Millennial Onboarding Online Bundle, 5 Certificate Courses

Master The Advantages & Challenges Of Hiring Millennials

Millennial Onboarding Online Bundle, 5 Certificate Courses

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Get Millennial Onboarding, Employee Onboarding, Hiring Strategies, Employee Recruitment and Managing Human Resources in this Bundle

1. Millennial Onboarding: Master The Advantages & Challenges Of Hiring Millennials

More than ever, millennials – those born between 1980 and 1995 – are entering the workforce and becoming a vital part of our organizations. These workers bring a unique outlook on life to their jobs, and may also pose unique challenges. Taking time to customize the onboarding process for millennial employees helps promote employee retention and ensures that millennials are properly socialized into the workplace. Customizing the onboarding process for millennial employees benefits both the employee and the workplace.

Onboarding new employees is a secure investment that will assist newly hired employees in developing their skills, knowledge, and value within the company. It will help match the technically skilled Millennial workforce with new and emerging needs of your company, which gives your company an advantage within the market. 

Millennial Onboarding is a specialized type of employee onboarding. With Millennials we are seeing a need to tweak the onboarding process to better suit the needs of the company and new hires. It will increase productivity and produce a happier and more skilled workforce. The new hire phase is a critical time for the employee and company and having a structured set of procedures will make this time run smoother and produce a greater chance of success.

By the end of this Millennial Onboarding Online Short Course, you will be able to:

  • Define onboarding
  • Discuss the characteristics of Millennials
  • Create an onboarding process for Millennials
  • Develop action plans for working with Millennials
  • Learn from introspection

2. Employee Onboarding: How to Bring on New Employees and Reduce Staff Turnover

Employee On boarding is a vital part of any companies hiring procedure. Hiring, training, and bringing new employees on board is a huge investment. On boarding will assist newly hired employees in developing and keeping their skills. Knowledge will be retained, and their value will increase within the company.

Through Employee On boarding you will find it lowers costs related to employee turnover. It will increase productivity and produce a happier and more skilled workforce. The new hire phase is a critical time for the company, and having a structured set of procedures will make your company stronger and produce a greater chance of success.

By the end of this Employee Onboarding Online Short Course, you will be able to:

  • Define onboarding
  • Understanding the benefits and purpose of onboarding
  • Recognize how to prepare for an onboarding program
  • Identify ways to engage and follow up with employees
  • Create expectations
  • Discover the importance of resiliency and flexibility

3. Hiring Strategies: Learn How To Attract & Hire The Best Talent

Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an expensive venture. Hiring the right person is more about skills and abilities; it is about finding the right combination of skills, attitude, and fit for your organization's culture.

Hiring Strategies will save your company time and money as you will be recruiting and hiring the right candidates. Your hiring department will benefit from this course as it prepares them to seek out that great candidate and make sure they are a fit for your company. You will obtain the necessary tools required in finding that diamond in the rough.

By the end of this Hiring Strategies Online Short Course, you will be able to:

  • Know how to present the current open position
  • Develop a workable hiring strategy
  • Know how to determine which candidates to interview
  • Steps and techniques to use in an interview
  • Welcome newly hired employees
  • Find potential candidates for the position

4. Employee Recruitment: Reduce Your Costs with a Great Employee Recruitment Program

Many companies simply wait for talent to come to them. Simply advertising an open position and hoping that you find the right talent does not guarantee that you will find the best people. Actively seeking out qualified candidates is the best way to ensure that you find the talent that you need. Recruitment is essential to the success of your business.

Our Employee Recruitment course will show you how to interview and recruit the right employee. Hiring a new employee is one of the largest investments you make in any business. Hiring the right employee is very important, as training can be expensive, and employee turnover costs companies millions every year. So, reduce your costs with a great employee recruitment program!

By the end of this Employee Recruitment Online Short Course, you will be able to:

  • Defining recruitment
  • Understanding the selection process
  • Recognising the GROW model and how to set goals
  • Preparing for the interview and question process
  • Identifying and avoiding bias when making offers
  • Discovering ways to retain talent and measure growth

5. Managing Human Resources: Manage Human Resources In Your Workplace

The role of Human Resources is changing, as companies delegate more and more responsibility for their HR to line managers and supervisors. Other, usually larger companies however still have a dedicated HR department which deals with all the companies’ human recourses responsibilities.

Whichever type of company you work for, it is important that you understand how much human resources is really about the employees, as well as aspects of legislation, policy, and procedures that involve human resourcing issues.

Covering everything from the very fundamentals of human resources to complex topics such as Health & Safety or Workplace Discrimination, the Managing Human Resources online course has everything you need to excel in role that involves managing or supervising other employees.

By the end of this Managing Human Resources Online Course, you will be able to:

  • Describe different aspects of Human Resource Management
  • Define Human Resources Management terms
  • Recruit, interview, and retain employees
  • Follow up effectively new employees
  • Be an advocate for your employees’ health and safety
  • Provide articulate feedback to employees
  • Correctly manage situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Millennial Onboarding 5 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Millennial Onboarding

Module One: Getting Started

Module Two: Purpose of Onboarding

  • Lesson One: Start Up Costs
  • Lesson Two: Employee Anxiety
  • Lesson Three: Employee Turnover
  • Lesson Four: Employee Expectations
  • Lesson Five: Case Study

Module Three: Introduction

  • Lesson One: Why Onboarding?
  • Lesson Two: Importance of Onboarding
  • Lesson Three: Making Employess Feel Welcome
  • Lesson Four: First Day Checklist
  • Lesson Five: Case Study

Module Four: Millennials and Onboarding

  • Lesson One: Who Are Millennials?
  • Lesson Two: How Do Millennials Differ from Other Workers?
  • Lesson Three: Investiture Socialization - Let Them Be Themselves!
  • Lesson Four: Informal Rather than Formal Onboarding Processes
  • Lesson Five: Case Study

Module Five: Onboarding Checklist

  • Lesson One: Pre-Arrival
  • Lesson Two: Arrival
  • Lesson Three: First Day
  • Lesson Four: First Week
  • Lesson Five: First Month
  • Lesson Six: Case Study

Module Six: Engaging the Millennial Employee

  • Lesson One: Create an Informal Program
  • Lesson Two: Engage Employees One on One
  • Lesson Three: The Role of Human Resources
  • Lesson Four: The Role of Managers
  • Lesson Five: Case Study

Module Seven: Following Up With the Millennial Employee

  • Lesson One: Initial Check-In - One on one
  • Lesson Two: Following up - Regular, Informal Follow Ups
  • Lesson Three: Setting Schedules - Millennials and Work Life
  • Lesson Four: Mentoring and the Millennial
  • Lesson Five: Case Study

Module Eight: Setting Expectations with the Millennial Employee

  • Lesson One: Define Requirements - Provide Specific Instructions
  • Lesson Two: Identify Opportunities for Improvement and Growth
  • Lesson Three: Set Verbal Expectations
  • Lesson Four: Put It In Writing
  • Lesson Five: Case Study

Module Nine: Mentoring the Millennial

  • Lesson One: Be Hands-On and Involved
  • Lesson Two: Serial Mentoring
  • Lesson Three: Be a Mentor, Not an Authority Figure
  • Lesson Four: Focus Millennia's Exploratory Drive on Work
  • Lesson Five: Case Study

Module Ten: Assigning Work to the Millennial Employee

  • Lesson One: Provide Clear Structure and Guidelines
  • Lesson Two: Provide Specific Benchmarks
  • Lesson Three: Set Boundaries and Provide Reality Checks
  • Lesson Four: Guide, Don't Dictate
  • Lesson Five: Case Study

Module Eleven: Providing Feedback

  • Lesson One: Millennials Thrive on Feedback!
  • Lesson Two: Characteristics of Quality Feedback
  • Lesson Three: Informal Feedback
  • Lesson Four: Formal Feedback
  • Lesson Five: Case Study

Module Twelve: Wrapping Up

Course 2 - Employee Onboarding

Module One - Getting Started

Module Two - Purpose of Onboarding

  • Start-up Cost
  • Anxiety
  • Employee Turnover
  • Realistic Expectations

Module Three - Introduction

  • What is Onboarding
  • The Importance of Onboarding
  • Making employees feel welcome
  • First day checklist

Module Four - Onboarding Preparation

  • Prfoessionalism
  • Clarity
  • Designating a Mentor
  • Training

Module Five - Onboarding Checklist

  • Pre-arrival
  • Arrival
  • First Week
  • First Month

Module Six - Creating an Engaging Program

  • Getting off on the right track
  • Role of Human Resources
  • Role of managers
  • Characteristics

Module Seven - Following up the New Employees

  • Initial check in
  • Following up
  • Setting schedules
  • Mentor's Responsibility

Module Eight - Setting Expectations

  • Defining requirements
  • Identifying opportunities for improvement and growth
  • Setting verbal expectations
  • Putting it in writing

Module Nine - Resiliency and Flexibility

  • What is Resiliency?
  • Why is it important?
  • Five steps
  • What is flexibility?
  • Why is it important?
  • Five steps

Module Ten - Assigning Work

  • General principles
  • The Dictatorial approach
  • The apple picking approach
  • The collaborative approach

Module Eleven - Providing Feedback

  • Characteristics of good feedback
  • Feedback delivery tools
  • Informal feedback
  • Formal feedback

Module Twelve - Wrapping Up

Course 3 - Hiring Strategies

Module One - Getting Started

Module Two - Defining and Knowing the Position

  • Know the position
  • Needs analysis
  • Job analysis
  • Task analysis

Module Three - Hiring Strategy

  • Company information
  • Salary range
  • Top performers
  • Be prepared

Module Four - Lure in Great Candidates

  • Advertuse where candidates visit
  • Develop corporate citizenship
  • Treat your candidates well
  • Look at the competition

Module Five - Filtering Applicants to Interview

  • Put lots of weight on cover letters
  • Grading resumes
  • Internet search
  • Initial phone interview

Module Six - The Interview (Part 1)

  • Introduce everyone
  • Use a panel
  • Match the interview to the job
  • Types of questions

Module Seven - The Interview (Part 2)

  • Tell me about my company
  • Distractions
  • Interview more than once
  • Wrap up

Module Eight - Selection Proccess (Part 1)

  • Testing
  • Look for passion and enthusiasm
  • Background checks
  • Trust your instincts

Module Nine - Selection Process (Part 2)

  • Education Level vs Experience
  • Have a consensus
  • Keep non-hires on file
  • Checking references

Module Ten - Making an Offer

  • Do it quickly
  • Employment details
  • Notify rejected candidates
  • Be creative

Module Eleven - Onboarding

  • Training and orientation
  • Mentoring
  • 30-60-90 day reviews
  • Make them feel welcome

Module Twelve - Wrapping Up

Course 4 - Employee Recruitment

Module One - Getting Started

Module Two - Introduction to Recruitment

  • What is recruitment?
  • Challenges and trends
  • Sourcing candidates
  • Requirements

Module Three - The Selection Process

  • Job analysis and descriptions
  • The approach
  • The recruitment interview
  • Testing

Module Four - Goal Setting

  • Using the G.R.O.W Model
  • Identifying goal areas
  • Setting SMART goals
  • Using a productivity journal

Module Five - The Interview

  • Phone interviews
  • Traditional interviews
  • Situational interviews
  • Stress interviews

Module Six - Types of Interview Questions

  • Direct questions
  • Non-direct questions
  • Hypothetical or Situational questions
  • Behavioral descriptive questions

Module Seven - Avoiding Bias in your Selection

  • Expectancy effect
  • Primacy effect
  • Obtaining bias information
  • Stereotyping

Module Eight - The Background Check

  • Preparation
  • Data collection
  • Illegal questions
  • Being thorough without being pushy

Module Nine - Making your Offer

  • Outlining the offer
  • Negotiation techniques
  • Dealing with difficult issues
  • Sealing the deal

Module Ten - Orientation and Retention

  • Getting off on the right track
  • Your orientation program
  • The checklist
  • Following up

Module Eleven - Measuring the Results

  • Cost breakdown
  • Employee quality
  • Recruiter effectiveness
  • Fine tuning

Module Twelve - Wrapping Up

Course 5 - Managing Human Resources

Section One: Getting Started

  • Objectives

Section Two: What is HR?

  • Human Resources in 2010?
  • Human Resource Influencers

Section Three: Recruiting and Interviewing

  • Interview for what exactly?
  • Setting the scene to Interview
  • Five Steps to a Successful Interview
  • Behaviourally Based Questions

Section Four: Induction and Retention

  • Start as you mean to go on
  • Induction/Orientation Checklist

Section Five: Keeping Track

  • The Follow Up
  • Follow Up Schedules
  • Scary Statistics

Section Six: Health & Safety in the Workplace

  • Why all the urgency?
  • Understanding the Industry Specific Rules of your Country
  • Training for HR Managers

Section Seven: Workplace Discrimination & Harassment

  • Definitions
  • Bullying in the Workplace
  • A Manager has Responsibilities
  • An Employer has Greater Responsibility

Section Eight: Wellness in the Workplace

  • The Business Benefits of Wellness in the Workplace
  • Steps to Implementing a Wellness Program

Section Nine: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Ten: Employee Discipline

  • The General Discipline Process
  • Progressive Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • Following Up

Section Eleven: The Dreaded D Word

  • Making the Decision
  • What to Say When Terminating an Employee

Section Twelve: Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Get Millennial Onboarding, Employee Onboarding, Hiring Strategies, Employee Recruitment and Managing Human Resources in this Bundle

1. Millennial Onboarding: Master The Advantages & Challenges Of Hiring Millennials

More than ever, millennials – those born between 1980 and 1995 – are entering the workforce and becoming a vital part of our organizations. These workers bring a unique outlook on life to their jobs, and may also pose unique challenges. Taking time to customize the onboarding process for millennial employees helps promote employee retention and ensures that millennials are properly socialized into the workplace. Customizing the onboarding process for millennial employees benefits both the employee and the workplace.

Onboarding new employees is a secure investment that will assist newly hired employees in developing their skills, knowledge, and value within the company. It will help match the technically skilled Millennial workforce with new and emerging needs of your company, which gives your company an advantage within the market. 

Millennial Onboarding is a specialized type of employee onboarding. With Millennials we are seeing a need to tweak the onboarding process to better suit the needs of the company and new hires. It will increase productivity and produce a happier and more skilled workforce. The new hire phase is a critical time for the employee and company and having a structured set of procedures will make this time run smoother and produce a greater chance of success.

By the end of this Millennial Onboarding Online Short Course, you will be able to:

  • Define onboarding
  • Discuss the characteristics of Millennials
  • Create an onboarding process for Millennials
  • Develop action plans for working with Millennials
  • Learn from introspection

2. Employee Onboarding: How to Bring on New Employees and Reduce Staff Turnover

Employee On boarding is a vital part of any companies hiring procedure. Hiring, training, and bringing new employees on board is a huge investment. On boarding will assist newly hired employees in developing and keeping their skills. Knowledge will be retained, and their value will increase within the company.

Through Employee On boarding you will find it lowers costs related to employee turnover. It will increase productivity and produce a happier and more skilled workforce. The new hire phase is a critical time for the company, and having a structured set of procedures will make your company stronger and produce a greater chance of success.

By the end of this Employee Onboarding Online Short Course, you will be able to:

  • Define onboarding
  • Understanding the benefits and purpose of onboarding
  • Recognize how to prepare for an onboarding program
  • Identify ways to engage and follow up with employees
  • Create expectations
  • Discover the importance of resiliency and flexibility

3. Hiring Strategies: Learn How To Attract & Hire The Best Talent

Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an expensive venture. Hiring the right person is more about skills and abilities; it is about finding the right combination of skills, attitude, and fit for your organization's culture.

Hiring Strategies will save your company time and money as you will be recruiting and hiring the right candidates. Your hiring department will benefit from this course as it prepares them to seek out that great candidate and make sure they are a fit for your company. You will obtain the necessary tools required in finding that diamond in the rough.

By the end of this Hiring Strategies Online Short Course, you will be able to:

  • Know how to present the current open position
  • Develop a workable hiring strategy
  • Know how to determine which candidates to interview
  • Steps and techniques to use in an interview
  • Welcome newly hired employees
  • Find potential candidates for the position

4. Employee Recruitment: Reduce Your Costs with a Great Employee Recruitment Program

Many companies simply wait for talent to come to them. Simply advertising an open position and hoping that you find the right talent does not guarantee that you will find the best people. Actively seeking out qualified candidates is the best way to ensure that you find the talent that you need. Recruitment is essential to the success of your business.

Our Employee Recruitment course will show you how to interview and recruit the right employee. Hiring a new employee is one of the largest investments you make in any business. Hiring the right employee is very important, as training can be expensive, and employee turnover costs companies millions every year. So, reduce your costs with a great employee recruitment program!

By the end of this Employee Recruitment Online Short Course, you will be able to:

  • Defining recruitment
  • Understanding the selection process
  • Recognising the GROW model and how to set goals
  • Preparing for the interview and question process
  • Identifying and avoiding bias when making offers
  • Discovering ways to retain talent and measure growth

5. Managing Human Resources: Manage Human Resources In Your Workplace

The role of Human Resources is changing, as companies delegate more and more responsibility for their HR to line managers and supervisors. Other, usually larger companies however still have a dedicated HR department which deals with all the companies’ human recourses responsibilities.

Whichever type of company you work for, it is important that you understand how much human resources is really about the employees, as well as aspects of legislation, policy, and procedures that involve human resourcing issues.

Covering everything from the very fundamentals of human resources to complex topics such as Health & Safety or Workplace Discrimination, the Managing Human Resources online course has everything you need to excel in role that involves managing or supervising other employees.

By the end of this Managing Human Resources Online Course, you will be able to:

  • Describe different aspects of Human Resource Management
  • Define Human Resources Management terms
  • Recruit, interview, and retain employees
  • Follow up effectively new employees
  • Be an advocate for your employees’ health and safety
  • Provide articulate feedback to employees
  • Correctly manage situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Millennial Onboarding 5 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Millennial Onboarding

Module One: Getting Started

Module Two: Purpose of Onboarding

  • Lesson One: Start Up Costs
  • Lesson Two: Employee Anxiety
  • Lesson Three: Employee Turnover
  • Lesson Four: Employee Expectations
  • Lesson Five: Case Study

Module Three: Introduction

  • Lesson One: Why Onboarding?
  • Lesson Two: Importance of Onboarding
  • Lesson Three: Making Employess Feel Welcome
  • Lesson Four: First Day Checklist
  • Lesson Five: Case Study

Module Four: Millennials and Onboarding

  • Lesson One: Who Are Millennials?
  • Lesson Two: How Do Millennials Differ from Other Workers?
  • Lesson Three: Investiture Socialization - Let Them Be Themselves!
  • Lesson Four: Informal Rather than Formal Onboarding Processes
  • Lesson Five: Case Study

Module Five: Onboarding Checklist

  • Lesson One: Pre-Arrival
  • Lesson Two: Arrival
  • Lesson Three: First Day
  • Lesson Four: First Week
  • Lesson Five: First Month
  • Lesson Six: Case Study

Module Six: Engaging the Millennial Employee

  • Lesson One: Create an Informal Program
  • Lesson Two: Engage Employees One on One
  • Lesson Three: The Role of Human Resources
  • Lesson Four: The Role of Managers
  • Lesson Five: Case Study

Module Seven: Following Up With the Millennial Employee

  • Lesson One: Initial Check-In - One on one
  • Lesson Two: Following up - Regular, Informal Follow Ups
  • Lesson Three: Setting Schedules - Millennials and Work Life
  • Lesson Four: Mentoring and the Millennial
  • Lesson Five: Case Study

Module Eight: Setting Expectations with the Millennial Employee

  • Lesson One: Define Requirements - Provide Specific Instructions
  • Lesson Two: Identify Opportunities for Improvement and Growth
  • Lesson Three: Set Verbal Expectations
  • Lesson Four: Put It In Writing
  • Lesson Five: Case Study

Module Nine: Mentoring the Millennial

  • Lesson One: Be Hands-On and Involved
  • Lesson Two: Serial Mentoring
  • Lesson Three: Be a Mentor, Not an Authority Figure
  • Lesson Four: Focus Millennia's Exploratory Drive on Work
  • Lesson Five: Case Study

Module Ten: Assigning Work to the Millennial Employee

  • Lesson One: Provide Clear Structure and Guidelines
  • Lesson Two: Provide Specific Benchmarks
  • Lesson Three: Set Boundaries and Provide Reality Checks
  • Lesson Four: Guide, Don't Dictate
  • Lesson Five: Case Study

Module Eleven: Providing Feedback

  • Lesson One: Millennials Thrive on Feedback!
  • Lesson Two: Characteristics of Quality Feedback
  • Lesson Three: Informal Feedback
  • Lesson Four: Formal Feedback
  • Lesson Five: Case Study

Module Twelve: Wrapping Up

Course 2 - Employee Onboarding

Module One - Getting Started

Module Two - Purpose of Onboarding

  • Start-up Cost
  • Anxiety
  • Employee Turnover
  • Realistic Expectations

Module Three - Introduction

  • What is Onboarding
  • The Importance of Onboarding
  • Making employees feel welcome
  • First day checklist

Module Four - Onboarding Preparation

  • Prfoessionalism
  • Clarity
  • Designating a Mentor
  • Training

Module Five - Onboarding Checklist

  • Pre-arrival
  • Arrival
  • First Week
  • First Month

Module Six - Creating an Engaging Program

  • Getting off on the right track
  • Role of Human Resources
  • Role of managers
  • Characteristics

Module Seven - Following up the New Employees

  • Initial check in
  • Following up
  • Setting schedules
  • Mentor's Responsibility

Module Eight - Setting Expectations

  • Defining requirements
  • Identifying opportunities for improvement and growth
  • Setting verbal expectations
  • Putting it in writing

Module Nine - Resiliency and Flexibility

  • What is Resiliency?
  • Why is it important?
  • Five steps
  • What is flexibility?
  • Why is it important?
  • Five steps

Module Ten - Assigning Work

  • General principles
  • The Dictatorial approach
  • The apple picking approach
  • The collaborative approach

Module Eleven - Providing Feedback

  • Characteristics of good feedback
  • Feedback delivery tools
  • Informal feedback
  • Formal feedback

Module Twelve - Wrapping Up

Course 3 - Hiring Strategies

Module One - Getting Started

Module Two - Defining and Knowing the Position

  • Know the position
  • Needs analysis
  • Job analysis
  • Task analysis

Module Three - Hiring Strategy

  • Company information
  • Salary range
  • Top performers
  • Be prepared

Module Four - Lure in Great Candidates

  • Advertuse where candidates visit
  • Develop corporate citizenship
  • Treat your candidates well
  • Look at the competition

Module Five - Filtering Applicants to Interview

  • Put lots of weight on cover letters
  • Grading resumes
  • Internet search
  • Initial phone interview

Module Six - The Interview (Part 1)

  • Introduce everyone
  • Use a panel
  • Match the interview to the job
  • Types of questions

Module Seven - The Interview (Part 2)

  • Tell me about my company
  • Distractions
  • Interview more than once
  • Wrap up

Module Eight - Selection Proccess (Part 1)

  • Testing
  • Look for passion and enthusiasm
  • Background checks
  • Trust your instincts

Module Nine - Selection Process (Part 2)

  • Education Level vs Experience
  • Have a consensus
  • Keep non-hires on file
  • Checking references

Module Ten - Making an Offer

  • Do it quickly
  • Employment details
  • Notify rejected candidates
  • Be creative

Module Eleven - Onboarding

  • Training and orientation
  • Mentoring
  • 30-60-90 day reviews
  • Make them feel welcome

Module Twelve - Wrapping Up

Course 4 - Employee Recruitment

Module One - Getting Started

Module Two - Introduction to Recruitment

  • What is recruitment?
  • Challenges and trends
  • Sourcing candidates
  • Requirements

Module Three - The Selection Process

  • Job analysis and descriptions
  • The approach
  • The recruitment interview
  • Testing

Module Four - Goal Setting

  • Using the G.R.O.W Model
  • Identifying goal areas
  • Setting SMART goals
  • Using a productivity journal

Module Five - The Interview

  • Phone interviews
  • Traditional interviews
  • Situational interviews
  • Stress interviews

Module Six - Types of Interview Questions

  • Direct questions
  • Non-direct questions
  • Hypothetical or Situational questions
  • Behavioral descriptive questions

Module Seven - Avoiding Bias in your Selection

  • Expectancy effect
  • Primacy effect
  • Obtaining bias information
  • Stereotyping

Module Eight - The Background Check

  • Preparation
  • Data collection
  • Illegal questions
  • Being thorough without being pushy

Module Nine - Making your Offer

  • Outlining the offer
  • Negotiation techniques
  • Dealing with difficult issues
  • Sealing the deal

Module Ten - Orientation and Retention

  • Getting off on the right track
  • Your orientation program
  • The checklist
  • Following up

Module Eleven - Measuring the Results

  • Cost breakdown
  • Employee quality
  • Recruiter effectiveness
  • Fine tuning

Module Twelve - Wrapping Up

Course 5 - Managing Human Resources

Section One: Getting Started

  • Objectives

Section Two: What is HR?

  • Human Resources in 2010?
  • Human Resource Influencers

Section Three: Recruiting and Interviewing

  • Interview for what exactly?
  • Setting the scene to Interview
  • Five Steps to a Successful Interview
  • Behaviourally Based Questions

Section Four: Induction and Retention

  • Start as you mean to go on
  • Induction/Orientation Checklist

Section Five: Keeping Track

  • The Follow Up
  • Follow Up Schedules
  • Scary Statistics

Section Six: Health & Safety in the Workplace

  • Why all the urgency?
  • Understanding the Industry Specific Rules of your Country
  • Training for HR Managers

Section Seven: Workplace Discrimination & Harassment

  • Definitions
  • Bullying in the Workplace
  • A Manager has Responsibilities
  • An Employer has Greater Responsibility

Section Eight: Wellness in the Workplace

  • The Business Benefits of Wellness in the Workplace
  • Steps to Implementing a Wellness Program

Section Nine: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Ten: Employee Discipline

  • The General Discipline Process
  • Progressive Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • Following Up

Section Eleven: The Dreaded D Word

  • Making the Decision
  • What to Say When Terminating an Employee

Section Twelve: Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

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Course Summary

Course ID No.: 020MO5CB
Delivery Mode: Online
Course Access: Unlimited Lifetime
Time required: Study at your own pace
Course Duration: 30-48 Hours
Assessments: Yes
Qualification: Certificate

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