Six Sigma and Lean Process Online Certificate Course

Eliminate Defects and Waste in Your Business Processes

Six Sigma and Lean Process Online Certificate Course

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Lean Process and Six Sigma Online Certificate Course

The Lean Process and Six Sigma Online Certificate Course provides an introduction to the two of the most popular business process methodologies being employed by corporations across the globe. Our Six Sigma Online courses introduce the different concepts and philosophies that has helped eliminate defects and waste in business processes.

Key Learning Objectives

  • Develop a 360 degree view of Six Sigma and how it can be implemented in any organization
  • Identify the fundamentals of lean manufacturing, lean enterprise and lean principles
  • Describe the key dimensions of quality - product features and freedom from deficiencies
  • Develop attributes and value according to the Kano Model
  • Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers
  • Describe what is required to regulate a process
  • Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs and external failure costs
  • Using basic techniques such as DMAIC and how to identify Six Sigma Projects
  • Use specific criteria to evaluate a project
  • Discover root causes of a problem
  • Design and install new controls to hold the gains and to prevent the problem from returning

Lean Process and Six Sigma Online – Requirements

The Lean Process and Six Sigma Online Certificate Course is delivered 100 percent online 24/7 and only takes 6 to 8 hours of study to complete. 

To complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension
  2. Approximately 6 to 8 hours of study is needed to complete the course
  3. Registered students gain unrestricted lifetime access to the Lean Process and Six Sigma Online Certificate Course
  4. All course material is available online 24/7 and can be accessed using any device
  5. Study online from anywhere in your own time at your own pace
  6. All students who complete the course will be awarded with a certificate of completion

Lean Process and Six Sigma Online Course – Outline

Module One - Getting Started

Module Two - Understanding Lean

In this part of the Lean Process and Six Sigma Online Certificate course, we discuss two of the most popular business processes today.

About Six Sigma

Six Sigma is a structured, data-driven process of solving critical issues from a business perspective. It uses the Sigma capability or Z for measurement. This measurement can be used to measure business processes in terms of its capability to stay within the quality limits established for that process.

About Lean

“Lean” means continuously improving towards the ideal and achieving the shortest possible cycle time through the tireless reduction of waste.

History Behind Lean

The term “lean manufacturing” was coined in the 1980’s and has its roots in the Toyota Production System. Most of the goals in the lean system are based on common sense.

Toyota Production Systems

This is a management system that embraces continuous improvement. It is based on the approach created by the founders of Toyota.

The Toyota Precepts

  • Challenge
  • Kaizen
  • Genchi Genbutsu
  • Respect
  • Teamwork

Module Three - Liker's Toyota Way

This module looks into Toyota’s philosophies which have become a pinnacle of modern manufacturing.

Principles and Philosophy

  • Principle 1: Base your management decisions on a long-term philosophy, even at the expense of short-term financial goals.
  • Process
  • Principle 2: Most Business Processes are 90% Waste and 10% Value-Added Work.
  • Principle 3: Use a pull system to avoid overproduction.
  • Principle 4: Level out the workload (Heijunka). 
  • Principle 5: Build a culture of stopping to fix problems, to get quality right the first time.
  • Principle 6: Standardized tasks and processes are the foundation for continuous improvement and employee empowerment.
  • Principle 7: Use visual control so no problems are hidden.
  • Principle 8: Use only reliable, thoroughly tested technology that serves your people and processes.
  • People and Partners
  • Principle 9: Grow leaders who thoroughly understand the work, live the philosophy, and teach it to others.
  • Principle 10: Develop exceptional people and teams who follow your company’s philosophy.
  • Principle 11: Respect your extended network of partners and suppliers by challenging them and helping them improve.
  • Principle 12: You need to go and see for yourself to thoroughly understand the situation (Genchi Genbutsu).
  • Principle 13: Make decisions slowly by consensus, thoroughly considering all options; implement decisions rapidly (Nemawashi).
    Principle 14: Become a learning organization through relentless reflection (Hansei) and continuous improvement (Kaizen).

Module Four - The TPS House

We discuss the Toyota Production System, the blueprint for a Lean Enterprise and one of the most recognizable symbols of modern manufacturing.

The Goals of TPS

  • Overburden or stress in the system (Muri)
  • Inconsistency (Mura)
  • Waste (Muda)

The First Pillar: Just In Time (JIT)

JIT refers to making what the customer needs, when it is needed, in the right amount. Ideally, this means nothing is produced unless a customer is identified, and the product is ordered.

The Second Pillar: Jidoka (Error-Free Production)

This refers to a process which starts from the time an operator detects an error on an assembly line until the problem is resolved.

Kaizen (Continuous Improvement)

This is a Japanese term that translates to continuous improvement. The continuous cycle has seven phases, these are:

  • Identify an opportunity
  • Analyze the process
  • Develop an optimal solution
  • Implement the solution
  • Study the results
  • Standardize the solution
  • Plan for the future

The Foundation of the House

Also called Heijunka and means “leveling”. It refers to a method of reducing waste by producing goods at a steady rate. The Foundation of the House aims to make production more predictable and prevent sudden spikes in production.

Module Five - The Five Principles of Lean Business

In this section of the Lean Process and Six Sigma Online Certificate course, we take a close look into five great principles also known as Womack’s principles.

  • Value – the voice of the customer or the value of a product or service as understood from the customer’s point of view
  • Value Stream – mapping the process and following the actual path taken by the part in the plant
  • Flow – process of obtaining raw materials until the completed order flows to the customer
  • Pull – in this philosophy, operations benefit from reduced recycle time, reductions in inventory to improved customer service levels
  • Seek Perfection – this is the result of identifying value from the customer perspective, eliminating waste, using Pull production, and continuous improvement in these 3 areas

Module Six - The First Improvement Concept (Value)

The Kano model is product development and customer satisfaction theory.

Basic Characteristics

  • Must-be attributes
  • Performance attributes
  • Surprise and delight factors

Satisfiers

  • Competitive Analysis
  • Interviews, Surveys
  • Search Logs
  • Usability Testing
  • Customer Forums

Delighters

  • Field Research
  • Marketing/Branding Vision
  • Industrial Design
  • Packaging
  • Call Center Data
  • Site Logs

Applying the Kano Model

  • Identify the Voice of the Customer
  • Analyze and rank the voice of the customer. Then rank into categories called Critical to Quality Characteristics (CTQs):
  • Dissatisfied – Must be – Cost of Entry
  • Satisfier – More is better – Competitive
  • Delighter – Latent Need – Differentiator
  • Evaluate Current Performance

Module Seven - The Second Improvement Concept (Waste)

Muda refers to the waste and work that does not add value to the product. This module discusses Muda and how to eliminate waste.

Muda

  • Unnecessary Motions
  • Waiting for work and materials
  • Transportations
  • Overproduction
  • Processing
  • Inventories
  • Corrective Operation (rework and scrap)

Mura

Variations in the operation process

Muri

Placing excessive demand on equipment, facilities, and people caused by Mura and Muda

The New Wastes

  • Waste of untapped human potential.
  • Waste of inappropriate systems
  • Wasted energy and water
  • Wasted materials
  • Waste of customer time
  • Waste of defecting customers
  • Waste of unused creativity

Module Eight - The Third Improvement Concept (Variation)

In this module, we discuss variations, understanding how the system works, and how it will continue to work in the future.

Common Cause

This refers to variations produced by the system itself

Special Cause

Variations brought about by unusual, special situations

Tampering

Variations caused by changes to a process when it does not need adjustment

Structural

These variations are cause by regular, systematic changes in output. These might not be noticed in the short-term but continuous variations can affect long-term processes.

Module Nine - The Fourth Improvement Concept (Complexity)

This part of the course explain how complex product or service tends to be more expensive and add more work.

What Causes Complexity?

  • Complexity is the result of developing a variety of offerings, features, and attributes.
  • Complexity escalates under sheer volume of back-operational work.

How to Simplify?

  • Standardization
  • Optimization

Module Ten - The Fifth Improvement Concept (Continuous Improvement)

This module discusses how we could continuously improve by following three basic principles.

  • Challenge
  • Kaizen
  • Genchi Genbutsu

The PDSA Cycle (Plan, Do, Study, Act)

  • Plan the change
  • Do implement the change on a small scale
  • Study the results
  • Act on what was learned

The DMAIC Method

  • Define
  • Measure
  • Analyze
  • Improve
  • Control

Module Eleven - The Improvement Toolkit

This module provides some basic methods and organization advice to improve work and personal life.

Gemba

This refers to the “actual place” or where you create value for your customers. This principle states that engineers must go to the source to understand the full impact of the problem.

Genchi Genbutsu

Genchi Genbutsu means “go and see for yourself.” This contrasts with Western thinking where decisions are usually made behind a desk.

Kaizen

A problem-solving technique to determine the root cause of a problem and involves criticizing every aspect of what one does.

A Roadmap for Implementation

A Six Sigma initiative begins with a deployment program from the top down. Individuals must go through the required training to become certified belts, and projects have to be identified.

Module Twelve - Wrapping Up

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Supervision and Management Courses

Want to improve your management or supervision skills? Great - Courses For Success can help with our range of supervisors and managers courses.

Module One - Getting Started

Module Two - Understanding Lean

  • About six sigma
  • About lean
  • History behind lean
  • Toyota production systems
  • The toyota precepts

Module Three - Liker's Toyota Way

  • Philosophy
  • Process
  • People and partners
  • Problem solving

Module Four - The TPS House

  • The goals of TPS
  • The first pillar - Just in time (JIT)
  • The second pillar - Jidoka (Error-free production)
  • Kaizen (Continuous improvement)
  • The foundation of the house

Module Five - The Five Principles of Lean Business

  • Value
  • Value Stream
  • Flow
  • Pull
  • Seek perfection

Module Six - The First Improvement Concept (Value)

  • Basic characteristics
  • Satisfiers
  • Delighters
  • Applying the Kano model

Module Seven - The Second Improvement Concept (Waste)

  • Muda
  • Mura
  • Muri
  • The new wasters

Module Eight - The Third Improvement Concept (Variation)

  • Common cause
  • Special cause
  • Tampering
  • Structural

Module Nine - The Fourth Improvement Concept (Complexity)

  • What is complexity?
  • What causes complexity?
  • How to simplify?

Module Ten - The Fifth Improvement Concept (Continuous Improvement)

  • The PDSA cycle (Plan, Do, Study, Act)
  • The DMAIC method

Module Eleven - The Improvement Toolkit

  • Gemba
  • Genchi Genbutsu
  • Womack's Principle
  • Kaizen
  • A roadmap for implementation

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
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4 star
41%
3 star
10%
2 star
3%
1 star
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(331)
Average rating 4 out of 5 stars

Alisdair Malloy

25 May 2020 10:49:41 PM

enjoyable fascinating introduction

Norisol F. Fernandez

21 May 2020 04:47:19 PM

Thank you

Norisol F. Fernandez

21 May 2020 04:30:57 AM

thank you

Christopher John Boulton

13 May 2020 06:30:30 PM

Exceptional course, informative and ease of understanding with insightful case studies and clear guidance - thank you, Chris Boulton.

Zara Talat

9 May 2020 10:01:59 AM

Very Good Course and well worth the money. Loved the videos.

Tracey Eadie

30 April 2020 08:59:11 PM

this course has been a fantastic and informative introduction to Six Sigma and I thoroughly recommend it to anyone looking to increase their skill set

Keshana Chetty

23 April 2020 03:17:04 AM

Intense six-sigma course! loved it

Kelly-Anne Phillips

16 April 2020 12:09:37 AM

Interesting course

Ravi Krishnan

15 April 2020 05:29:44 PM

Lean process and Six Sigma course given a great ideas about industry and business process. Enjoyed the session.

Percy Govender 7305225228085

11 April 2020 07:09:52 PM

Thank you for a well packed informative course.

Bunyamin Aras

10 April 2020 11:02:09 PM

Beautiful

Amanda Coverdale

24 February 2020 06:24:06 AM

Great course

TUDOR GEORGE BALTATU

7 February 2020 03:10:02 AM

Very good and informative

Kris Chapman

4 February 2020 04:22:37 PM

Good - Thanks

Marcelo Augusto Guerra

17 January 2020 12:30:21 PM

awesome toolkit

Damien Bridge

14 January 2020 05:53:38 PM

Very informative and gave me a good understanding.

Amanda Taylor

23 August 2019 03:22:40 PM

easy to follow and simple to answer

Kerri O'Connor

1 August 2019 08:52:55 PM

I really enjoyed the course, I work in the health industry and needed to think outside the square on some of the principles as to how they fit. I am hoping to be able to implement some of this with remote communities visiting.

Ruta Butrime

24 July 2019 02:28:33 AM

very good and short course. Taken to the basics in understandable language

Phillip Go

10 June 2019 03:33:27 PM

The course was very concise and highly recommendable.

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About this Course

Lean Process and Six Sigma Online Certificate Course

The Lean Process and Six Sigma Online Certificate Course provides an introduction to the two of the most popular business process methodologies being employed by corporations across the globe. Our Six Sigma Online courses introduce the different concepts and philosophies that has helped eliminate defects and waste in business processes.

Key Learning Objectives

  • Develop a 360 degree view of Six Sigma and how it can be implemented in any organization
  • Identify the fundamentals of lean manufacturing, lean enterprise and lean principles
  • Describe the key dimensions of quality - product features and freedom from deficiencies
  • Develop attributes and value according to the Kano Model
  • Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers
  • Describe what is required to regulate a process
  • Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs and external failure costs
  • Using basic techniques such as DMAIC and how to identify Six Sigma Projects
  • Use specific criteria to evaluate a project
  • Discover root causes of a problem
  • Design and install new controls to hold the gains and to prevent the problem from returning

Lean Process and Six Sigma Online – Requirements

The Lean Process and Six Sigma Online Certificate Course is delivered 100 percent online 24/7 and only takes 6 to 8 hours of study to complete. 

To complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension
  2. Approximately 6 to 8 hours of study is needed to complete the course
  3. Registered students gain unrestricted lifetime access to the Lean Process and Six Sigma Online Certificate Course
  4. All course material is available online 24/7 and can be accessed using any device
  5. Study online from anywhere in your own time at your own pace
  6. All students who complete the course will be awarded with a certificate of completion

Lean Process and Six Sigma Online Course – Outline

Module One - Getting Started

Module Two - Understanding Lean

In this part of the Lean Process and Six Sigma Online Certificate course, we discuss two of the most popular business processes today.

About Six Sigma

Six Sigma is a structured, data-driven process of solving critical issues from a business perspective. It uses the Sigma capability or Z for measurement. This measurement can be used to measure business processes in terms of its capability to stay within the quality limits established for that process.

About Lean

“Lean” means continuously improving towards the ideal and achieving the shortest possible cycle time through the tireless reduction of waste.

History Behind Lean

The term “lean manufacturing” was coined in the 1980’s and has its roots in the Toyota Production System. Most of the goals in the lean system are based on common sense.

Toyota Production Systems

This is a management system that embraces continuous improvement. It is based on the approach created by the founders of Toyota.

The Toyota Precepts

  • Challenge
  • Kaizen
  • Genchi Genbutsu
  • Respect
  • Teamwork

Module Three - Liker's Toyota Way

This module looks into Toyota’s philosophies which have become a pinnacle of modern manufacturing.

Principles and Philosophy

  • Principle 1: Base your management decisions on a long-term philosophy, even at the expense of short-term financial goals.
  • Process
  • Principle 2: Most Business Processes are 90% Waste and 10% Value-Added Work.
  • Principle 3: Use a pull system to avoid overproduction.
  • Principle 4: Level out the workload (Heijunka). 
  • Principle 5: Build a culture of stopping to fix problems, to get quality right the first time.
  • Principle 6: Standardized tasks and processes are the foundation for continuous improvement and employee empowerment.
  • Principle 7: Use visual control so no problems are hidden.
  • Principle 8: Use only reliable, thoroughly tested technology that serves your people and processes.
  • People and Partners
  • Principle 9: Grow leaders who thoroughly understand the work, live the philosophy, and teach it to others.
  • Principle 10: Develop exceptional people and teams who follow your company’s philosophy.
  • Principle 11: Respect your extended network of partners and suppliers by challenging them and helping them improve.
  • Principle 12: You need to go and see for yourself to thoroughly understand the situation (Genchi Genbutsu).
  • Principle 13: Make decisions slowly by consensus, thoroughly considering all options; implement decisions rapidly (Nemawashi).
    Principle 14: Become a learning organization through relentless reflection (Hansei) and continuous improvement (Kaizen).

Module Four - The TPS House

We discuss the Toyota Production System, the blueprint for a Lean Enterprise and one of the most recognizable symbols of modern manufacturing.

The Goals of TPS

  • Overburden or stress in the system (Muri)
  • Inconsistency (Mura)
  • Waste (Muda)

The First Pillar: Just In Time (JIT)

JIT refers to making what the customer needs, when it is needed, in the right amount. Ideally, this means nothing is produced unless a customer is identified, and the product is ordered.

The Second Pillar: Jidoka (Error-Free Production)

This refers to a process which starts from the time an operator detects an error on an assembly line until the problem is resolved.

Kaizen (Continuous Improvement)

This is a Japanese term that translates to continuous improvement. The continuous cycle has seven phases, these are:

  • Identify an opportunity
  • Analyze the process
  • Develop an optimal solution
  • Implement the solution
  • Study the results
  • Standardize the solution
  • Plan for the future

The Foundation of the House

Also called Heijunka and means “leveling”. It refers to a method of reducing waste by producing goods at a steady rate. The Foundation of the House aims to make production more predictable and prevent sudden spikes in production.

Module Five - The Five Principles of Lean Business

In this section of the Lean Process and Six Sigma Online Certificate course, we take a close look into five great principles also known as Womack’s principles.

  • Value – the voice of the customer or the value of a product or service as understood from the customer’s point of view
  • Value Stream – mapping the process and following the actual path taken by the part in the plant
  • Flow – process of obtaining raw materials until the completed order flows to the customer
  • Pull – in this philosophy, operations benefit from reduced recycle time, reductions in inventory to improved customer service levels
  • Seek Perfection – this is the result of identifying value from the customer perspective, eliminating waste, using Pull production, and continuous improvement in these 3 areas

Module Six - The First Improvement Concept (Value)

The Kano model is product development and customer satisfaction theory.

Basic Characteristics

  • Must-be attributes
  • Performance attributes
  • Surprise and delight factors

Satisfiers

  • Competitive Analysis
  • Interviews, Surveys
  • Search Logs
  • Usability Testing
  • Customer Forums

Delighters

  • Field Research
  • Marketing/Branding Vision
  • Industrial Design
  • Packaging
  • Call Center Data
  • Site Logs

Applying the Kano Model

  • Identify the Voice of the Customer
  • Analyze and rank the voice of the customer. Then rank into categories called Critical to Quality Characteristics (CTQs):
  • Dissatisfied – Must be – Cost of Entry
  • Satisfier – More is better – Competitive
  • Delighter – Latent Need – Differentiator
  • Evaluate Current Performance

Module Seven - The Second Improvement Concept (Waste)

Muda refers to the waste and work that does not add value to the product. This module discusses Muda and how to eliminate waste.

Muda

  • Unnecessary Motions
  • Waiting for work and materials
  • Transportations
  • Overproduction
  • Processing
  • Inventories
  • Corrective Operation (rework and scrap)

Mura

Variations in the operation process

Muri

Placing excessive demand on equipment, facilities, and people caused by Mura and Muda

The New Wastes

  • Waste of untapped human potential.
  • Waste of inappropriate systems
  • Wasted energy and water
  • Wasted materials
  • Waste of customer time
  • Waste of defecting customers
  • Waste of unused creativity

Module Eight - The Third Improvement Concept (Variation)

In this module, we discuss variations, understanding how the system works, and how it will continue to work in the future.

Common Cause

This refers to variations produced by the system itself

Special Cause

Variations brought about by unusual, special situations

Tampering

Variations caused by changes to a process when it does not need adjustment

Structural

These variations are cause by regular, systematic changes in output. These might not be noticed in the short-term but continuous variations can affect long-term processes.

Module Nine - The Fourth Improvement Concept (Complexity)

This part of the course explain how complex product or service tends to be more expensive and add more work.

What Causes Complexity?

  • Complexity is the result of developing a variety of offerings, features, and attributes.
  • Complexity escalates under sheer volume of back-operational work.

How to Simplify?

  • Standardization
  • Optimization

Module Ten - The Fifth Improvement Concept (Continuous Improvement)

This module discusses how we could continuously improve by following three basic principles.

  • Challenge
  • Kaizen
  • Genchi Genbutsu

The PDSA Cycle (Plan, Do, Study, Act)

  • Plan the change
  • Do implement the change on a small scale
  • Study the results
  • Act on what was learned

The DMAIC Method

  • Define
  • Measure
  • Analyze
  • Improve
  • Control

Module Eleven - The Improvement Toolkit

This module provides some basic methods and organization advice to improve work and personal life.

Gemba

This refers to the “actual place” or where you create value for your customers. This principle states that engineers must go to the source to understand the full impact of the problem.

Genchi Genbutsu

Genchi Genbutsu means “go and see for yourself.” This contrasts with Western thinking where decisions are usually made behind a desk.

Kaizen

A problem-solving technique to determine the root cause of a problem and involves criticizing every aspect of what one does.

A Roadmap for Implementation

A Six Sigma initiative begins with a deployment program from the top down. Individuals must go through the required training to become certified belts, and projects have to be identified.

Module Twelve - Wrapping Up

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Supervision and Management Courses

Want to improve your management or supervision skills? Great - Courses For Success can help with our range of supervisors and managers courses.

Module One - Getting Started

Module Two - Understanding Lean

  • About six sigma
  • About lean
  • History behind lean
  • Toyota production systems
  • The toyota precepts

Module Three - Liker's Toyota Way

  • Philosophy
  • Process
  • People and partners
  • Problem solving

Module Four - The TPS House

  • The goals of TPS
  • The first pillar - Just in time (JIT)
  • The second pillar - Jidoka (Error-free production)
  • Kaizen (Continuous improvement)
  • The foundation of the house

Module Five - The Five Principles of Lean Business

  • Value
  • Value Stream
  • Flow
  • Pull
  • Seek perfection

Module Six - The First Improvement Concept (Value)

  • Basic characteristics
  • Satisfiers
  • Delighters
  • Applying the Kano model

Module Seven - The Second Improvement Concept (Waste)

  • Muda
  • Mura
  • Muri
  • The new wasters

Module Eight - The Third Improvement Concept (Variation)

  • Common cause
  • Special cause
  • Tampering
  • Structural

Module Nine - The Fourth Improvement Concept (Complexity)

  • What is complexity?
  • What causes complexity?
  • How to simplify?

Module Ten - The Fifth Improvement Concept (Continuous Improvement)

  • The PDSA cycle (Plan, Do, Study, Act)
  • The DMAIC method

Module Eleven - The Improvement Toolkit

  • Gemba
  • Genchi Genbutsu
  • Womack's Principle
  • Kaizen
  • A roadmap for implementation

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(331)
Average rating 4 out of 5 stars
5 star
44%
4 star
41%
3 star
10%
2 star
3%
1 star
1%

Alisdair Malloy

25 May 2020 10:49:41 PM

enjoyable fascinating introduction

Norisol F. Fernandez

21 May 2020 04:47:19 PM

Thank you

Norisol F. Fernandez

21 May 2020 04:30:57 AM

thank you

Christopher John Boulton

13 May 2020 06:30:30 PM

Exceptional course, informative and ease of understanding with insightful case studies and clear guidance - thank you, Chris Boulton.

Zara Talat

9 May 2020 10:01:59 AM

Very Good Course and well worth the money. Loved the videos.

Tracey Eadie

30 April 2020 08:59:11 PM

this course has been a fantastic and informative introduction to Six Sigma and I thoroughly recommend it to anyone looking to increase their skill set

Keshana Chetty

23 April 2020 03:17:04 AM

Intense six-sigma course! loved it

Kelly-Anne Phillips

16 April 2020 12:09:37 AM

Interesting course

Ravi Krishnan

15 April 2020 05:29:44 PM

Lean process and Six Sigma course given a great ideas about industry and business process. Enjoyed the session.

Percy Govender 7305225228085

11 April 2020 07:09:52 PM

Thank you for a well packed informative course.

Bunyamin Aras

10 April 2020 11:02:09 PM

Beautiful

Amanda Coverdale

24 February 2020 06:24:06 AM

Great course

TUDOR GEORGE BALTATU

7 February 2020 03:10:02 AM

Very good and informative

Kris Chapman

4 February 2020 04:22:37 PM

Good - Thanks

Marcelo Augusto Guerra

17 January 2020 12:30:21 PM

awesome toolkit

Damien Bridge

14 January 2020 05:53:38 PM

Very informative and gave me a good understanding.

Amanda Taylor

23 August 2019 03:22:40 PM

easy to follow and simple to answer

Kerri O'Connor

1 August 2019 08:52:55 PM

I really enjoyed the course, I work in the health industry and needed to think outside the square on some of the principles as to how they fit. I am hoping to be able to implement some of this with remote communities visiting.

Ruta Butrime

24 July 2019 02:28:33 AM

very good and short course. Taken to the basics in understandable language

Phillip Go

10 June 2019 03:33:27 PM

The course was very concise and highly recommendable.

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1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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Course Summary

Course ID: 020LPAS
Delivery Mode: Online
Access: Lifetime
Tutor Support: Yes
Time: Study at your own pace
Duration: 6-8 Hours
Assessments: Yes
Qualification: Certificate

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