Human Resources Training Online Bundle, 14 Certificate Courses

Learn Vital Skills To Hire & Manage New Employees

Human Resources Training Online Bundle, 14 Certificate Courses

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AU$599

Save AU$1487 (71%)
OFF RRP AU$2086
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Learn Important Skills To Hire and Manage New Employees

Invest in your future, build your skills and achieve your goals by grabbing this great value bundle of our entire range of Human Resource Online Training Courses.

Please note: this bundle special offer is only available for a limited time.

Human resource management is an essential function of both private and public sector organizations.

Activities relating to employees normally include recruiting and hiring new employees, orientation, and training of current employees, employee benefits, and retention.

This comprehensive online bundle includes 14 courses covering topics like  Employee Onboarding, Employee Recruitment, Hiring Strategies, Managing Human Resources, Measuring Results from Training, Millennial Onboarding, Talent Management, Workplace Diversity, Workplace Harassment, Workplace Violence  and more.

If you're looking to succeed in an HR role then the Human Resources Course Bundle the perfect way to get started.  The Hiring Strategies, Employee Onboarding, and Millennial Onboarding courses will help you sort the best candidates out of the pack, making you the key gateway for exceptional talent into your business. Managing Human Resources, Generation Gaps, and Train the Trainer will equip you with the skills to meet your day to day challenges head on, resolve the situations that arise when employees of different ages work together and help managers and employees perform when they are training new employees in your workplace.

Workplace Diversity, Workplace Harassment and Workplace Violence are also included in this package and will prepare you to meet the more difficult challenges that you will face working in HR, by understanding these advanced concepts you will be able to succeed in a Human Resources department of any size and stand out in interviews with your advanced understanding that can take other employees years to pick up on through experience alone.

For a comprehensive list of all courses available simply click the units of study tab.

This is an incredible opportunity to invest in yourself and your future, take your Hiring & Managing skills to a new level with Courses For Success today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Human Resources Course Bundle consists of 14 courses, below is a summary of each course:

Course 1 - Certificate In Managing Human Resources Online Course
Reviews

  • Manage Human Resources In Your Workplace
  • What is HR?
  • Human Resource Influencers
  • Recruiting and Interviewing
  • Interview for what exactly?
  • Setting the scene to Interview
  • Five Steps to a Successful Interview
  • Behaviorally Based Questions
  • Induction and Retention
  • Keeping Track
  • The Follow Up
  • Follow Up Schedules
  • Scary Statistics
  • Health & Safety in the Workplace
  • Why all the urgency?
  • Understanding the Industry Specific Rules of your Country
  • Training for HR Managers
  • Workplace Discrimination & Harassment
  • Bullying in the Workplace
  • A Manager has Responsibilities
  • An Employer has Greater Responsibility
  • Wellness in the Workplace
  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development
  • Employee Discipline
  • The General Discipline Process
  • Progressive Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • Following Up
  • What to Say When Terminating an Employee

Course 2 - Certificate In Business Succession Planning Online Course
Reviews 

  • Develop a Smooth and Professional Succession Plan
  • Succession Planning Vs Replacement Planning
  • Preparing for the Planning Process
  • Develop a Vision Statement
  • Choosing to be a Mentor
  • The SWOT Analysis
  • Prioritise what the succession plan will address
  • Develop a strategy for achieving goals
  • Draft the plan
  • Assign responsibility and authority
  • Establish a monitoring system
  • Identifying paths
  • Choosing your final approach
  • Evaluating and adapting
  • Developing a change management plan
  • Developing a communication plan
  • Implementing the plans
  • Providing constructive criticism
  • Encouraging growth and development
  • Overcoming Roadblocks
  • How to know when you've achieved success
  • Transitioning

Course 3 - Certificate In Developing a Lunch and Learn Online Course
Reviews 

  • How To Run Effective Casual Meetings and Engage Staff
  • Finding the best location
  • Setting up the location
  • Focus group
  • Picking the right topic
  • Hands on works great
  • Stay focused
  • Keep it informal
  • Make it interactive
  • Review it thoroughly
  • Creating a customised presentation
  • Back it up
  • Ground rules
  • Eat during or after?
  • Clean up or teardown
  • Handouts and take away material
  • Senior management buy-in
  • People not participating
  • What a Lunch and Learn is Not
  • Best Practices
  • Obtain feedback and tweak
  • Utilise star employees
  • Provide an agenda ahead of time
  • Keep the session casual and loose
  • Networking opportunity
  • Upper management Q&A session
  • Put it on a regular schedule

Course 4 - Certificate In Employee Onboarding Online Course
Reviews 

  • How to Bring on New Employees and Reduce Staff Turnover
  • Purpose of Onboarding
  • Start-up Cost
  • Anxiety
  • Employee Turnover
  • What is Onboarding
  • The Importance of Onboarding
  • Making employees feel welcome
  • First-day checklist
  • onboarding Preparation
  • Onboarding Checklist
  • Getting off on the right track
  • Role of Human Resources
  • Role of managers
  • Characteristics
  • Initial check in
  • Following up
  • Setting schedules
  • Mentor's Responsibility
  • Identifying opportunities for improvement and growth
  • Setting verbal expectations
  • Defining requirements
  • Resiliency and Flexibility
  • Assigning Work
  • Characteristics of good feedback
  • Feedback delivery tools
  • Informal feedback
  • Formal feedback

Course 5 - Certificate In Employee Recruitment Online Course
Reviews 

  • Reduce your costs with a great employee recruitment program
  • What is recruitment?
  • Challenges and trends
  • Sourcing candidates
  • Requirements
  • Job analysis and descriptions
  • The approach
  • The recruitment interview
  • Testing
  • Identifying goal areas
  • Setting SMART goals
  • Using a productivity journal
  • Phone interviews
  • Traditional interviews
  • Situational interviews
  • Stress interviews
  • Types of Interview Questions
  • Avoiding Bias in your Selection
  • The Background Check
  • Illegal questions
  • Being thorough without being pushy
  • Making your Offer
  • Outlining the offer
  • Negotiation techniques
  • Dealing with difficult issues
  • Sealing the deal
  • Orientation and Retention
  • Measuring the Results

Course 6 - Certificate In Generation Gaps Online Course
Reviews 

  • Successfully Integrate Employees Of All Ages Into Your Workplace
  • What generations exist in the workplace
  • What defines a generation
  • What this means in our workplace
  • Traditionalist
  • Baby Boomers
  • Generation X
  • Generation Y
  • Differentiations Between
  • Background
  • Attitude
  • Working style
  • Life experience
  • adopting a communication style
  • Creating an affinity group
  • Sharing knowledge
  • Younger bosses managing older workers
  • Avoid turnovers with a retention plan
  • Breaking down the stereotypes
  • Conflict Management
  • Embrace the hot zone
  • Treat each other as a peer
  • Create a succession plan
  • Benefits of generation gaps
  • How to learn from each other
  • Embracing the unfamiliar

Course 7 - Certificate In Hiring Strategies Online Course
Reviews 

  • Learn To Attract & Hire The Best Talent
  • Defining and Knowing the Position
  • Needs analysis
  • Job analysis
  • Task analysis
  • Hiring Strategy
  • Company information
  • Salary range
  • Top performers
  • Be prepared
  • Lure in Great Candidates
  • Treat your candidates well
  • Look at the competition
  • Filtering Applicants to Interview
  • Put lots of weight on cover letters
  • Grading resumes
  • Internet search
  • Initial phone interview
  • The Interview
  • Introduce everyone
  • Use a panel
  • Match the interview to the job
  • Types of questions
  • Tell me about my company
  • Distractions
  • Interview more than once
  • Selection Process
  • Testing
  • Look for passion and enthusiasm
  • Background checks
  • Trust your instincts
  • Education Level vs Experience
  • Have a consensus
  • Keep non-hires on file
  • Checking references
  • Making an Offer
  • Onboarding
  • Training and orientation
  • Mentoring
  • 30-60-90 day reviews
  • Make them feel welcome

Course 8 - Certificate In Measuring Results from Training Online Course
Reviews

  • Master The Learning Cycle & Get More Out Of Training
  • Types of evaluation tools
  • Tests
  • Reactionary sheets
  • Interviews
  • Observations
  • Hip-pocket assessments
  • Skill assessments
  • Learning journals
  • Learning Styles
  • Levels of Evaluation
  • Types of Measurement Tools
  • Self-evaluations
  • Supervisor evaluations
  • Peer evaluations
  • High-Level evaluations
  • Performing a Needs Assessment
  • Creating Learning Objectives
  • Creating an Evaluation Plan
  • When Will the Evaluation be Completed?
  • Who will perform the evaluation?
  • Assessing Learning before Training
  • Assessing Learning during Training
  • Assessing Learning after Training
  • Creating a long-term evaluation plan
  • Calculating the Return on Investment
  • A basic ROI formula
  • Identifying and measuring tangible benefits
  • Identifying and measuring intangible benefits
  • Calculating total costs
  • Making a business case

Course 9 - Certificate In Millennial Onboarding Online Course
Reviews 

  • Master The Advantages & Challenges Of Hiring Millennials
  • Define onboarding
  • Purpose of Onboarding
  • Start Up Costs
  • Employee Anxiety
  • Employee Turnover
  • Why Onboarding?
  • Importance of Onboarding
  • Making Employees Feel Welcome
  • Who Are Millennials?
  • How Do Millennials Differ from Other Workers?
  • Informal Rather than Formal Onboarding Processes
  • Onboarding Checklist
  • Engaging the Millennial Employee
  • Following Up With the Millennial Employee
  • Setting Schedules - Millennials and Work Life
  • Mentoring and the Millennial
  • Setting Expectations with the Millennial Employee
  • Identify Opportunities for Improvement and Growth
  • Mentoring the Millennial
  • Be a Mentor, Not an Authority Figure
  • Assigning Work to the Millennial Employee
  • Provide Clear Structure and Guidelines
  • Millennials Thrive on Feedback!
  • Informal Feedback

Course 10 - Certificate In Talent Management Online Course
Reviews 

  • Talented Employees are the Key to Success.
  • What is talent management?
  • Types of talent
  • Skills and knowledge defined
  • Understanding Talent Management
  • Importance and benefits
  • Challenges
  • Key elements to developing a winning strategy
  • Performance management defined
  • How to keep your employees motivated
  • Talent Reviews
  • Maintaining an effective workforce
  • Looking to the future
  • Succession and Career Planning
  • What is succession planning?
  • Developing a plan
  • Executing the plan
  • Overcoming roadblocks
  • Employee engagement
  • Generating engagement
  • Influences
  • Competency assessment defined
  • Coaching, Training, and Development
  • Tips for talent management
  • Employee Retention

Course 11 - Certificate In Train The Trainer Online Course
Reviews

  • Deliver Engaging and Compelling Workshops
  • What makes a good training course?
  • The ‘perfect’ training course
  • So just what is training?
  • Mini Quiz:
  • A trainer’s various hats
  • The Learner
  • The Active Learner, the Reluctant Learner, and the Passive Learner
  • What contributes to a poor learning experience?
  • How do people learn?
  • What makes a good learner?
  • Learning theories & learning styles
  • Handling groups
  • Basics of Training Delivery
  • Activities in the training room
  • Activities in the training room: Designing a Short Session
  • Exploring Training Methods and Techniques
  • Demonstrations
  • Giving instructions
  • Energisers and refreshers
  • Anecdotes, or stories
  • The Trainer
  • Presentation & feedback skills for trainers
  • Negative feedback, or constructive criticism
  • Presentation skills in the training room
  • Picking up on signs from the learner (body language)
  • Finally, evaluating your training
  • Training Resources
  • Personal action plans and course evaluation

Course 12 - Certificate In Workplace Diversity Online Course
Reviews 

  • Learn The Importance And Practicalities Of Workplace Diversity
  • Diversity, what is it?
  • Group & Discriminatory Terms
  • Stereotypes
  • Tearing Down the Baggage Barriers
  • Workplace Changes
  • Social Changes
  • Verbal Communication Skills
  • Ten Ways to Listen Better Today
  • The Power of Tone
  • Non-Verbal Communication
  • Communicating With Power
  • Taking a Proactive Approach
  • Conducting a Diversity Audit
  • Stop Discrimination
  • Coping with Discrimination
  • The Warning Signs
  • From a Managers Perspective
  • Create Detailed Records
  • Investigate the Complaint
  • From an Organisational Perspective
  • Receiving a Complaint
  • The Follow-Up
  • Employee Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • What to Say When Terminating an Employee

Course 13 - Certificate In Workplace Harassment Online Course
View Course

  • Learn To Recognize and Manage Workplace Harassment
  • The Background
  • The law
  • Identifying harassment
  • An anti-harassment policy: What should be covered?
  • Steps to a healthy workplace
  • Educating employees
  • Anti-harassment policies
  • Employee's rights and responsibilities
  • Developing an Anti-Harassment Policy
  • Policies in the Workplace
  • Proper Procedures in the Workplace
  • If you are being harassed
  • If you are accused of harassing
  • False Allegations
  • Other Options
  • Sexual Harassment
  • Defining sexual harassment
  • Common scenarios
  • Mediation
  • What is mediation?
  • Deciding if it's right
  • How to implement
  • Conflict Resolution
  • How to resolve the situation
  • Seeing both sides
  • Deciding the consequence
  • The Aftermath
  • How to move on
  • Monitoring the situation

Course 14 - Certificate In Workplace Violence Online Course
Reviews 

  • Identify & Manage Violence In Your Workplace
  • Costs to your business
  • Identifying the Bully
  • Abusive workplace behaviors
  • Bullying and personality disorders
  • Narcissism
  • How to Handle Workplace Violence
  • Types of behavior
  • Target the behavior, not the person
  • implement an action plan
  • Risk Assessment
  • Understanding anger and aggression
  • Defusing and de-escalating strategies
  • Communication skills
  • Identifying the hazard
  • Assessing the risk
  • Controlling the risk
  • Evaluating and review
  • Being the Victim
  • What is not considered bullying
  • Steps to take
  • Checklist for Employers
  • Addressing all employees
  • Code of Ethics
  • Policy and procedures
  • Interview Process
  • Identify a bully in the interview process
  • Warning signs
  • Investigation Process
  • Lodging the complaint
  • The investigation
  • The findings
  • Review and closure
  • Developing a Workplace Harassment Policy
  • Scope and philosophy
  • Informal complaint process
  • Formal investigation process

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
43%
4 star
33%
3 star
17%
2 star
5%
1 star
2%
(7892)
Average rating 3.5 out of 5 stars

8 November 2019 03:43:37 AM

I found this course very informative. Some of the generation years I found to be off from other sources I have found on the internet, but besides that I feel as if the points addressed I could relate to.

5 November 2019 01:12:14 PM

Great Course

5 November 2019 01:10:34 PM

Great Course

5 November 2019 01:10:00 PM

Great Course

5 November 2019 01:09:45 PM

Great Course

5 November 2019 01:09:15 PM

Great Course

5 November 2019 01:08:24 PM

Great Course

5 November 2019 12:52:29 PM

Great Course

28 October 2019 09:02:35 PM

I undertook the Train the Trainer Course as a development opportunity and have really enjoyed it.

The information was well laid out and in an order that I could see linked the whole course together.

I was able to see why you would do things in the way you should and interestingly it made me realise why some training I have undertaken has been better than others and that's the way the trainer has undertaken their role.

I hope to be able to put this into practice soon.

I would definitely agree with the quote you shared from Marcel Proust who says
" The real voyage of discovery consists not in seeking new lands, but in seeing with new eyes"

15 October 2019 03:59:30 PM

Excellent course, valuable lessons learnt

14 October 2019 04:21:07 PM

Very informative and valuable course

26 September 2019 01:02:00 PM

INFORMATIVE & HELPFUL

26 September 2019 12:54:15 PM

VERY HELPFUL

26 September 2019 12:53:31 PM

GREAT COURSE

26 September 2019 12:53:20 PM

BRILLIANT AND INFORMATIVE

24 September 2019 02:10:49 AM

This was a great course and very valuable for those who are unable to travel to attend a course in person.

19 September 2019 12:07:21 AM

Great course! I had several "ah ha" moments!

27 August 2019 06:10:47 PM

I thoroughly enjoyed doing this course and discovered some very interesting pointers on handling sensitive issues and also disruptive trainees.

I am sure this course will be a great help to me in the future.

22 August 2019 12:22:19 AM

A great topic thtoughout

16 August 2019 03:49:02 AM

great course

Load more reviews Loading...
About this Course

Learn Important Skills To Hire and Manage New Employees

Invest in your future, build your skills and achieve your goals by grabbing this great value bundle of our entire range of Human Resource Online Training Courses.

Please note: this bundle special offer is only available for a limited time.

Human resource management is an essential function of both private and public sector organizations.

Activities relating to employees normally include recruiting and hiring new employees, orientation, and training of current employees, employee benefits, and retention.

This comprehensive online bundle includes 14 courses covering topics like  Employee Onboarding, Employee Recruitment, Hiring Strategies, Managing Human Resources, Measuring Results from Training, Millennial Onboarding, Talent Management, Workplace Diversity, Workplace Harassment, Workplace Violence  and more.

If you're looking to succeed in an HR role then the Human Resources Course Bundle the perfect way to get started.  The Hiring Strategies, Employee Onboarding, and Millennial Onboarding courses will help you sort the best candidates out of the pack, making you the key gateway for exceptional talent into your business. Managing Human Resources, Generation Gaps, and Train the Trainer will equip you with the skills to meet your day to day challenges head on, resolve the situations that arise when employees of different ages work together and help managers and employees perform when they are training new employees in your workplace.

Workplace Diversity, Workplace Harassment and Workplace Violence are also included in this package and will prepare you to meet the more difficult challenges that you will face working in HR, by understanding these advanced concepts you will be able to succeed in a Human Resources department of any size and stand out in interviews with your advanced understanding that can take other employees years to pick up on through experience alone.

For a comprehensive list of all courses available simply click the units of study tab.

This is an incredible opportunity to invest in yourself and your future, take your Hiring & Managing skills to a new level with Courses For Success today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Human Resources Course Bundle consists of 14 courses, below is a summary of each course:

Course 1 - Certificate In Managing Human Resources Online Course
Reviews

  • Manage Human Resources In Your Workplace
  • What is HR?
  • Human Resource Influencers
  • Recruiting and Interviewing
  • Interview for what exactly?
  • Setting the scene to Interview
  • Five Steps to a Successful Interview
  • Behaviorally Based Questions
  • Induction and Retention
  • Keeping Track
  • The Follow Up
  • Follow Up Schedules
  • Scary Statistics
  • Health & Safety in the Workplace
  • Why all the urgency?
  • Understanding the Industry Specific Rules of your Country
  • Training for HR Managers
  • Workplace Discrimination & Harassment
  • Bullying in the Workplace
  • A Manager has Responsibilities
  • An Employer has Greater Responsibility
  • Wellness in the Workplace
  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development
  • Employee Discipline
  • The General Discipline Process
  • Progressive Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • Following Up
  • What to Say When Terminating an Employee

Course 2 - Certificate In Business Succession Planning Online Course
Reviews 

  • Develop a Smooth and Professional Succession Plan
  • Succession Planning Vs Replacement Planning
  • Preparing for the Planning Process
  • Develop a Vision Statement
  • Choosing to be a Mentor
  • The SWOT Analysis
  • Prioritise what the succession plan will address
  • Develop a strategy for achieving goals
  • Draft the plan
  • Assign responsibility and authority
  • Establish a monitoring system
  • Identifying paths
  • Choosing your final approach
  • Evaluating and adapting
  • Developing a change management plan
  • Developing a communication plan
  • Implementing the plans
  • Providing constructive criticism
  • Encouraging growth and development
  • Overcoming Roadblocks
  • How to know when you've achieved success
  • Transitioning

Course 3 - Certificate In Developing a Lunch and Learn Online Course
Reviews 

  • How To Run Effective Casual Meetings and Engage Staff
  • Finding the best location
  • Setting up the location
  • Focus group
  • Picking the right topic
  • Hands on works great
  • Stay focused
  • Keep it informal
  • Make it interactive
  • Review it thoroughly
  • Creating a customised presentation
  • Back it up
  • Ground rules
  • Eat during or after?
  • Clean up or teardown
  • Handouts and take away material
  • Senior management buy-in
  • People not participating
  • What a Lunch and Learn is Not
  • Best Practices
  • Obtain feedback and tweak
  • Utilise star employees
  • Provide an agenda ahead of time
  • Keep the session casual and loose
  • Networking opportunity
  • Upper management Q&A session
  • Put it on a regular schedule

Course 4 - Certificate In Employee Onboarding Online Course
Reviews 

  • How to Bring on New Employees and Reduce Staff Turnover
  • Purpose of Onboarding
  • Start-up Cost
  • Anxiety
  • Employee Turnover
  • What is Onboarding
  • The Importance of Onboarding
  • Making employees feel welcome
  • First-day checklist
  • onboarding Preparation
  • Onboarding Checklist
  • Getting off on the right track
  • Role of Human Resources
  • Role of managers
  • Characteristics
  • Initial check in
  • Following up
  • Setting schedules
  • Mentor's Responsibility
  • Identifying opportunities for improvement and growth
  • Setting verbal expectations
  • Defining requirements
  • Resiliency and Flexibility
  • Assigning Work
  • Characteristics of good feedback
  • Feedback delivery tools
  • Informal feedback
  • Formal feedback

Course 5 - Certificate In Employee Recruitment Online Course
Reviews 

  • Reduce your costs with a great employee recruitment program
  • What is recruitment?
  • Challenges and trends
  • Sourcing candidates
  • Requirements
  • Job analysis and descriptions
  • The approach
  • The recruitment interview
  • Testing
  • Identifying goal areas
  • Setting SMART goals
  • Using a productivity journal
  • Phone interviews
  • Traditional interviews
  • Situational interviews
  • Stress interviews
  • Types of Interview Questions
  • Avoiding Bias in your Selection
  • The Background Check
  • Illegal questions
  • Being thorough without being pushy
  • Making your Offer
  • Outlining the offer
  • Negotiation techniques
  • Dealing with difficult issues
  • Sealing the deal
  • Orientation and Retention
  • Measuring the Results

Course 6 - Certificate In Generation Gaps Online Course
Reviews 

  • Successfully Integrate Employees Of All Ages Into Your Workplace
  • What generations exist in the workplace
  • What defines a generation
  • What this means in our workplace
  • Traditionalist
  • Baby Boomers
  • Generation X
  • Generation Y
  • Differentiations Between
  • Background
  • Attitude
  • Working style
  • Life experience
  • adopting a communication style
  • Creating an affinity group
  • Sharing knowledge
  • Younger bosses managing older workers
  • Avoid turnovers with a retention plan
  • Breaking down the stereotypes
  • Conflict Management
  • Embrace the hot zone
  • Treat each other as a peer
  • Create a succession plan
  • Benefits of generation gaps
  • How to learn from each other
  • Embracing the unfamiliar

Course 7 - Certificate In Hiring Strategies Online Course
Reviews 

  • Learn To Attract & Hire The Best Talent
  • Defining and Knowing the Position
  • Needs analysis
  • Job analysis
  • Task analysis
  • Hiring Strategy
  • Company information
  • Salary range
  • Top performers
  • Be prepared
  • Lure in Great Candidates
  • Treat your candidates well
  • Look at the competition
  • Filtering Applicants to Interview
  • Put lots of weight on cover letters
  • Grading resumes
  • Internet search
  • Initial phone interview
  • The Interview
  • Introduce everyone
  • Use a panel
  • Match the interview to the job
  • Types of questions
  • Tell me about my company
  • Distractions
  • Interview more than once
  • Selection Process
  • Testing
  • Look for passion and enthusiasm
  • Background checks
  • Trust your instincts
  • Education Level vs Experience
  • Have a consensus
  • Keep non-hires on file
  • Checking references
  • Making an Offer
  • Onboarding
  • Training and orientation
  • Mentoring
  • 30-60-90 day reviews
  • Make them feel welcome

Course 8 - Certificate In Measuring Results from Training Online Course
Reviews

  • Master The Learning Cycle & Get More Out Of Training
  • Types of evaluation tools
  • Tests
  • Reactionary sheets
  • Interviews
  • Observations
  • Hip-pocket assessments
  • Skill assessments
  • Learning journals
  • Learning Styles
  • Levels of Evaluation
  • Types of Measurement Tools
  • Self-evaluations
  • Supervisor evaluations
  • Peer evaluations
  • High-Level evaluations
  • Performing a Needs Assessment
  • Creating Learning Objectives
  • Creating an Evaluation Plan
  • When Will the Evaluation be Completed?
  • Who will perform the evaluation?
  • Assessing Learning before Training
  • Assessing Learning during Training
  • Assessing Learning after Training
  • Creating a long-term evaluation plan
  • Calculating the Return on Investment
  • A basic ROI formula
  • Identifying and measuring tangible benefits
  • Identifying and measuring intangible benefits
  • Calculating total costs
  • Making a business case

Course 9 - Certificate In Millennial Onboarding Online Course
Reviews 

  • Master The Advantages & Challenges Of Hiring Millennials
  • Define onboarding
  • Purpose of Onboarding
  • Start Up Costs
  • Employee Anxiety
  • Employee Turnover
  • Why Onboarding?
  • Importance of Onboarding
  • Making Employees Feel Welcome
  • Who Are Millennials?
  • How Do Millennials Differ from Other Workers?
  • Informal Rather than Formal Onboarding Processes
  • Onboarding Checklist
  • Engaging the Millennial Employee
  • Following Up With the Millennial Employee
  • Setting Schedules - Millennials and Work Life
  • Mentoring and the Millennial
  • Setting Expectations with the Millennial Employee
  • Identify Opportunities for Improvement and Growth
  • Mentoring the Millennial
  • Be a Mentor, Not an Authority Figure
  • Assigning Work to the Millennial Employee
  • Provide Clear Structure and Guidelines
  • Millennials Thrive on Feedback!
  • Informal Feedback

Course 10 - Certificate In Talent Management Online Course
Reviews 

  • Talented Employees are the Key to Success.
  • What is talent management?
  • Types of talent
  • Skills and knowledge defined
  • Understanding Talent Management
  • Importance and benefits
  • Challenges
  • Key elements to developing a winning strategy
  • Performance management defined
  • How to keep your employees motivated
  • Talent Reviews
  • Maintaining an effective workforce
  • Looking to the future
  • Succession and Career Planning
  • What is succession planning?
  • Developing a plan
  • Executing the plan
  • Overcoming roadblocks
  • Employee engagement
  • Generating engagement
  • Influences
  • Competency assessment defined
  • Coaching, Training, and Development
  • Tips for talent management
  • Employee Retention

Course 11 - Certificate In Train The Trainer Online Course
Reviews

  • Deliver Engaging and Compelling Workshops
  • What makes a good training course?
  • The ‘perfect’ training course
  • So just what is training?
  • Mini Quiz:
  • A trainer’s various hats
  • The Learner
  • The Active Learner, the Reluctant Learner, and the Passive Learner
  • What contributes to a poor learning experience?
  • How do people learn?
  • What makes a good learner?
  • Learning theories & learning styles
  • Handling groups
  • Basics of Training Delivery
  • Activities in the training room
  • Activities in the training room: Designing a Short Session
  • Exploring Training Methods and Techniques
  • Demonstrations
  • Giving instructions
  • Energisers and refreshers
  • Anecdotes, or stories
  • The Trainer
  • Presentation & feedback skills for trainers
  • Negative feedback, or constructive criticism
  • Presentation skills in the training room
  • Picking up on signs from the learner (body language)
  • Finally, evaluating your training
  • Training Resources
  • Personal action plans and course evaluation

Course 12 - Certificate In Workplace Diversity Online Course
Reviews 

  • Learn The Importance And Practicalities Of Workplace Diversity
  • Diversity, what is it?
  • Group & Discriminatory Terms
  • Stereotypes
  • Tearing Down the Baggage Barriers
  • Workplace Changes
  • Social Changes
  • Verbal Communication Skills
  • Ten Ways to Listen Better Today
  • The Power of Tone
  • Non-Verbal Communication
  • Communicating With Power
  • Taking a Proactive Approach
  • Conducting a Diversity Audit
  • Stop Discrimination
  • Coping with Discrimination
  • The Warning Signs
  • From a Managers Perspective
  • Create Detailed Records
  • Investigate the Complaint
  • From an Organisational Perspective
  • Receiving a Complaint
  • The Follow-Up
  • Employee Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • What to Say When Terminating an Employee

Course 13 - Certificate In Workplace Harassment Online Course
View Course

  • Learn To Recognize and Manage Workplace Harassment
  • The Background
  • The law
  • Identifying harassment
  • An anti-harassment policy: What should be covered?
  • Steps to a healthy workplace
  • Educating employees
  • Anti-harassment policies
  • Employee's rights and responsibilities
  • Developing an Anti-Harassment Policy
  • Policies in the Workplace
  • Proper Procedures in the Workplace
  • If you are being harassed
  • If you are accused of harassing
  • False Allegations
  • Other Options
  • Sexual Harassment
  • Defining sexual harassment
  • Common scenarios
  • Mediation
  • What is mediation?
  • Deciding if it's right
  • How to implement
  • Conflict Resolution
  • How to resolve the situation
  • Seeing both sides
  • Deciding the consequence
  • The Aftermath
  • How to move on
  • Monitoring the situation

Course 14 - Certificate In Workplace Violence Online Course
Reviews 

  • Identify & Manage Violence In Your Workplace
  • Costs to your business
  • Identifying the Bully
  • Abusive workplace behaviors
  • Bullying and personality disorders
  • Narcissism
  • How to Handle Workplace Violence
  • Types of behavior
  • Target the behavior, not the person
  • implement an action plan
  • Risk Assessment
  • Understanding anger and aggression
  • Defusing and de-escalating strategies
  • Communication skills
  • Identifying the hazard
  • Assessing the risk
  • Controlling the risk
  • Evaluating and review
  • Being the Victim
  • What is not considered bullying
  • Steps to take
  • Checklist for Employers
  • Addressing all employees
  • Code of Ethics
  • Policy and procedures
  • Interview Process
  • Identify a bully in the interview process
  • Warning signs
  • Investigation Process
  • Lodging the complaint
  • The investigation
  • The findings
  • Review and closure
  • Developing a Workplace Harassment Policy
  • Scope and philosophy
  • Informal complaint process
  • Formal investigation process

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(7892)
Average rating 3.5 out of 5 stars
5 star
43%
4 star
33%
3 star
17%
2 star
5%
1 star
2%

8 November 2019 03:43:37 AM

I found this course very informative. Some of the generation years I found to be off from other sources I have found on the internet, but besides that I feel as if the points addressed I could relate to.

5 November 2019 01:12:14 PM

Great Course

5 November 2019 01:10:34 PM

Great Course

5 November 2019 01:10:00 PM

Great Course

5 November 2019 01:09:45 PM

Great Course

5 November 2019 01:09:15 PM

Great Course

5 November 2019 01:08:24 PM

Great Course

5 November 2019 12:52:29 PM

Great Course

28 October 2019 09:02:35 PM

I undertook the Train the Trainer Course as a development opportunity and have really enjoyed it.

The information was well laid out and in an order that I could see linked the whole course together.

I was able to see why you would do things in the way you should and interestingly it made me realise why some training I have undertaken has been better than others and that's the way the trainer has undertaken their role.

I hope to be able to put this into practice soon.

I would definitely agree with the quote you shared from Marcel Proust who says
" The real voyage of discovery consists not in seeking new lands, but in seeing with new eyes"

15 October 2019 03:59:30 PM

Excellent course, valuable lessons learnt

14 October 2019 04:21:07 PM

Very informative and valuable course

26 September 2019 01:02:00 PM

INFORMATIVE & HELPFUL

26 September 2019 12:54:15 PM

VERY HELPFUL

26 September 2019 12:53:31 PM

GREAT COURSE

26 September 2019 12:53:20 PM

BRILLIANT AND INFORMATIVE

24 September 2019 02:10:49 AM

This was a great course and very valuable for those who are unable to travel to attend a course in person.

19 September 2019 12:07:21 AM

Great course! I had several "ah ha" moments!

27 August 2019 06:10:47 PM

I thoroughly enjoyed doing this course and discovered some very interesting pointers on handling sensitive issues and also disruptive trainees.

I am sure this course will be a great help to me in the future.

22 August 2019 12:22:19 AM

A great topic thtoughout

16 August 2019 03:49:02 AM

great course

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Course Summary

Course ID No.: 001HRTB
Delivery Mode: Online
Course Access: Unlimited Lifetime
Time required: Study at your own pace
Qualification: Certificate

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