Intrapreneurship Online Bundle, 5 Certificate Courses

Learn How You Can Benefit From Intrapreneurship


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Get Intrapreneurship, Leadership Skills for Supervisors: Communication, Coaching, & Conflict, Developing Your Executive Presence, Influence & Persuasion and Crisis Management in this Bundle

1. Intrapreneurship: Learn How You Can Benefit From Intrapreneurship

Intrapreneurship has been described as a great way to make beneficial changes to your organization. People can choose to continue with the status quo, or they can work to make a difference in the lives of themselves and others within the company. This course will help you become energized and ready to push your ideas forward.

In this course, you’ll learn what intrapreneurship is all about. You will learn about the history and culture of intrapreneurship and assess your own intrapreneurial qualities. You’ll also explore different ways that you can contribute to the intrapreneurial process. As well, you’ll learn how to develop, screen, sell, and implement your ideas.

2. Leadership Skills for Supervisors: Communication, Coaching, and Conflict: Master The Three Fundamental Skills Of Leadership

There are three fundamental skill areas that all leaders need to master: communication, coaching, and conflict. This introductory workshop will give you basic skills in all three areas.

In this course, you will learn about coaching models, conflict resolution techniques, and ways to communicate with your employees. You will also complete Velsoft’s signature leadership assessment to help you identify how to connect with others. As a bonus, you will receive an introduction to some important leadership theories, including the Situational Leadership II® model and servant leadership.

3. Developing Your Executive Presence: Develop Yourself Into An Executive With Presence

Think of an executive you admire. Chances are you admire them because of the figure they cut across the corporate and financial world. But that figure does not come about by mere chance, it is the product of hard work, experience, and cleverly crafted insight into what makes a good executive presence. You can avail yourself of a hint of those skills with this informative, enlightening, and engaging eLearning educational extravaganza. Enjoy.

This course is going to provide you with the boost you might need to get the most out of your inter-personal skills as you develop yourself into an executive with presence that will be the marvel of your coworkers and others you meet. It will help you consider the first impressions you make on others, your interpersonal skills, your speaking and listening skills, plus sharpens your leadership skills.

4. Influence and Persuasion: Speak With Persuasion And Become Influential

When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. This course will teach you how to speak with influence and persuasion.

In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You’ll also receive an introduction to basic neuro linguistic programming techniques.

5. Crisis Management: Be Ready For Emergencies

Viable organizations need to be ready for emergencies because they are a fact of doing business. This course will show you how to create a crisis management plan that will help your business prevent, respond to, and recover from all types of crises.

To begin this course, you will learn how to put the right people in place with a crisis management team and appropriate training. Then, you will learn how to identify and assess crisis risks, develop a response process, and gather appropriate resources. You will also learn how to respond to, document, and investigate crises; establish an emergency operations center; create a continuity plan; and recover from a crisis.

Receive Lifetime Access to Course Materials, so you can review at any time.

Enhance your business skill and get your entrepreneurship certification by enrolling today!

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Intrapreneurship Online Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Intrapreneurship Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment
  •     Pre-Course Assessment

Session 2: What Is Intrapreneurship?

  •     Making Connections

Session 3: Why Is Intrapreneurship Important?

  •     The Growth of Intrapreneurial Culture
  •     Developing Flexibility
  •     Paving the Way for Success
  •     History of Intrapreneurship
  •     Making Connections

Session 4: Characteristics of Intrapreneurs

  •     What Makes Intrapreneurs Tick?
  •     Making Connections
  •     Characteristics of Intrapreneurs

Session 5: Picking Your Team

  •     The Intrapreneur
  •     The Manager
  •     Team Members
  •     Sponsor
  •     Senior Management
  •     Making Connections

Session 6: Are You an Intrapreneur?

  •     Self-Assessment
  •     Debrief
  •     Considering Our Strengths
  •     Important Intrapreneurial Strengths

Session 7: Becoming an Intrapreneur

  •     Building Intrapreneurial Skills
  •     Avoiding Common Mistakes

Session 8: Creating and Selling Your Ideas

  •     The Intrapreneurial Process
  •     The Nine Stages
  •     How Do I Know If I Have a Good Idea? Part One
  •     How Do I Know If I Have a Good Idea? Part Two
  •     Making Connections, Part One
  •     Making Connections, Part Two
  •     Idea One
  •     Idea Two
  •     Idea Three
  •     Screening the Ideas
  •     Questions to Anticipate
  •     Sample Screening Chart
  •     Selling Your Ideas
  •     Tips and Tricks

Session 9: Pre-Assignment Review

  •     Making Connections
  •     Following Up

Session 10: The Implementation Plan

  •     Introduction
  •     Description of Your Idea
  •     People Affected by the Process or Product
  •     Methods of Selling Your Product or Process
  •     Financial Projections, Part One
  •     Financial Projections, Part Two
  •     Making Connections
  •     Sample Income Statement

Session 11: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 2 - Certificate In Leadership Skills for Supervisors: Communication, Coaching, and Conflict Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Pre-Assignment Review

  •     Making Connections

Session 3: Whats Your Type? How About Mine?

  •     Seeking Information
  •     Identifying Your Characteristics and Preferences
  •     Questionnaire
  •     What Does it Mean To Have a Number?
  •     Mostly As – Inquiring Rationals, Part One
  •     Mostly As – Inquiring Rationals, Part Two
  •     Mostly Bs – Authentic Idealists, Part One
  •     Mostly Bs – Authentic Idealists, Part Two
  •     Mostly Cs – Organized Guardians, Part One
  •     Mostly Cs – Organized Guardians, Part Two
  •     Mostly Ds – Resourceful Artisans, Part One
  •     Mostly Ds – Resourceful Artisans, Part Two
  •     Whats Important?
  •     Debrief
  •     Understanding Introverts and Extroverts
  •     Questionnaire
  •     Using the Continuum
  •     Case Study

Session 4: Understanding Leadership

  •     About Leadership
  •     The Situational Leadership II® Model
  •     Understanding Your Comfort Zone
  •     Choosing Our Style
  •     The Cyclical Process
  •     Managing Performance
  •     Making Connections
  •     Servant Leadership
  •     Making Connections
  •     Onboarding and Orientation
  •     First Day Disasters
  •     Considering the Consequences

Session 5: Manage Your Time and Your Energy

  •     Introduction
  •     Larks and Owls
  •     SPIRIT Goals
  •     Organizing Your Workspace, Part One
  •     Organizing Your Workspace, Part Two
  •     Organizing Your Workspace, Part Three
  •     Our Top Time Management Tip

Session 6: The Commitment Curve

  •     The Big Picture
  •     The Phases of the Curve
  •     Stages of the Curve
  •     Stage One: Uninformed Optimism
  •     Stage Two: Informed Pessimism
  •     Stage Three: Hopeful Realism
  •     Stage Four: Informed Optimism
  •     Summary
  •     What Can Be Done to Bridge the Commitment Gap?

Session 7: Employee Development Models

  •     The Coaching Model
  •     Step One: Frame a Conversation, Part One
  •     Step One: Frame a Conversation, Part Two
  •     Step Two: Create Opportunities
  •     Step Three: Create an Action Plan
  •     Step Four: Give Feedback, Part One
  •     Step Four: Give Feedback, Part Two
  •     The Dialogue Model
  •     Defining I Messages
  •     Building the Message
  •     Description Techniques
  •     The Consequences and Benefits Matrix

Session 8: Dealing with Conflict and Difficult Issues

  •     Reflection
  •     Techniques for Resolving Conflict

Session 9: What Successful Leaders Do

  •     Secrets to Success
  •     Creating the Right Environment
  •     Making Connections
  •     Practices to Practice
  •     Making Connections

Session 10: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 3 - Certificate In Developing Your Executive Presence Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Managing Your First Impression

  •     Being Confident, Part One
  •     Being Confident, Part Two
  •     Being Confident, Part Three
  •     Being Confident, Part Four
  •     Dressing for Success
  •     Seven Factors for Success
  •     Making Connections
  •     The Professional Handshake
  •     Five Factors
  •     Tips for Success
  •     Remembering Names
  •     Building Trust and Credibility

Session 3: Interpersonal Communication Skills

  •     Making Connections
  •     Active Listening Skills
  •     Responding to Feelings
  •     Reading Cues
  •     Demonstration Cues
  •     Tips for Becoming a Better Listener
  •     Asking Open and Closed Questions
  •     Open Questions
  •     Closed Questions
  •     Making Connections
  •     Probing Techniques, Part One
  •     Probing Techniques, Part Two
  •     Managing Your Body Language
  •     Making Connections

Session 4: Speaking with Impact

  •     What’s Your Sound?
  •     Things to Consider
  •     Redesigning Yourself for Strength
  •     Five Points for Any Presentation
  •     Making Connections

Session 5: Maintaining Your Impression

  •     A Word About Business Etiquette
  •     Making Connections
  •     Networking Tips and Tricks

Session 6: Three Leadership Skills to Start Mastering Right Now

  •     Delivering Effective Feedback
  •     The Goal of Effective Feedback
  •     The Characteristics of Effective Feedback
  •     Motivational Techniques
  •     What Do You Think?
  •     Coaching Others to Success
  •     The Coaching Formula
  •     The Three Factors

Session 7: Pre-Assignment Review

  •     Skill Area One
  •     Skill Area Two
  •     Skill Area Three
  •     Skill Area Four
  •     Skill Area Five

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 4 - Certificate In Influence and Persuasion Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment-Article
  •     Pre-Assignment-Questions

Session 2: Understanding Persuasion

  •     How Persuasion Works
  •     Predictability
  •     Reciprocation
  •     Consistency and Commitment
  •     Social Evidence
  •     Authority
  •     Liking
  •     Scarcity
  •     Self-Interest
  •     Pre-Assignment Review

Session 3: Preparing to Persuade

  •     Pushing and Pulling
  •     Communicating with Confidence
  •     Have a Purpose
  •     Have an Outcome
  •     Make Sure the Receiver is Ready
  •     Apply Positive Intent
  •     Words to Watch Out For
  •     Your Inner Self Talk
  •     Frame of Reference
  •     Suspending Belief

Session 4: Getting Off on the Right Foot

  •     Building Rapport
  •     About Rapport
  •     Establish and Maintain Rapport
  •     Matching and Mirroring
  •     Body Language
  •     Voice Characteristics
  •     Pacing
  •     Scenario One
  •     Scenario Two
  •     Leading

Session 5: Presentation Strategies

  •     Five Points for Any Presentation
  •     The Five S Framework
  •     Preparing with the Five S Pattern

Session 6: Using Stories to Persuade

  •     The Importance of Story
  •     Stories Have to Make You Stand Out
  •     Your Story has to be Believable
  •     Storytelling Works When it Makes Something More
  •     Have a Beginning, Middle, and End
  •     Be Conscious of Our Attention Span
  •     Storytelling Time

Session 7: Using Neuro Linguistic Programming

  •     Defining Neuro Linguistic Programming
  •     Neuro + Linguistic + Programming =
  •     So What Does it Mean?
  •     A Brief History
  •     Understanding Common NLP Terms
  •     Embedding Positive or Negative Commands
  •     Storytelling Time
  •     Influencing Outcomes
  •     Presuppositions as Questions
  •     Insightful Sentences

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 5 - Certificate In Crisis Management Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Burst Water Pipe
  • Call Center

 Session 2: What is Crisis Management?

  • Defining Terms
  • What Makes a Crisis?
  • The Crisis Management Team
  • Creating the Team

 Session 3: Training Leaders and Staff

  • Training Essentials
  • Three Pronged Approach
  • Conducting Training

 Session 4: Conducting the Crisis Audit

  • Why Audit?
  • Documentation Audit
  • 360 Degree Audit
  • Online Audit
  • Sample Audit Questions
  • Other Audit Considerations
  • Using a Risk Matrix

 Session 5: Performing a Risk Level Analysis

  • The Four Categories
  • Case Study, Scenario One
  • Case Study, Scenario Two
  • Case Study, Scenario Three

 Session 6: Developing a Response Process

  • Pre-Assignment Review
  • Crisis Response Process
  • Step Two: Perform Basic Crisis Management Steps
  • Step Three: Trigger the Crisis Response Process (If Appropriate)
  • Remember: Stay Flexible!

 Session 7: Consulting with the Experts

  • Considering Your Resources
  • Making Connections

 Session 8: Incident Management Techniques

  • Case Study
  • Responding to Incidents
  • Incident Related Documentation
  • Other Documents
  • Investigating Incidents
  • Accident Investigation Kit
  • Steps to Follow

 Session 9: Working Through the Issues

  • Model Overview
  • The Problem Solving Model
  • Keeping an Open Mind
  • Solving Problems the Right Way
  • Phase One
  • Definition
  • Analysis
  • Analysis
  • Phase Two
  • Brainstorming
  • Checkerboard
  • Research and Report
  • Phase Three
  • Solution Planning Worksheet
  • Three Types of Decisions
  • Advice from an Expert
  • Eight Ingredients for Good Decision Making

 Session 10: Establishing an Emergency Operations Center

  • EOC Considerations
  • Making Connections
  • Who is In Charge?

 Session 11: Building Business Continuity and Recovery

  • Creating Continuity
  • Making Connections
  • Essential Crisis Plan Elements

 Session 12: Walliallia

  • Background
  • Exercise One: Gas Line Explosion at Water Plant
  • Assignment
  • Exercise Two: How are you Feeling?
  • Assignment
  • Exercise Three: The Last Question
  • Assignment

 Session 13: Recovering and Moving On

  • Initial Adjustments
  • Working Things Out
  •  A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
48%
4 star
32%
3 star
16%
2 star
2%
1 star
1%
(352)
Average rating 4 out of 5 stars

17 August 2019 01:32:31 AM

Excellent

6 June 2019 08:20:15 PM

I thoroughly enjoyed doing this course, it was all layed out so strategically and made perfect sense.

24 April 2019 11:22:29 PM

The tools shared here are very practical and simple to follow. I believe that I am equipped to be a more productive leader. Thanks for this course it worth more to me. Thank you

18 April 2019 06:17:33 AM

Excellent short course. Literally finished it after hours over 2 days and got some great ideas to implement.

6 April 2019 01:05:21 PM

Very clear cut topics & understandable examples

28 March 2019 05:11:31 PM

This is a good online short course to capture the essence of the leadership and influence program. Great to have Questions to revise the readings.

19 December 2018 09:17:46 AM

This course was a really good refresher

18 December 2018 01:11:07 PM

Some errors in final assessment (Q 3 & 5) and in review questions.

13 November 2018 01:46:26 PM

Excellent as always - thank you

29 October 2018 10:49:58 PM

I'm glad to enhance my knowledge about leadership and influence.
and learned about different types of leadership.

15 October 2018 12:35:48 AM

good

21 September 2018 06:51:49 PM

The course has been very helpfull

29 August 2018 02:52:58 AM

Great

23 August 2018 03:42:00 AM

i enjoyed this course very much

18 August 2018 05:29:31 PM

Really enlightening course. A lot of new information that will support my leadership journey and many points that support my current beliefs and ways of leading.

17 August 2018 04:18:22 PM

This course changed the way I help people

26 July 2018 03:44:47 AM

This course is very informative.

15 July 2018 10:49:38 PM

This is my second online course in between my Tafe studies and I have thoroughly enjoyed it..

11 July 2018 07:41:17 PM

ALL GOOD

5 July 2018 11:10:56 PM

good

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About this Course

Get Intrapreneurship, Leadership Skills for Supervisors: Communication, Coaching, & Conflict, Developing Your Executive Presence, Influence & Persuasion and Crisis Management in this Bundle

1. Intrapreneurship: Learn How You Can Benefit From Intrapreneurship

Intrapreneurship has been described as a great way to make beneficial changes to your organization. People can choose to continue with the status quo, or they can work to make a difference in the lives of themselves and others within the company. This course will help you become energized and ready to push your ideas forward.

In this course, you’ll learn what intrapreneurship is all about. You will learn about the history and culture of intrapreneurship and assess your own intrapreneurial qualities. You’ll also explore different ways that you can contribute to the intrapreneurial process. As well, you’ll learn how to develop, screen, sell, and implement your ideas.

2. Leadership Skills for Supervisors: Communication, Coaching, and Conflict: Master The Three Fundamental Skills Of Leadership

There are three fundamental skill areas that all leaders need to master: communication, coaching, and conflict. This introductory workshop will give you basic skills in all three areas.

In this course, you will learn about coaching models, conflict resolution techniques, and ways to communicate with your employees. You will also complete Velsoft’s signature leadership assessment to help you identify how to connect with others. As a bonus, you will receive an introduction to some important leadership theories, including the Situational Leadership II® model and servant leadership.

3. Developing Your Executive Presence: Develop Yourself Into An Executive With Presence

Think of an executive you admire. Chances are you admire them because of the figure they cut across the corporate and financial world. But that figure does not come about by mere chance, it is the product of hard work, experience, and cleverly crafted insight into what makes a good executive presence. You can avail yourself of a hint of those skills with this informative, enlightening, and engaging eLearning educational extravaganza. Enjoy.

This course is going to provide you with the boost you might need to get the most out of your inter-personal skills as you develop yourself into an executive with presence that will be the marvel of your coworkers and others you meet. It will help you consider the first impressions you make on others, your interpersonal skills, your speaking and listening skills, plus sharpens your leadership skills.

4. Influence and Persuasion: Speak With Persuasion And Become Influential

When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. This course will teach you how to speak with influence and persuasion.

In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You’ll also receive an introduction to basic neuro linguistic programming techniques.

5. Crisis Management: Be Ready For Emergencies

Viable organizations need to be ready for emergencies because they are a fact of doing business. This course will show you how to create a crisis management plan that will help your business prevent, respond to, and recover from all types of crises.

To begin this course, you will learn how to put the right people in place with a crisis management team and appropriate training. Then, you will learn how to identify and assess crisis risks, develop a response process, and gather appropriate resources. You will also learn how to respond to, document, and investigate crises; establish an emergency operations center; create a continuity plan; and recover from a crisis.

Receive Lifetime Access to Course Materials, so you can review at any time.

Enhance your business skill and get your entrepreneurship certification by enrolling today!

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Intrapreneurship Online Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Intrapreneurship Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment
  •     Pre-Course Assessment

Session 2: What Is Intrapreneurship?

  •     Making Connections

Session 3: Why Is Intrapreneurship Important?

  •     The Growth of Intrapreneurial Culture
  •     Developing Flexibility
  •     Paving the Way for Success
  •     History of Intrapreneurship
  •     Making Connections

Session 4: Characteristics of Intrapreneurs

  •     What Makes Intrapreneurs Tick?
  •     Making Connections
  •     Characteristics of Intrapreneurs

Session 5: Picking Your Team

  •     The Intrapreneur
  •     The Manager
  •     Team Members
  •     Sponsor
  •     Senior Management
  •     Making Connections

Session 6: Are You an Intrapreneur?

  •     Self-Assessment
  •     Debrief
  •     Considering Our Strengths
  •     Important Intrapreneurial Strengths

Session 7: Becoming an Intrapreneur

  •     Building Intrapreneurial Skills
  •     Avoiding Common Mistakes

Session 8: Creating and Selling Your Ideas

  •     The Intrapreneurial Process
  •     The Nine Stages
  •     How Do I Know If I Have a Good Idea? Part One
  •     How Do I Know If I Have a Good Idea? Part Two
  •     Making Connections, Part One
  •     Making Connections, Part Two
  •     Idea One
  •     Idea Two
  •     Idea Three
  •     Screening the Ideas
  •     Questions to Anticipate
  •     Sample Screening Chart
  •     Selling Your Ideas
  •     Tips and Tricks

Session 9: Pre-Assignment Review

  •     Making Connections
  •     Following Up

Session 10: The Implementation Plan

  •     Introduction
  •     Description of Your Idea
  •     People Affected by the Process or Product
  •     Methods of Selling Your Product or Process
  •     Financial Projections, Part One
  •     Financial Projections, Part Two
  •     Making Connections
  •     Sample Income Statement

Session 11: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 2 - Certificate In Leadership Skills for Supervisors: Communication, Coaching, and Conflict Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Pre-Assignment Review

  •     Making Connections

Session 3: Whats Your Type? How About Mine?

  •     Seeking Information
  •     Identifying Your Characteristics and Preferences
  •     Questionnaire
  •     What Does it Mean To Have a Number?
  •     Mostly As – Inquiring Rationals, Part One
  •     Mostly As – Inquiring Rationals, Part Two
  •     Mostly Bs – Authentic Idealists, Part One
  •     Mostly Bs – Authentic Idealists, Part Two
  •     Mostly Cs – Organized Guardians, Part One
  •     Mostly Cs – Organized Guardians, Part Two
  •     Mostly Ds – Resourceful Artisans, Part One
  •     Mostly Ds – Resourceful Artisans, Part Two
  •     Whats Important?
  •     Debrief
  •     Understanding Introverts and Extroverts
  •     Questionnaire
  •     Using the Continuum
  •     Case Study

Session 4: Understanding Leadership

  •     About Leadership
  •     The Situational Leadership II® Model
  •     Understanding Your Comfort Zone
  •     Choosing Our Style
  •     The Cyclical Process
  •     Managing Performance
  •     Making Connections
  •     Servant Leadership
  •     Making Connections
  •     Onboarding and Orientation
  •     First Day Disasters
  •     Considering the Consequences

Session 5: Manage Your Time and Your Energy

  •     Introduction
  •     Larks and Owls
  •     SPIRIT Goals
  •     Organizing Your Workspace, Part One
  •     Organizing Your Workspace, Part Two
  •     Organizing Your Workspace, Part Three
  •     Our Top Time Management Tip

Session 6: The Commitment Curve

  •     The Big Picture
  •     The Phases of the Curve
  •     Stages of the Curve
  •     Stage One: Uninformed Optimism
  •     Stage Two: Informed Pessimism
  •     Stage Three: Hopeful Realism
  •     Stage Four: Informed Optimism
  •     Summary
  •     What Can Be Done to Bridge the Commitment Gap?

Session 7: Employee Development Models

  •     The Coaching Model
  •     Step One: Frame a Conversation, Part One
  •     Step One: Frame a Conversation, Part Two
  •     Step Two: Create Opportunities
  •     Step Three: Create an Action Plan
  •     Step Four: Give Feedback, Part One
  •     Step Four: Give Feedback, Part Two
  •     The Dialogue Model
  •     Defining I Messages
  •     Building the Message
  •     Description Techniques
  •     The Consequences and Benefits Matrix

Session 8: Dealing with Conflict and Difficult Issues

  •     Reflection
  •     Techniques for Resolving Conflict

Session 9: What Successful Leaders Do

  •     Secrets to Success
  •     Creating the Right Environment
  •     Making Connections
  •     Practices to Practice
  •     Making Connections

Session 10: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 3 - Certificate In Developing Your Executive Presence Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Managing Your First Impression

  •     Being Confident, Part One
  •     Being Confident, Part Two
  •     Being Confident, Part Three
  •     Being Confident, Part Four
  •     Dressing for Success
  •     Seven Factors for Success
  •     Making Connections
  •     The Professional Handshake
  •     Five Factors
  •     Tips for Success
  •     Remembering Names
  •     Building Trust and Credibility

Session 3: Interpersonal Communication Skills

  •     Making Connections
  •     Active Listening Skills
  •     Responding to Feelings
  •     Reading Cues
  •     Demonstration Cues
  •     Tips for Becoming a Better Listener
  •     Asking Open and Closed Questions
  •     Open Questions
  •     Closed Questions
  •     Making Connections
  •     Probing Techniques, Part One
  •     Probing Techniques, Part Two
  •     Managing Your Body Language
  •     Making Connections

Session 4: Speaking with Impact

  •     What’s Your Sound?
  •     Things to Consider
  •     Redesigning Yourself for Strength
  •     Five Points for Any Presentation
  •     Making Connections

Session 5: Maintaining Your Impression

  •     A Word About Business Etiquette
  •     Making Connections
  •     Networking Tips and Tricks

Session 6: Three Leadership Skills to Start Mastering Right Now

  •     Delivering Effective Feedback
  •     The Goal of Effective Feedback
  •     The Characteristics of Effective Feedback
  •     Motivational Techniques
  •     What Do You Think?
  •     Coaching Others to Success
  •     The Coaching Formula
  •     The Three Factors

Session 7: Pre-Assignment Review

  •     Skill Area One
  •     Skill Area Two
  •     Skill Area Three
  •     Skill Area Four
  •     Skill Area Five

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 4 - Certificate In Influence and Persuasion Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment-Article
  •     Pre-Assignment-Questions

Session 2: Understanding Persuasion

  •     How Persuasion Works
  •     Predictability
  •     Reciprocation
  •     Consistency and Commitment
  •     Social Evidence
  •     Authority
  •     Liking
  •     Scarcity
  •     Self-Interest
  •     Pre-Assignment Review

Session 3: Preparing to Persuade

  •     Pushing and Pulling
  •     Communicating with Confidence
  •     Have a Purpose
  •     Have an Outcome
  •     Make Sure the Receiver is Ready
  •     Apply Positive Intent
  •     Words to Watch Out For
  •     Your Inner Self Talk
  •     Frame of Reference
  •     Suspending Belief

Session 4: Getting Off on the Right Foot

  •     Building Rapport
  •     About Rapport
  •     Establish and Maintain Rapport
  •     Matching and Mirroring
  •     Body Language
  •     Voice Characteristics
  •     Pacing
  •     Scenario One
  •     Scenario Two
  •     Leading

Session 5: Presentation Strategies

  •     Five Points for Any Presentation
  •     The Five S Framework
  •     Preparing with the Five S Pattern

Session 6: Using Stories to Persuade

  •     The Importance of Story
  •     Stories Have to Make You Stand Out
  •     Your Story has to be Believable
  •     Storytelling Works When it Makes Something More
  •     Have a Beginning, Middle, and End
  •     Be Conscious of Our Attention Span
  •     Storytelling Time

Session 7: Using Neuro Linguistic Programming

  •     Defining Neuro Linguistic Programming
  •     Neuro + Linguistic + Programming =
  •     So What Does it Mean?
  •     A Brief History
  •     Understanding Common NLP Terms
  •     Embedding Positive or Negative Commands
  •     Storytelling Time
  •     Influencing Outcomes
  •     Presuppositions as Questions
  •     Insightful Sentences

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 5 - Certificate In Crisis Management Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Burst Water Pipe
  • Call Center

 Session 2: What is Crisis Management?

  • Defining Terms
  • What Makes a Crisis?
  • The Crisis Management Team
  • Creating the Team

 Session 3: Training Leaders and Staff

  • Training Essentials
  • Three Pronged Approach
  • Conducting Training

 Session 4: Conducting the Crisis Audit

  • Why Audit?
  • Documentation Audit
  • 360 Degree Audit
  • Online Audit
  • Sample Audit Questions
  • Other Audit Considerations
  • Using a Risk Matrix

 Session 5: Performing a Risk Level Analysis

  • The Four Categories
  • Case Study, Scenario One
  • Case Study, Scenario Two
  • Case Study, Scenario Three

 Session 6: Developing a Response Process

  • Pre-Assignment Review
  • Crisis Response Process
  • Step Two: Perform Basic Crisis Management Steps
  • Step Three: Trigger the Crisis Response Process (If Appropriate)
  • Remember: Stay Flexible!

 Session 7: Consulting with the Experts

  • Considering Your Resources
  • Making Connections

 Session 8: Incident Management Techniques

  • Case Study
  • Responding to Incidents
  • Incident Related Documentation
  • Other Documents
  • Investigating Incidents
  • Accident Investigation Kit
  • Steps to Follow

 Session 9: Working Through the Issues

  • Model Overview
  • The Problem Solving Model
  • Keeping an Open Mind
  • Solving Problems the Right Way
  • Phase One
  • Definition
  • Analysis
  • Analysis
  • Phase Two
  • Brainstorming
  • Checkerboard
  • Research and Report
  • Phase Three
  • Solution Planning Worksheet
  • Three Types of Decisions
  • Advice from an Expert
  • Eight Ingredients for Good Decision Making

 Session 10: Establishing an Emergency Operations Center

  • EOC Considerations
  • Making Connections
  • Who is In Charge?

 Session 11: Building Business Continuity and Recovery

  • Creating Continuity
  • Making Connections
  • Essential Crisis Plan Elements

 Session 12: Walliallia

  • Background
  • Exercise One: Gas Line Explosion at Water Plant
  • Assignment
  • Exercise Two: How are you Feeling?
  • Assignment
  • Exercise Three: The Last Question
  • Assignment

 Session 13: Recovering and Moving On

  • Initial Adjustments
  • Working Things Out
  •  A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(352)
Average rating 4 out of 5 stars
5 star
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4 star
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3 star
16%
2 star
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1 star
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17 August 2019 01:32:31 AM

Excellent

6 June 2019 08:20:15 PM

I thoroughly enjoyed doing this course, it was all layed out so strategically and made perfect sense.

24 April 2019 11:22:29 PM

The tools shared here are very practical and simple to follow. I believe that I am equipped to be a more productive leader. Thanks for this course it worth more to me. Thank you

18 April 2019 06:17:33 AM

Excellent short course. Literally finished it after hours over 2 days and got some great ideas to implement.

6 April 2019 01:05:21 PM

Very clear cut topics & understandable examples

28 March 2019 05:11:31 PM

This is a good online short course to capture the essence of the leadership and influence program. Great to have Questions to revise the readings.

19 December 2018 09:17:46 AM

This course was a really good refresher

18 December 2018 01:11:07 PM

Some errors in final assessment (Q 3 & 5) and in review questions.

13 November 2018 01:46:26 PM

Excellent as always - thank you

29 October 2018 10:49:58 PM

I'm glad to enhance my knowledge about leadership and influence.
and learned about different types of leadership.

15 October 2018 12:35:48 AM

good

21 September 2018 06:51:49 PM

The course has been very helpfull

29 August 2018 02:52:58 AM

Great

23 August 2018 03:42:00 AM

i enjoyed this course very much

18 August 2018 05:29:31 PM

Really enlightening course. A lot of new information that will support my leadership journey and many points that support my current beliefs and ways of leading.

17 August 2018 04:18:22 PM

This course changed the way I help people

26 July 2018 03:44:47 AM

This course is very informative.

15 July 2018 10:49:38 PM

This is my second online course in between my Tafe studies and I have thoroughly enjoyed it..

11 July 2018 07:41:17 PM

ALL GOOD

5 July 2018 11:10:56 PM

good

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Course Summary

Course ID No.: 002IRAPOC5CB
Delivery Mode: Online
Course Access: Unlimited Lifetime
Time required: Study at your own pace
Course Duration: 30-48 Hours for total bundle
Assessments: Yes
Qualification: Certificate

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