Learn How To Grow And Develop Personally And Professionally

1. Conflict Resolution

2. Emotional Intelligence

3. Interpersonal Skills

4. Leadership and Influence

5. Organizational Skills

6. Assertiveness and Self-Confidence

7. Increasing Your Happiness

8. Improving Self-Awareness

9. Improving Mindfulness

10. Communication Strategies

1.Conflict Resolution: Learn How To Resolve Conflicts of Any Size

There are many ways to resolve conflicts - surrendering, running away, overpowering your opponent with violence, filing a lawsuit, etc.

Conflict resolution grew out of the belief that there are better options than using violence or going to court. Today, conflict resolution is used in a wide range of industries covering an array of different situations. This course will demonstrate the six-step process to resolve conflicts of any size.

You will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.

Course Topics:

• Building Positive Energy
• Fishbone Diagram
• Agreement Frame

By the end of this Conflict Resolution Online Short Course, you will be able to:

• Understand what conflict and effective conflict resolution mean.
• Understand all six phases of the conflict resolution process.
• Understand the five main styles of conflict resolution.
• Be able to adapt the process for all types of conflicts.
• Be able to break out parts of the process and use those tools to prevent conflict.
• Be able to use basic communication tools, such as the agreement frame and open questions.
• Be able to use basic anger and stress management techniques

2.Emotional Intelligence: Control Your Actions and Emotions in A Positive Way

Emotional intelligence describes the ability to understand one's own feelings. It also provides great insight on how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.

With our Emotional Intelligence course you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions you will experience a positive impact on your professional and personal lives.

By the end of this Emotional Intelligence Online Short Course, you will be able to:

• Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
• Understand, use and manage your emotions
• Verbally communicate with others
• Successfully communicate with others in a non-verbal manner
• Identify the benefits of emotional intelligence
• Relate emotional intelligence to the workplace
• Balance optimisim and pessimism
• Effectively impact others

3.Interpersonal Skills: Learn Powerful Communication Skills!

We've all met that dynamic, charismatic person that just have a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

The Interpersonal Skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. You will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

By the end of this Interpersonal Skills Online Short Course, you will be able to:

• Understand the difference between hearing and listening
• Know some ways to improve the verbal skills of asking questions and communicating with power
• Understand what non-verbal communication is and how it can enhance interpersonal relationships
• Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation
• Identifying ways of creating a powerful introduction, remembering names, and managing situations when you've forgotten someone's name
• Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people
• Understand how the use of facts and emotions can help bring people to your side
• Identify ways of sharing one's opinions constructively
• Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
• Learn tips in making an impact through powerful first impressions, situation assessment and being zealous without being offensive

4.Leadership and Influence: Become a Great & Influential Leader

They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring.

Once you learn the techniques of true Leadership and Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.

By the end of this Leadership and Influence Online short Course, you will be able to:

• Understand what leadership means.
• Explain the Great Man Theory.
• Explain the Trait Theory.
• Understand Transformational Leadership.
• Understand how to adapt your leadership styles for the people you lead.
• Understand leading by Directing
• Understand leading by Coaching
• Understand leading by Participating
• Understand leading by Delegating
• Kouzes and Posner
• Conduct a personal inventory
• Create an action plan
• Establish personal goals

5.Organizational Skills: Achieve Your Goals By Being Organized and Productive

Good organizational skills can prove beneficial in many areas of life, including personal and business areas.

Organization skills can increase a person’s general productivity, project management, and can even affect his or her memory and retention skills. These skills are not acquired overnight – it will take a lot of hard work and practice. But with a little guidance and the right tools, anyone can learn how to stop hunting for missing things and become better organized with our Organizational Skills Online Short Course.

By the end of this Organizational Skills Online Short Course, you will be able to:

• Examine current habits and routines that are not organized
• Learn to prioritize your time schedule and daily tasks
• Determine ways of storing information and supplies
• Learn to organize personal and work space
• Learn to resist procrastination
• Make plans to stay organized in the future

6.Assertiveness and Self-Confidence: How To Be A High Achiever and Succeed in Life!

Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits in your professional and personal lives.

The Assertiveness and Self-Confidence course will give you an understanding of what assertiveness and self-confidence mean and how to develop those feelings in your day-to-day lives. These skills will encompass many aspects of your life and have a positive effect.

By the end of the Assertiveness and Self-Confidence Online Short Course, you will be able to:

• Define assertiveness and self-confidence, and list the 4 styles of communication
• Describe the types of negative thinking, and how one can overcome negative thoughts
• Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
• Define the importance of goal setting, and practice setting SMART goals for assertive behavior
• Utilise methodologies for understanding your worth - and the use of positive talk
• List reasons why a pleasing appearance and body language are critical for creating a strong first impression
• Practice sending positive communications phrased as "I-Messages"
• Use the STAR model to make your case during a presentation challenge
• Display rapport-building skills through assertive methods of expressing disagreement and consensus - building techniques
• Practice strategies for gaining positive outcomes in difficult interpersonal situations. 

7.Increasing Your Happiness: Increase Your Happiness to Improve Productivity in the Workplace

Increasing ones happiness can be done through the power of positive thinking. That is one skill that this course will touch on to teach you how to be happier. Happiness will spread throughout your organization, and have a positive effect on everyone.

With our Increasing Your Happiness course, you will engage in unique and helpful ways to increase their happiness. This will have a robust effect on your professional and personal lives. It will improve your communication skills, increase productivity, and lesson absenteeism.

By the end of this Increasing Your Happiness Online Short Course, you will be able to:

• Discuss how planning ahead cultivates workplace happiness
• Create a nightly routine and daily plan
• Relate more effectively to others in the workplace
• Understand how the workspace environment impacts happiness
• Think more positively
• Take actions that will create greater workplace happiness

8.Improving Self-Awareness: Improve Self-awareness to Gain a Better Understanding of Oneself

Self awareness is an important part of everyday life. It transfers over to your personal, social, physical and work life. It can help one gain a better understanding of themselves, and how to live a better, more fulfilling life. When working to deepen one’s own self awareness, it is important to fully engage yourself. One should take the time and proper steps, to fully become self aware.

With the Increasing  Self Awareness  course, you will learn how beneficial becoming more self aware can be. A highly self aware person will become more equipped to deal with daily life and its challenges. Through this course, you will gain a new perspective on yourself and your emotions, and become a valuable member to society.

Making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.

By the end of this Increasing Self-awareness Online Short Course, you will be able to:

• Define the self and different aspects of the self
• Learn from introspection
• Understand the nature and value of emotions
• Appreciate themselves
• Appreciate others
• Improve effectiveness

9.Improving Mindfulness: Improve Your Mindfulness to Enhance Your Personal and Professional Success

Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking, Staying in tune both mentally and emotionally improves perspective to enhance personal and professional success.

With our Improving Mindfulness course, you will begin to identify their own patterns of thinking. As you learn to practice mindfulness, you will cultivate positive emotions that will have a dramatic effect on the work environment.

By the end of this Improving Mindfulness Online Short Course, you will be able to:

• Define mindfulness
• Develop techniques to make oneself more attuned to the present moment
• Understand the value and utility of one’s emotions
• Learn how to identify and counter distorted thinking
• Learn how to cultivate genuine positive emotions
• Become more fully present in social interactions

10.Communication Strategies: Build Better, Stronger, and More Fulfilling Relationships 

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something.

This course will help you understand the different methods of communication and how to make the most of each of them.

Course Topics:

• Paraverbal Communication
• Body Language
• The four stages in the Appreciative Inquiry model are known as the 4-D cycle
• Speaking Like a Star
• Positive Signals

By the end of this Communication Strategies Online Course, you will be able to:

• Understand what communication is
• Understand the different ways communication takes place
• Overcome communication blockages
• Make the most of non-verbal and paraverbal communication
• Understand and utilize the STAR method
• Listen actively and effectively
• Ask good questions
• Use appreciative inquiry as a communication tool
• Establish common ground with others

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

1. All courses are easy to follow and understand
2. Only 6 to 8 hours of study is required per course
3. Unlimited lifetime access to course materials
4. Study as many courses as you want
5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
6. You can study from home or at work, at your own pace, in your own time
7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.