Supply Chain Management Online Certificate Course

Manage Product Distribution & Achieve Customer Satisfaction

Supply Chain Management Online Certificate Course

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Study Supply Chain Management Online Course and learn the importance of supply management in the success of business

The Supply Chain Management Online Course will help you improve the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today's global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.

With Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.

This Supply Chain Management Courses has been carefully designed to help you better understand the systems and concepts of supply chain management.

Learn the best practices for product distribution management and customer satisfaction with our business and entrepreneurship courses. 

What will you learn with our Supply Chain Management Online Course

  • Identify how supply chain management relates to customer satisfaction, improving performance, lowering costs and product development
  • Define the terms procurement, upstream and downstream, raw material, forecasting, carrying cost, inventory, order generation, order taking, order fulfillment and returns management
  • Understand the levels of supply chain management and their effects strategic, tactical and operational
  • Comprehend the flows of supply chain management and data warehouses, product flow, information flow and finances flow
  • Take a look at inventory management
  • Study supply chain groups
  • Review tracking and monitoring methods
  • Examine supply chain event management

Supply Chain Management Online Course – Requirements

The Supply Chain Management Online Course is delivered 100 percent online 24/7 and only takes 6 to 8 hours of study to complete. 

To successfully complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension
  2. Approximately 6 to 8 hours of study is needed to complete the course
  3. Registered students gain unrestricted lifetime access to the Supply Chain Management Online course
  4. All course material is available online 24/7 and can be accessed using any device
  5. Study online from anywhere in your own time at your own pace
  6. All students who complete the course will be awarded with a certificate of completion

Supply Chain Management Online Certificate Course - Outline

Module One - Getting Started

Module Two - Why Supply Chain Management?

In this module, we will discuss some of the basic concepts of supply management. You will learn the role of supply management in providing goods and services to customers how supply management is critical to the overall success of a business.

Customer Satisfaction

Customer satisfaction is the direct result of a highly effective supply chain management system. It includes the delivery of goods and services that a customer perceives as being valuable.

Improving Performance

Performance management is a system of activities used in measuring and ensuring goals. Performance improvement is the concept of measuring processes or procedures that were used to improve existing processes and procedures.

Lowering Costs

One of the strategies in creating an efficient supply chain management system is to develop a low-cost strategy. A supply chain manager must learn how to lower costs without affecting output effectively.

Product Development

Every step in the supply chain management process must ensure that all customer requirements are met. Product development involves bringing in a new product to the market.

Module Three – Key Terms (Part 1)

Purchasing, procurement, materials management, logistics, and supply chain management are terms that often interchanged. In this part of the Supply Chain Management Online Certificate course, we will discuss in detail some of the basic terms in supply chain management.

Procurement

Purchasing is the process of locating a supplier, buying, negotiating, and ensuring delivery. Procurement is a much broader term that indicates the storage, transport, receiving, inspecting incoming materials/ supplies, and salvaging items.

Upstream and Downstream

The upstream and downstream of goods and services are what links companies in a supply chain. Upstream refers to suppliers, while downstream are clients or customers.

Raw Materials

These are the basic goods and resources needed to manufacture a finished product. Commodities are also sometimes used in place of raw materials.

Forecasting

Forecasting is the use of historical data to predict future trends. Companies used forecasting to make the purchase and storage of raw materials more efficient.

Carrying Cost

Carrying costs refers to the total cost of holding or possessing an item inventory.

Investment Costs

The cost of carrying something in a supply chain firm can be calculated annually.

Module Four – Key Terms (Part 2)

In this module, we will take a closer look at the concept of inventory control and other key terms in supply chain management. We will also discuss the important aspects of meeting customer demands and how supply chain firms effectively handle returns.

Inventory

Supply chain inventories are commercial items being held for sale and items needed in the manufacture of other products. Inventory control involves the handling of these items and determining carry costs.

Order Generation

Order generation refers to the process of obtaining customer business for specific products or services. A supply firm can request these services through a variety of means. Once the action is taken to acquire the product or service, the order is generated.

Order Taking

Customer orders can be taken in several ways once the need has been established and pricing negotiated. Basic order taking information should include:

  • Date
  • Number (Identification)
  • Originator
  • Account(s) to be charged
  • Item description
  • Date service or item needed or will be shipped
  • Special shipping or delivery instructions
  • Signature or sales authorization

Order Fulfillment

It refers to the process from the point of sale to when the order is finally delivered to the customer.

Returns Management

A comprehensive supply order processing should include plans for managing returns of faulty products or failed services. You should create a clear cancellation and return policy even before accepting any orders.

Module Five – Three Levels of Supply Chain Management

In this module, we will discuss the three levels of supply chain management: Strategic, Tactical, and Operational level.

Strategic Level

The new concept of supply chain management today uses a more comprehensive approach. To be effective, you must be able to operate competitively in a global environment but must be aligned with the strategic needs of the business.

Tactical Level

This is very similar to the strategic level of supply chain management. It is more involved with determining which tools a firm will use.

Operational Level

Operations can vary from firm to firm. However, supply chain management on this level involves monitoring, controlling, and documenting operations progress.

Bullwhip Effect

The Bullwhip effect occurs when firms fail to project demand accurately. The result is an oversupply of inventory that has been created to meet "fictitious customer demand."

Module Six – Five Stages of Supply Chain Management

Supply chain management has five stages in which products cycle through the pipeline. To be an effective supply chain manager, you must understand these stages to create a plan and assist with determining the critical paths in the operation of a chain’s firm.

Plan

Plans refer to the strategy used in supply chain management. The planning process should start by collecting information from forecasts. A supply chain manager then uses this forecast to make monthly, quarterly, or industry-specific periods.

Source

Sourcing is another term for purchasing and refers to how the firm chooses a supplier. Strategic sourcing has five stages:

  • Discovery
  • Evaluation
  • Selection 
  • Development
  • Management

Make

Make is the manufacturing step. In this stage, the firm decides whether to make or buy. The choice depends on two factors: the total cost of ownership and the ability to produce them.

Deliver

This stage refers to the point where a supplier delivers the agreed-upon goods or services. It is also referred to as the logistic step because it involves deciding how to coordinate receipt items by the customer, how to warehouse products, how to select transporters for shipments, and invoicing customers for payment.

Return

Return is a complex part of the supply chain management because it involves the return of defective items or goods. Every company has their policies with regards to returns. To maintain rapport with your customers, you must be proactive and diligent when supporting customers who have problems with products.

Module Seven – The Flows of Supply Chain Management

Supply chain managers must have a clear understanding of the different stages or how products cycle through the pipeline. This is to enable them to effectively plan and assist with determining critical paths in the operation of the chain’s firm.

  • The product flow
  • The information flow
  • The finances flow
  • Data warehouses

Module Eight - Inventory Management

Inventory management is a critical step in supply chain management. It involves various metrics and metrics to help in the successful management of inventories in the supply chain.

Levels of Inventory

Supply chain managers must be able to determine appropriate levels of inventory to minimize costs. An oversupply or shortage of inventories translates to losses for the company.

Just-in-time Inventory

A just-in-time approach to inventory management means that items are only produced right before they are needed for the next step in the process.

Keeping Accurate Records

Maintaining accurate records is essential for maintaining inventories at appropriate levels and ensuring customer satisfaction. It is only through maintaining correct records that you can make intelligent, informed decisions.

Inventory Calculator

Inventory calculations enable managers to determine the right amount of inventory at specific times.

Module Nine – Supply Chain Groups

Supply chain groups are a collection of companies that maintain a professional relationship to move goods, products, and services from suppliers to customers. In this module, we will learn about the role of each group in the supply chain.

  • The suppliers
  • The producers
  • The customers
  • The customer's customers

Module Ten - Tracking and Monitoring

Tracking and monitoring inventory, production, and sales are essential tasks for any enterprise.  However, supply chains require a more complex approach. In this module, we will discuss the ways to track and monitor supply chain activities.

Dashboard

Dashboards enable supply chain managers to monitor and manage supply chain performance quickly.

RFID’s

One effective way of tracking goods through a supply chain is the use of radio frequency identification (RFID) technology. Shipments can be bar-coded and scanned as they proceed through the supply chain.

Alert Generation

Alert generation prevents surprises in supply chains. Coupled with a dashboard and other monitoring equipment, it can improve the overall efficiency of operations.

Stock Keeping Unit (SKU)

The stock keeping unit is another method to keep track of inventory. SJUs are numbers assigned to identify products.

Module Eleven – Supply Chain Event Management

Supply chains are complex networks, with each having special requirements for successful operations. As a supply chain manager, your role includes understanding and preventing the different problems that can occur.

  • Inventory alerts
  • Supplier alerts
  • Bottlenecking
  • Being Proactive

Module Twelve - Wrapping Up

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Administration Skills Courses

Looking to work in the Administration field? Why not check out Courses For Success huge range of administration skills courses!

Please Note: We have included reviews from our Personal Success Program as we provide this free program with every course.

Module One - Getting Started

Module Two - Why Supply Chain Management?

  • Customer satisfaction
  • Improving performance
  • Lowering costs
  • Product development

Module Three - Key Terms (Part 1)

  • Procurement
  • Upstream and downstream
  • Raw material
  • Forecasting
  • Carrying cost

Module Four - Key Terms (Part 2)

  • Inventory
  • Oder generation
  • Order taking
  • Order fulfillment
  • Returns management

Module Five - Three Levels of Supply Chain Management

  • Strategic level
  • Tactical level
  • Operational level
  • Bullwhip effect

Module Six - Five Stages of Supply Chain Management

  • Plan
  • Source
  • Make
  • Deliver
  • Return

Module Seven - The Flows of Supply Chain Management

  • The product flow
  • The information flow
  • The finances flow
  • Data warehouses

Module Eight - Inventory Management

  • Levels of inventory
  • Just-in-time inventory
  • Keeping accurate records
  • Inventory calculator

Module Nine - Supply Chain Groups

  • The suppliers
  • The producers
  • The customers
  • The customer's customers

Module Ten - Tracking and Monitoring

  • Dashboard
  • RFID's
  • Alert generation
  • Stock keeping unit (SKU)

Module Eleven - Supply Chain Event Management

  • Inventory alerts
  • Supplier alerts
  • Bottlenecking
  • Being proactive

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
51%
4 star
30%
3 star
13%
2 star
5%
1 star
2%
(4222)
Average rating 4 out of 5 stars

3 June 2020 01:02:32 PM

SHOULD BE AUDIO LEARNING

3 June 2020 12:11:29 PM

Great tips for organization

3 June 2020 09:18:11 AM

very interesting

2 June 2020 11:27:54 AM

This course has provided great tool and advise to improve my personal and business organizational skills.

2 June 2020 11:14:46 AM

This class provided great tools and learning ideas that will help with my business and everyday life organization.

1 June 2020 02:30:46 PM

good course

1 June 2020 01:43:57 PM

great in sights with different views

30 May 2020 02:45:53 PM

What a great way to start a new course

29 May 2020 07:56:23 PM

Brilliant course to encourage success in anything a person might do in their life.

29 May 2020 02:32:28 AM

These first 2 models really made me think out of the box. It is permitting my imagination to take over and control my minds thoughts. I feel more in control of holding positive thoughts and make my day more positive.

28 May 2020 08:15:19 AM

This course so far has been excellent

28 May 2020 07:15:18 AM

Loved this course.

28 May 2020 06:13:08 AM

Excellent

27 May 2020 05:19:36 PM

Great course.. It helped me a lot and learned good tips to achieve your goals

27 May 2020 07:02:59 AM

Great tips!

26 May 2020 12:52:38 PM

Experienced everything

26 May 2020 10:06:38 AM

Fine

26 May 2020 03:58:03 AM

Its very interest cours

25 May 2020 11:54:04 PM

great course made me thi nkk about what is holding me back from achieving my dreams that i deserve

25 May 2020 11:37:15 PM

very helpful great ideas

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1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

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26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

About this Course

Study Supply Chain Management Online Course and learn the importance of supply management in the success of business

The Supply Chain Management Online Course will help you improve the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today's global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.

With Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.

This Supply Chain Management Courses has been carefully designed to help you better understand the systems and concepts of supply chain management.

Learn the best practices for product distribution management and customer satisfaction with our business and entrepreneurship courses. 

What will you learn with our Supply Chain Management Online Course

  • Identify how supply chain management relates to customer satisfaction, improving performance, lowering costs and product development
  • Define the terms procurement, upstream and downstream, raw material, forecasting, carrying cost, inventory, order generation, order taking, order fulfillment and returns management
  • Understand the levels of supply chain management and their effects strategic, tactical and operational
  • Comprehend the flows of supply chain management and data warehouses, product flow, information flow and finances flow
  • Take a look at inventory management
  • Study supply chain groups
  • Review tracking and monitoring methods
  • Examine supply chain event management

Supply Chain Management Online Course – Requirements

The Supply Chain Management Online Course is delivered 100 percent online 24/7 and only takes 6 to 8 hours of study to complete. 

To successfully complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension
  2. Approximately 6 to 8 hours of study is needed to complete the course
  3. Registered students gain unrestricted lifetime access to the Supply Chain Management Online course
  4. All course material is available online 24/7 and can be accessed using any device
  5. Study online from anywhere in your own time at your own pace
  6. All students who complete the course will be awarded with a certificate of completion

Supply Chain Management Online Certificate Course - Outline

Module One - Getting Started

Module Two - Why Supply Chain Management?

In this module, we will discuss some of the basic concepts of supply management. You will learn the role of supply management in providing goods and services to customers how supply management is critical to the overall success of a business.

Customer Satisfaction

Customer satisfaction is the direct result of a highly effective supply chain management system. It includes the delivery of goods and services that a customer perceives as being valuable.

Improving Performance

Performance management is a system of activities used in measuring and ensuring goals. Performance improvement is the concept of measuring processes or procedures that were used to improve existing processes and procedures.

Lowering Costs

One of the strategies in creating an efficient supply chain management system is to develop a low-cost strategy. A supply chain manager must learn how to lower costs without affecting output effectively.

Product Development

Every step in the supply chain management process must ensure that all customer requirements are met. Product development involves bringing in a new product to the market.

Module Three – Key Terms (Part 1)

Purchasing, procurement, materials management, logistics, and supply chain management are terms that often interchanged. In this part of the Supply Chain Management Online Certificate course, we will discuss in detail some of the basic terms in supply chain management.

Procurement

Purchasing is the process of locating a supplier, buying, negotiating, and ensuring delivery. Procurement is a much broader term that indicates the storage, transport, receiving, inspecting incoming materials/ supplies, and salvaging items.

Upstream and Downstream

The upstream and downstream of goods and services are what links companies in a supply chain. Upstream refers to suppliers, while downstream are clients or customers.

Raw Materials

These are the basic goods and resources needed to manufacture a finished product. Commodities are also sometimes used in place of raw materials.

Forecasting

Forecasting is the use of historical data to predict future trends. Companies used forecasting to make the purchase and storage of raw materials more efficient.

Carrying Cost

Carrying costs refers to the total cost of holding or possessing an item inventory.

Investment Costs

The cost of carrying something in a supply chain firm can be calculated annually.

Module Four – Key Terms (Part 2)

In this module, we will take a closer look at the concept of inventory control and other key terms in supply chain management. We will also discuss the important aspects of meeting customer demands and how supply chain firms effectively handle returns.

Inventory

Supply chain inventories are commercial items being held for sale and items needed in the manufacture of other products. Inventory control involves the handling of these items and determining carry costs.

Order Generation

Order generation refers to the process of obtaining customer business for specific products or services. A supply firm can request these services through a variety of means. Once the action is taken to acquire the product or service, the order is generated.

Order Taking

Customer orders can be taken in several ways once the need has been established and pricing negotiated. Basic order taking information should include:

  • Date
  • Number (Identification)
  • Originator
  • Account(s) to be charged
  • Item description
  • Date service or item needed or will be shipped
  • Special shipping or delivery instructions
  • Signature or sales authorization

Order Fulfillment

It refers to the process from the point of sale to when the order is finally delivered to the customer.

Returns Management

A comprehensive supply order processing should include plans for managing returns of faulty products or failed services. You should create a clear cancellation and return policy even before accepting any orders.

Module Five – Three Levels of Supply Chain Management

In this module, we will discuss the three levels of supply chain management: Strategic, Tactical, and Operational level.

Strategic Level

The new concept of supply chain management today uses a more comprehensive approach. To be effective, you must be able to operate competitively in a global environment but must be aligned with the strategic needs of the business.

Tactical Level

This is very similar to the strategic level of supply chain management. It is more involved with determining which tools a firm will use.

Operational Level

Operations can vary from firm to firm. However, supply chain management on this level involves monitoring, controlling, and documenting operations progress.

Bullwhip Effect

The Bullwhip effect occurs when firms fail to project demand accurately. The result is an oversupply of inventory that has been created to meet "fictitious customer demand."

Module Six – Five Stages of Supply Chain Management

Supply chain management has five stages in which products cycle through the pipeline. To be an effective supply chain manager, you must understand these stages to create a plan and assist with determining the critical paths in the operation of a chain’s firm.

Plan

Plans refer to the strategy used in supply chain management. The planning process should start by collecting information from forecasts. A supply chain manager then uses this forecast to make monthly, quarterly, or industry-specific periods.

Source

Sourcing is another term for purchasing and refers to how the firm chooses a supplier. Strategic sourcing has five stages:

  • Discovery
  • Evaluation
  • Selection 
  • Development
  • Management

Make

Make is the manufacturing step. In this stage, the firm decides whether to make or buy. The choice depends on two factors: the total cost of ownership and the ability to produce them.

Deliver

This stage refers to the point where a supplier delivers the agreed-upon goods or services. It is also referred to as the logistic step because it involves deciding how to coordinate receipt items by the customer, how to warehouse products, how to select transporters for shipments, and invoicing customers for payment.

Return

Return is a complex part of the supply chain management because it involves the return of defective items or goods. Every company has their policies with regards to returns. To maintain rapport with your customers, you must be proactive and diligent when supporting customers who have problems with products.

Module Seven – The Flows of Supply Chain Management

Supply chain managers must have a clear understanding of the different stages or how products cycle through the pipeline. This is to enable them to effectively plan and assist with determining critical paths in the operation of the chain’s firm.

  • The product flow
  • The information flow
  • The finances flow
  • Data warehouses

Module Eight - Inventory Management

Inventory management is a critical step in supply chain management. It involves various metrics and metrics to help in the successful management of inventories in the supply chain.

Levels of Inventory

Supply chain managers must be able to determine appropriate levels of inventory to minimize costs. An oversupply or shortage of inventories translates to losses for the company.

Just-in-time Inventory

A just-in-time approach to inventory management means that items are only produced right before they are needed for the next step in the process.

Keeping Accurate Records

Maintaining accurate records is essential for maintaining inventories at appropriate levels and ensuring customer satisfaction. It is only through maintaining correct records that you can make intelligent, informed decisions.

Inventory Calculator

Inventory calculations enable managers to determine the right amount of inventory at specific times.

Module Nine – Supply Chain Groups

Supply chain groups are a collection of companies that maintain a professional relationship to move goods, products, and services from suppliers to customers. In this module, we will learn about the role of each group in the supply chain.

  • The suppliers
  • The producers
  • The customers
  • The customer's customers

Module Ten - Tracking and Monitoring

Tracking and monitoring inventory, production, and sales are essential tasks for any enterprise.  However, supply chains require a more complex approach. In this module, we will discuss the ways to track and monitor supply chain activities.

Dashboard

Dashboards enable supply chain managers to monitor and manage supply chain performance quickly.

RFID’s

One effective way of tracking goods through a supply chain is the use of radio frequency identification (RFID) technology. Shipments can be bar-coded and scanned as they proceed through the supply chain.

Alert Generation

Alert generation prevents surprises in supply chains. Coupled with a dashboard and other monitoring equipment, it can improve the overall efficiency of operations.

Stock Keeping Unit (SKU)

The stock keeping unit is another method to keep track of inventory. SJUs are numbers assigned to identify products.

Module Eleven – Supply Chain Event Management

Supply chains are complex networks, with each having special requirements for successful operations. As a supply chain manager, your role includes understanding and preventing the different problems that can occur.

  • Inventory alerts
  • Supplier alerts
  • Bottlenecking
  • Being Proactive

Module Twelve - Wrapping Up

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Administration Skills Courses

Looking to work in the Administration field? Why not check out Courses For Success huge range of administration skills courses!

Please Note: We have included reviews from our Personal Success Program as we provide this free program with every course.

Module One - Getting Started

Module Two - Why Supply Chain Management?

  • Customer satisfaction
  • Improving performance
  • Lowering costs
  • Product development

Module Three - Key Terms (Part 1)

  • Procurement
  • Upstream and downstream
  • Raw material
  • Forecasting
  • Carrying cost

Module Four - Key Terms (Part 2)

  • Inventory
  • Oder generation
  • Order taking
  • Order fulfillment
  • Returns management

Module Five - Three Levels of Supply Chain Management

  • Strategic level
  • Tactical level
  • Operational level
  • Bullwhip effect

Module Six - Five Stages of Supply Chain Management

  • Plan
  • Source
  • Make
  • Deliver
  • Return

Module Seven - The Flows of Supply Chain Management

  • The product flow
  • The information flow
  • The finances flow
  • Data warehouses

Module Eight - Inventory Management

  • Levels of inventory
  • Just-in-time inventory
  • Keeping accurate records
  • Inventory calculator

Module Nine - Supply Chain Groups

  • The suppliers
  • The producers
  • The customers
  • The customer's customers

Module Ten - Tracking and Monitoring

  • Dashboard
  • RFID's
  • Alert generation
  • Stock keeping unit (SKU)

Module Eleven - Supply Chain Event Management

  • Inventory alerts
  • Supplier alerts
  • Bottlenecking
  • Being proactive

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(4222)
Average rating 4 out of 5 stars
5 star
51%
4 star
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3 star
13%
2 star
5%
1 star
2%

3 June 2020 01:02:32 PM

SHOULD BE AUDIO LEARNING

3 June 2020 12:11:29 PM

Great tips for organization

3 June 2020 09:18:11 AM

very interesting

2 June 2020 11:27:54 AM

This course has provided great tool and advise to improve my personal and business organizational skills.

2 June 2020 11:14:46 AM

This class provided great tools and learning ideas that will help with my business and everyday life organization.

1 June 2020 02:30:46 PM

good course

1 June 2020 01:43:57 PM

great in sights with different views

30 May 2020 02:45:53 PM

What a great way to start a new course

29 May 2020 07:56:23 PM

Brilliant course to encourage success in anything a person might do in their life.

29 May 2020 02:32:28 AM

These first 2 models really made me think out of the box. It is permitting my imagination to take over and control my minds thoughts. I feel more in control of holding positive thoughts and make my day more positive.

28 May 2020 08:15:19 AM

This course so far has been excellent

28 May 2020 07:15:18 AM

Loved this course.

28 May 2020 06:13:08 AM

Excellent

27 May 2020 05:19:36 PM

Great course.. It helped me a lot and learned good tips to achieve your goals

27 May 2020 07:02:59 AM

Great tips!

26 May 2020 12:52:38 PM

Experienced everything

26 May 2020 10:06:38 AM

Fine

26 May 2020 03:58:03 AM

Its very interest cours

25 May 2020 11:54:04 PM

great course made me thi nkk about what is holding me back from achieving my dreams that i deserve

25 May 2020 11:37:15 PM

very helpful great ideas

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1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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Delivery Method

Online - Certificate

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Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value $600)

 

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Internationally recognized by the IAOTS.
  • Thousands of positive reviews.
  • Limited Time Offer - Ends Soon.
 

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Course Summary

Course ID: 029SCM
Delivery Mode: Online
Access: Unlimited lifetime
Time: Study at your own pace
Duration: 6-8 Hours
Qualification: Certificate

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