Learn to Lead Online Bundle, 10 Certificate Courses

Learn How to Lead, Motivate, & Inspire Greater Productivity Out of the People Around You

Learn to Lead Online Bundle, 10 Certificate Courses

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Get Influence and Persuasion, Coaching and Mentoring, Performance Management: Managing Employee Performance, Building Your Self Esteem and Assertiveness Skills, Conversational Leadership, Time Management: Get Organized for Peak Performance, Goal Setting, The Professional Supervisor, Getting Stuff Done: Personal Development Boot Camp, The ABC’s Of Supervising Others in this Bundle

1. Influence and Persuasion: Learn How To Speak Persuasively

When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. This course will teach you how to speak with influence and persuasion.

In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You’ll also receive an introduction to basic neuro linguistic programming techniques.

After you complete this course, you will be able to:

  • Make decisions about using persuasion versus manipulation.
  • Apply the concepts of pushing and pulling when influencing others.
  • Describe different techniques for getting persuasive conversations and presentations underway.
  • Make a persuasive presentation by using the 5 S’s.
  • Apply storytelling techniques to extend influence.
  • Leverage concepts of neuro linguistic programming in everyday influence and persuasion.

2. Coaching and Mentoring: Get the Best out of your Employees to Increase Productivity

Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed. This course will cover both of these essential skills.

In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles).

After you complete this course, you will be able to:

  • Understand how coaching can be used to develop your team.
  • Develop the coaching skills that help improve individual performance.
  • Demonstrate the behaviors and practices of an effective coach.
  • Recognize employees’ strengths and give them the feedback they need to succeed.
  • Identify employee problems and ways you can help to correct them.

3. Performance Management - Managing Employee Performance: How How To Create A Motivating Environment For Your Employees

Inspiring someone to be their best is no easy task. How do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best? This course will give you some of those skills.

In this course, you will learn about the Shared Management Model, which helps the manager transfer motivation and responsibility for results to the employee. This course will cover all three phases of the model: preparing the employee for the job, motivating them to do it, and evaluating their performance.

After you complete this course, you will be able to:

  • Understand the role of goal setting in performance management.
  • Have tools to help your employees set and achieve goals.
  • Have a three-phase model that will help you prepare employees for peak performance, activate their inner motivation, and evaluate their skills.
  • Have a better knowledge of motivational tools and techniques.

4. Building Your Self Esteem and Assertiveness Skills: Learn Ways To Build Your Self-Esteem

Ayn Rand once said, The man who does not value himself, cannot value anything or anyone. This course will give you some techniques that can dramatically change how you feel about yourself and how you approach the world.

In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves.

At the end of this course, you will be able to:

  • Recognize that you have worth, and are worthy of happiness.
  • Develop techniques for eliminating unhealthy thought patterns and replacing them with supportive patterns.
  • Learn how to turn negative thoughts into positive thoughts.
  • Learn how to make requests so that you get what you want.
  • Set goals that reflect your dreams and desires, and reinforce healthy patterns.

5. Conversational Leadership: Develop Your Conversational Leadership Skills

This course will help you develop your conversational leadership skills by focusing on meaningful conversations and communication. You will also learn about the World Café model, which you can use to foster input and conversation for any problem at hand.
Objectives

In this course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Café model. All of these tools will help you become a conversational leader and build stronger teams in your workplace.

After you complete this course, you will be able to:

  • Understand the wisdom inherent in encouraging conversational leadership.
  • Describe the four I’s of conversational leadership.
  • Apply the principles of conversational leadership to improve results.
  • Organize a simple World Café as an example of conversational leadership.

6. Time Management: Get Organized for Peak Performance

Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This course will give you some ways to get organized and make the most of your time.

In this course, you will learn how to organize your workflow and office space, use your planner effectively, and delegate some of your work to other people.

At the end of this course, you will be able to:

  • Better organize yourself and your workspace for peak efficiency.
  • Understand the importance of, and the most useful techniques for, setting and achieving goals.
  • Identify the right things to be doing and develop plans for doing them.
  • Learn what to delegate and how to delegate well.
  • Take control of things that can derail your workplace productivity.

7. Goal Setting: Learn How To Turn Your Dreams Into Reality

We all have things we want in life. This course will show you how to take the things that you dream about and wish for, and turn them into reality.

In this course, you will create your personal vision, identify your values, and make a bucket list. From there, you’ll create goals with SPIRIT, set up support systems, learn how to deal with setbacks, and identify ways to get started on your journey right now.

At the end of this course, you will be able to:

  • Identify what’s important to you in your life.
  • Use goal setting activities and appropriate language to articulate what you want in your life.
  • Explain what your dreams and goals are for both the short and long term.
  • Use motivating techniques to help you reach your goals.
  • Understand how to deal with setbacks.

8. The Professional Supervisor: Take Your Supervisory Skills To A Higher Level

Great leaders know that you must keep learning in order to be successful, especially if you are in a new role. This course will help you take your supervisory skills to a higher level.

In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adair’s action-centered leadership model, Paul Hersey and Ken Blanchard’s Situational Leadership II® model, and Velsoft’s signature leadership assessment.

After you complete this course, you will be able to:

  • Clarify the scope and nature of a supervisory position.
  • Learn some ways to deal with the challenges of the role.
  • Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
  • Learn key techniques to help you plan and prioritize effectively.
  • Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
  • Develop strategies for motivating your team, giving feedback, and resolving conflict.

9. Getting Stuff Done - Personal Development Boot Camp: Learn Personal Efficiency And Productivity

Like any other personal challenge, time management requires a customized system that works for you. This course will give you a number of organizational tools and techniques to consider. At the end of the course, you will have a personal productivity plan that you can apply right away.

To start this course, you’ll explore what personal efficiency is all about, as well as useful attitudes and skills that you might want to develop. Then, you’ll outline your vision statement, dreams, and goals. Next, you’ll learn about the 80/20 system, what characteristics your organizational system should have, how to design a functional workspace, and techniques for organizing your daily to-do items. You’ll also learn how to set up and maintain information management systems (both physical and virtual), prioritize tasks, create routines, and tackle procrastination. Finally, you’ll learn how to get organized at home.

After you complete this course, you will be able to:

  • Identify what personal efficiency is, what skill sets can improve your personal productivity, and what attitudes we should cultivate.
  • Explain why multi-tasking is a myth.
  • Describe what role long-term goals play in short-term efficiency.
  • Share a personal vision and develop dreams and goals from it.
  • Apply the 80/20 rule and learn how it should affect planning.
  • Identify the characteristics of a good organizational system.
  • Develop a plan for an efficient workspace, including a customized information center and a filing system.
  • Apply a system that will allow you to process any type of information that crosses your desk, including e-mail, electronic files, paper files, voice mail, text messages, and drop-in visitors..
  • Use the Eisenhower principle to prioritize work.
  • Say no.
  • Use routines to simplify your life.
  • Understand why you procrastinate and develop methods for tackling tasks.
  • Apply ideas and tools to make your household more productive and efficient.

10. The ABC’s Of Supervising Others: Learn To Overcome Problems You Encounter As A Workplace Leader

Congratulations: you’ve just been promoted to team supervisor! Has the panic set in yet? Don’t worry! This course will teach you all the skills that you need to be successful in your new role.
Objectives

This course will help you overcome many of the problems that you will encounter as a workplace leader. Topics include transitioning to a supervisory role, attitudes to cultivate, setting goals, personal productivity, communication skills, feedback techniques, conflict resolution, managing difficult conversations, and establishing credibility.

After you complete this course, you will be able to:

  • Adjust to the supervisor’s role with confidence.
  • Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees.
  • Identify key attitudes that you can develop to enhance your supervisory skills.
  • Use time management and planning techniques to maximize your success.
  • Develop a technique for giving instructions that are clear and understood.
  • Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Learn to Lead 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Influence and Persuasion Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment-Article
  • Pre-Assignment-Questions

Session 2: Understanding Persuasion

  • How Persuasion Works
  • Predictability
  • Reciprocation
  • Consistency and Commitment
  • Social Evidence
  • Authority
  • Liking
  • Scarcity
  • Self-Interest
  • Pre-Assignment Review

Session 3: Preparing to Persuade

  • Pushing and Pulling
  • Communicating with Confidence
  • Have a Purpose
  • Have an Outcome
  • Make Sure the Receiver is Ready
  • Apply Positive Intent
  • Words to Watch Out For
  • Your Inner Self Talk
  • Frame of Reference
  • Suspending Belief

Session 4: Getting Off on the Right Foot

  • Building Rapport
  • About Rapport
  • Establish and Maintain Rapport
  • Matching and Mirroring
  • Body Language
  • Voice Characteristics
  • Pacing
  • Scenario One
  • Scenario Two
  • Leading

Session 5: Presentation Strategies

  • Five Points for Any Presentation
  • The Five S Framework
  • Preparing with the Five S Pattern

Session 6: Using Stories to Persuade

  • The Importance of Story
  • Stories Have to Make You Stand Out
  • Your Story has to be Believable
  • Storytelling Works When it Makes Something More
  • Have a Beginning, Middle, and End
  • Be Conscious of Our Attention Span
  • Storytelling Time

Session 7: Using Neuro Linguistic Programming

  • Defining Neuro Linguistic Programming
  • Neuro + Linguistic + Programming =
  • So What Does it Mean?
  • A Brief History
  • Understanding Common NLP Terms
  • Embedding Positive or Negative Commands
  • Storytelling Time
  • Influencing Outcomes
  • Presuppositions as Questions
  • Insightful Sentences

Session 8: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 2 - Certificate In Coaching and Mentoring Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment: Introduction
  • Pre-Assignment Assessment: Communication Skills

 Session 2: Defining Coaching and Mentoring

  • Coaching and Mentoring
  • Mentees, Proteges, and Telemachus
  • Matching Mentors
  • Defining Coaching
  • What Coaching Is Not
  • The Coaching Formula
  • The Three Factors
  • Coaching Skills

 Session 3: Coaching Assessment Review

  • Coaching Assessment and Scoring
  • Making Connections
  • Making Connections

 Session 4: Interpersonal Communication Skills

  • What are Communication Skills?
  • Making Connections
  • Getting Better with Communication
  • Open Questions
  • Closed Questions
  • Probing Techniques
  • Probing Techniques
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener

 Session 5: Critical Coaching Skills

  • The Five Skills
  • Making Connections

 Session 6: Setting Goals with SPIRIT

  • Setting Achievable Goals
  • Identifying Your Dreams
  • Inspiring Ideas
  • SPIRIT Goals
  • Getting on Track

 Session 7: Learning Styles and Principles

  • Learning Styles
  • Making Connections
  • Adult Learning Principles, Part One
  • Adult Learning Principles, Part Two
  •  Session 8: The Benefits/Consequences Matrix
  • Coaching Tools

 Session 9: Skills Involved in Coaching

  • Mix and Match

 Session 10: The Coaching Model

  • The Four Steps
  • Key Characteristics

 Session 11: Giving Effective Feedback

  • Important Elements, Part One
  • Important Elements, Part Twos

 Session 12: Coaching Problems and Solutions

  • Case Studies
  • Making Connections

 Session 13: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate In Performance Management: Managing Employee Performance Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment Questions

 Session 2: The Shared Management Model

  • What is Performance Management?
  • The Rake
  • The Shared Management Model
  • About The Shared Management Model

 Session 3: Setting Goals

  • Setting Goals with SPIRIT
  • Example: Improving My Performance
  • Getting Into It

 Session 4: Phase I (Preparation)

  • Overview
  • Choosing the Right Person for the Job
  • Setting Standards
  • Effective Training
  • Coaching 101
  • What Coaching is Not
  • What Coaching is Really About
  • The Coaching Toolkit
  • The Coaching Formula
  • Checklist for Success

 Session 5: Phase II (Activation)

  • Overview
  • Motivation
  • The Carrot
  • The Whip
  • The Plant
  • Motivation

 Session 6: Phase III, Part A (Ongoing Evaluation)

  • Overview
  • Characteristics of Effective Feedback
  • Case Study
  • Individual Exercise
  • Scenario One
  • Scenario Two
  • Scenario Three
  • Scenario Four
  • Scenario Five
  • Accepting Criticism

 Session 7: Phase III, Part B (Formal Evaluation)

  • Overview
  • Causes of Poor Performance
  • Techniques for Success
  • What Not To Do
  • Case Study: What Upset John?
  • Questions
  • About Performance Reviews
  • Sample 1
  • Sample 2
  • Sample 3
  • Sample 4
  • Sample 5
  • Common Questions

 Session 8: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Certificate In Building Your Self Esteem and Assertiveness Skills Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part 1
  • Pre-Assignment, Part 2
  • Pre-Assignment, Part 3

 Session 2: What Is Self-Esteem?

  • Defining Self-Esteem
  • Self-Esteem and Confidence
  • Origins of Low Self-Esteem
  • Conditioned Behavior
  • Changing the Conditioning
  • Putting Things in Perspective

 Session 3: Improving Self-Esteem

  • Stop Spreading Negative Messages
  • Generalizations
  • Negative and Negating Comments
  • Changing Your Language
  • Throw out Perfectionism
  • Creating Healthy Patterns

 Session 4: Building Self-Esteem

  • Building Confidence in Others
  • Putting Others at Ease
  • Presenting Yourself Well
  • Creating Positive Impressions
  • Our Thoughts on Creating Impressions
  • Choosing Your Actions

 Session 5: Increasing Our Self-Esteem

  • Assessing Internal Factors
  • Building Up and Tearing Down
  • Our Thoughts on Building and Tearing
  • Where Am I?

 Session 6: Esteemed Confidence

  • Techniques that Work
  • Pretend You Are Confident
  • Technique 1
  • When Your Positive Self-Talk Doesnt Listen
  • Technique 2
  • When You Meet People, Look Them in the Eye
  • Technique 3
  • Dance
  • Technique 4
  • Know Your Stuff
  • Technique 5
  • Rehearsal is the Best Confidence Builder
  • Technique 6
  • Every Day, Remind Yourself That You Have Done Some Things Well
  • Technique 7
  • Read Inspiring Biographies and Autobiographies
  • Technique 8
  • Be Thankful
  • Technique 9
  • Push Yourself to Accomplish Short-Term Goals
  • Technique 10
  • Do Something for Yourself Every Week
  • Technique 11

 Session 7: The Power of Thought

  • Identifying the Situations
  • Negative Thoughts
  • Controlling Your Thoughts
  • Flip it Around
  • Tyrones Thinking
  • Discussion Questions
  • Discussing Tyrones Thoughts
  • Avoiding Traps
  • Removing the Distortions

 Session 8: Ask for What You Want

  • What Do You Want?
  • Ask Assertively and Effectively
  • Your Hearts Desire
  • Marlenes Story
  • Discussion Question

 Session 9: Create What You Want

  • Identifying Dreams and Setting Goals
  • SPIRIT Goals
  • My Own Goal Setting

 Session 10: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 5 - Certificate In Conversational Leadership Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Whats In A Word?

  • Pre-Assignment Review, Part One
  • Pre-Assignment Review, Part Two
  • What is Conversational Leadership?

 Session 3: Fundamental Elements

  • Designing Meaningful Conversations
  • Building Your Personal Skills
  • Tips for Becoming a Better Listener

 Session 4: The Four-I Model of Organizational Conversation

  • Intimacy
  • The Four Features
  • Replacing Corporate Communication
  • Interactivity
  • Evolving Communication Techniques
  • Case Study
  • Making Connections
  • Inclusion
  • Looking at Inclusive Communications
  • Case Studies
  • Intentionality
  • Creating a Conversational Strategy
  • Sample Strategy Elements
  • Common Language
  • Making Connections

 Session 5: The Conversational Leadership Framework

  • Getting Started, Part One
  • Getting Started, Part Two
  • Powerful Conversations
  • Case Study
  • Making Connections
  • Creating the Conversation
  • Identifying Your Purpose
  • The Physical Setup
  • The Finishing Touches
  • Above and Beyond
  • Involving Your Stakeholders
  • Applying the Concepts
  • Summary
  • Developing the Questions
  • Leveraging Appreciative Inquiry, Part One
  • Leveraging Appreciative Inquiry, Part Two
  • Getting It Right
  • Taking It Further
  • Getting to the Goal
  • Making Connections
  • Innovative Leadership
  • Building Common Ground
  • Questions to Consider

 Session 6: World Café

  • Setting Up
  • Where the Magic Happens
  • Round 1: Starting the Conversation
  • Round 2: Connections Start
  • Round 3: Back to the Beginning
  • Round 4: Conversation of the Whole

 Session 7: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 6 - Certificate In Time Management: Get Organized for Peak Performance Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

Session 2: The Power of a Change

  • Your Bucket List
  • 1 to 10
  • 11 to 20
  • 21 to 30
  • 31 to 40
  • 41 to 50
  • Pre-Assignment Review

Session 3: Changing Our Perspective

  • Making Changes
  • Connecting with People
  • Paperwork
  • Reading
  • Exercise
  • Summarizing the Priorities
  • Case Study, Part One
  • Case Study, Part Two
  • Questions

Session 4: Setting Goals

  • The Dot Exercise
  • Setting Goals
  • Setting Goals with SPIRIT
  • Setting a SPIRIT Goal

Session 5: Planning Tips and Tricks

  • Guidelines for Efficient Planning
  • Using a Guideline
  • Making Plans
  • Organizing Your Work Area and Your Paperwork
  • Using a Tip

Session 6: Setting Up a Routine

  • How Routines Can Help You
  • Creating a Routine
  • What to Include?
  • Creating Your Routine

Session 7: Doing it Right

  • Balance
  • Balancing Your Week
  • Organize Your Time
  • Organizing Yourself
  • Let Things Go
  • Delegate
  • Five Levels and Five Steps of Delegation
  • Delegating Work
  • The Story
  • Managing Time
  • Questions, Part 1
  • Questions, Part 2
  • Discussing Sheila

Session 8: Putting an End to Procrastination

  • Eating a Frog
  • Choose the Ugly One
  • Clearing Out the Frogs

Session 9: Getting Organized

  • Surface of the Desk
  • Contents of the Desk
  • Getting Rid of Clutter
  • Guidelines for Keeping a Piece of Paper
  • Cleaning Up

Session 10: Organizing Your Files

  • Sorting Based on File Type
  • File Categories
  • Working Files
  • Reference Files
  • Archive Files
  • Disaster Files
  • Your Filing System
  • Electronic Files
  • Your Electronic Files
  • Briefcase
  • The Batching Technique
  • Batching Tasks

Session 11: Managing Your Workload

  • Managing E-mail
  • Looking at Your E-mail
  • Working Effectively with E-mail
  • Mary Marvelous
  • Question
  • Our Recommendation
  • Next Steps
  • Workload Analysis
  • The 168 Hour Plan
  • Using Your Time
  • More or Less
  • Happiness and Me Time
  • Regrets

Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 7 - Certificate In Goal Setting Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Making Connections

Session 2: Pre-Assignment Review

  •    Pre-Assignment Review Questions

Session 3: Self-Understanding

  • Understanding the Importance of Goal Setting
  • Choosing a Mentor
  • Making Connections

Session 4: Laying the Foundation

  • Creating Your Personal Vision Statement
  • Step One: Identify Your Values
  • Step Two: Define Your Values
  • Step Three: Put It All Together
  • A Closer Look
  • Where our Values Live

Session 5: Whats In Your Bucket?

  • The Bucket Principle
  • Digging Deeper into the Bucket
  • Steps to Success

Session 6: Getting Down to Business

  • Identifying Goals
  • Goals in Real Life
  • Stretch Goals and Risk Taking
  • The Big Picture
  • Goals with SPIRIT
  • My Dreams and Goals

Session 7: Getting Started Today

  • Ready, Set, Go!
  • Prioritizing Tools
  • Visualization Techniques
  • Trying it Out
  • Support Systems
  • Action Planning and Follow-Through
  • Motivators

Session 8: Dealing with Setbacks

  • Everyone Has Setbacks

Session 9: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 8 - Certificate In The Professional Supervisor Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Questionnaire: Role As A Member of The Management Team
  • Questionnaire: Organizational Skills
  • Questionnaire: Leadership Skills
  • Questionnaire: Communication Skills
  • Questionnaire: Interaction/Team Skills
  • Questionnaire: Problem/Conflict Resolution Skills
  • Questionnaire: Pre-Course Score
  • Questionnaire: Post-Course Score

Session 2: Adjusting to Your Role

  • Introduction
  • Be a Learner
  • Refresh Your Network
  • Leverage a Mentor
  • Set Limits
  • Let Go
  • Pre-Assignment Review
  • Pre-Assignment Review
  • Making The Transition
  • Dealing With Older Employees
  • Dealing With Friends Who You Now Supervise
  • Dealing With Unions

Session 3: A Supervisors Responsibilities

  • Making Connections

Session 4: Action-Centered Leadership

  • Model Overview
  • Individual
  • Team
  • Task
  • Considering The Possibilities

Session 5: Making Plans

  • Old Sayings With Staying Power
  • Introduction
  • Breaking Down The Matrix
  • Progress and Maintenance Tasks
  • Prioritizing Case Study
  • The Four Elements
  • The Importance of Goals
  • Benefits for Employees
  • Planning to Plan

Session 6: Setting Goals

  • Going After Your Dreams
  • The SPIRIT Acronym

Session 7: Defining Leadership

  • Making Connections
  • Key Characteristics
  • A Brief History, Part One
  • A Brief History, Part Two
  • The Leadership Formula
  • Where We Want To Be
  • Direction and Support
  • Case Studies
  • Situation Two
  • Situation Three
  • Situation Four

Session 8: The Situational Leadership Model

  • The Situational Leadership II® Model
  • Directors Style
  • Coachs Style
  • Supporters Style
  • Delegators Style
  • Understanding Your Comfort Zone
  • Our Comfort Zone
  • The Cyclical Process

Session 9: Whats Your Type? How About Mine?

  • Assessing Your Preferences
  • Identifying Your Characteristics and Preferences
  • Example
  • Questionnaire
  • What Does it Mean To Have a Number?
  • Mostly As – Inquiring Rationals, Part One
  • Mostly As – Inquiring Rationals, Part Two
  • Mostly Bs – Authentic Idealists, Part One
  • Mostly Bs – Authentic Idealists, Part Two
  • Mostly Cs – Organized Guardians, Part One
  • Mostly Cs – Organized Guardians, Part Two
  • Mostly Ds – Resourceful Artisans
  • Mostly Ds – Resourceful Artisans, Part Two
  • Whats Important?
  • Making Connections

Session 10: Team Building Tips

  • What is a Team?
  • What Does That Mean?
  • Advantages and Disadvantages of Teams
  • The Advantages of Teams
  • The Advantages of Teams
  • How Can Teams Help Employees Grow?

Session 11: Developing a High-Performing Team

  • The Five Stages of Team Development
  • Forming
  • Storming
  • Norming
  • Performing
  • Adjourning
  • How Can I Help?
  • Team Problem Solving
  • Tips for Effective Leadership
  • Characteristics of Team Players

Session 12: Communication Skills

  • Defining Communication
  • Making Connections
  • Communication Barriers
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Making Connections
  • Building Relationships with Questions
  • Open Questions
  • Closed Questions
  • Opening Up Questions
  • Probing Techniques
  • Verbal and Non-Verbal Probes
  • Probing Techniques
  • The Communication Process
  • Breaking Down the Process
  • Tips and Tricks

Session 13: Motivating Employees

  • To Motivate or Instigate
  • The Carrot
  • The Whip
  • The Plant
  • What Do You Think?
  • Making Connections

Session 14: Orientation and Onboarding

  • The First 48 Hours
  • Orientation
  • Onboarding
  • How Did Your Orientation Rate?
  • Questions

Session 15: Training Tips and Tricks

  • Guidelines for Effective Training
  • Developing Your Training Skills

Session 16: Providing Feedback

  • The Purpose of Feedback
  • In Private
  • Balanced
  • Relevant
  • Specific
  • Documented
  • Personal (In the Right Way)
  • Skill Building
  • Receiving Feedback

Session 17: Doing Delegation Right

  • Delegation is a Key Skill
  • Defining Responsibility and Accountability
  • Defining Delegation
  • Making Connections

Session 18: Dealing with Conflict

  • Process Overview
  • Deciding When To Get Involved
  • The Problem Solving Model
  • Breaking Down The Model
  • Background Information, Part One
  • Background Information, Part Two
  • Team Leaders Worksheet

Session 19: Managing Disciplinary Issues

  • What is Discipline?
  • The Disciplinary Meeting
  • The Disciplinary Meeting
  • A Sample Discipline Checklist for a Supervisor

Session 20: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 9 - Certificate In Getting Stuff Done: Personal Development Boot Camp Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment: Purpose
  • Pre-Assignment: Steps
  • Pre-Assignment: Images
  • Pre-Assignment: Images

Session 2: Understanding Personal Efficiency

  • Defining Personal Efficiency
  • In the Groove
  • A Holistic Approach
  • Time Management vs. Personal Productivity

Session 3: Developing the Right Attitude

  • Useful Skill Sets
  • Useful Attitudes
  • Why Multi-Tasking is a Myth

Session 4: Laying the Foundation

  • Creating a Personal Vision Statement
  • Step One: Identifying Your Values
  • Bringing It All Together
  • Step Three: Put it all Together
  • Making Connections
  • Identifying Dreams and Setting Goals
  • Getting Some Ideas
  • SPIRIT
  • Putting it All Together

Session 5: The Building Blocks of a Good Organizational System

  • Paretos Principle
  • Characteristics of a Good Organizational System
  • Building a Customizable System

Session 6: Creating the Right Environment

  • Garbage Out!
  • Step Two: Make an Action Plan
  • Step Three: Get Started, Part One
  • Step Three: Get Started, Part Two
  • Step Four: Finish the Task
  • Laying Out Your Workspace, Part One
  • Laying Out Your Workspace, Part Two
  • Re-Designing Your Workspace
  • Setting up a Daily System
  • Priority Tray
  • The Incubator
  • Sample Incubator
  • Using the Incubator
  • Using the Incubator Each Day
  • Setting up a Filing System
  • Four File Types
  • Filing Tips
  • Putting Everything Back Together
  • Putting it in Action, Part 1
  • Putting it in Action, Part 1

Session 7: Setting up your Virtual Environment

  • Organizing Electronic Files
  • Tips and Tricks
  • Making Your E-Mail Program Work for You
  • Commit to Your E-mail Program
  • Take Some Training
  • Set Up Folders
  • Schedule Backups and Archives
  • Automate What You Can
  • Use Time-Saving Tools
  • Exploring Applications
  • Top Applications

Session 8: Setting up Your Information Management Center

  • Key Components of a System, Part 1
  • Key Components of a System, Part 2
  • Case Study: Sarah the Salesperson
  • Case Study: Walter the Writer
  • Case Study: Edna the Executive Assistant
  • Making Connections
  • Lessons Learned, Part 1
  • Lessons Learned Part 2

Session 9: Managing Information in Six Easy Steps

  • GOPHER It!
  • GOPHER It!
  • Processing E-Mail Messages
  • Digging Donald out of the Hole
  • Problem One
  • Problem Two
  • Problem Three

Session 10: Prioritizing Your Tasks

  • The Urgent-Important Matrix
  • Matrix Overview
  • Quadrant 1: Urgent and Important
  • Quadrant 2: Important but Not Urgent
  • Quadrant 3: Urgent but Not Important
  • Quadrant 4: Not Urgent and Not Important
  • Putting Tasks in Their Place

Session 11: Saying No

  • Techniques for Saying No, Part One
  • Techniques for Saying No, Part Two
  • Techniques for Saying No, Part Three
  • Techniques for Saying No, Part Four

Session 12: Creating Routines

  • Why Routines?
  • Start of Day Routine
  • End of Day Routine
  • Dealing with E-mail

Session 13: Stopping Procrastination Now (Not Later!)

  • Tackling Procrastination
  • A Challenge to Change, Part 1
  • A Challenge to Change, Part 2
  • A Challenge to Change, Part 3
  • A Challenge to Change, Part 4

Session 14: Applying Our Lessons at Home

  • Meals
  • Exercise
  • Fun Stuff
  • Children
  • Chores
  • General Organization
  • Session 15: A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 10 - Certificate In The ABCs Of Supervising Others Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

Session 2: Pre-Assignment Review

  • Pre-Assignment Review

Session 3: Making the Transition

  • How Will My Role Change?
  • Coping with the Changes
  • What to Say If Youre Teased About Being the Boss
  • Tips for Learning the Ropes Quickly, Part One
  • Tips for Learning the Ropes Quickly, Part Two
  • Questions Supervisors Have

Session 4: Responsibilities of a Supervisor

  • Making Connections

Session 5: Key Behaviors and Attitudes

  • Building the Right Environment
  • Cues for Success
  • Motivation from Within
  • Making Connections
  • Committing to Lifelong Learning
  • The Value of Practice
  • Learning Plans

Session 6: Setting Goals

  • Know Where You Are Going
  • Getting Specific
  • Setting Goals with SPIRIT

Session 7: Planning for Success

  • How Can Planning Help Me?
  • Getting Things In Order
  • Getting Things In Order
  • Making Connections
  • Mastering E-mail
  • Calculating Your Time
  • Tips for Tackling the E-Mail Monster
  • Time Management Tips
  • Key Planning Points
  • Putting Plans into Action with Scheduling Aids
  • Organizing Your Work Area and Your Paperwork
  • Organizing Your Work Area and Your Paperwork
  • The Master Plan
  • The Supporting Plan
  • Usage of Resources
  • The Next Steps
  • Suggestions to Maximize Planning and Prioritizing

Session 8: Active Listening Techniques

  • About Active Listening
  • Key Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener

Session 9: Communication Skills

  • Questioning Skills
  • Open Questions
  • Closed Questions
  • Opening Up Our Questions
  • Probing Techniques
  • Probing Techniques
  • Pushing My Buttons
  • What Is Said and What Is Heard
  • Managing Our Non-Verbal Messages

Session 10: Giving Feedback

  • Six Characteristics of Effective Feedback, Part One
  • Six Characteristics of Effective Feedback, Part Two
  • Six Characteristics of Effective Feedback, Part Three
  • Skill Building
  • Receiving Feedback

Session 11: Giving Instructions

  • Understanding Learning Styles
  • Obstacles to Effective Instructions

Session 12: Orders, Requests, and Suggestions

  • Defining the Terms
  • Requests
  • Suggestions
  • Making Connections

Session 13: Managing Conflict

  • The Conflict Resolution Process
  • When To Get Involved
  • Breaking Down the Process

Session 14: Managing Challenging Situations

  • Steps for a Difficult Conversation
  • Step 1: Make Sure the Receiver is Ready
  • Step 2: State Your Purpose
  • Step 3: Ask For Their Story
  • Step 4: Tell Your Side
  • Step 5: Get to The Third Side
  • Step 6: Evaluate the Three Fs
  • Step 7: Create an Action Plan, If Appropriate
  • Step 8: Follow Up
  • Case Studies

Session 15: Dealing with Others

  • Understanding Your Relationships
  • Establishing Credibility

Session 16: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

About this Course

Get Influence and Persuasion, Coaching and Mentoring, Performance Management: Managing Employee Performance, Building Your Self Esteem and Assertiveness Skills, Conversational Leadership, Time Management: Get Organized for Peak Performance, Goal Setting, The Professional Supervisor, Getting Stuff Done: Personal Development Boot Camp, The ABC’s Of Supervising Others in this Bundle

1. Influence and Persuasion: Learn How To Speak Persuasively

When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. This course will teach you how to speak with influence and persuasion.

In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You’ll also receive an introduction to basic neuro linguistic programming techniques.

After you complete this course, you will be able to:

  • Make decisions about using persuasion versus manipulation.
  • Apply the concepts of pushing and pulling when influencing others.
  • Describe different techniques for getting persuasive conversations and presentations underway.
  • Make a persuasive presentation by using the 5 S’s.
  • Apply storytelling techniques to extend influence.
  • Leverage concepts of neuro linguistic programming in everyday influence and persuasion.

2. Coaching and Mentoring: Get the Best out of your Employees to Increase Productivity

Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed. This course will cover both of these essential skills.

In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles).

After you complete this course, you will be able to:

  • Understand how coaching can be used to develop your team.
  • Develop the coaching skills that help improve individual performance.
  • Demonstrate the behaviors and practices of an effective coach.
  • Recognize employees’ strengths and give them the feedback they need to succeed.
  • Identify employee problems and ways you can help to correct them.

3. Performance Management - Managing Employee Performance: How How To Create A Motivating Environment For Your Employees

Inspiring someone to be their best is no easy task. How do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best? This course will give you some of those skills.

In this course, you will learn about the Shared Management Model, which helps the manager transfer motivation and responsibility for results to the employee. This course will cover all three phases of the model: preparing the employee for the job, motivating them to do it, and evaluating their performance.

After you complete this course, you will be able to:

  • Understand the role of goal setting in performance management.
  • Have tools to help your employees set and achieve goals.
  • Have a three-phase model that will help you prepare employees for peak performance, activate their inner motivation, and evaluate their skills.
  • Have a better knowledge of motivational tools and techniques.

4. Building Your Self Esteem and Assertiveness Skills: Learn Ways To Build Your Self-Esteem

Ayn Rand once said, The man who does not value himself, cannot value anything or anyone. This course will give you some techniques that can dramatically change how you feel about yourself and how you approach the world.

In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves.

At the end of this course, you will be able to:

  • Recognize that you have worth, and are worthy of happiness.
  • Develop techniques for eliminating unhealthy thought patterns and replacing them with supportive patterns.
  • Learn how to turn negative thoughts into positive thoughts.
  • Learn how to make requests so that you get what you want.
  • Set goals that reflect your dreams and desires, and reinforce healthy patterns.

5. Conversational Leadership: Develop Your Conversational Leadership Skills

This course will help you develop your conversational leadership skills by focusing on meaningful conversations and communication. You will also learn about the World Café model, which you can use to foster input and conversation for any problem at hand.
Objectives

In this course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Café model. All of these tools will help you become a conversational leader and build stronger teams in your workplace.

After you complete this course, you will be able to:

  • Understand the wisdom inherent in encouraging conversational leadership.
  • Describe the four I’s of conversational leadership.
  • Apply the principles of conversational leadership to improve results.
  • Organize a simple World Café as an example of conversational leadership.

6. Time Management: Get Organized for Peak Performance

Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This course will give you some ways to get organized and make the most of your time.

In this course, you will learn how to organize your workflow and office space, use your planner effectively, and delegate some of your work to other people.

At the end of this course, you will be able to:

  • Better organize yourself and your workspace for peak efficiency.
  • Understand the importance of, and the most useful techniques for, setting and achieving goals.
  • Identify the right things to be doing and develop plans for doing them.
  • Learn what to delegate and how to delegate well.
  • Take control of things that can derail your workplace productivity.

7. Goal Setting: Learn How To Turn Your Dreams Into Reality

We all have things we want in life. This course will show you how to take the things that you dream about and wish for, and turn them into reality.

In this course, you will create your personal vision, identify your values, and make a bucket list. From there, you’ll create goals with SPIRIT, set up support systems, learn how to deal with setbacks, and identify ways to get started on your journey right now.

At the end of this course, you will be able to:

  • Identify what’s important to you in your life.
  • Use goal setting activities and appropriate language to articulate what you want in your life.
  • Explain what your dreams and goals are for both the short and long term.
  • Use motivating techniques to help you reach your goals.
  • Understand how to deal with setbacks.

8. The Professional Supervisor: Take Your Supervisory Skills To A Higher Level

Great leaders know that you must keep learning in order to be successful, especially if you are in a new role. This course will help you take your supervisory skills to a higher level.

In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adair’s action-centered leadership model, Paul Hersey and Ken Blanchard’s Situational Leadership II® model, and Velsoft’s signature leadership assessment.

After you complete this course, you will be able to:

  • Clarify the scope and nature of a supervisory position.
  • Learn some ways to deal with the challenges of the role.
  • Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
  • Learn key techniques to help you plan and prioritize effectively.
  • Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
  • Develop strategies for motivating your team, giving feedback, and resolving conflict.

9. Getting Stuff Done - Personal Development Boot Camp: Learn Personal Efficiency And Productivity

Like any other personal challenge, time management requires a customized system that works for you. This course will give you a number of organizational tools and techniques to consider. At the end of the course, you will have a personal productivity plan that you can apply right away.

To start this course, you’ll explore what personal efficiency is all about, as well as useful attitudes and skills that you might want to develop. Then, you’ll outline your vision statement, dreams, and goals. Next, you’ll learn about the 80/20 system, what characteristics your organizational system should have, how to design a functional workspace, and techniques for organizing your daily to-do items. You’ll also learn how to set up and maintain information management systems (both physical and virtual), prioritize tasks, create routines, and tackle procrastination. Finally, you’ll learn how to get organized at home.

After you complete this course, you will be able to:

  • Identify what personal efficiency is, what skill sets can improve your personal productivity, and what attitudes we should cultivate.
  • Explain why multi-tasking is a myth.
  • Describe what role long-term goals play in short-term efficiency.
  • Share a personal vision and develop dreams and goals from it.
  • Apply the 80/20 rule and learn how it should affect planning.
  • Identify the characteristics of a good organizational system.
  • Develop a plan for an efficient workspace, including a customized information center and a filing system.
  • Apply a system that will allow you to process any type of information that crosses your desk, including e-mail, electronic files, paper files, voice mail, text messages, and drop-in visitors..
  • Use the Eisenhower principle to prioritize work.
  • Say no.
  • Use routines to simplify your life.
  • Understand why you procrastinate and develop methods for tackling tasks.
  • Apply ideas and tools to make your household more productive and efficient.

10. The ABC’s Of Supervising Others: Learn To Overcome Problems You Encounter As A Workplace Leader

Congratulations: you’ve just been promoted to team supervisor! Has the panic set in yet? Don’t worry! This course will teach you all the skills that you need to be successful in your new role.
Objectives

This course will help you overcome many of the problems that you will encounter as a workplace leader. Topics include transitioning to a supervisory role, attitudes to cultivate, setting goals, personal productivity, communication skills, feedback techniques, conflict resolution, managing difficult conversations, and establishing credibility.

After you complete this course, you will be able to:

  • Adjust to the supervisor’s role with confidence.
  • Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees.
  • Identify key attitudes that you can develop to enhance your supervisory skills.
  • Use time management and planning techniques to maximize your success.
  • Develop a technique for giving instructions that are clear and understood.
  • Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Learn to Lead 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Influence and Persuasion Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment-Article
  • Pre-Assignment-Questions

Session 2: Understanding Persuasion

  • How Persuasion Works
  • Predictability
  • Reciprocation
  • Consistency and Commitment
  • Social Evidence
  • Authority
  • Liking
  • Scarcity
  • Self-Interest
  • Pre-Assignment Review

Session 3: Preparing to Persuade

  • Pushing and Pulling
  • Communicating with Confidence
  • Have a Purpose
  • Have an Outcome
  • Make Sure the Receiver is Ready
  • Apply Positive Intent
  • Words to Watch Out For
  • Your Inner Self Talk
  • Frame of Reference
  • Suspending Belief

Session 4: Getting Off on the Right Foot

  • Building Rapport
  • About Rapport
  • Establish and Maintain Rapport
  • Matching and Mirroring
  • Body Language
  • Voice Characteristics
  • Pacing
  • Scenario One
  • Scenario Two
  • Leading

Session 5: Presentation Strategies

  • Five Points for Any Presentation
  • The Five S Framework
  • Preparing with the Five S Pattern

Session 6: Using Stories to Persuade

  • The Importance of Story
  • Stories Have to Make You Stand Out
  • Your Story has to be Believable
  • Storytelling Works When it Makes Something More
  • Have a Beginning, Middle, and End
  • Be Conscious of Our Attention Span
  • Storytelling Time

Session 7: Using Neuro Linguistic Programming

  • Defining Neuro Linguistic Programming
  • Neuro + Linguistic + Programming =
  • So What Does it Mean?
  • A Brief History
  • Understanding Common NLP Terms
  • Embedding Positive or Negative Commands
  • Storytelling Time
  • Influencing Outcomes
  • Presuppositions as Questions
  • Insightful Sentences

Session 8: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 2 - Certificate In Coaching and Mentoring Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment: Introduction
  • Pre-Assignment Assessment: Communication Skills

 Session 2: Defining Coaching and Mentoring

  • Coaching and Mentoring
  • Mentees, Proteges, and Telemachus
  • Matching Mentors
  • Defining Coaching
  • What Coaching Is Not
  • The Coaching Formula
  • The Three Factors
  • Coaching Skills

 Session 3: Coaching Assessment Review

  • Coaching Assessment and Scoring
  • Making Connections
  • Making Connections

 Session 4: Interpersonal Communication Skills

  • What are Communication Skills?
  • Making Connections
  • Getting Better with Communication
  • Open Questions
  • Closed Questions
  • Probing Techniques
  • Probing Techniques
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener

 Session 5: Critical Coaching Skills

  • The Five Skills
  • Making Connections

 Session 6: Setting Goals with SPIRIT

  • Setting Achievable Goals
  • Identifying Your Dreams
  • Inspiring Ideas
  • SPIRIT Goals
  • Getting on Track

 Session 7: Learning Styles and Principles

  • Learning Styles
  • Making Connections
  • Adult Learning Principles, Part One
  • Adult Learning Principles, Part Two
  •  Session 8: The Benefits/Consequences Matrix
  • Coaching Tools

 Session 9: Skills Involved in Coaching

  • Mix and Match

 Session 10: The Coaching Model

  • The Four Steps
  • Key Characteristics

 Session 11: Giving Effective Feedback

  • Important Elements, Part One
  • Important Elements, Part Twos

 Session 12: Coaching Problems and Solutions

  • Case Studies
  • Making Connections

 Session 13: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate In Performance Management: Managing Employee Performance Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment Questions

 Session 2: The Shared Management Model

  • What is Performance Management?
  • The Rake
  • The Shared Management Model
  • About The Shared Management Model

 Session 3: Setting Goals

  • Setting Goals with SPIRIT
  • Example: Improving My Performance
  • Getting Into It

 Session 4: Phase I (Preparation)

  • Overview
  • Choosing the Right Person for the Job
  • Setting Standards
  • Effective Training
  • Coaching 101
  • What Coaching is Not
  • What Coaching is Really About
  • The Coaching Toolkit
  • The Coaching Formula
  • Checklist for Success

 Session 5: Phase II (Activation)

  • Overview
  • Motivation
  • The Carrot
  • The Whip
  • The Plant
  • Motivation

 Session 6: Phase III, Part A (Ongoing Evaluation)

  • Overview
  • Characteristics of Effective Feedback
  • Case Study
  • Individual Exercise
  • Scenario One
  • Scenario Two
  • Scenario Three
  • Scenario Four
  • Scenario Five
  • Accepting Criticism

 Session 7: Phase III, Part B (Formal Evaluation)

  • Overview
  • Causes of Poor Performance
  • Techniques for Success
  • What Not To Do
  • Case Study: What Upset John?
  • Questions
  • About Performance Reviews
  • Sample 1
  • Sample 2
  • Sample 3
  • Sample 4
  • Sample 5
  • Common Questions

 Session 8: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Certificate In Building Your Self Esteem and Assertiveness Skills Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part 1
  • Pre-Assignment, Part 2
  • Pre-Assignment, Part 3

 Session 2: What Is Self-Esteem?

  • Defining Self-Esteem
  • Self-Esteem and Confidence
  • Origins of Low Self-Esteem
  • Conditioned Behavior
  • Changing the Conditioning
  • Putting Things in Perspective

 Session 3: Improving Self-Esteem

  • Stop Spreading Negative Messages
  • Generalizations
  • Negative and Negating Comments
  • Changing Your Language
  • Throw out Perfectionism
  • Creating Healthy Patterns

 Session 4: Building Self-Esteem

  • Building Confidence in Others
  • Putting Others at Ease
  • Presenting Yourself Well
  • Creating Positive Impressions
  • Our Thoughts on Creating Impressions
  • Choosing Your Actions

 Session 5: Increasing Our Self-Esteem

  • Assessing Internal Factors
  • Building Up and Tearing Down
  • Our Thoughts on Building and Tearing
  • Where Am I?

 Session 6: Esteemed Confidence

  • Techniques that Work
  • Pretend You Are Confident
  • Technique 1
  • When Your Positive Self-Talk Doesnt Listen
  • Technique 2
  • When You Meet People, Look Them in the Eye
  • Technique 3
  • Dance
  • Technique 4
  • Know Your Stuff
  • Technique 5
  • Rehearsal is the Best Confidence Builder
  • Technique 6
  • Every Day, Remind Yourself That You Have Done Some Things Well
  • Technique 7
  • Read Inspiring Biographies and Autobiographies
  • Technique 8
  • Be Thankful
  • Technique 9
  • Push Yourself to Accomplish Short-Term Goals
  • Technique 10
  • Do Something for Yourself Every Week
  • Technique 11

 Session 7: The Power of Thought

  • Identifying the Situations
  • Negative Thoughts
  • Controlling Your Thoughts
  • Flip it Around
  • Tyrones Thinking
  • Discussion Questions
  • Discussing Tyrones Thoughts
  • Avoiding Traps
  • Removing the Distortions

 Session 8: Ask for What You Want

  • What Do You Want?
  • Ask Assertively and Effectively
  • Your Hearts Desire
  • Marlenes Story
  • Discussion Question

 Session 9: Create What You Want

  • Identifying Dreams and Setting Goals
  • SPIRIT Goals
  • My Own Goal Setting

 Session 10: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 5 - Certificate In Conversational Leadership Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Whats In A Word?

  • Pre-Assignment Review, Part One
  • Pre-Assignment Review, Part Two
  • What is Conversational Leadership?

 Session 3: Fundamental Elements

  • Designing Meaningful Conversations
  • Building Your Personal Skills
  • Tips for Becoming a Better Listener

 Session 4: The Four-I Model of Organizational Conversation

  • Intimacy
  • The Four Features
  • Replacing Corporate Communication
  • Interactivity
  • Evolving Communication Techniques
  • Case Study
  • Making Connections
  • Inclusion
  • Looking at Inclusive Communications
  • Case Studies
  • Intentionality
  • Creating a Conversational Strategy
  • Sample Strategy Elements
  • Common Language
  • Making Connections

 Session 5: The Conversational Leadership Framework

  • Getting Started, Part One
  • Getting Started, Part Two
  • Powerful Conversations
  • Case Study
  • Making Connections
  • Creating the Conversation
  • Identifying Your Purpose
  • The Physical Setup
  • The Finishing Touches
  • Above and Beyond
  • Involving Your Stakeholders
  • Applying the Concepts
  • Summary
  • Developing the Questions
  • Leveraging Appreciative Inquiry, Part One
  • Leveraging Appreciative Inquiry, Part Two
  • Getting It Right
  • Taking It Further
  • Getting to the Goal
  • Making Connections
  • Innovative Leadership
  • Building Common Ground
  • Questions to Consider

 Session 6: World Café

  • Setting Up
  • Where the Magic Happens
  • Round 1: Starting the Conversation
  • Round 2: Connections Start
  • Round 3: Back to the Beginning
  • Round 4: Conversation of the Whole

 Session 7: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 6 - Certificate In Time Management: Get Organized for Peak Performance Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

Session 2: The Power of a Change

  • Your Bucket List
  • 1 to 10
  • 11 to 20
  • 21 to 30
  • 31 to 40
  • 41 to 50
  • Pre-Assignment Review

Session 3: Changing Our Perspective

  • Making Changes
  • Connecting with People
  • Paperwork
  • Reading
  • Exercise
  • Summarizing the Priorities
  • Case Study, Part One
  • Case Study, Part Two
  • Questions

Session 4: Setting Goals

  • The Dot Exercise
  • Setting Goals
  • Setting Goals with SPIRIT
  • Setting a SPIRIT Goal

Session 5: Planning Tips and Tricks

  • Guidelines for Efficient Planning
  • Using a Guideline
  • Making Plans
  • Organizing Your Work Area and Your Paperwork
  • Using a Tip

Session 6: Setting Up a Routine

  • How Routines Can Help You
  • Creating a Routine
  • What to Include?
  • Creating Your Routine

Session 7: Doing it Right

  • Balance
  • Balancing Your Week
  • Organize Your Time
  • Organizing Yourself
  • Let Things Go
  • Delegate
  • Five Levels and Five Steps of Delegation
  • Delegating Work
  • The Story
  • Managing Time
  • Questions, Part 1
  • Questions, Part 2
  • Discussing Sheila

Session 8: Putting an End to Procrastination

  • Eating a Frog
  • Choose the Ugly One
  • Clearing Out the Frogs

Session 9: Getting Organized

  • Surface of the Desk
  • Contents of the Desk
  • Getting Rid of Clutter
  • Guidelines for Keeping a Piece of Paper
  • Cleaning Up

Session 10: Organizing Your Files

  • Sorting Based on File Type
  • File Categories
  • Working Files
  • Reference Files
  • Archive Files
  • Disaster Files
  • Your Filing System
  • Electronic Files
  • Your Electronic Files
  • Briefcase
  • The Batching Technique
  • Batching Tasks

Session 11: Managing Your Workload

  • Managing E-mail
  • Looking at Your E-mail
  • Working Effectively with E-mail
  • Mary Marvelous
  • Question
  • Our Recommendation
  • Next Steps
  • Workload Analysis
  • The 168 Hour Plan
  • Using Your Time
  • More or Less
  • Happiness and Me Time
  • Regrets

Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 7 - Certificate In Goal Setting Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Making Connections

Session 2: Pre-Assignment Review

  •    Pre-Assignment Review Questions

Session 3: Self-Understanding

  • Understanding the Importance of Goal Setting
  • Choosing a Mentor
  • Making Connections

Session 4: Laying the Foundation

  • Creating Your Personal Vision Statement
  • Step One: Identify Your Values
  • Step Two: Define Your Values
  • Step Three: Put It All Together
  • A Closer Look
  • Where our Values Live

Session 5: Whats In Your Bucket?

  • The Bucket Principle
  • Digging Deeper into the Bucket
  • Steps to Success

Session 6: Getting Down to Business

  • Identifying Goals
  • Goals in Real Life
  • Stretch Goals and Risk Taking
  • The Big Picture
  • Goals with SPIRIT
  • My Dreams and Goals

Session 7: Getting Started Today

  • Ready, Set, Go!
  • Prioritizing Tools
  • Visualization Techniques
  • Trying it Out
  • Support Systems
  • Action Planning and Follow-Through
  • Motivators

Session 8: Dealing with Setbacks

  • Everyone Has Setbacks

Session 9: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 8 - Certificate In The Professional Supervisor Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Questionnaire: Role As A Member of The Management Team
  • Questionnaire: Organizational Skills
  • Questionnaire: Leadership Skills
  • Questionnaire: Communication Skills
  • Questionnaire: Interaction/Team Skills
  • Questionnaire: Problem/Conflict Resolution Skills
  • Questionnaire: Pre-Course Score
  • Questionnaire: Post-Course Score

Session 2: Adjusting to Your Role

  • Introduction
  • Be a Learner
  • Refresh Your Network
  • Leverage a Mentor
  • Set Limits
  • Let Go
  • Pre-Assignment Review
  • Pre-Assignment Review
  • Making The Transition
  • Dealing With Older Employees
  • Dealing With Friends Who You Now Supervise
  • Dealing With Unions

Session 3: A Supervisors Responsibilities

  • Making Connections

Session 4: Action-Centered Leadership

  • Model Overview
  • Individual
  • Team
  • Task
  • Considering The Possibilities

Session 5: Making Plans

  • Old Sayings With Staying Power
  • Introduction
  • Breaking Down The Matrix
  • Progress and Maintenance Tasks
  • Prioritizing Case Study
  • The Four Elements
  • The Importance of Goals
  • Benefits for Employees
  • Planning to Plan

Session 6: Setting Goals

  • Going After Your Dreams
  • The SPIRIT Acronym

Session 7: Defining Leadership

  • Making Connections
  • Key Characteristics
  • A Brief History, Part One
  • A Brief History, Part Two
  • The Leadership Formula
  • Where We Want To Be
  • Direction and Support
  • Case Studies
  • Situation Two
  • Situation Three
  • Situation Four

Session 8: The Situational Leadership Model

  • The Situational Leadership II® Model
  • Directors Style
  • Coachs Style
  • Supporters Style
  • Delegators Style
  • Understanding Your Comfort Zone
  • Our Comfort Zone
  • The Cyclical Process

Session 9: Whats Your Type? How About Mine?

  • Assessing Your Preferences
  • Identifying Your Characteristics and Preferences
  • Example
  • Questionnaire
  • What Does it Mean To Have a Number?
  • Mostly As – Inquiring Rationals, Part One
  • Mostly As – Inquiring Rationals, Part Two
  • Mostly Bs – Authentic Idealists, Part One
  • Mostly Bs – Authentic Idealists, Part Two
  • Mostly Cs – Organized Guardians, Part One
  • Mostly Cs – Organized Guardians, Part Two
  • Mostly Ds – Resourceful Artisans
  • Mostly Ds – Resourceful Artisans, Part Two
  • Whats Important?
  • Making Connections

Session 10: Team Building Tips

  • What is a Team?
  • What Does That Mean?
  • Advantages and Disadvantages of Teams
  • The Advantages of Teams
  • The Advantages of Teams
  • How Can Teams Help Employees Grow?

Session 11: Developing a High-Performing Team

  • The Five Stages of Team Development
  • Forming
  • Storming
  • Norming
  • Performing
  • Adjourning
  • How Can I Help?
  • Team Problem Solving
  • Tips for Effective Leadership
  • Characteristics of Team Players

Session 12: Communication Skills

  • Defining Communication
  • Making Connections
  • Communication Barriers
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Making Connections
  • Building Relationships with Questions
  • Open Questions
  • Closed Questions
  • Opening Up Questions
  • Probing Techniques
  • Verbal and Non-Verbal Probes
  • Probing Techniques
  • The Communication Process
  • Breaking Down the Process
  • Tips and Tricks

Session 13: Motivating Employees

  • To Motivate or Instigate
  • The Carrot
  • The Whip
  • The Plant
  • What Do You Think?
  • Making Connections

Session 14: Orientation and Onboarding

  • The First 48 Hours
  • Orientation
  • Onboarding
  • How Did Your Orientation Rate?
  • Questions

Session 15: Training Tips and Tricks

  • Guidelines for Effective Training
  • Developing Your Training Skills

Session 16: Providing Feedback

  • The Purpose of Feedback
  • In Private
  • Balanced
  • Relevant
  • Specific
  • Documented
  • Personal (In the Right Way)
  • Skill Building
  • Receiving Feedback

Session 17: Doing Delegation Right

  • Delegation is a Key Skill
  • Defining Responsibility and Accountability
  • Defining Delegation
  • Making Connections

Session 18: Dealing with Conflict

  • Process Overview
  • Deciding When To Get Involved
  • The Problem Solving Model
  • Breaking Down The Model
  • Background Information, Part One
  • Background Information, Part Two
  • Team Leaders Worksheet

Session 19: Managing Disciplinary Issues

  • What is Discipline?
  • The Disciplinary Meeting
  • The Disciplinary Meeting
  • A Sample Discipline Checklist for a Supervisor

Session 20: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 9 - Certificate In Getting Stuff Done: Personal Development Boot Camp Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment: Purpose
  • Pre-Assignment: Steps
  • Pre-Assignment: Images
  • Pre-Assignment: Images

Session 2: Understanding Personal Efficiency

  • Defining Personal Efficiency
  • In the Groove
  • A Holistic Approach
  • Time Management vs. Personal Productivity

Session 3: Developing the Right Attitude

  • Useful Skill Sets
  • Useful Attitudes
  • Why Multi-Tasking is a Myth

Session 4: Laying the Foundation

  • Creating a Personal Vision Statement
  • Step One: Identifying Your Values
  • Bringing It All Together
  • Step Three: Put it all Together
  • Making Connections
  • Identifying Dreams and Setting Goals
  • Getting Some Ideas
  • SPIRIT
  • Putting it All Together

Session 5: The Building Blocks of a Good Organizational System

  • Paretos Principle
  • Characteristics of a Good Organizational System
  • Building a Customizable System

Session 6: Creating the Right Environment

  • Garbage Out!
  • Step Two: Make an Action Plan
  • Step Three: Get Started, Part One
  • Step Three: Get Started, Part Two
  • Step Four: Finish the Task
  • Laying Out Your Workspace, Part One
  • Laying Out Your Workspace, Part Two
  • Re-Designing Your Workspace
  • Setting up a Daily System
  • Priority Tray
  • The Incubator
  • Sample Incubator
  • Using the Incubator
  • Using the Incubator Each Day
  • Setting up a Filing System
  • Four File Types
  • Filing Tips
  • Putting Everything Back Together
  • Putting it in Action, Part 1
  • Putting it in Action, Part 1

Session 7: Setting up your Virtual Environment

  • Organizing Electronic Files
  • Tips and Tricks
  • Making Your E-Mail Program Work for You
  • Commit to Your E-mail Program
  • Take Some Training
  • Set Up Folders
  • Schedule Backups and Archives
  • Automate What You Can
  • Use Time-Saving Tools
  • Exploring Applications
  • Top Applications

Session 8: Setting up Your Information Management Center

  • Key Components of a System, Part 1
  • Key Components of a System, Part 2
  • Case Study: Sarah the Salesperson
  • Case Study: Walter the Writer
  • Case Study: Edna the Executive Assistant
  • Making Connections
  • Lessons Learned, Part 1
  • Lessons Learned Part 2

Session 9: Managing Information in Six Easy Steps

  • GOPHER It!
  • GOPHER It!
  • Processing E-Mail Messages
  • Digging Donald out of the Hole
  • Problem One
  • Problem Two
  • Problem Three

Session 10: Prioritizing Your Tasks

  • The Urgent-Important Matrix
  • Matrix Overview
  • Quadrant 1: Urgent and Important
  • Quadrant 2: Important but Not Urgent
  • Quadrant 3: Urgent but Not Important
  • Quadrant 4: Not Urgent and Not Important
  • Putting Tasks in Their Place

Session 11: Saying No

  • Techniques for Saying No, Part One
  • Techniques for Saying No, Part Two
  • Techniques for Saying No, Part Three
  • Techniques for Saying No, Part Four

Session 12: Creating Routines

  • Why Routines?
  • Start of Day Routine
  • End of Day Routine
  • Dealing with E-mail

Session 13: Stopping Procrastination Now (Not Later!)

  • Tackling Procrastination
  • A Challenge to Change, Part 1
  • A Challenge to Change, Part 2
  • A Challenge to Change, Part 3
  • A Challenge to Change, Part 4

Session 14: Applying Our Lessons at Home

  • Meals
  • Exercise
  • Fun Stuff
  • Children
  • Chores
  • General Organization
  • Session 15: A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 10 - Certificate In The ABCs Of Supervising Others Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

Session 2: Pre-Assignment Review

  • Pre-Assignment Review

Session 3: Making the Transition

  • How Will My Role Change?
  • Coping with the Changes
  • What to Say If Youre Teased About Being the Boss
  • Tips for Learning the Ropes Quickly, Part One
  • Tips for Learning the Ropes Quickly, Part Two
  • Questions Supervisors Have

Session 4: Responsibilities of a Supervisor

  • Making Connections

Session 5: Key Behaviors and Attitudes

  • Building the Right Environment
  • Cues for Success
  • Motivation from Within
  • Making Connections
  • Committing to Lifelong Learning
  • The Value of Practice
  • Learning Plans

Session 6: Setting Goals

  • Know Where You Are Going
  • Getting Specific
  • Setting Goals with SPIRIT

Session 7: Planning for Success

  • How Can Planning Help Me?
  • Getting Things In Order
  • Getting Things In Order
  • Making Connections
  • Mastering E-mail
  • Calculating Your Time
  • Tips for Tackling the E-Mail Monster
  • Time Management Tips
  • Key Planning Points
  • Putting Plans into Action with Scheduling Aids
  • Organizing Your Work Area and Your Paperwork
  • Organizing Your Work Area and Your Paperwork
  • The Master Plan
  • The Supporting Plan
  • Usage of Resources
  • The Next Steps
  • Suggestions to Maximize Planning and Prioritizing

Session 8: Active Listening Techniques

  • About Active Listening
  • Key Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener

Session 9: Communication Skills

  • Questioning Skills
  • Open Questions
  • Closed Questions
  • Opening Up Our Questions
  • Probing Techniques
  • Probing Techniques
  • Pushing My Buttons
  • What Is Said and What Is Heard
  • Managing Our Non-Verbal Messages

Session 10: Giving Feedback

  • Six Characteristics of Effective Feedback, Part One
  • Six Characteristics of Effective Feedback, Part Two
  • Six Characteristics of Effective Feedback, Part Three
  • Skill Building
  • Receiving Feedback

Session 11: Giving Instructions

  • Understanding Learning Styles
  • Obstacles to Effective Instructions

Session 12: Orders, Requests, and Suggestions

  • Defining the Terms
  • Requests
  • Suggestions
  • Making Connections

Session 13: Managing Conflict

  • The Conflict Resolution Process
  • When To Get Involved
  • Breaking Down the Process

Session 14: Managing Challenging Situations

  • Steps for a Difficult Conversation
  • Step 1: Make Sure the Receiver is Ready
  • Step 2: State Your Purpose
  • Step 3: Ask For Their Story
  • Step 4: Tell Your Side
  • Step 5: Get to The Third Side
  • Step 6: Evaluate the Three Fs
  • Step 7: Create an Action Plan, If Appropriate
  • Step 8: Follow Up
  • Case Studies

Session 15: Dealing with Others

  • Understanding Your Relationships
  • Establishing Credibility

Session 16: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

We provide a 7 Day Money Back Refund on all Courses

Now Only AU$599 Save AU$2091 (78%)
OFF RRP AU$2690
Delivery Method

Online - Certificate

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Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value $600)

 

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Internationally recognized by the IAOTS.
  • Thousands of positive reviews.
  • Limited Time Offer - Ends Soon.
 

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Course Summary

Course ID: 002LTL10CB
Delivery Mode: Online
Access: Unlimited lifetime access to course material
Time: Study at your own pace
Duration: 80-100 Hours
Assessments: Yes
Qualification: Certificate

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