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Executive Assistant Certificate Program

Be an Effective Personal Assistant and Enhance Your Organization

Enhance Your Organization with Our Executive Assistant Certificate Program

Our executive assistant certificate program online course is designed to provide you with the wide range of skills necessary to be an EA. The demands of the role are constant and demanding. This means you need to be able to confidentially update schedules, make travel arrangements, keep effective minutes and create vital documentation. Confidentiality is perhaps the most essential quality that every assistant must have.

Our Executive and personal assistant training course will demonstrate exactly what you need to do to be a successful assistant. Students will learn how to effectively manage schedules, organize meetings, and how to perform the tricky gatekeeper’s role. A special skill set of versatile skills is required to be an Executive or Personal Assistant.

Many aspirants to these types of vocation have benefited from participating in one of the many executive assistant courses online.  This executive assistant certification online course will equip you with all of the necessary tools to be a successful executive assistant, administrative assistant or personal assistant.

Upon completion of this Executive and Personal Assistant Training Course, you will be able to:

  • Acclimatize to the different needs and management styles of managers

  • Effectively and clearly communicate using written, verbal, and nonverbal methods

  • Display better time management skills

  • Effectively manage meetings

  • Perform the role of gatekeeper

  • Effectively use the Executive Assistant’s tools of the trade.

Quick Facts About This Personal Assistant Training Course:

  1. Short sharp course structure with clear, easy to understand content

  2. Just 6 to 8 hours of study needed to gain our executive assistant certificate

  3. Unrestricted, lifetime access to the executive assistant classes online contained in this course

  4. All course material accessible on-line and available  24/7 from any computer or Smartphone

  5. Study executive assistant training online from work or home at your own pace, in your own time

  6. Certificate of Completion awarded to all students who complete this course.

Course Delivery

Executive assistant courses are made available to registered students online via our learning management system. Any electronic device that has access to the internet Phone can be used to access the courses.


Module One - Getting Started

Module Two - Working with your Manager

  • Adapting to their style
  • Anticipate their needs
  • Getting your responsibilities defined
  • When to take the initiative

Module Three - Administrative Soft Skills

  • Social Intelligence
  • Basic business acumen
  • Office management
  • Active listening

Module Four - Effective Time Management

  • Calendar management
  • Prepare for changes and surprises
  • Keeping others on track
  • Urgent / important matrix

Module Five - Meeting Management

  • Creating an agenda
  • Keepng minutes
  • Keeping the meeting on time
  • Variations for large and small meetings

Module Six - Tools of the Trade (Part 1)

  • Email protocol
  • Office machinery
  • Computer and software skills
  • Commuication Skills

Module Seven - Tools of the Trade (Part 2)

  • Phone and voicemail etiquette
  • Word processing
  • Business writing
  • Internet research

Module Eight - Being an Effective Gatekeeper

  • Filtering data and information
  • Learn to say no
  • Dealing with difficult people
  • Recognise the tricks

Module Nine - Organizational Skills

  • Prioritising your workload
  • Goal setting
  • Plan for tomorrow, today
  • Staying on track

Module Ten - Confidentiality Guidelines

  • Your confidentiality duty
  • Be Certificatetic and discreet
  • Keeping data secure
  • What to do in sticky situations

Module Eleven - Special Tasks

  • Project management
  • Trade shows
  • Interacting with clients
  • Social media management

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:


  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)


  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

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Average rating 4 out of 5 stars

11 March 2019 01:53:46 AM

This was the best theoretical course with the most practical principles, it might as well have been practical assignments

19 February 2019 03:04:51 PM

overall good course, could be grammatically corrected.

7 February 2019 05:20:29 PM

I have gotten a lot out of this course.

7 February 2019 10:01:12 AM

I have gotten a lot out of this course.

7 February 2019 09:57:02 AM

This course was a good match for me.

7 February 2019 09:56:33 AM

This course was a good match for me.

7 February 2019 09:55:09 AM

This course was a good match for me.

14 January 2019 07:36:31 PM


14 January 2019 07:31:49 PM

Very helpful course!

11 January 2019 09:04:05 PM

Great summary

3 January 2019 09:02:54 AM

The course was very informative and the information gained will beneficial to day to day operations within the work environment.

3 January 2019 09:02:53 AM

The course was very informative and the information gained will beneficial to day to day operations within the work environment.

12 December 2018 11:06:18 AM


16 September 2018 02:17:32 AM

I've learnt a lot from this course and will recommend to my colleagues.

27 June 2018 02:28:10 PM

Very helpful course - refreshing

11 June 2018 09:16:34 PM


3 June 2018 04:25:55 PM

very informative, easy understandable

15 May 2018 12:23:16 AM


9 May 2018 08:55:44 PM

Very informative course, learned loads. Each section is broken down into manageable learning sessions. Would for sure recommend to others.

16 April 2018 06:05:06 PM

really a very helpful and interesting course. covers the main aspects wonderfully and breaks it down so it is easy to learn and understand. thank you

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Course Summary

Course ID No.: 020EAPA
Delivery Mode: Online
Course Access: Unlimited Lifetime
Time required: Study at your own pace
Course Duration: 6-8 Hours
Qualification: Certificate