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Certificate In Negotiation Skills Online Course

Understand and learn to apply basic negotiation


Understand The Phases Of Negotiation

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time.

This course will give you an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.

The Negotiation Skills course will give you a sense of understanding your opponent and have the confidence to not settle for less than what you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.
Learn how to negotiate with our business and entrepreneurship courses

By the end of this Negotiation Skills Online Short Course, you will be able to:

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of agreement
  • Deal with personal attacks and other difficult issues
  • Use the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else

Course Fast Facts:

  1. Easy to follow and understand
  2. Only 6 to 8 hours of study is required
  3. Unlimited, lifetime access to online course
  4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  5. You can study from home or at work, at your own pace, in your own time
  6. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Career Development Courses

Looking to move up the business ladder? One of the career development online courses available at Courses For Success will help you reach the stars!

Please Note: We have included reviews from our Personal Success Program as we provide this free program with every course.

Module One - Getting Started

Module Two - Understanding Negotiation

  • Types of negotiations
  • The three phases
  • Skills for successful negotiation

Module Three - Getting Prepared

  • Establishing your WATNA and BATNA
  • Identifying your WAP
  • Identifying your ZOPA
  • Personal preparation

Module Four - Laying the Groundwork

  • Setting the time and place
  • Establishing common ground
  • Creating a negotiation framework
  • The negotiation process

Module Five - Phase One - Exchanging Information

  • Getting off on the right foot
  • What to share
  • What to keep to yourself

Module Six - Phase Two - Bargaining

  • What to expect
  • Techniques to try
  • How to break an impasse

Module Seven - About Mutual Gain

  • Three ways to see your options
  • About mutual gain
  • Creating a mutual gain solution
  • What do I want?
  • What do they want?
  • What do we want?

Module Eight - Phase Three - Closing

  • Reaching consensus
  • Building an agreement
  • Setting the terms of the agreement

Module Nine - Dealing with Difficult Issues

  • Being prepared for environmental tactics
  • Dealing with personal attacks
  • Controlling your emotions
  • Deciding when it's time to walk away

Module Ten - Negotiating Outside the Boardroom

  • Adapting the process for smaller negotiations
  • Negotiating via telephone
  • Negotiating via email

Module Eleven - Negotiating on Behalf of Someone Else

  • Choosing the negotiating team
  • Covering all the bases
  • Dealing with tough questions

Module Twelve - Wrapping Up

 

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
51%
4 star
31%
3 star
11%
2 star
5%
1 star
2%
(922)
Average rating 4 out of 5 stars

23 June 2019 11:10:59 AM

Great course! Learned a lot about myself.

21 June 2019 12:07:13 AM

good

20 June 2019 10:23:39 PM

good

20 June 2019 10:09:11 PM

I'm thankful for this opportunity to be able to complete this course, I'm more motivated and excited to plan my dreams. Focusing on the people who I will put in my inner circle, uncluttered my my and fill my mind with positive thoughts. Thank you for giving me a wake up call to get my full confidence in life back and to take action.

18 June 2019 10:01:05 PM

Beautiful course, straight to the point! Learned a lot and will definitely use them in my everyday life!

18 June 2019 04:59:59 AM

Ca'nt wait to finish and put this knowledge to work!

17 June 2019 11:19:57 AM

Enjoyable course. The presenter was engaging and informative.

17 June 2019 11:14:45 AM

Enjoyable course. The presenter was engaging and easy to listen to.
The workbook was a helpful guide but
- there was no quick connection/reference to the course units, so it was difficult to follow
- the solid blue background is not suitable for printing; consider an interactive web based form and/or a more printer friendly format.
- there were a few typos/spelling errors that should be fixed.

13 June 2019 04:11:16 AM

Very informative. Learned a lot from watching the videos

11 June 2019 11:33:41 PM

i really learned a lot about myself. very inspiring.

8 June 2019 11:37:25 AM

good course

7 June 2019 01:55:13 AM

this course was useful

5 June 2019 11:32:35 AM

Great course to motivate yourself

5 June 2019 03:24:10 AM

Great course very interesting

2 June 2019 04:01:53 PM

Good points and well delivered.

2 June 2019 08:18:40 AM

Very good course.

27 May 2019 03:18:55 AM

Very nice course

20 May 2019 11:30:41 PM

I like this course a lot. It gives me a chance to start believing that I have to act not just to watch. My mind is my power. I can do it.

20 May 2019 11:26:13 PM

I have new ideas, how to actaully doing, not just watching. My mind is my power, it is all depends on me to succeed. I can do it.

14 May 2019 04:22:56 PM

Very helpful

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Delivery Method Online
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Course Summary

Course ID No.: 020NEGSKIL
Delivery Mode: Online
Course Access: Unlimited Lifetime
Time required: Study at your own pace
Course Duration: 6-8 Hours
Assessments: Yes (multiple choice)
Qualification: Certificate