Emotional Intelligence at Work Online Bundle, 5 Certificate Courses

Strengthen Your Emotional Compass

Emotional Intelligence at Work Online Bundle, 5 Certificate Courses

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Strengthen Your Emotional Compass - 5 Courses in this Bundle

  1.  Emotional Intelligence at Work Online Certificate Course

  2.  Improving Mindfulness Online Certificate Course

  3.  Improving Self-Awareness Online Certificate Course

  4.  Increasing Your Happiness Online Certificate Course

  5.  Interpersonal Skills Online Certificate Course

1. Emotional Intelligence at Work Online Certificate Course: Develop your Emotional Aptitude

What does the phrase “emotional intelligence in the workplace” encompass?

There are five main areas of focus that are included in most studies:

  • Self-awareness – of emotions and self-worth, and confidence in one’s abilities.
  • Self-regulation – of emotions, standards of honesty, and adaptability.
  • Motivation – drive to achieve goals, commitment, and initiative.
  • Empathy – high sense of diversity, compassion, and is driven to assist others.
  • Social Skills – skills in conflict management, communication, and leadership.

Key Learning Objectives:

  • Define and practice the areas of emotional intelligence in the workplace.
  • Identify and control your emotions.
  • Successfully communicate and maintain relationships with others.
  • Identify nonverbal communication and consider this information when engaging.
  • Successfully execute conflict resolution and overcome other obstacles in the workplace.
  • Exhibit empathy and reverence for others.
  • Identify anxious and stressful emotions and better control these negative emotions.

2. Improving Mindfulness Online Certificate Course: Improve Your Mindfulness to Enhance Your Personal and Professional Success

Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking, Staying in tune both mentally and emotionally improves perspective to enhance personal and professional success.

With our Improving Mindfulness course, you will begin to identify their own patterns of thinking. As you learn to practice mindfulness, you will cultivate positive emotions that will have a dramatic effect on the work environment.

Key Learning Objectives:

  • Define mindfulness
  • Develop techniques to make oneself more attuned to the present moment
  • Understand the value and utility of one’s emotions
  • Learn how to identify and counter distorted thinking
  • Learn how to cultivate genuine positive emotions
  • Become more fully present in social interactions

3. Improving Self-Awareness Online Certificate Course: Improving Your Self-Awareness

The Improving Self-Awareness Online Certificate course gives you a better understanding of yourself and how to live a better, more fulfilling life. It is designed to give you a deeper understanding of one's own self-awareness.

With our Self-Awareness Online courses, you will learn how beneficial becoming more self- aware can be. A highly self-aware person will become more equipped to deal with daily life and its challenges. Through this course, you will gain a new perspective on yourself and your emotions and become a valuable member of society.

Key Learning Objectives:

  • Define the self and different aspects of the self
  • Learn from introspection
  • Understand the nature and value of emotions
  • Appreciate themselves
  • Appreciate others
  • Improve effectiveness

4. Increasing Your Happiness Online Certificate Course: Increase Your Happiness to Improve Productivity in the Workplace

Increasing ones happiness can be done through the power of positive thinking. That is one skill that this course will touch on to teach you how to be happier. Happiness will spread throughout your organization, and have a positive effect on everyone.

With our Increasing Your Happiness course, you will engage in unique and helpful ways to increase their happiness. This will have a robust effect on your professional and personal lives. It will improve your communication skills, increase productivity, and lesson absenteeism.

Key Learning Objectives:

  • Discuss how planning ahead cultivates workplace happiness
  • Create a nightly routine and daily plan
  • Relate more effectively to others in the workplace
  • Understand how the workspace environment impacts happiness
  • Think more positively
  • Take actions that will create greater workplace happiness

5. Interpersonal Skills Online Certificate Course: Create better, meaningful personal and professional relationships with our Interpersonal Skills Training Course Online

Take your communication skills to the next level with our Interpersonal Skills Training Course Online. Our course will teach you how to become the vibrant, charismatic person who effortlessly connects with others.

Our comprehensive course will assist you in working towards being the person that leaves a lasting positive impression by giving you effective communication skills, providing you with powerful negotiation methods, and more.

Our Interpersonal Skills Training Course will teach you the best communication strategies that reflects your own personal style. You will discover the skills required to start a conversation, move a conversation along, and progress the conversation to higher levels.

At Courses For Success, our courses are designed by professionals for professionals. We maintain the highest level of quality courses to ensure your success. By completing our comprehensive Interpersonal Skills Training Course Online, you will be equipped with the right skill-set to ensure you stand out from the competition!

Key Learning Objectives:

  • Appreciate the vital difference between hearing and listening
  • Understand ways to improve the verbal skill of asking questions
  • Communicate effectively with authority
  • Know what non-verbal communication is and how your knowledge of it can improve interpersonal relationships
  • Recognize the skills required to start a conversation, move a conversation along, and progress the conversation to higher levels.
  • Identify ways of making a powerful introduction, recalling names, and managing circumstances when you can’t remember someone's name
  • Value seeing the other side’s point of view and be able to build bridges.  Understand that giving in without giving up can develop your conflict resolution skills
  • Appreciate that using facts and emotions can win people over to your side
  • Know how to share your opinions constructively
  • Discover ways to prepare for a negotiation, open a negotiation, bargain, and close a negotiation
  • Discover ways to make an impact through strong first impressions, situation evaluation and being passionate without becoming overbearing

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step-by-step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review it at any time.

The Emotional Intelligence at Work Online Bundle, 5 Certificate Courses include the following courses, below is a summary of each course: 

Course 1 - Emotional Intelligence at Work Online Certificate Course

Module One: Getting Started

  • Course Objectives
  • Pre-Assignment Review

Module Two: Introduction to Emotional Intelligence

  • Definition
  • History
  • Who Needs It?
  • Goals
  • Case Study

Module Three: Benefits

  • Reducing Anxiety and Stress
  • Conflict Resolution
  • Relationship Management
  • Overcoming Obstacles at Work
  • Case Study

Module Four: Social Skills

  • Building Rapport
  • Nonverbal Communication
  • Emotional Awareness
  • Empathetic Accuracy
  • Case Study

Module Five: Reducing Anxiety and Stress

  • Mindfulness
  • Changing Thoughts
  • Changing Actions
  • Long Term Relaxation Techniques
  • Case Study

Module Six: Conflict Resolution

  • Working as a Team
  • Ability to Change
  • Reverence
  • Big Picture
  • Case Study

Module Seven: Relationship Management

  • Effective Communication
  • Bringing Out the Best
  • Motivating
  • Influencing
  • Case Study

Module Eight: Overcoming Obstacles at Work

  • Recognizing Failure
  • Admitting Failure
  • Learning from Failure
  • Implementing Changes
  • Case Study

Module Nine: Building Rapport

  • Observing
  • Asking Questions
  • Listening
  • Finding Common Ground
  • Case Study

Module Ten: Nonverbal Communication

  • Facial Expressions
  • Body Language
  • Giving Full Attention
  • Space
  • Case Study

Module Eleven: Emotional Awareness and Empathetic Accuracy

  • Why is it Important?
  • Cognitive
  • Emotional
  • Compassionate
  • Case Study

Module Twelve: Wrapping Up

  • Words from the Wise
  • Lessons Learned

Course 2 - Improving Mindfulness Online Certificate Course

Module One: Getting Started

By the end of this course, you should be able to:

  • Define mindfulness
  • Develop techniques to make oneself more attuned to the present moment
  • Understand the value and utility of one’s emotions
  • Learn how to identify and counter distorted thinking
  • Learn how to cultivate genuine positive emotions
  • Become more fully present in social interactions

Module Two: What Is Mindfulness?

  • Buddhist Concept
  • Bare Attention
  • Psychological Concept of Mindfulness
  • Memory

Module Three: Practicing Mindfulness

  • Attention
  • Acceptance
  • Mindfulness Meditation
  • Scanning

Module Four: Emotional Intelligence

  • The Purpose of Emotions
  • High Performance Emotions
  • Swing Emotions
  • Blue Emotions

Module Five: Cognitive Distortion (Phase One)

  • Dichotomous Reasoning
  • Magnification and Minimization
  • Filtering
  • Jumping to Conclusions

Module Six: Cognitive Distortion (Phase Two)

  • Destructive Labeling
  • Personalizing
  • Blaming
  • The Tyranny of the Should

Module Seven: Mindfulness Based Cognitive Therapy

  • Mental Modes
  • Doing Mode
  • Being Mode
  • Metacognitive Awareness

Module Eight: Mindfulness and Gratitude

  • What is Gratitude?
  • Gratitude Journal
  • An Exercise in Mindfulness and Gratitude
  • Forming a Habit

Module Nine: Cultivating the High Performance Emotions

  • The Emotion-Cognition-Behavior Triangle
  • Cultivating Enthusiasm
  • Cultivating Confidence
  • Cultivating Tenacity

Module Ten: Mindfulness in Customer Service

  • Individually Focused
  • Active Listening
  • Building a Rapport
  • Timing

Module Eleven: Mindfulness and Leadership

  • Mental Resilience
  • Focus
  • Compassion
  • Creativity

Module Twelve: Wrapping Up

  • Words from the Wise

Course 3 - Improving Self-Awareness Online Certificate Course

Module One: Getting Started

Module Two: What Is the Self?

  • The Physical Self
  • The Emotional Self
  • The Mental Self
  • The Spiritual Self

Module Three: Awareness of the Physical Self

  • Scanning
  • Progressive Relaxation
  • Physical Stressors
  • Exercise

Module Four: Time Management

  • Organization
  • Goal Management
  • Priorities
  • Procrastination

Module Five: The Emotional Self

  • Validity of Emotions
  • Utility of Emotions
  • Emotional Arousal
  • Emotional Valence

Module Six: Mood Management

  • Emotional Intelligence
  • Categories of Emotion
  • Increasing Arousal
  • Decreasing Arousal

Module Seven: The Mental Self

  • Thinking Style
  • Learning Style
  • Personality
  • Stinking Thinking

Module Eight: Interpersonal Awareness

  • Addressing Different Thinking Styles
  • Addressing Different Learning Styles
  • Active Listening and Body Language
  • Transactional Analysis

Module Nine: The Spiritual Self

  • Mindfulness
  • Meditation
  • Cultivating Positivity
  • Gratitude

Module Ten: Limitations of Self Awareness

  • Navel Gazing
  • Excessive Self Discipline
  • Developing Humility
  • Developing Empathy

Module Eleven: Independence versus Interdependence

  • What is Interdependence?
  • Systems Theory
  • More Than the Sum of All Parts
  • Team Building

Module Twelve: Wrapping Up

Course 4 - Increasing Your Happiness Online Certificate Course

Module One: Getting Started

Module Two: Plan Ahead for Happiness

  • Have a Nightly Routine
  • Get at Least 8 Hours of Sleep
  • Wake Up Early Enough for Some “Me” Time    
  • Give Yourself Time to Arrive at Work Early    

Module Three: Plan Your Day

  • Arrive 10-15 Minutes Early
  • Check for Action Items
  • Create a To-Do List for the Day
  • Build in Breaks

Module Four: Relate to Others

  • Greet Your Colleagues
  • Smile! Fake It If You Have To!
  • Build Your Support Team
  • Take Time to Socialize

Module Five: Go to Your Happy (Work) Space

  • Create a Workspace That Makes You Happy
  • Clear the Clutter
  • Bring in Personal Touches
  • Add Some Green!

Module Six: Accentuate the Positive

  • Use a Daily Affirmation
  • Surround Yourself with Positive People
  • Limit Your Negative Interactions
  • Build Friendships

Module Seven: Use Your Benefits

  • Use Your Vacation and Paid Time Off!
  • Gym or Health Club Memberships
  • Employee Assistance Programs
  • Explore Other Benefits

Module Eight: Take Control of Your Career Happiness

  • Take Control of Your Professional Development
  • Seek Frequent Feedback
  • Practice Professional Courage
  • Seek Mentoring, and Seek to Mentor Others

Module Nine: Set Boundaries

  • Learn to Say No
  • Learn to Say Yes
  • Protect Your Downtime
  • Know When to Call It a Day

Module Ten: Practice Positivity

  • Address Conflict and Misunderstandings Directly
  • Keep Your Interactions Positive
  • Practice Gratitude
  • Look for the Silver Lining

Module Eleven: Choose to Be Happy

  • Happiness is a Choice
  • Choose Your Stress Response
  • Do One Thing Every Day That You Love and Enjoy
  • Seek to Make Positive Changes

Module Twelve: Wrapping Up

Course 5 - Interpersonal Skills Online Certificate Course

Module One - Getting Started

Module Two - Verbal Communication Skills

  • Listening and hearing: they aren't the same thing
  • Asking questions
  • Communicating with power

Module Three - Non-Verbal Communication Skills

  • Body language
  • The signals you sent to others
  • It's not what you say, it's how you say it

Module Four - Making Small Talk and Moving Beyond

  • Starting a conversation
  • The four levels of conversation

Module Five - Moving the Conversation Along

  • Asking for examples
  • Using repetition
  • Using summary questions
  • Asking for clarity and completeness

Module Six - Remembering Names

  • Creating a powerful introduction
  • Using Mnemonics
  • Uh-oh... I've forgotten your name

Module Seven - Influencing Skills

  • Seeing the other side
  • Building a bridge
  • Giving in without giving up

Module Eight - Bringing People to Your Side

  • A dash of emotion
  • Plenty of facts
  • Bringing it all together

Module Nine - Sharing your Opinion

  • Using I-messages
  • Disagreeing constructively
  • Building consensus

Module Ten - Negotiation Basics

  • Preparation
  • Opening
  • Bargaining
  • Closing

Module Eleven - Making an Impact

  • Creating a powerful first impression
  • Assessing a situation
  • Being zealous without being offensive

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

About this Course

Strengthen Your Emotional Compass - 5 Courses in this Bundle

  1.  Emotional Intelligence at Work Online Certificate Course

  2.  Improving Mindfulness Online Certificate Course

  3.  Improving Self-Awareness Online Certificate Course

  4.  Increasing Your Happiness Online Certificate Course

  5.  Interpersonal Skills Online Certificate Course

1. Emotional Intelligence at Work Online Certificate Course: Develop your Emotional Aptitude

What does the phrase “emotional intelligence in the workplace” encompass?

There are five main areas of focus that are included in most studies:

  • Self-awareness – of emotions and self-worth, and confidence in one’s abilities.
  • Self-regulation – of emotions, standards of honesty, and adaptability.
  • Motivation – drive to achieve goals, commitment, and initiative.
  • Empathy – high sense of diversity, compassion, and is driven to assist others.
  • Social Skills – skills in conflict management, communication, and leadership.

Key Learning Objectives:

  • Define and practice the areas of emotional intelligence in the workplace.
  • Identify and control your emotions.
  • Successfully communicate and maintain relationships with others.
  • Identify nonverbal communication and consider this information when engaging.
  • Successfully execute conflict resolution and overcome other obstacles in the workplace.
  • Exhibit empathy and reverence for others.
  • Identify anxious and stressful emotions and better control these negative emotions.

2. Improving Mindfulness Online Certificate Course: Improve Your Mindfulness to Enhance Your Personal and Professional Success

Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking, Staying in tune both mentally and emotionally improves perspective to enhance personal and professional success.

With our Improving Mindfulness course, you will begin to identify their own patterns of thinking. As you learn to practice mindfulness, you will cultivate positive emotions that will have a dramatic effect on the work environment.

Key Learning Objectives:

  • Define mindfulness
  • Develop techniques to make oneself more attuned to the present moment
  • Understand the value and utility of one’s emotions
  • Learn how to identify and counter distorted thinking
  • Learn how to cultivate genuine positive emotions
  • Become more fully present in social interactions

3. Improving Self-Awareness Online Certificate Course: Improving Your Self-Awareness

The Improving Self-Awareness Online Certificate course gives you a better understanding of yourself and how to live a better, more fulfilling life. It is designed to give you a deeper understanding of one's own self-awareness.

With our Self-Awareness Online courses, you will learn how beneficial becoming more self- aware can be. A highly self-aware person will become more equipped to deal with daily life and its challenges. Through this course, you will gain a new perspective on yourself and your emotions and become a valuable member of society.

Key Learning Objectives:

  • Define the self and different aspects of the self
  • Learn from introspection
  • Understand the nature and value of emotions
  • Appreciate themselves
  • Appreciate others
  • Improve effectiveness

4. Increasing Your Happiness Online Certificate Course: Increase Your Happiness to Improve Productivity in the Workplace

Increasing ones happiness can be done through the power of positive thinking. That is one skill that this course will touch on to teach you how to be happier. Happiness will spread throughout your organization, and have a positive effect on everyone.

With our Increasing Your Happiness course, you will engage in unique and helpful ways to increase their happiness. This will have a robust effect on your professional and personal lives. It will improve your communication skills, increase productivity, and lesson absenteeism.

Key Learning Objectives:

  • Discuss how planning ahead cultivates workplace happiness
  • Create a nightly routine and daily plan
  • Relate more effectively to others in the workplace
  • Understand how the workspace environment impacts happiness
  • Think more positively
  • Take actions that will create greater workplace happiness

5. Interpersonal Skills Online Certificate Course: Create better, meaningful personal and professional relationships with our Interpersonal Skills Training Course Online

Take your communication skills to the next level with our Interpersonal Skills Training Course Online. Our course will teach you how to become the vibrant, charismatic person who effortlessly connects with others.

Our comprehensive course will assist you in working towards being the person that leaves a lasting positive impression by giving you effective communication skills, providing you with powerful negotiation methods, and more.

Our Interpersonal Skills Training Course will teach you the best communication strategies that reflects your own personal style. You will discover the skills required to start a conversation, move a conversation along, and progress the conversation to higher levels.

At Courses For Success, our courses are designed by professionals for professionals. We maintain the highest level of quality courses to ensure your success. By completing our comprehensive Interpersonal Skills Training Course Online, you will be equipped with the right skill-set to ensure you stand out from the competition!

Key Learning Objectives:

  • Appreciate the vital difference between hearing and listening
  • Understand ways to improve the verbal skill of asking questions
  • Communicate effectively with authority
  • Know what non-verbal communication is and how your knowledge of it can improve interpersonal relationships
  • Recognize the skills required to start a conversation, move a conversation along, and progress the conversation to higher levels.
  • Identify ways of making a powerful introduction, recalling names, and managing circumstances when you can’t remember someone's name
  • Value seeing the other side’s point of view and be able to build bridges.  Understand that giving in without giving up can develop your conflict resolution skills
  • Appreciate that using facts and emotions can win people over to your side
  • Know how to share your opinions constructively
  • Discover ways to prepare for a negotiation, open a negotiation, bargain, and close a negotiation
  • Discover ways to make an impact through strong first impressions, situation evaluation and being passionate without becoming overbearing

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step-by-step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review it at any time.

The Emotional Intelligence at Work Online Bundle, 5 Certificate Courses include the following courses, below is a summary of each course: 

Course 1 - Emotional Intelligence at Work Online Certificate Course

Module One: Getting Started

  • Course Objectives
  • Pre-Assignment Review

Module Two: Introduction to Emotional Intelligence

  • Definition
  • History
  • Who Needs It?
  • Goals
  • Case Study

Module Three: Benefits

  • Reducing Anxiety and Stress
  • Conflict Resolution
  • Relationship Management
  • Overcoming Obstacles at Work
  • Case Study

Module Four: Social Skills

  • Building Rapport
  • Nonverbal Communication
  • Emotional Awareness
  • Empathetic Accuracy
  • Case Study

Module Five: Reducing Anxiety and Stress

  • Mindfulness
  • Changing Thoughts
  • Changing Actions
  • Long Term Relaxation Techniques
  • Case Study

Module Six: Conflict Resolution

  • Working as a Team
  • Ability to Change
  • Reverence
  • Big Picture
  • Case Study

Module Seven: Relationship Management

  • Effective Communication
  • Bringing Out the Best
  • Motivating
  • Influencing
  • Case Study

Module Eight: Overcoming Obstacles at Work

  • Recognizing Failure
  • Admitting Failure
  • Learning from Failure
  • Implementing Changes
  • Case Study

Module Nine: Building Rapport

  • Observing
  • Asking Questions
  • Listening
  • Finding Common Ground
  • Case Study

Module Ten: Nonverbal Communication

  • Facial Expressions
  • Body Language
  • Giving Full Attention
  • Space
  • Case Study

Module Eleven: Emotional Awareness and Empathetic Accuracy

  • Why is it Important?
  • Cognitive
  • Emotional
  • Compassionate
  • Case Study

Module Twelve: Wrapping Up

  • Words from the Wise
  • Lessons Learned

Course 2 - Improving Mindfulness Online Certificate Course

Module One: Getting Started

By the end of this course, you should be able to:

  • Define mindfulness
  • Develop techniques to make oneself more attuned to the present moment
  • Understand the value and utility of one’s emotions
  • Learn how to identify and counter distorted thinking
  • Learn how to cultivate genuine positive emotions
  • Become more fully present in social interactions

Module Two: What Is Mindfulness?

  • Buddhist Concept
  • Bare Attention
  • Psychological Concept of Mindfulness
  • Memory

Module Three: Practicing Mindfulness

  • Attention
  • Acceptance
  • Mindfulness Meditation
  • Scanning

Module Four: Emotional Intelligence

  • The Purpose of Emotions
  • High Performance Emotions
  • Swing Emotions
  • Blue Emotions

Module Five: Cognitive Distortion (Phase One)

  • Dichotomous Reasoning
  • Magnification and Minimization
  • Filtering
  • Jumping to Conclusions

Module Six: Cognitive Distortion (Phase Two)

  • Destructive Labeling
  • Personalizing
  • Blaming
  • The Tyranny of the Should

Module Seven: Mindfulness Based Cognitive Therapy

  • Mental Modes
  • Doing Mode
  • Being Mode
  • Metacognitive Awareness

Module Eight: Mindfulness and Gratitude

  • What is Gratitude?
  • Gratitude Journal
  • An Exercise in Mindfulness and Gratitude
  • Forming a Habit

Module Nine: Cultivating the High Performance Emotions

  • The Emotion-Cognition-Behavior Triangle
  • Cultivating Enthusiasm
  • Cultivating Confidence
  • Cultivating Tenacity

Module Ten: Mindfulness in Customer Service

  • Individually Focused
  • Active Listening
  • Building a Rapport
  • Timing

Module Eleven: Mindfulness and Leadership

  • Mental Resilience
  • Focus
  • Compassion
  • Creativity

Module Twelve: Wrapping Up

  • Words from the Wise

Course 3 - Improving Self-Awareness Online Certificate Course

Module One: Getting Started

Module Two: What Is the Self?

  • The Physical Self
  • The Emotional Self
  • The Mental Self
  • The Spiritual Self

Module Three: Awareness of the Physical Self

  • Scanning
  • Progressive Relaxation
  • Physical Stressors
  • Exercise

Module Four: Time Management

  • Organization
  • Goal Management
  • Priorities
  • Procrastination

Module Five: The Emotional Self

  • Validity of Emotions
  • Utility of Emotions
  • Emotional Arousal
  • Emotional Valence

Module Six: Mood Management

  • Emotional Intelligence
  • Categories of Emotion
  • Increasing Arousal
  • Decreasing Arousal

Module Seven: The Mental Self

  • Thinking Style
  • Learning Style
  • Personality
  • Stinking Thinking

Module Eight: Interpersonal Awareness

  • Addressing Different Thinking Styles
  • Addressing Different Learning Styles
  • Active Listening and Body Language
  • Transactional Analysis

Module Nine: The Spiritual Self

  • Mindfulness
  • Meditation
  • Cultivating Positivity
  • Gratitude

Module Ten: Limitations of Self Awareness

  • Navel Gazing
  • Excessive Self Discipline
  • Developing Humility
  • Developing Empathy

Module Eleven: Independence versus Interdependence

  • What is Interdependence?
  • Systems Theory
  • More Than the Sum of All Parts
  • Team Building

Module Twelve: Wrapping Up

Course 4 - Increasing Your Happiness Online Certificate Course

Module One: Getting Started

Module Two: Plan Ahead for Happiness

  • Have a Nightly Routine
  • Get at Least 8 Hours of Sleep
  • Wake Up Early Enough for Some “Me” Time    
  • Give Yourself Time to Arrive at Work Early    

Module Three: Plan Your Day

  • Arrive 10-15 Minutes Early
  • Check for Action Items
  • Create a To-Do List for the Day
  • Build in Breaks

Module Four: Relate to Others

  • Greet Your Colleagues
  • Smile! Fake It If You Have To!
  • Build Your Support Team
  • Take Time to Socialize

Module Five: Go to Your Happy (Work) Space

  • Create a Workspace That Makes You Happy
  • Clear the Clutter
  • Bring in Personal Touches
  • Add Some Green!

Module Six: Accentuate the Positive

  • Use a Daily Affirmation
  • Surround Yourself with Positive People
  • Limit Your Negative Interactions
  • Build Friendships

Module Seven: Use Your Benefits

  • Use Your Vacation and Paid Time Off!
  • Gym or Health Club Memberships
  • Employee Assistance Programs
  • Explore Other Benefits

Module Eight: Take Control of Your Career Happiness

  • Take Control of Your Professional Development
  • Seek Frequent Feedback
  • Practice Professional Courage
  • Seek Mentoring, and Seek to Mentor Others

Module Nine: Set Boundaries

  • Learn to Say No
  • Learn to Say Yes
  • Protect Your Downtime
  • Know When to Call It a Day

Module Ten: Practice Positivity

  • Address Conflict and Misunderstandings Directly
  • Keep Your Interactions Positive
  • Practice Gratitude
  • Look for the Silver Lining

Module Eleven: Choose to Be Happy

  • Happiness is a Choice
  • Choose Your Stress Response
  • Do One Thing Every Day That You Love and Enjoy
  • Seek to Make Positive Changes

Module Twelve: Wrapping Up

Course 5 - Interpersonal Skills Online Certificate Course

Module One - Getting Started

Module Two - Verbal Communication Skills

  • Listening and hearing: they aren't the same thing
  • Asking questions
  • Communicating with power

Module Three - Non-Verbal Communication Skills

  • Body language
  • The signals you sent to others
  • It's not what you say, it's how you say it

Module Four - Making Small Talk and Moving Beyond

  • Starting a conversation
  • The four levels of conversation

Module Five - Moving the Conversation Along

  • Asking for examples
  • Using repetition
  • Using summary questions
  • Asking for clarity and completeness

Module Six - Remembering Names

  • Creating a powerful introduction
  • Using Mnemonics
  • Uh-oh... I've forgotten your name

Module Seven - Influencing Skills

  • Seeing the other side
  • Building a bridge
  • Giving in without giving up

Module Eight - Bringing People to Your Side

  • A dash of emotion
  • Plenty of facts
  • Bringing it all together

Module Nine - Sharing your Opinion

  • Using I-messages
  • Disagreeing constructively
  • Building consensus

Module Ten - Negotiation Basics

  • Preparation
  • Opening
  • Bargaining
  • Closing

Module Eleven - Making an Impact

  • Creating a powerful first impression
  • Assessing a situation
  • Being zealous without being offensive

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
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Course Summary

Course ID: CFS02EICTM5CB
Delivery Mode: Online
Access: Lifetime
Time: Study at your own pace
Duration: 30-40 hours
Assessments: Yes
Qualification: Certificate

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