Certificate in Level 2 in Human Resources Online Course

Help Your Company And Employees Achieve Success

Certificate in Level 2 in Human Resources Online Course

NOW ONLY

AU$199

Save AU$70 (26%)
OFF RRP AU$269
Get Info Pack

Help Your Company And Employees Achieve Success

Human resources have become an integral part of almost every company around the world. Whether you own your own company or you are interested in working with people for a larger corporation, then the HR Course may be the solution you are looking for. This course will guide you through human resources from the functions to providing you with valuable insight, advice and tips to ensure that you help your company achieve success and assist employees in achieving the best performance now and moving forward.

The HR Course is broken into twenty easy to manage modules which are brimming with valuable information. Each module focuses on various aspects within the human resources department, giving you the tools and information you need to ensure you provide the company and employees with the best service, ensuring that everything works smoothly each day and that employees remain motivated and passionate about what they do.

This course is studied at your own pace and in your own time. You can choose to study it in one go over a number of days or you can spread it out, studying when you have time. The benefit to this is that you can continue working full time while securing the certification you need to fast track or change your career moving forward.

On completion of the course, you will need to pass the multiple choice test. Once you successfully pass the test (you will be given two chances), then you can download and print your industry recognised certificate.

The course is designed to provide you with everything you need to know to enjoy a successful career in human resources. Whether you want to work at a company offering outsourcing solutions or you want to help your company retain your staff, you will find this information packed course offering you strategies, information and tips you can implement into your day right away.

By the end of this course, you will learn :

  • Learn what human resources are and what they entail. You will also learn the purpose and advantages of human resources.
  • Identify human resources good practices.
  • Learn interviewing techniques. You will be given information on preparing for an interview and the legal responsibilities when interviewing.
  • Get insight on how to prepare for a new employee, how to make them feel welcome and have them settle in without delay to ensure productivity isn't slowed.
  • Know what you need to add to employee guidelines and policy and procedure manuals. Learn about employee contracts, disciplinary action, grievance procedures and more.
  • Get a firm understanding on what human capital management is along with important duties.
  • Identify the HR skills needed from management skills to personal traits.
  • Learn what the purpose of an HR toolkit is, its benefits and what to include.
  • Learn about corporate social responsibility. This module includes green practices, strategy development and more.
  • Know what organisational behaviour is, approaches, models and more.
  • Learn how to effectively manage relationships.
  • Understand motivation and commitment. Learn why teams may become demotivated, why retention is important and the cost of staff turnover.
  • Get insight into performance management along with guiding principles and outcomes.
  • Learn about training and development, what to include in training and how to set up an effective employee training programme.
  • Identify the legal considerations.
  • Learn about career development.
  • Identify how technology has impacted HR.
  • Learn the basics of compensation, leave, benefits and more.
  • Get insight into dealing with workplace violence and bullying.
  • Learn about strategic planning.

Course Fast Facts:

  1. Learn the next steps to improve your company's Human Resource 
  2. Comprehensive 20 module Certificate in Level 2 in Human Resources Online Course
  3. Study along with simple instructions & demonstrations
  4. Written and developed by leading Human Resource experts
  5. Receive one-on-one online help & support
  6. Unlimited, lifetime access to online course
  7. Certificate of completion awarded with passing score for the online assessment
  8. Study at your own pace with no rigid class timetables, 24/7 from any computer or smart device

Course Delivery

Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation

All students who complete this course, receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

Module 1: Introduction to Human Resources

  • What is human resources?
  • What is the purpose of human resources?
  • HR outsourcing vs in-house management
  • Advantages and disadvantages of HR departments

Module 2 : Practising Human Resources

  • Practising human resources
  • HR good practices
  • Good practice indicators
  • Human resource management

Module 3 : The Interview

  • Legal responsibilities of an interviewer
  • Preparing for an interview
  • Setting up an interviewee database
  • Questioning techniques

Module 4 : New Employees

  • Preparing for a new employee
  • New employee induction
  • Training
  • Documentation

Module 5 : Contracts, Documents, and Procedures

  • Contract of employment guidelines
  • Example contract
  • Personnel records
  • Disciplinary action and grievance procedures

Module 6 : Human Capital Management

  • What is human capital management?
  • Understanding human capital management
  • Identifying what human capital management involves
  • Important duties

Module 7 : HR Skills

  • Management skills.
  • Personal traits.
  • Areas to work on.
  • Key skill areas.

Module 8 : HR Toolkit

  • HR toolkit purpose.
  • What the toolkit provides.
  • What to include in the toolkit.
  • Benefits of a HR toolkit.

Module 9 : Corporate Social Responsibility

  • What corporate social responsibility means and how it impacts human resources.
  • Implementing green practices.
  • Key areas.
  • Strategy development.

Module 10 : Organisational Behaviour

  • What is organisational behaviour?
  • Organisational behaviour and management
  • Approaches to organisational behaviour
  • Organisational behaviour model

Module 11 : Managing Relationships

  • Relationship management
  • Expectations
  • Interaction styles
  • Team dynamics

Module 12 : Motivation and Commitment

  • Understanding motivation and commitment in companies
  • Retention
  • Cost of employee turnover
  • Why employees become demotivated

Module 13 : Performance Management, Evaluations and Feedback

  • History of performance management
  • Outcomes
  • Research
  • Guiding principles

Module 14 : Training and Development

  • Topics for employee training
  • Benefits
  • Career and management development
  • Effective employee training programmes

Module 15: Legal Considerations

  • Definitions
  • Contract of employment
  • Types of contracts
  • Discrimination

Module 16: Career Development / Opportunities

  • Positions within the human resources industry
  • Career development opportunities
  • Understanding career development within a company
  • Career development plan

Module 17: Technology

  • Impact of technology on HR
  • Technology trends
  • Benefits of technology in HR
  • Technology and the evolution of HR

Module 18: Benefits / Compensation / Leave / Overtime / Insurance

  • Compensation
  • Benefits
  • Leave
  • Overtime

Module 19 : Strategic Planning / Mission Statements / Optimal Staffing

  • Strategic planning
  • Mission statements
  • Mission statement examples
  • Optimal staffing

Module 20 : Dealing with Workplace Violence / Bullying / Conflict Resolution

  • Understanding work place violence
  • Preventing and addressing bullying
  • Resolving conflict

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Help Your Company And Employees Achieve Success

Human resources have become an integral part of almost every company around the world. Whether you own your own company or you are interested in working with people for a larger corporation, then the HR Course may be the solution you are looking for. This course will guide you through human resources from the functions to providing you with valuable insight, advice and tips to ensure that you help your company achieve success and assist employees in achieving the best performance now and moving forward.

The HR Course is broken into twenty easy to manage modules which are brimming with valuable information. Each module focuses on various aspects within the human resources department, giving you the tools and information you need to ensure you provide the company and employees with the best service, ensuring that everything works smoothly each day and that employees remain motivated and passionate about what they do.

This course is studied at your own pace and in your own time. You can choose to study it in one go over a number of days or you can spread it out, studying when you have time. The benefit to this is that you can continue working full time while securing the certification you need to fast track or change your career moving forward.

On completion of the course, you will need to pass the multiple choice test. Once you successfully pass the test (you will be given two chances), then you can download and print your industry recognised certificate.

The course is designed to provide you with everything you need to know to enjoy a successful career in human resources. Whether you want to work at a company offering outsourcing solutions or you want to help your company retain your staff, you will find this information packed course offering you strategies, information and tips you can implement into your day right away.

By the end of this course, you will learn :

  • Learn what human resources are and what they entail. You will also learn the purpose and advantages of human resources.
  • Identify human resources good practices.
  • Learn interviewing techniques. You will be given information on preparing for an interview and the legal responsibilities when interviewing.
  • Get insight on how to prepare for a new employee, how to make them feel welcome and have them settle in without delay to ensure productivity isn't slowed.
  • Know what you need to add to employee guidelines and policy and procedure manuals. Learn about employee contracts, disciplinary action, grievance procedures and more.
  • Get a firm understanding on what human capital management is along with important duties.
  • Identify the HR skills needed from management skills to personal traits.
  • Learn what the purpose of an HR toolkit is, its benefits and what to include.
  • Learn about corporate social responsibility. This module includes green practices, strategy development and more.
  • Know what organisational behaviour is, approaches, models and more.
  • Learn how to effectively manage relationships.
  • Understand motivation and commitment. Learn why teams may become demotivated, why retention is important and the cost of staff turnover.
  • Get insight into performance management along with guiding principles and outcomes.
  • Learn about training and development, what to include in training and how to set up an effective employee training programme.
  • Identify the legal considerations.
  • Learn about career development.
  • Identify how technology has impacted HR.
  • Learn the basics of compensation, leave, benefits and more.
  • Get insight into dealing with workplace violence and bullying.
  • Learn about strategic planning.

Course Fast Facts:

  1. Learn the next steps to improve your company's Human Resource 
  2. Comprehensive 20 module Certificate in Level 2 in Human Resources Online Course
  3. Study along with simple instructions & demonstrations
  4. Written and developed by leading Human Resource experts
  5. Receive one-on-one online help & support
  6. Unlimited, lifetime access to online course
  7. Certificate of completion awarded with passing score for the online assessment
  8. Study at your own pace with no rigid class timetables, 24/7 from any computer or smart device

Course Delivery

Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation

All students who complete this course, receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

Module 1: Introduction to Human Resources

  • What is human resources?
  • What is the purpose of human resources?
  • HR outsourcing vs in-house management
  • Advantages and disadvantages of HR departments

Module 2 : Practising Human Resources

  • Practising human resources
  • HR good practices
  • Good practice indicators
  • Human resource management

Module 3 : The Interview

  • Legal responsibilities of an interviewer
  • Preparing for an interview
  • Setting up an interviewee database
  • Questioning techniques

Module 4 : New Employees

  • Preparing for a new employee
  • New employee induction
  • Training
  • Documentation

Module 5 : Contracts, Documents, and Procedures

  • Contract of employment guidelines
  • Example contract
  • Personnel records
  • Disciplinary action and grievance procedures

Module 6 : Human Capital Management

  • What is human capital management?
  • Understanding human capital management
  • Identifying what human capital management involves
  • Important duties

Module 7 : HR Skills

  • Management skills.
  • Personal traits.
  • Areas to work on.
  • Key skill areas.

Module 8 : HR Toolkit

  • HR toolkit purpose.
  • What the toolkit provides.
  • What to include in the toolkit.
  • Benefits of a HR toolkit.

Module 9 : Corporate Social Responsibility

  • What corporate social responsibility means and how it impacts human resources.
  • Implementing green practices.
  • Key areas.
  • Strategy development.

Module 10 : Organisational Behaviour

  • What is organisational behaviour?
  • Organisational behaviour and management
  • Approaches to organisational behaviour
  • Organisational behaviour model

Module 11 : Managing Relationships

  • Relationship management
  • Expectations
  • Interaction styles
  • Team dynamics

Module 12 : Motivation and Commitment

  • Understanding motivation and commitment in companies
  • Retention
  • Cost of employee turnover
  • Why employees become demotivated

Module 13 : Performance Management, Evaluations and Feedback

  • History of performance management
  • Outcomes
  • Research
  • Guiding principles

Module 14 : Training and Development

  • Topics for employee training
  • Benefits
  • Career and management development
  • Effective employee training programmes

Module 15: Legal Considerations

  • Definitions
  • Contract of employment
  • Types of contracts
  • Discrimination

Module 16: Career Development / Opportunities

  • Positions within the human resources industry
  • Career development opportunities
  • Understanding career development within a company
  • Career development plan

Module 17: Technology

  • Impact of technology on HR
  • Technology trends
  • Benefits of technology in HR
  • Technology and the evolution of HR

Module 18: Benefits / Compensation / Leave / Overtime / Insurance

  • Compensation
  • Benefits
  • Leave
  • Overtime

Module 19 : Strategic Planning / Mission Statements / Optimal Staffing

  • Strategic planning
  • Mission statements
  • Mission statement examples
  • Optimal staffing

Module 20 : Dealing with Workplace Violence / Bullying / Conflict Resolution

  • Understanding work place violence
  • Preventing and addressing bullying
  • Resolving conflict

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

We provide a 7 Day Money Back Refund on all Courses

Now Only AU$199 Save AU$70 (26%)
OFF RRP AU$269
Delivery Method Online
Get Info Pack

Special Offer

 

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Course Summary

Course ID No.: 070NSA113
Delivery Mode: Online
Course Access: Unlimited lifetime
Time required: Study at your own pace
Assessments: Yes
Qualification: Certificate

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