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Certificate In The Art of Making Meetings Work Online Course

Learn the Basics of Meeting Management

Learn the Basics of Meeting Management

Meetings come in all shapes and sizes, from major conventions to a quick huddle in an office hallway. This course will give you the skills to lead an effective meeting of any size.

In this course, you will learn how to prepare for meetings, develop agendas, lead a meeting, differentiate between process and content, use facilitation skills in a meeting, and manage difficult participants.

After you complete this course, you will be able to:

  • Understand the value of meetings as a management tool.
  • Recognize the critical planning step that makes meeting time more effective.
  • Identify process tools that can help create an open and safe forum for discussion.
  • Develop and practice techniques for handling counterproductive behaviors.

Course Fast Facts:

  1. Easy to follow and understand
  2. Only 6 to 8 hours of study is required
  3. Unlimited, lifetime access to online course
  4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  5. You can study from home or at work, at your own pace, in your own time
  6. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part 1
  • Pre-Assignment, Part 2

 Session 2: The Basics for Effective Meetings

  • Key Characteristics
  • Meeting Participants
  • Types of Meetings
  • Summary
  • Other Options

 Session 3: The Best and the Worst of Meetings

  • Making Connections

 Session 4: Holding Productive Meetings

  • Keys to Productive Meetings
  • Barriers to Productive Meetings
  • Case Study

 Session 5: Preparing for Meetings

  • Checklist for Success
  • Timing Your Meeting
  • Deciding Who Should Attend, Part 1
  • Deciding Who Should Attend, Part 2

 Session 6: Agendas

  • Setting an Agenda
  • Setting up the Agenda
  • What are Minutes?
  • A Leader’s Role
  • Sample Agenda
  • Put the items below in order to develop an agenda.

 Session 7: Setting the Place

  • Factors to Consider
  • Physical Setup
  • Advance Notice

 Session 8: Leading a Meeting

  • Functions of a Leader
  • Key Tasks
  • Making Connections, Part 1
  • Making Connections, Part 2
  • Making Connections, Part 3
  • Your Role as Group Leader

 Session 9: Process and Content

  • Defining Process and Content
  • Making Connections
  • Rules of Work
  • Meeting Styles
  • How Much Time?
  • Arrange an Open House
  • Alternate Leaders
  • Stand Up
  • Leverage Technology
  • Use Tools
  • Facilitation Skills
  • Key Behaviors for a Facilitator

 Session 10: How to Control a Meeting

  • Dealing with Difficult People
  • Mix and Match
  • The Kidder
  • Exhausted and Droopy
  • Not Into It!
  • Poor Follow-Through on Assignments
  • Failure of Participants to Arrive/Return from Breaks on Time
  • Whisperers

 Session 11: A Plan for Success

  • Making Connections

 Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:


  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)


  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Now Only AU$199 Save AU$70 (26%)
Delivery Method Online
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Special Offer


Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value $600)


The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Internationally recognized by the IAOTS.
  • Thousands of positive reviews.
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Course Summary

Course ID No.: 002MMAMMW
Delivery Mode: Online
Course Access: Lifetime Course Access
Time required: Study at your own pace
Course Duration: 6 - 8 Hours
Assessments: Yes
Qualification: Certificate