees.

I am sure this course will be a great help to me in the future.

16 August 2019 03:49:02 AM

great course

8 July 2019 05:00:19 PM

Really enjoyed this course, It was thorough and very informative.

21 June 2019 10:25:47 AM

this was a very simple to understand training.

20 June 2019 11:32:51 PM

Great class

20 June 2019 11:31:33 PM

This course was very helpful and will benefit me huge.

20 June 2019 11:02:51 PM

GREAT COURSE

12 June 2019 01:40:50 PM

loved this course very informative, thank you.

Load more reviews Loading...
About this Course

Train the Trainer Online Course

The Train the Trainer online course prepares you to deliver engaging, informative training sessions. This course provides you with the skills and knowledge to effectively deliver training as a full-time of part-time trainer. The Train the Trainer online course offers you the different critical skill sets and competencies to become a confident and effective trainer.

Our Train-The-Trainer courses will equip you with the necessary skills to deliver highly effective training sessions. Skills covered include facilitating, needs analysis, and management of tough topics. Honing these critical skills will give you the confidence and knowledge to become an effective trainer.

Key Learning Objectives

  • Be able to define key training, facilitating, and presenting concepts
  • Identify participant training needs
  • Know how to create lesson plans that are targeted to delivering the learning objectives of your students
  • Learn how to create a conducive and engaging learning environment
  • Identify the different visual aids and training materials and use them appropriately
  • Identify difficult participants and unpleasant topics and provide solutions to these concerns

Train the Trainer Online Certificate Course – Requirements

This Train the Trainer Online Course is designed for people with little or no prior experience in the training sector who would like to start a career as a full-time of part-time professional trainer. The course is delivered 100 percent online 24/7 and only takes 6 to 8 hours of study to complete.

To successfully complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts:

  1. Course content is structured for easy comprehension
  2. Approximately 8 hours of study is needed to complete the course
  3. Registered students gain unrestricted lifetime access to the train the trainer online course
  4. All course material is available online 24/7 and can be accessed using any device
  5. Study for your train the trainer online from anywhere in your own time at your own pace
  6. All students who complete the course will be awarded with a certificate of completion

Train the Trainer Online Course Outline

Module One: Getting Started

The Train the Trainer online course helps prepares you to work as a professional trainer or someone who is required to perform training as part of their job. This training course gives you all the training tools to deliver engaging, compelling training service to trainees.

Course Objectives

  • Define training, facilitating, and presenting
  • Understand how to identify participants training needs
  • Create a lesson plan that incorporates the range of learning preferences
  • Create an active, engaging learning environment
  • Develop visual aids and supporting materials
  • Manage difficult participants and tough topics

Module Two: Understanding Training and Facilitation

What is Training?

Training is a multi-faceted discipline that uses a variety of training methods to bring about a behavioral change in something we do. Training is a process that starts when a participant sign-up for a class and ends when the student can display the skills, knowledge, and attitude regularly.

Training Process

  • Identifying the need for new learning to take place
  • Securing management buy-in for training to be developed
  • Creating participant-centered learning opportunities
  • Evaluating the effectiveness of the training offered

What is Facilitation?

The role of a trainer and facilitator are often interchanged but these job descriptions have fundamental differences. A trainer is a subject matter expert who is qualified to teach/train students in their expertise. Facilitators on the other hand provide direction, facilitate training, or create an environment conducive to training.

What are the Basic Skills of a Facilitator?

  • Ensures everyone participates
  • Ensures that everyone is focused, understands the problems/needs to be addressed
  • Maintain a safe and conducive learning environment for trainers and students

Module Three: Gathering Materials

Providing a conducive environment for training requires anticipating the needs, wants, expectations of participants. In this part of the session, we discuss how we can identify and address these needs.

Identifying Participant's Needs

  • Know your participants. You should also consider management or supervisor expectations.
  • Conduct a needs assessment to determine if all concerns (participants, supervisor expectations) are real needs
  • Learn their current skills level, knowledge and previous work experience

Reviewing Materials

  • Ensure that all training materials are current and relevant
  • Be careful with information you provide especially those sourced from the internet. This information should be verified or come from a trusted source.
  • Ensure that all training materials are original, or you have the written permission from the copyright holder

Module Four: Choosing Activities

For most people, hands-on training or actual application of concepts is the best way to learn. Developing training activities that support learning objectives keeps students engaged and makes it easier for trainers to verify student learning outcome.

Benefits of Planned Activities

  • Keeps training fast-paced and stimulating
  • Helps bring people together and removes barriers
  • Lightens the mood, reduce stress levels
  • Improves learning retention through hands on application and practice

Examples of Learning Activities:

Choosing the right activity requires subject matter expertise. A good trainer through his experience must know what activities works best for each training concept. Trainers must be able to mix or provide a variety of activities to keep participants engaged.

  • Games
  • Icebreakers
  • Energizer
  • Simulations
  • Role plays
  • Case studies
  • Preparing for emergencies

Module Five: Preparing for the Course

Organization and preparedness are must-have qualities of a competent trainer. Not having your training materials and a training plan can get you derailed even before training starts. The Train the Trainer Online Certificate course helps you prepare the course by:

Setting up the classroom:

To create a conducive training environment, a trainer must first ensure that the physical location meets these requirements:

  • Training room must be free from obstructions (pillars) to avoid blind spots and must have a minimum 10 feet ceiling height
  • Rear entrance to the training room to ensure the least amount of distraction
  • Tables and chairs are equally spread throughout the room. Chairs should be equally spread for every table to avoid crowding.
  • For training sessions with 5 to 10 participants, use round tables to encourage discussion and interaction. This also gives all participants equal access to the trainer
  • Ensure that all visual aids are appropriate for the size of the room and number of participants. Use flip charts for groups of less than 20. Projectors, large electronic whiteboards must be used for training sessions with 20 or more participants.
  • Trainers must be qualified with all the training equipment, software to be used (PowerPoint, projectors)

Module Six: Getting Off on the Right Foot

Getting off on the right foot helps you set the right mood for the whole training session.

Greeting Participants Tips

  • Greet participants as they come in the door
  • Request participants to use a name card or tent card so you could address them by their name
  • Ask participants to introduce themselves individually or for large groups, ask a representative to introduce the group as a whole
  • Use an icebreaker
  • Introduce yourself as the trainer
  • Create an open, and welcoming training atmosphere
  • Dress appropriately, formal in a conference setup or in the right safety gear for the training activity
  • Ask participants about their expectations and learning objectives

Module Seven: Delivery Tips and Tricks

In this part of the Train the Trainer online course, we will learn about the different training delivery methods and when to use them.

Visual Aids

Our brain constructs pictures in our minds as people speak to us. This is done to reinforce the concepts learned in training. There are a variety of visual aids being incorporated in training sessions (PowerPoint, flip charts, whiteboards) to facilitate better comprehension among trainees. It can also include the use of videos. When planning to use video, here are key considerations:

  • Videos are perfect for demonstrating motion such as showing how to operate equipment
  • Preview the clip
  • Ensure that all videos are original, or you have appropriate copyright permission
  • Mark video sequences to ensure easy access and playback
  • Check if using video against a training manual is more appropriate
  • Check is the video is adequate in content to deliver training or does it require additional training materials (manuals, lectures) for support
  • Videos should not be presented as a method for changing pace but must be considered as crucial to the training process

Whiteboards

Whiteboards have taken over old-school chalk boards. Basically, these have the same functionality of chalk boards. However, these come with a plus - it can be transferred from one place to another. White boards also offer other advantages over other types of visual aids. These are relatively cheaper and easier to use. Consider using whiteboards when training requires a lot of impromptu or quick edits on the go.

Flip Charts

This visual aid is ideal for small groups. Ideally, flip charts give you an easy to create training tool that requires minimum preparation times. Below are a few tips on how to make flip charts more effective:

  • Prepare some sheets in advance
  • Use highly saturated color (black, blue, red)
  • Leave some room at the bottom of the page
  • Use highlights, markers to emphasize important points
  • Stand to side of the flip chart and face the participants when speaking
  • Use a stick or point out with your hands, fingers to direct participants to the exact part of the chart you are currently discussing

PowerPoint

This is the most popular slide-based presentation program used in business presentations, lectures, and training. It is important to remember that PowerPoints are used to highlight or emphasize important concepts and should contain as little text as possible.

Tips for Supporting Materials

  • Check if training material appropriate to the size of the training room
  • Ensure that the information visible to all participants
  • Make sure that the visual aid is necessary for the type of training
  • Keep it simple and focus on the learning points not on the presentation

Module Eight: Keeping it Interactive

Participant who are actively engaged and take responsibility for their training is an indication of well-designed training program. In this part of the Train the Trainer online course we look at how to keep training sessions more interactive.

How to Keep Participants Engaged

  • Give the participants direction by providing the objectives of the discussion
  • Ensure maximum interaction between all participants by grouping them differently
  • Direct questions to the group
  • Provide participants enough time to process answers or formulate questions
  • Encourage participation by respecting everyone’s answers and thanking them

Using Group Work

  • Provide clear directions, topics for discussion, or case studies
  • Ensure that all required training materials are provided, and all groups have the same amount of training materials
  • Moved about the groups, checking their progress and help when needed

Module Nine: Dealing with Difficult Participants

Trainers do not have the luxury of choosing their students. As a trainer, part of the experience is interacting with students from different walks of life, and personalities. A difficult participant should not derail you from the task at hand or influence the quality of training provided. In this module, we discuss how trainers can deal with difficult participants.

Setting Ground Rules

Establish the learning environment by setting ground rules. Once everyone agrees with the rules, any disciplinary actions from rule infringement can be met more objectively. Things to keep in mind when setting ground rules are:

  • Respect
  • Encouraging participation and fun
  • Keep everything that happens in the training within the confines of the training. Maintain a professional demeanor and prevent experiences in training become a source of gossip.

Identifying Difficult Participants

Joker - this type of person may feel that they are positively contributing to the training session by keeping the atmosphere light. However, being funny requires proper timing not when difficult concepts are being discussed. The solution is to talk with the participant and tell them that there training time is limited.

Cynic - a person who feels unappreciated for his previous ideas and has seen his share of failures. Give them time to voice their objections and acknowledge their opinion.

Indifferent - these are people who do not have any opinion whether positive or negative on the training being provided. They are content with going through the motions and would rather be left alone. To handle this situation, try to identify the cause (previous training experience) or mix activities until you get their attention.

Talker - like the joker, this type of personality craves attention. Approach their opinion and approach them during the break and state the training follows a strict time structure. Ask them to voice out their opinion and direct them to you directly during breaks.

Whisperer - these people try to disrupt training by starting side discussions with other participants. When you notice them starting a discussion, call their attention politely and ask if there is something they want to share. Be consistent to let them know that you are aware of what they are doing without being aggressive.

Module Ten: Tackling Tough Topics

Even professionals with years of actual working experience may find some topics to be difficult. But as a professional, we must constantly keep in our minds that this is part of our job description. When facing difficult topics, here are some tips.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.


Module One: Getting Started

Module Two: Understanding Training and Facilitation

  • What is Training?
  • What is Facilitation?
  • Identifying Appropriate Situations for Each

Module Three: Gathering Materials

  • Identifying Participants' Needs
  • Reviewing the Materials
  • Identifying and Resolving Gaps

Module Four: Creating a Lesson Plan

  • Planning for the Basics
  • Adding Slack Time
  • Creating a Plan B
  • A Take-Home Template

Module Five: Choosing Activities

  • Types of Activities
  • Creating a Tickle Trunk
  • What To Do When Games Go Wrong

Module Six: Preparing for the Workshop

  • Creating a Materials List
  • Gathering Participant Information
  • Setting up the Physical Location

Module Seven: Getting off on the Right Foot

  • Greeting Participants
  • Being Prepared
  • Using Icebreakers

Module Eight: Delivery Tips and Tricks

  • Using Visual Aids
  • Creating Supporting Materials
  • Gauging When It's Time For A Break

Module Nine: Keeping it Interactive

  • Encouraging Discussion
  • Using Group Work
  • The Power of Post-It Notes

Module Ten: Dealing with Difficult Participants

  • The Ground Rules
  • Challenges and Solutions
  • Handling Interruptions

Module Eleven: Tackling Tough Topics

  • Tough Stuff to Watch Out For
  • Adjusting Your Material for a Sensitive Issue
  • Dealing with Sensitive Issues in the Workshop

Module Twelve: Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(363)
Average rating 4 out of 5 stars
5 star
50%
4 star
37%
3 star
10%
2 star
2%
1 star
1%

10 December 2019 02:34:05 PM

What an amazing, concise training - very goo, highly recommended

24 November 2019 03:38:49 AM

This is an excellent opportunity for me to re-think my profession as well. Well designed and good balance between learning and assessments. One small revision perhaps you need is on module four, the review question was not for that module but module 3, I guess.

5 November 2019 01:12:14 PM

Great Course

5 November 2019 01:10:34 PM

Great Course

5 November 2019 01:10:00 PM

Great Course

5 November 2019 01:09:45 PM

Great Course

5 November 2019 01:09:15 PM

Great Course

5 November 2019 01:08:24 PM

Great Course

5 November 2019 12:52:29 PM

Great Course

28 October 2019 09:02:35 PM

I undertook the Train the Trainer Course as a development opportunity and have really enjoyed it.

The information was well laid out and in an order that I could see linked the whole course together.

I was able to see why you would do things in the way you should and interestingly it made me realise why some training I have undertaken has been better than others and that's the way the trainer has undertaken their role.

I hope to be able to put this into practice soon.

I would definitely agree with the quote you shared from Marcel Proust who says
" The real voyage of discovery consists not in seeking new lands, but in seeing with new eyes"

24 September 2019 02:10:49 AM

This was a great course and very valuable for those who are unable to travel to attend a course in person.

19 September 2019 12:07:21 AM

Great course! I had several "ah ha" moments!

27 August 2019 06:10:47 PM

I thoroughly enjoyed doing this course and discovered some very interesting pointers on handling sensitive issues and also disruptive trainees.

I am sure this course will be a great help to me in the future.

16 August 2019 03:49:02 AM

great course

8 July 2019 05:00:19 PM

Really enjoyed this course, It was thorough and very informative.

21 June 2019 10:25:47 AM

this was a very simple to understand training.

20 June 2019 11:32:51 PM

Great class

20 June 2019 11:31:33 PM

This course was very helpful and will benefit me huge.

20 June 2019 11:02:51 PM

GREAT COURSE

12 June 2019 01:40:50 PM

loved this course very informative, thank you.

Load more reviews Loading...

We provide a 7 Day Money Back Refund on all Courses

Now Only AU$199 Save AU$70 (26%)
OFF RRP AU$269
Delivery Method

Online - Certificate

Get Info Pack

Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value $600)

 

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Internationally recognized by the IAOTS.
  • Thousands of positive reviews.
  • Limited Time Offer - Ends Soon.
 

Share this course

Course Summary

Course ID No.: 020TTTOSC
Delivery Mode: Online
Course Access: Lifetime
Time required: Self paced
Course Duration: 6 Hours
Qualification: Certificate

Learn More With Course Bundles

Popular Courses and Bundles

Get a FREE Career Planner