Produce Minutes Online Bundle, 5 Certificate Courses

Learn how to take minutes confidently and competently

Produce Minutes Online Bundle, 5 Certificate Courses

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Get Produce Minutes, EasyType Typing Tutor, Salesforce Training (Introduction and Intermediate Level), Medical Secretary and Legal Secretary in this Bundle

1. Produce Minutes: Learn how to take minutes confidently and competently

If you need to take minutes at work meetings but worry about inaccuracies or omissions, then this short, online course is the perfect solution for you. It’s designed to get you taking minutes confidently and competently, no matter the setting or business type you work in.

Why is Minute Taking Important?

Minutes aren’t just there to summarise what’s been said and by who in a meeting, important though this is. They also serve as an important historical and legal record of a meeting’s attendees and content. This is why it’s crucial that your business can rely on your minutes to be an accurate record of a meeting that took place on any given day. Not only that, the meeting’s attendees need to receive accurate minutes in order to be clear about the actions they need to take arising from the discussions in the meeting.

How Does the Course Work?

Because all learning takes place online, this course is ideal for busy professionals whether they are minute taking novices or just need to brush up on the minute taking skills they already possess. And not only is e-learning a time effective way to boost your career skills, it’s a cost effective solution too, when compared with more traditional types of learning.

KEY LEARNING POINTS

Use the course material to become a minute taking expert.

  • Learn about the primary objectives of minutes.
  • Explore the importance of accuracy when creating the legal and historical record that minutes represent.
  • Discover the different types of minutes you may wish to take in different situations.
  • Further your knowledge by studying the short guide, the Information Commissioner’s Office.
  • Access the Effective Meetings website to discover what you should do before, during and after a meeting to ensure optimum minute-taking.
  • Consolidate your new skillset by reading three in-depth articles on the different things to consider when taking minutes.
  • Give your learning a practical focus by watching the presentation on How to Take Minutes of Meetings.
  • Deepen your knowledge of good practice by watching a specially tailored video which demonstrates good practice in minute taking.
  • Expand your knowledge in the Extended Learning section by reading Tips for Excellent Minute Taking by specialist minute taking service, Ubiqus.
  • Learn even more by reading the eleventh version of Meeting Minutes According to Robert’s Rules – the original dates back to 1876.
  • Prove your minute taking skillset by completing the multiple choice assessment.

ADVANTAGES OF THIS COURSE

  • Enjoy the course for a full year on signing up.
  • Technical support is available, should you need it.
  • The real world approach of the presentation and video equip you with practical skills as well as theoretical know how.
  • The suggested extended learning is the ideal signpost towards enhancing your knowledge beyond the essentials.
  • The proven ability to efficiently take accurate minutes is an in demand skill that will get you noticed by potential employers.

 

2. EasyType Typing Tutor: Develop your skills on the keyboard

Develop your skills on the keyboard with this fun and simple way of learning to touch type in no time at all. In a world where being computer-literate is almost compulsory, any extra skills to help you shine above the career competition are a must, and excellent keyboard skills are extremely valuable in many lines of work.

A Course with a Wide Scope

Whatever industry you work in, in whatever role – from secretarial and admin to supervisory and managerial roles – keyboard skills are essential if you wish to get your job done quickly, accurately and professionally. With this course, not only will you see your typing speed noticeably increase, but your typing accuracy will improve, too.

Cover Three Different Aspects

Sign up to this course and you will be able to make real improvements in three areas – the QWERTY keyboard, the Numeric Keypad and Single Case letters. Master these three key skill areas and you will be able to demonstrate your keyboard abilities with pride. Work through the three units and you will substantially increase your productivity, with expected results of in excess of 5000 key depressions per hour (kdph), once the 30 hours of QWERTY training is complete. A sought after skill bound to impress any employer!

KEY LEARNING POINTS

This course would be perfect for novice typists and anyone wishing to brush up on their keyboard abilities, whether for the benefit of their current job role or for future career aspirations. Competent typists may also benefit from the course, due to the self-paced, specifically designed courses.

Regardless of what position in a business you hold, keyboard skills are essential, and this course will help you to improve your abilities dramatically.

  • Get to grips with the Numeric Keypad, and how to touch type using the keypad quickly and accurately. Three exercises are available in this unit.
  • Learn how to use upper and lower case on the QWERTY keyboard, including the use of the ‘Shift’ key, with the help of 29 different exercises.
  • Work your way through a variety of hands-on exercises which can help you apply your new-found knowledge to master the keyboard and keypad with ease and precision.
  • Master single case letters, which help you to demonstrate a high standard of touch typing without worrying about the ‘Shift’ key. This unit consists of 26 exercises.

ADVANTAGES OF THIS COURSE

  • Study online at a pace that suits you with our online course delivery. Resources are available 24/7, 365 days a year.
  • Course is valid for a full 12 months, so there’s no need to rush. Take your time (and take breaks!), and improve your typing skills at your own convenience.
  • Technical support is available if you run into difficulty using the courseware at any point.
  • Scoring and tracking tools help you to monitor your progress and visually see your typing speed and accuracy improve.
  • Interactive typing tutors ensure you can enjoy self-paced training which is flexible and hands-on.
  • Plenty of exercises to help you build on your keyboard skills, including 26 exercises in single case training.
  • Gain the confidence and capability required to type with speed and accuracy. You won’t have to look at your keyboard to type, ever again!
  • Add a valuable core skill to your CV and demonstrate your new-found abilities to future employers, increasing your employability substantially.

 

3. Salesforce Training (Introduction and Intermediate Level): Learn this essential piece of kit for any business

Pitch yourself, and your business, with Salesforce – the most popular Customer Relationship Management (CRM) software in the world! Demonstrate skills that will help you to become an efficient user of the software every day, and show your organisation who’s boss!

A Market Leader

Established in 1999, Salesforce offers an integrated platform where businesses can consolidate all of their customer information in order to market, analyse, interact and sell their product effectively. With proper training and development, you will be able to understand all of the necessary aspects of Salesforce and how it works in relation to cloud computing. Perfect for every Salesforce user, from beginner level operation to more advanced techniques, this fantastic in-depth course will ensure you will be able to train and develop your skills in every aspect of this leading piece of software.

A Variety of Modules

Gain a thorough and comprehensive understanding of Salesforce, by working your way through topics ranging from contact management and sales collaboration right through to marketing automation and data reporting. With this online course, you can study at times that are convenient to you, and upon completion, you will be able to demonstrate your abilities with Salesforce and enhance your marketability, as well as the marketability of the business you work for.

KEY LEARNING POINTS

This course would be ideal for any user, or prospective user, of Salesforce. This CRM is perfect for small businesses and larger enterprises alike, and this online course will ensure a comprehensive understanding of its elements in no time at all.

  • Enjoy a course and instructor introduction, and get to grips with sales automation. Understand why so many businesses choose Salesforce, and how it has become the most popular CRM in the world.
  • Learn how to create accounts, contacts, leads and opportunities and work through the sales process
  • Understand some of the core problems faced, and the solutions that are available to resolve them.
  • Explore the Salesforce Admin aspect of the software, including RDBMS, the Cloud and Virtual Machines.Understand more about how to build in the cloud, how to set up Salesforce and how to develop it.
  • Get to grips with how you can migrate to Salesforce, including the tasks that need to be completed before migration, and work your way through some of the common questions and answers that make up the in-depth FAQ section.

ADVANTAGES OF THIS COURSE

  • Online course delivery ensures simple and effective learning journey, which can be completed at a time that is convenient to you.
  • There are no deadlines – simply study when you can, at a pace that suits you perfectly. Flexible learning means you don’t have to worry about unnecessary pressure and time constraints.
  • Benefit from expert instructor-led training. All instructors have a minimum of 15-years’ experience in the field and are experts in the Salesforce software.
  • Videos and tutorials can be paused, repeated and rewound to ensure students can learn and remember the information effectively.
  • Visual demonstrations and multimedia presentations mean that students can learn through the use of real world scenarios.
  • Exam simulators and end of module quizzes improve knowledge retention and ensure all students can monitor their progress effectively. Build your confidence, at every step.
  • Forums allow students to interact and collaborate with other students – you don’t have to study alone, even if you are studying at home!
  • Make use of flash cards and educational games, which can help you to learn through the use of different tools.
  • Become a strong and confident user of Salesforce, and a valuable member of your workforce. Or boost your own business!
  • Add a new skill to your CV and boost career options with ease.

 

4. Medical Secretary: Become a successful medical secretary

Medical secretaries are the backbone of every GP practice, providing the first point of contact with the public and taking responsibility for the all-important job of taking appointments and providing crucial administrative support to the medical staff. Whether you’re already working in a doctor’s surgery or are looking for a change of career, this Medical Secretary Diploma will provide you with expertise and confidence in this important job where a caring, friendly attitude is every bit as important as efficiency and great organisational skills.

Sixteen Easy-to-Complete Modules

You can study at your own pace, completing the modules and passing the test in days. Alternatively, you can take more time over the diploma as you fit it around work and family commitments. The choice is yours – as long as you have access to the internet, the beauty of this easy-to-complete diploma is you can work whenever and wherever suits you, with the added benefit of online support and the facility to revisit the modules whenever you like to brush up on your knowledge and skills.

Prove Your Professionalism

Medical secretary jobs are sought after, so get ahead of the game by making sure you’re the candidate with the most up-to-date knowledge and an attitude that stands out from the crowd. When you complete the multiple choice quiz at the end of the course, you can immediately download and print your certificate to impress your potential employers.

This course has been fully accessed and approved by IVCAS (Independent Vocational Course Appraisal Service)*. For more Information Click here

KEY LEARNING POINTS

Show you’re serious about providing a reliable and impressively professional service for your GP by studying this comprehensive course.

  • Gain insight into the many day-to-day duties of a medical secretary.
  • Learn how to keep on top of your appointment-booking system.
  • Study different filing systems and gain the skills and confidence necessary to set up the one that works best for you.
  • Understand the crucial issue of patient confidentiality and learn how patient confidentiality differs from patient privacy.
  • Learn about the important job of keeping accurate and up-to-date medical records for patients.
  • Break through medical jargon and terminology so you can provide efficient support to GPs.
  • Get to grips with the technology used to generate electronic prescriptions, patient registrations and more.
  • Become well-informed about important health and safety issues in the workplace.
  • Gain confidence in supply and inventory management.
  • Learn about the communication and people skills you will need to be a successful medical secretary.

ADVANTAGES OF THIS COURSE

  • Complete the modules at your own pace, whenever and wherever suits you.
  • Use your tablet, phone or computer to study. All you need is internet access and you’re good to go.
  • Enjoy online support as you work towards your diploma.
  • Study is easy and achievable with 16 easy-to-manage modules, packed with information to boost your professionalism and skills.
  • Refresh your knowledge in the future by revisiting the modules any time you like.
  • Prove your new-found skills by completing the test at the end of the course and downloading the verifiable, industry-recognised certificate.
  • Set yourself apart from the competition by proving you’re serious about your career as a medical secretary by completing this comprehensive diploma.

What are you waiting for? Give your career a health boost by enrolling today and taking your first step towards being a valued and trusted part of your local medical team

 

5. Legal Secretary: Be prepared for the National Association of Legal Professionals (NALS) Accredited Legal Professional (ALP) examination

Attorneys rely on sharp, motivated legal secretaries to help them start a practice or keep a thriving practice competitive. In this program, you’ll learn all the skills you need to enter the fast-paced world of the legal secretary. The demand for this profession is growing faster than average, and attorneys are consistently on the lookout for qualified, professional legal secretaries to augment their practices.

In these lessons, you’ll master everything from the basics of legal terminology and procedure to practice management tasks, accounting, and QuickBooks skills. Along the way, you’ll find out just what it’s like to work in this fascinating and growing field.

By the time you’ve completed this program, you’ll possess the knowledge necessary to successfully pass the National Association of Legal Professionals (NALS) Accredited Legal Professional (ALP) exam.

Upon registering, you're given six months to complete this program. 

This program will prepare you for a career as a legal secretary in a law office, law firm, non-profit agency, or governmental agency. Upon completion, you'll know how to:

  • Manage the front end of a legal office.
  • Attend to accounting and QuickBooks details for attorneys.
  • Use legal terminology effectively.
  • Complete basic legal writing tasks.
  • Manage projects in legal offices.
  • Communicate persuasively and effectively.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. 12 Month access to course materials
  3. Study as many courses as you want
  4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  5. You can study from home or at work, at your own pace, in your own time

Course Delivery

Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation

All students who complete the course receive a downloadable certificate of completion per course.

The Produce Minutes 5 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Produce Minutes

Course 2 - EasyType Typing Tutor

Course 3 - Salesforce Training (Introduction and Intermediate Level)

Intro To SalesForce Automation

  • Course And Instructor Introduction
  • What Is Salesforce Automation?
  • Salesforce Automation System Overview
  • Why Salesforce?

Working With The SalesForce System

  • Creating Accounts And Contacts
  • Creating Leads And Opportunities
  • Sales Process - Part 1
  • Sales Process - Part 2
  • Sales Process - Part 3
  • Sales Process - Part 4
  • Leads Through Social Channels

SalesForce Solution

  • Core Problems
  • Managing Accounts
  • Badges And Campaigns
  • Custom Apps

Salesforce Admin

  • Introduction To RDBMS
  • Introduction To The Cloud
  • Introduction To Virtual Machines - Part 1
  • Introduction To Virtual Machines - Part 2
  • Salesforce Development
  • Introduction To Building In The Cloud
  • Salesforce Set Up

Migrating To SalesForce

  • Tasks To Complete Before Migration - Part 1
  • Tasks To Complete Before Migration - Part 2
  • Frequently Asked Questions - Part 1
  • Frequently Asked Questions - Part 2
  • Frequently Asked Questions - Part 3
  • Frequently Asked Questions - Part 4
  • Frequently Asked Questions - Part 5
  • Frequently Asked Questions - Part 6
  • Frequently Asked Questions - Part 7
  • Frequently Asked Questions - Part 8
  • Frequently Asked Questions - Part 9

Course Conclusion

  • The Salesforce Solution
  • Conclusion

Course 4 - Medical Secretary

Introduction, Job Role and Responsibilities

  • Who is a medical secretary?
  • Job role and duties
  • Overview of attributes and skills
  • Job profile

How to manage Appointment Scheduling

  • Why appointment scheduling is crucial to medical offices
  • Guidelines for successful appointment scheduling
  • Tips and strategies to make appointments for new patents and established patients
  • Types of appointment reminders

Filing Systems in Medical Offices

  • Importance of filing in medical offices
  • Effects of using an unreliable or inefficient filing system
  • Guidelines to set up a medical filing system
  • Alphabetic, numeric and geographical filing systems

Patient Confidentiality in the Healthcare Industry

  • Importance of patient confidentiality
  • The concept of patient confidentiality and what it entails
  • Difference between patient privacy and confidentiality
  • Factors that increase breach of confidentiality in a medical office

Definition, Purpose and Benefits of Medical Records

  • Importance of medical records
  • Form and content
  • Guidelines to create medical records
  • Difference between medical records and health records

Understanding Medical Terminology and Jargon

  • What is medical terminology?
  • Importance of medical terminology for non-clinical staff
  • Pathology and X-rays
  • Important medical terms that you should be familiar with

Information Technology and Computer Usage in Healthcare Administration

  • Understanding the basic operation of a computer
  • Electronic prescriptions
  • Patient Registration
  • Patient Administration system

Information Technology and Computers

  • Importance of information technology and software in the healthcare industry
  • Basic components of a computer workstation
  • Computer applications for non-clinical staff
  • Word processing, spreadsheets, internet and intranet

Medical Records Management

  • Medical records in clinics and hospitals
  • Types of physical filing systems for medical files
  • Guidelines for good record keeping
  • Tips to maintain paper medical records

Health and Safety in a Healthcare Setting

  • Importance of health and safety in the healthcare sector
  • Types of risks and hazards
  • Guidelines and tips to reduce hazards
  • Clinical waste disposal

Supplies and Inventory Management and Administration

  • Definition of inventory
  • Manual inventory systems for smaller medical offices
  • Tips for medical inventory management
  • Different types of medical inventory

Communication Skills in a Medical Office

  • Greeting new and established patients
  • Etiquette in the reception area; patient information booklets
  • Managing incoming and outgoing telephone calls
  • Managing incoming and outgoing correspondence

Communication Skills in a Medical Office Part II

  • Nonverbal communication and body language (kinesics)
  • Facial expressions, gestures, posture and eye contact
  • Professional dress code in medical offices
  • Cross-cultural capabilities and communication skills

Law, Medical Services and Ethics

  • History of medical ethics
  • Importance and relevance of medical ethics
  • Principles and aspects of medical ethics
  • Regulatory bodies that govern medical ethics

Medical (Clinical) Coding, Billing and Important Aspects of Medical Administration

  • Medical coding and billing process
  • Patient check-in
  • Medical coding procedures
  • Patient checkout

Career Information and Prospects

  • Review of duties and skills required
  • Education, training and development
  • Job prospects and hours of work
  • Medical secretary interview questions

Course 5 - Legal Secretary

1. Introduction to Legal Secretary Program
2. Law Office Management
3. Legal Terminology
4. Introduction to the Legal System
5. Legal Writing

Midterm Exam

6. Persuasive Communication
7. Introduction to Accounting
8. Introduction to Excel
9. Introduction to Quickbooks
10. Project Management

Final Exam

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Get Produce Minutes, EasyType Typing Tutor, Salesforce Training (Introduction and Intermediate Level), Medical Secretary and Legal Secretary in this Bundle

1. Produce Minutes: Learn how to take minutes confidently and competently

If you need to take minutes at work meetings but worry about inaccuracies or omissions, then this short, online course is the perfect solution for you. It’s designed to get you taking minutes confidently and competently, no matter the setting or business type you work in.

Why is Minute Taking Important?

Minutes aren’t just there to summarise what’s been said and by who in a meeting, important though this is. They also serve as an important historical and legal record of a meeting’s attendees and content. This is why it’s crucial that your business can rely on your minutes to be an accurate record of a meeting that took place on any given day. Not only that, the meeting’s attendees need to receive accurate minutes in order to be clear about the actions they need to take arising from the discussions in the meeting.

How Does the Course Work?

Because all learning takes place online, this course is ideal for busy professionals whether they are minute taking novices or just need to brush up on the minute taking skills they already possess. And not only is e-learning a time effective way to boost your career skills, it’s a cost effective solution too, when compared with more traditional types of learning.

KEY LEARNING POINTS

Use the course material to become a minute taking expert.

  • Learn about the primary objectives of minutes.
  • Explore the importance of accuracy when creating the legal and historical record that minutes represent.
  • Discover the different types of minutes you may wish to take in different situations.
  • Further your knowledge by studying the short guide, the Information Commissioner’s Office.
  • Access the Effective Meetings website to discover what you should do before, during and after a meeting to ensure optimum minute-taking.
  • Consolidate your new skillset by reading three in-depth articles on the different things to consider when taking minutes.
  • Give your learning a practical focus by watching the presentation on How to Take Minutes of Meetings.
  • Deepen your knowledge of good practice by watching a specially tailored video which demonstrates good practice in minute taking.
  • Expand your knowledge in the Extended Learning section by reading Tips for Excellent Minute Taking by specialist minute taking service, Ubiqus.
  • Learn even more by reading the eleventh version of Meeting Minutes According to Robert’s Rules – the original dates back to 1876.
  • Prove your minute taking skillset by completing the multiple choice assessment.

ADVANTAGES OF THIS COURSE

  • Enjoy the course for a full year on signing up.
  • Technical support is available, should you need it.
  • The real world approach of the presentation and video equip you with practical skills as well as theoretical know how.
  • The suggested extended learning is the ideal signpost towards enhancing your knowledge beyond the essentials.
  • The proven ability to efficiently take accurate minutes is an in demand skill that will get you noticed by potential employers.

 

2. EasyType Typing Tutor: Develop your skills on the keyboard

Develop your skills on the keyboard with this fun and simple way of learning to touch type in no time at all. In a world where being computer-literate is almost compulsory, any extra skills to help you shine above the career competition are a must, and excellent keyboard skills are extremely valuable in many lines of work.

A Course with a Wide Scope

Whatever industry you work in, in whatever role – from secretarial and admin to supervisory and managerial roles – keyboard skills are essential if you wish to get your job done quickly, accurately and professionally. With this course, not only will you see your typing speed noticeably increase, but your typing accuracy will improve, too.

Cover Three Different Aspects

Sign up to this course and you will be able to make real improvements in three areas – the QWERTY keyboard, the Numeric Keypad and Single Case letters. Master these three key skill areas and you will be able to demonstrate your keyboard abilities with pride. Work through the three units and you will substantially increase your productivity, with expected results of in excess of 5000 key depressions per hour (kdph), once the 30 hours of QWERTY training is complete. A sought after skill bound to impress any employer!

KEY LEARNING POINTS

This course would be perfect for novice typists and anyone wishing to brush up on their keyboard abilities, whether for the benefit of their current job role or for future career aspirations. Competent typists may also benefit from the course, due to the self-paced, specifically designed courses.

Regardless of what position in a business you hold, keyboard skills are essential, and this course will help you to improve your abilities dramatically.

  • Get to grips with the Numeric Keypad, and how to touch type using the keypad quickly and accurately. Three exercises are available in this unit.
  • Learn how to use upper and lower case on the QWERTY keyboard, including the use of the ‘Shift’ key, with the help of 29 different exercises.
  • Work your way through a variety of hands-on exercises which can help you apply your new-found knowledge to master the keyboard and keypad with ease and precision.
  • Master single case letters, which help you to demonstrate a high standard of touch typing without worrying about the ‘Shift’ key. This unit consists of 26 exercises.

ADVANTAGES OF THIS COURSE

  • Study online at a pace that suits you with our online course delivery. Resources are available 24/7, 365 days a year.
  • Course is valid for a full 12 months, so there’s no need to rush. Take your time (and take breaks!), and improve your typing skills at your own convenience.
  • Technical support is available if you run into difficulty using the courseware at any point.
  • Scoring and tracking tools help you to monitor your progress and visually see your typing speed and accuracy improve.
  • Interactive typing tutors ensure you can enjoy self-paced training which is flexible and hands-on.
  • Plenty of exercises to help you build on your keyboard skills, including 26 exercises in single case training.
  • Gain the confidence and capability required to type with speed and accuracy. You won’t have to look at your keyboard to type, ever again!
  • Add a valuable core skill to your CV and demonstrate your new-found abilities to future employers, increasing your employability substantially.

 

3. Salesforce Training (Introduction and Intermediate Level): Learn this essential piece of kit for any business

Pitch yourself, and your business, with Salesforce – the most popular Customer Relationship Management (CRM) software in the world! Demonstrate skills that will help you to become an efficient user of the software every day, and show your organisation who’s boss!

A Market Leader

Established in 1999, Salesforce offers an integrated platform where businesses can consolidate all of their customer information in order to market, analyse, interact and sell their product effectively. With proper training and development, you will be able to understand all of the necessary aspects of Salesforce and how it works in relation to cloud computing. Perfect for every Salesforce user, from beginner level operation to more advanced techniques, this fantastic in-depth course will ensure you will be able to train and develop your skills in every aspect of this leading piece of software.

A Variety of Modules

Gain a thorough and comprehensive understanding of Salesforce, by working your way through topics ranging from contact management and sales collaboration right through to marketing automation and data reporting. With this online course, you can study at times that are convenient to you, and upon completion, you will be able to demonstrate your abilities with Salesforce and enhance your marketability, as well as the marketability of the business you work for.

KEY LEARNING POINTS

This course would be ideal for any user, or prospective user, of Salesforce. This CRM is perfect for small businesses and larger enterprises alike, and this online course will ensure a comprehensive understanding of its elements in no time at all.

  • Enjoy a course and instructor introduction, and get to grips with sales automation. Understand why so many businesses choose Salesforce, and how it has become the most popular CRM in the world.
  • Learn how to create accounts, contacts, leads and opportunities and work through the sales process
  • Understand some of the core problems faced, and the solutions that are available to resolve them.
  • Explore the Salesforce Admin aspect of the software, including RDBMS, the Cloud and Virtual Machines.Understand more about how to build in the cloud, how to set up Salesforce and how to develop it.
  • Get to grips with how you can migrate to Salesforce, including the tasks that need to be completed before migration, and work your way through some of the common questions and answers that make up the in-depth FAQ section.

ADVANTAGES OF THIS COURSE

  • Online course delivery ensures simple and effective learning journey, which can be completed at a time that is convenient to you.
  • There are no deadlines – simply study when you can, at a pace that suits you perfectly. Flexible learning means you don’t have to worry about unnecessary pressure and time constraints.
  • Benefit from expert instructor-led training. All instructors have a minimum of 15-years’ experience in the field and are experts in the Salesforce software.
  • Videos and tutorials can be paused, repeated and rewound to ensure students can learn and remember the information effectively.
  • Visual demonstrations and multimedia presentations mean that students can learn through the use of real world scenarios.
  • Exam simulators and end of module quizzes improve knowledge retention and ensure all students can monitor their progress effectively. Build your confidence, at every step.
  • Forums allow students to interact and collaborate with other students – you don’t have to study alone, even if you are studying at home!
  • Make use of flash cards and educational games, which can help you to learn through the use of different tools.
  • Become a strong and confident user of Salesforce, and a valuable member of your workforce. Or boost your own business!
  • Add a new skill to your CV and boost career options with ease.

 

4. Medical Secretary: Become a successful medical secretary

Medical secretaries are the backbone of every GP practice, providing the first point of contact with the public and taking responsibility for the all-important job of taking appointments and providing crucial administrative support to the medical staff. Whether you’re already working in a doctor’s surgery or are looking for a change of career, this Medical Secretary Diploma will provide you with expertise and confidence in this important job where a caring, friendly attitude is every bit as important as efficiency and great organisational skills.

Sixteen Easy-to-Complete Modules

You can study at your own pace, completing the modules and passing the test in days. Alternatively, you can take more time over the diploma as you fit it around work and family commitments. The choice is yours – as long as you have access to the internet, the beauty of this easy-to-complete diploma is you can work whenever and wherever suits you, with the added benefit of online support and the facility to revisit the modules whenever you like to brush up on your knowledge and skills.

Prove Your Professionalism

Medical secretary jobs are sought after, so get ahead of the game by making sure you’re the candidate with the most up-to-date knowledge and an attitude that stands out from the crowd. When you complete the multiple choice quiz at the end of the course, you can immediately download and print your certificate to impress your potential employers.

This course has been fully accessed and approved by IVCAS (Independent Vocational Course Appraisal Service)*. For more Information Click here

KEY LEARNING POINTS

Show you’re serious about providing a reliable and impressively professional service for your GP by studying this comprehensive course.

  • Gain insight into the many day-to-day duties of a medical secretary.
  • Learn how to keep on top of your appointment-booking system.
  • Study different filing systems and gain the skills and confidence necessary to set up the one that works best for you.
  • Understand the crucial issue of patient confidentiality and learn how patient confidentiality differs from patient privacy.
  • Learn about the important job of keeping accurate and up-to-date medical records for patients.
  • Break through medical jargon and terminology so you can provide efficient support to GPs.
  • Get to grips with the technology used to generate electronic prescriptions, patient registrations and more.
  • Become well-informed about important health and safety issues in the workplace.
  • Gain confidence in supply and inventory management.
  • Learn about the communication and people skills you will need to be a successful medical secretary.

ADVANTAGES OF THIS COURSE

  • Complete the modules at your own pace, whenever and wherever suits you.
  • Use your tablet, phone or computer to study. All you need is internet access and you’re good to go.
  • Enjoy online support as you work towards your diploma.
  • Study is easy and achievable with 16 easy-to-manage modules, packed with information to boost your professionalism and skills.
  • Refresh your knowledge in the future by revisiting the modules any time you like.
  • Prove your new-found skills by completing the test at the end of the course and downloading the verifiable, industry-recognised certificate.
  • Set yourself apart from the competition by proving you’re serious about your career as a medical secretary by completing this comprehensive diploma.

What are you waiting for? Give your career a health boost by enrolling today and taking your first step towards being a valued and trusted part of your local medical team

 

5. Legal Secretary: Be prepared for the National Association of Legal Professionals (NALS) Accredited Legal Professional (ALP) examination

Attorneys rely on sharp, motivated legal secretaries to help them start a practice or keep a thriving practice competitive. In this program, you’ll learn all the skills you need to enter the fast-paced world of the legal secretary. The demand for this profession is growing faster than average, and attorneys are consistently on the lookout for qualified, professional legal secretaries to augment their practices.

In these lessons, you’ll master everything from the basics of legal terminology and procedure to practice management tasks, accounting, and QuickBooks skills. Along the way, you’ll find out just what it’s like to work in this fascinating and growing field.

By the time you’ve completed this program, you’ll possess the knowledge necessary to successfully pass the National Association of Legal Professionals (NALS) Accredited Legal Professional (ALP) exam.

Upon registering, you're given six months to complete this program. 

This program will prepare you for a career as a legal secretary in a law office, law firm, non-profit agency, or governmental agency. Upon completion, you'll know how to:

  • Manage the front end of a legal office.
  • Attend to accounting and QuickBooks details for attorneys.
  • Use legal terminology effectively.
  • Complete basic legal writing tasks.
  • Manage projects in legal offices.
  • Communicate persuasively and effectively.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. 12 Month access to course materials
  3. Study as many courses as you want
  4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  5. You can study from home or at work, at your own pace, in your own time

Course Delivery

Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation

All students who complete the course receive a downloadable certificate of completion per course.

The Produce Minutes 5 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Produce Minutes

Course 2 - EasyType Typing Tutor

Course 3 - Salesforce Training (Introduction and Intermediate Level)

Intro To SalesForce Automation

  • Course And Instructor Introduction
  • What Is Salesforce Automation?
  • Salesforce Automation System Overview
  • Why Salesforce?

Working With The SalesForce System

  • Creating Accounts And Contacts
  • Creating Leads And Opportunities
  • Sales Process - Part 1
  • Sales Process - Part 2
  • Sales Process - Part 3
  • Sales Process - Part 4
  • Leads Through Social Channels

SalesForce Solution

  • Core Problems
  • Managing Accounts
  • Badges And Campaigns
  • Custom Apps

Salesforce Admin

  • Introduction To RDBMS
  • Introduction To The Cloud
  • Introduction To Virtual Machines - Part 1
  • Introduction To Virtual Machines - Part 2
  • Salesforce Development
  • Introduction To Building In The Cloud
  • Salesforce Set Up

Migrating To SalesForce

  • Tasks To Complete Before Migration - Part 1
  • Tasks To Complete Before Migration - Part 2
  • Frequently Asked Questions - Part 1
  • Frequently Asked Questions - Part 2
  • Frequently Asked Questions - Part 3
  • Frequently Asked Questions - Part 4
  • Frequently Asked Questions - Part 5
  • Frequently Asked Questions - Part 6
  • Frequently Asked Questions - Part 7
  • Frequently Asked Questions - Part 8
  • Frequently Asked Questions - Part 9

Course Conclusion

  • The Salesforce Solution
  • Conclusion

Course 4 - Medical Secretary

Introduction, Job Role and Responsibilities

  • Who is a medical secretary?
  • Job role and duties
  • Overview of attributes and skills
  • Job profile

How to manage Appointment Scheduling

  • Why appointment scheduling is crucial to medical offices
  • Guidelines for successful appointment scheduling
  • Tips and strategies to make appointments for new patents and established patients
  • Types of appointment reminders

Filing Systems in Medical Offices

  • Importance of filing in medical offices
  • Effects of using an unreliable or inefficient filing system
  • Guidelines to set up a medical filing system
  • Alphabetic, numeric and geographical filing systems

Patient Confidentiality in the Healthcare Industry

  • Importance of patient confidentiality
  • The concept of patient confidentiality and what it entails
  • Difference between patient privacy and confidentiality
  • Factors that increase breach of confidentiality in a medical office

Definition, Purpose and Benefits of Medical Records

  • Importance of medical records
  • Form and content
  • Guidelines to create medical records
  • Difference between medical records and health records

Understanding Medical Terminology and Jargon

  • What is medical terminology?
  • Importance of medical terminology for non-clinical staff
  • Pathology and X-rays
  • Important medical terms that you should be familiar with

Information Technology and Computer Usage in Healthcare Administration

  • Understanding the basic operation of a computer
  • Electronic prescriptions
  • Patient Registration
  • Patient Administration system

Information Technology and Computers

  • Importance of information technology and software in the healthcare industry
  • Basic components of a computer workstation
  • Computer applications for non-clinical staff
  • Word processing, spreadsheets, internet and intranet

Medical Records Management

  • Medical records in clinics and hospitals
  • Types of physical filing systems for medical files
  • Guidelines for good record keeping
  • Tips to maintain paper medical records

Health and Safety in a Healthcare Setting

  • Importance of health and safety in the healthcare sector
  • Types of risks and hazards
  • Guidelines and tips to reduce hazards
  • Clinical waste disposal

Supplies and Inventory Management and Administration

  • Definition of inventory
  • Manual inventory systems for smaller medical offices
  • Tips for medical inventory management
  • Different types of medical inventory

Communication Skills in a Medical Office

  • Greeting new and established patients
  • Etiquette in the reception area; patient information booklets
  • Managing incoming and outgoing telephone calls
  • Managing incoming and outgoing correspondence

Communication Skills in a Medical Office Part II

  • Nonverbal communication and body language (kinesics)
  • Facial expressions, gestures, posture and eye contact
  • Professional dress code in medical offices
  • Cross-cultural capabilities and communication skills

Law, Medical Services and Ethics

  • History of medical ethics
  • Importance and relevance of medical ethics
  • Principles and aspects of medical ethics
  • Regulatory bodies that govern medical ethics

Medical (Clinical) Coding, Billing and Important Aspects of Medical Administration

  • Medical coding and billing process
  • Patient check-in
  • Medical coding procedures
  • Patient checkout

Career Information and Prospects

  • Review of duties and skills required
  • Education, training and development
  • Job prospects and hours of work
  • Medical secretary interview questions

Course 5 - Legal Secretary

1. Introduction to Legal Secretary Program
2. Law Office Management
3. Legal Terminology
4. Introduction to the Legal System
5. Legal Writing

Midterm Exam

6. Persuasive Communication
7. Introduction to Accounting
8. Introduction to Excel
9. Introduction to Quickbooks
10. Project Management

Final Exam

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

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The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
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Features:
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Course Summary

Course ID No.: 006ECL3PM5CB
Delivery Mode: Online
Course Access: 12 Months
Time required: Study at your own pace
Assessments: Yes
Qualification: Certificate

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