Negotiation Skills Online Bundle, 2 Certificate Courses

Learn How To Negotiate Effectively

Negotiation Skills Online Bundle, 2 Certificate Courses

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AU$299

Save AU$239 (44%)
OFF RRP AU$538
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Get Negotiation Skills and Communication Strategies in this Bundle

1. Negotiation Skills: Understand The Phases Of Negotiation

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time.

This course will give you an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.

The Negotiation Skills course will give you a sense of understanding your opponent and have the confidence to not settle for less than what you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

By the end of this Negotiation Skills Online Short Course, you will be able to:

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of agreement
  • Deal with personal attacks and other difficult issues
  • Use the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else

Get your entrepreneurship certification by enrolling today!

2. Communication Strategies: Build Better, Stronger, and More Fulfilling Relationships 

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something.

This course will help you understand the different methods of communication and how to make the most of each of them.

Course Topics:

  • Paraverbal Communication
  • Body Language
  • The four stages in the Appreciative Inquiry model are known as the 4-D cycle
  • Speaking Like a Star
  • Positive Signals

By the end of this Communication Strategies Online Course, you will be able to:

  • Understand what communication is
  • Understand the different ways communication takes place
  • Overcome communication blockages
  • Make the most of non-verbal and paraverbal communication
  • Understand and utilize the STAR method
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Establish common ground with others

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Negotiation Skills 2 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Negotiation Skills

Module One - Getting Started

Module Two - Understanding Negotiation

  • Types of negotiations
  • The three phases
  • Skills for successful negotiation

Module Three - Getting Prepared

  • Establishing your WATNA and BATNA
  • Identifying your WAP
  • Identifying your ZOPA
  • Personal preparation

Module Four - Laying the Groundwork

  • Setting the time and place
  • Establishing common ground
  • Creating a negotiation framework
  • The negotiation process

Module Five - Phase One - Exchanging Information

  • Getting off on the right foot
  • What to share
  • What to keep to yourself

Module Six - Phase Two - Bargaining

  • What to expect
  • Techniques to try
  • How to break an impasse

Module Seven - About Mutual Gain

  • Three ways to see your options
  • About mutual gain
  • Creating a mutual gain solution
  • What do I want?
  • What do they want?
  • What do we want?

Module Eight - Phase Three - Closing

  • Reaching consensus
  • Building an agreement
  • Setting the terms of the agreement

Module Nine - Dealing with Difficult Issues

  • Being prepared for environmental tactics
  • Dealing with personal attacks
  • Controlling your emotions
  • Deciding when it's time to walk away

Module Ten - Negotiating Outside the Boardroom

  • Adapting the process for smaller negotiations
  • Negotiating via telephone
  • Negotiating via email

Module Eleven - Negotiating on Behalf of Someone Else

  • Choosing the negotiating team
  • Covering all the bases
  • Dealing with tough questions

Module Twelve - Wrapping Up

Course 2 - Certificate In Communication Strategies

Section One: Getting Started

Section Two: The Big Picture

  • What is Communication?
  • How Do We Communicate?
  • Who’s Listening?

Section Three: Barriers to Communication

  • It All Starts with Me
  • Common Barriers to Communication
  • Language Barriers
  • Cultural Barriers
  • Location Barriers

Section Four: Paraverbal Communication Skills

  • The Power of Pitch
  • The Power of Tone
  • Vocal Speed Camera

Section Five: Non-Verbal Communication

  • Your Body Speaks its own Language

Section Six: Speak Like a STAR
Using STAR

  • Situation
  • Task
  • Action
  • Response

Section Seven: Listening Skills

  • Ten Ways to Listen Better Today
  • Understanding Active Listening
  • Sending Positive Signals to Others

Section Eight: Asking Good Questions

  • Asking Open Questions
  • Probing Questions

Section Nine: Appreciative Inquiry

  • The Four Stages
  • The Purpose of Appreciative Inquiry

Section Ten: The Art of Conversation Using SPEAC

  • Suppose
  • Prepare
  • Enquire
  • Ascertain
  • Change

Section Eleven: Advanced Communication Skills

  • Precipitating Factors
  • Common Ground

Section Twelve: Wrapping up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Get Negotiation Skills and Communication Strategies in this Bundle

1. Negotiation Skills: Understand The Phases Of Negotiation

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time.

This course will give you an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.

The Negotiation Skills course will give you a sense of understanding your opponent and have the confidence to not settle for less than what you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

By the end of this Negotiation Skills Online Short Course, you will be able to:

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of agreement
  • Deal with personal attacks and other difficult issues
  • Use the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else

Get your entrepreneurship certification by enrolling today!

2. Communication Strategies: Build Better, Stronger, and More Fulfilling Relationships 

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something.

This course will help you understand the different methods of communication and how to make the most of each of them.

Course Topics:

  • Paraverbal Communication
  • Body Language
  • The four stages in the Appreciative Inquiry model are known as the 4-D cycle
  • Speaking Like a Star
  • Positive Signals

By the end of this Communication Strategies Online Course, you will be able to:

  • Understand what communication is
  • Understand the different ways communication takes place
  • Overcome communication blockages
  • Make the most of non-verbal and paraverbal communication
  • Understand and utilize the STAR method
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Establish common ground with others

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Negotiation Skills 2 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Negotiation Skills

Module One - Getting Started

Module Two - Understanding Negotiation

  • Types of negotiations
  • The three phases
  • Skills for successful negotiation

Module Three - Getting Prepared

  • Establishing your WATNA and BATNA
  • Identifying your WAP
  • Identifying your ZOPA
  • Personal preparation

Module Four - Laying the Groundwork

  • Setting the time and place
  • Establishing common ground
  • Creating a negotiation framework
  • The negotiation process

Module Five - Phase One - Exchanging Information

  • Getting off on the right foot
  • What to share
  • What to keep to yourself

Module Six - Phase Two - Bargaining

  • What to expect
  • Techniques to try
  • How to break an impasse

Module Seven - About Mutual Gain

  • Three ways to see your options
  • About mutual gain
  • Creating a mutual gain solution
  • What do I want?
  • What do they want?
  • What do we want?

Module Eight - Phase Three - Closing

  • Reaching consensus
  • Building an agreement
  • Setting the terms of the agreement

Module Nine - Dealing with Difficult Issues

  • Being prepared for environmental tactics
  • Dealing with personal attacks
  • Controlling your emotions
  • Deciding when it's time to walk away

Module Ten - Negotiating Outside the Boardroom

  • Adapting the process for smaller negotiations
  • Negotiating via telephone
  • Negotiating via email

Module Eleven - Negotiating on Behalf of Someone Else

  • Choosing the negotiating team
  • Covering all the bases
  • Dealing with tough questions

Module Twelve - Wrapping Up

Course 2 - Certificate In Communication Strategies

Section One: Getting Started

Section Two: The Big Picture

  • What is Communication?
  • How Do We Communicate?
  • Who’s Listening?

Section Three: Barriers to Communication

  • It All Starts with Me
  • Common Barriers to Communication
  • Language Barriers
  • Cultural Barriers
  • Location Barriers

Section Four: Paraverbal Communication Skills

  • The Power of Pitch
  • The Power of Tone
  • Vocal Speed Camera

Section Five: Non-Verbal Communication

  • Your Body Speaks its own Language

Section Six: Speak Like a STAR
Using STAR

  • Situation
  • Task
  • Action
  • Response

Section Seven: Listening Skills

  • Ten Ways to Listen Better Today
  • Understanding Active Listening
  • Sending Positive Signals to Others

Section Eight: Asking Good Questions

  • Asking Open Questions
  • Probing Questions

Section Nine: Appreciative Inquiry

  • The Four Stages
  • The Purpose of Appreciative Inquiry

Section Ten: The Art of Conversation Using SPEAC

  • Suppose
  • Prepare
  • Enquire
  • Ascertain
  • Change

Section Eleven: Advanced Communication Skills

  • Precipitating Factors
  • Common Ground

Section Twelve: Wrapping up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

We provide a 7 Day Money Back Refund on all Courses

Now Only AU$299 Save AU$239 (44%)
OFF RRP AU$538
Delivery Method Online
Get Info Pack

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Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value $600)

 

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Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
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Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Internationally recognized by the IAOTS.
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  • Limited Time Offer - Ends Soon.
 

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Course Summary

Course ID No.: 020NS2CB
Delivery Mode: Online
Course Access: Unlimited Lifetime
Time required: Study at your own pace
Course Duration: 12-16 Hours for total bundle
Assessments: Yes
Qualification: Certificate

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