Disability Awareness: Working with People with Disabilities Online Bundle, 5 Certificate Courses

Explore What The Word Disabilities Means

Disability Awareness: Working with People with Disabilities Online Bundle, 5 Certificate Courses

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Get Disability Awareness: Working with People with Disabilities, Code of Conduct: Setting the Tone for Your Workplace, Business Ethics for the Office, Creating a Workplace Wellness Program and Creating a Positive Work Environment in this Bundle

1. Disability Awareness: Working with People with Disabilities: Explore What The Word Disabilities Means

People with disabilities represent a significant and largely underutilized resource for businesses. This course will give you tools and tips for creating a diverse workplace and making the most of what employees have to offer.

In this course, you will explore what the word “disabilities” means and what some common disabilities are. You will also explore stereotypes, misconceptions, and labels. Then, you will learn ways to encourage diversity, create an accessible workplace, make appropriate accommodations, and protect the privacy of your employees.

2. Code of Conduct: Setting the Tone for Your Workplace: How to properly Conduct Yourself in the Workplace

In the work-world not everything is clear cut. When dealing with many people, they can all have many ideas about what is appropriate conduct and what isn’t. This course will take the guesswork out of appropriate conduct by showing how a code of conduct is a required tool for any workplace.

Over the duration of this Code of Conduct: Setting the Tone for Your Workplace course, you will learn the whys and whats of a workplace code of conduct. You learn why they are needed, who they apply to, how to develop and implement one, and how to train employees on it.

3. Business Ethics for the Office: Define Your Ethical Framework

What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This course will help you define your ethical framework to make solving ethical dilemmas easier.

In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlberg’s six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes.

4. Creating a Workplace Wellness Program: Learn The Benefits Of Workplace Wellness Programs

With increasing costs of health care, a shrinking workforce, and aging workers, a savvy workplace understands the value in supporting workers to improve their conditioning and to live a fitter lifestyle. This course will give you a framework to build a program from scratch and ways to enhance existing programs.

To begin this course, you will consider the benefits of workplace wellness programs. Then, you will learn how to create a wellness committee, outline a wellness program, gather support for it, perform appropriate research (including a needs analysis), design an appropriate package, and get buy-in for it. You will also learn how to implement the wellness program, evaluate how it is doing, and present the results in a tangible manner.

5. Creating a Positive Work Environment: Learn How To Recognize A Positive Work Environment

This course gives you a solid grounding in how you can play a role in creating a positive environment in your workplace. It shows you what a positive work environment is like and how you can help build one, whether you are an employee or a leader in the workplace. This course introduces you to various team player roles and responsibilities and then digs deep into the structure and flow of effective workplace relationships.

Here you will learn how to recognize a positive work environment and understand the key elements that are needed to create one. You will also discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way you will be shown the importance of effective workplace relationships in creating and maintaining a positive environment at work. You will also reveal your personal strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Disability Awareness: Working with People with Disabilities Online Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Disability Awareness: Working with People with Disabilities Online Course

    Session 1: Course Overview

  •         Learning Objectives
  •         Pre-Assignment

    Session 2: Defining Terms

  •         Defining the Word "Disabilities"
  •         Putting it Into Perspective
  •         About Stereotypes
  •         About Stereotypes
  •         Common Phrases and the Stereotypes Behind Them
  •         Making Connections
  •         Making Connections

    Session 3: Misconceptions and Realities

  •         Misconceptions and Realities

    Session 4: A Business Case

  •         Getting Into It
  •         Case Study
  •         Summary

    Session 5: Dissecting Labels

  •         Giving Your Words Some Thought
  •         Ground Rules
  •         Being Practical
  •         Mingle with Me
  •         Using Sensitive Language

    Session 6: Accessibility

  •         Introduction to Physical Accessibility
  •         Parking
  •         Ramps
  •         Doorways
  •         Restrooms
  •         Barriers
  •         Case Studies

    Session 7: The Cornerstones of Diversity

  •         About the Cornerstones
  •         Knowledge
  •         Understanding
  •         Acceptance
  •         Behavior

    Session 8: Pre-Assignment Review

  •         Pre-Assignment Review

    Session 9: Encouraging Diversity by Hiring

  •         What Can We Ask?
  •         Appropriate Questions
  •         What Can the Candidate Expect?
  •         What Do You Do?
  •         Do You Wait to Disclose?

    Session 10: Using the STOP Technique

  •         The Four Steps
  •         Tips for Using STOP
  •         Making Connections

    Session 11: Communication Essentials for Disability Awareness

  •         Ground Rules to Get Started
  •         Respecting Confidentiality
  •         Sample Consent Form
  •         Asking the Right Questions
  •         Sample Work Plan Information Request
  •         Sending the Right Message

    Session 12: Communication Styles

  •         Understanding Dichotomies
  •         Making Connections
  •         Advantages and Disadvantages
  •         Dichotomies in Action

    Session 13: Critical Conversations

  •         Introductory Elements
  •         Getting the Conversation Started
  •         A Basic Script
  •         A Script for Mental Health Issues
  •         A Script for Physical Disability Issues
  •         Introduction
  •         Treatment Questions
  •         Functional Abilities
  •         Education/Employment History
  •         Conclusion

    Session 14: How Do We Make It Happen?

  •         How Far Do You Go In Accommodation?
  •         Knowing What is Required
  •         Value of Job Shadows

    A Personal Action Plan

  •         Starting Point
  •         Where I Want to Go
  •         How I Will Get There

Course 2 - Certificate In Code of Conduct: Setting the Tone for Your Workplace Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: What Is It, and Why?

  • For Your Consideration, Part One
  • For Your Consideration, Part Two
  • Pre-Assignment Review

 Session 3: What to Leave In, What to Leave Out

  • What to Leave In, What to Leave Out
  • What to Include
  • What to Exclude
  • Identifying Areas of Risk, Part One
  • Identifying Areas of Risk, Part Two
  • Evaluation Methods
  • Who Writes It? Part One
  • Who Writes It? Part Two

 Session 4: What’s It All About?

  • In a Word
  • Spreading the Word
  • Training
  • Violations

 Session 5: A Random Sample

  • Sample Codes
  • Asimov’s Three Laws of Robotics
  • Code of Conduct for Members of the United States Armed Forces
  • Principles of Conduct for the International Red Cross and Red Crescent Movement and NGOs in Disaster Response Programmes
  • For Your Consideration

 Session 6: What to Do When You Make a Mistake

  • What to Do When You Make a Mistake

 Session 7: Auditing

  • Auditing
  • Auditing Techniques
  • Sample Audit Questions

 Session 8: Putting it Together

  • The Toolbox
  • Online resources
  • Making Connections
  •  A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate In Business Ethics for the Office Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: What are Ethics?

  • Defining Ethics and Morals
  • The Grey Area
  • Step One: Identifying Your Values
  • Step Two: Defining Your Values
  • Step Three: Put It All Together

 Session 3: Taking Your Moral Temperature, Part One

  • Instructions
  • Scenario One
  • Scenario Two
  • Scenario Three
  • Scenario Four

 Session 4: Why Bother with Ethics?

  • Introduction

 Session 5: Kohlberg’s Six Stages

  • The Six Stages and Three Levels
  • Level One: Pre-Conventional Morality
  • Level Two: Conventional Morality
  • Level Three: Post-Conventional Morality
  • Example
  • Different Levels for Different Situations
  • Identifying Stages: Scenario One
  • Scenario Two
  • Scenario Three

 Session 6: Some Objective Ways of Looking at the World

  • An Introduction to Philosophy
  • The Golden Rule
  • The Golden Mean
  • Utilitarianism
  • The Categorical Imperitive
  • Utopianism
  • Applying Philosophical Approaches
  • Scenario Two
  • Scenario Three
  • Scenario Four
  • Scenario Five

 Session 7: What Does Ethical Mean?

  • Merck Pharmaceuticals
  • Developing Mectizan
  • Decision Analysis
  • Perspective One: A Merck Stockholder
  • Perspective Two: A Merck Employee
  • Perspective Three: A Drug Recipient
  • Perspective Four: Philosophical

 Session 8: Avoiding Ethical Dilemmas

  • Some Easy Strategies
  • Case Studies: Scenario One
  • Scenario Two
  • Scenario Three

 Session 9: Pitfalls and Excuses

  • Introduction

 Session 10: Developing an Office Code of Ethics

  • Are You Ready?
  • Sample Codes of Ethics
  • Rotary Four-Way Test
  • Minnesota Principles
  • U.S. Bank Ethical Principles
  • Asimov’s Three Laws of Robotics
  • Making Connections, Part One
  • Making Connections, Part Two
  • Your Code of Ethics

 Session 11: 22 Keys to an Ethical Office

  • The 22 Keys
  • Pre-Assignment Review

 Session 12: Basic Decision Making Tools

  • Model Introduction
  • The Problem Solving Model
  • Model Information
  • Another Perspective
  • The First Phase
  • Perception
  • Definition
  • Analysis, Part One
  • Analysis, Part Two
  • Analysis, Part Three
  • The Second Phase
  • Brainstorming
  • Checkerboard
  • Research and Report
  • Evaluation
  • Decision Making
  • The Third Phase
  • Planning
  • Implementation
  • Solution Planning Worksheet
  • The Problem Solving Toolkit
  • Sample Criteria
  • Force Field Analysis
  • Legitimizing Problems and Positions
  • The Communication Funnel
  • Using the Funnel

 Session 13: Ethical Decision Making Tools

  • Three Types of Tools
  • Tools for Quick Decisions: Ethical Priorities
  • Tools for Quick Decisions: The Smell Test
  • Advanced Processes: The Potter Box, Part One
  • Advanced Processes: The Potter Box, Part Two
  • Advanced Processes: The Kidder Process
  • Case Study
  • Task

 Session 14: Dilemmas with Company Policy

  • Common Dilemmas
  • The Third Option
  • Providing Solutions

 Session 15: Dilemmas with Co-Workers

  • Potential Dilemmas
  • Case Studies: Scenario 1
  • Scenario Two
  • Scenario Three
  • Scenario Four

 Session 16: Dilemmas with Clients

  • Potential Dilemmas
  • Making Connections

 Session 17: Dilemmas and Supervisors

  • Dilemmas with Your Supervisor
  • Plan A
  • Plan B, Part One
  • Plan B, Part Two
  • Plan B, Part Three
  • Plan C
  • Dilemmas as a Supervisor

 Session 18: What to Do When You Make a Mistake

  • Introduction
  • The Six-Step Plan

 Session 19: Taking Your Moral Temperature, Part Two

  • Instructions
  • Scenario One
  • Scenario Two
  • Scenario Three
  • Scenario Four
  • A Look Back

 Session 20: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Certificate In Creating a Workplace Wellness Program Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part One
  • Pre-Assignment, Part Two
  • Pre-Assignment, Part Three

 Session 2: The Case for Wellness

  • Benefits of Workplace Wellness Programs
  • Bottom Line Benefits
  • Extending Beyond the Workplace
  • Program Elements

 Session 3: Building the Foundation

  • Creating the Committee
  • Sample Terms of Reference – ABC Company Wellness Committee
  • Making Connections
  • Outlining the Program
  • Making Connections
  • Making Connections Answer
  • Gathering Resources
  • Identifying Resources
  • Gathering Resources
  • Cultural Elements
  • Questionnaire

 Session 4: Gathering Support

  • Taking Action
  • Reflection

 Session 5: Gathering Data

  • Gathering Data
  • Challenges with Data
  • Other Ways to Measure
  • Current Reality – Pre-Assignment Review
  • Making Connections (Part Two)
  • Looking Around Us
  • Research Help
  • Get Organized
  • Preview
  • Ask
  • Read
  • Read, Part Two
  • Summarize
  • Summarize, Part Two
  • Summarize, Part Two
  • Summarize, Part Three
  • Evaluate

 Session 6: Performing a Needs Analysis

  • The ICE Method
  • When is a Wellness Program Not Appropriate?
  • Underlying Issues
  • Three Steps
  • The ICE Cycle
  • Isolating
  • Consulting
  • Evaluating
  • Making the Pitch

 Session 7: Program Elements

  • Case Study One: From Sedentary to Sensational
  • Case Study Two: Smoking Cessation Program
  • Case Study Three: Nutrition Program
  • Case Study Four: Alcohol and Drug Program
  • Case Study Five: New Parent Program
  • Case Study Six: Flexible Work Hours Program

 Session 8: Implementing Your Workplace Wellness Program

  • Implementation Options
  • Tips for Success
  • Identifying Motivators

 Session 9: Reviewing the Plan

  • Evaluating Prior to Launch
  • Getting the Executive on Board
  • Getting Employees on Board

 Session 10: Evaluating and Reporting Results

  • Ratios and Statistics
  • Gathering Statistics
  • Understanding Ratios
  • Making it Count

 A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 5 - Certificate In  Creating a Positive Work Environment Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: What Does a Positive Environment Look Like?

  • Introduction
  • Characteristics of a Positive Work Environment
  • Work-Life Balance
  • Training and Development-Focused
  • Recognition
  • Company as Team

 Session 3: What Can I Do?

  • As an Employee
  • Making Connections
  • As a Leader

 Session 4: Team Player

  • Team Member Roles and Responsibilities Questionnaire
  • Team Member Roles and Responsibilities

 Session 5 A: Effective Workplace Relationships

  • Teams
  • Team Experiences
  • Motivating Your Team
  • Working Cooperatively, Part One
  • Working Cooperatively, Part Two
  • Working Cooperatively, Part Three
  • Managing Conflict, Part One
  • Managing Conflict, Part Two
  • What is a Conflict?
  • Self-Assessment
  • Preventing Problems
  • Dangerous Misconceptions

 Session 5 B: Effective Workplace Relationships

  • Meeting Management, Part One
  • Meeting Management, Part Two

 Session 6: Conclusion

  • Take Home Ideas

 A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Get Disability Awareness: Working with People with Disabilities, Code of Conduct: Setting the Tone for Your Workplace, Business Ethics for the Office, Creating a Workplace Wellness Program and Creating a Positive Work Environment in this Bundle

1. Disability Awareness: Working with People with Disabilities: Explore What The Word Disabilities Means

People with disabilities represent a significant and largely underutilized resource for businesses. This course will give you tools and tips for creating a diverse workplace and making the most of what employees have to offer.

In this course, you will explore what the word “disabilities” means and what some common disabilities are. You will also explore stereotypes, misconceptions, and labels. Then, you will learn ways to encourage diversity, create an accessible workplace, make appropriate accommodations, and protect the privacy of your employees.

2. Code of Conduct: Setting the Tone for Your Workplace: How to properly Conduct Yourself in the Workplace

In the work-world not everything is clear cut. When dealing with many people, they can all have many ideas about what is appropriate conduct and what isn’t. This course will take the guesswork out of appropriate conduct by showing how a code of conduct is a required tool for any workplace.

Over the duration of this Code of Conduct: Setting the Tone for Your Workplace course, you will learn the whys and whats of a workplace code of conduct. You learn why they are needed, who they apply to, how to develop and implement one, and how to train employees on it.

3. Business Ethics for the Office: Define Your Ethical Framework

What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This course will help you define your ethical framework to make solving ethical dilemmas easier.

In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlberg’s six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes.

4. Creating a Workplace Wellness Program: Learn The Benefits Of Workplace Wellness Programs

With increasing costs of health care, a shrinking workforce, and aging workers, a savvy workplace understands the value in supporting workers to improve their conditioning and to live a fitter lifestyle. This course will give you a framework to build a program from scratch and ways to enhance existing programs.

To begin this course, you will consider the benefits of workplace wellness programs. Then, you will learn how to create a wellness committee, outline a wellness program, gather support for it, perform appropriate research (including a needs analysis), design an appropriate package, and get buy-in for it. You will also learn how to implement the wellness program, evaluate how it is doing, and present the results in a tangible manner.

5. Creating a Positive Work Environment: Learn How To Recognize A Positive Work Environment

This course gives you a solid grounding in how you can play a role in creating a positive environment in your workplace. It shows you what a positive work environment is like and how you can help build one, whether you are an employee or a leader in the workplace. This course introduces you to various team player roles and responsibilities and then digs deep into the structure and flow of effective workplace relationships.

Here you will learn how to recognize a positive work environment and understand the key elements that are needed to create one. You will also discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way you will be shown the importance of effective workplace relationships in creating and maintaining a positive environment at work. You will also reveal your personal strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Disability Awareness: Working with People with Disabilities Online Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Disability Awareness: Working with People with Disabilities Online Course

    Session 1: Course Overview

  •         Learning Objectives
  •         Pre-Assignment

    Session 2: Defining Terms

  •         Defining the Word "Disabilities"
  •         Putting it Into Perspective
  •         About Stereotypes
  •         About Stereotypes
  •         Common Phrases and the Stereotypes Behind Them
  •         Making Connections
  •         Making Connections

    Session 3: Misconceptions and Realities

  •         Misconceptions and Realities

    Session 4: A Business Case

  •         Getting Into It
  •         Case Study
  •         Summary

    Session 5: Dissecting Labels

  •         Giving Your Words Some Thought
  •         Ground Rules
  •         Being Practical
  •         Mingle with Me
  •         Using Sensitive Language

    Session 6: Accessibility

  •         Introduction to Physical Accessibility
  •         Parking
  •         Ramps
  •         Doorways
  •         Restrooms
  •         Barriers
  •         Case Studies

    Session 7: The Cornerstones of Diversity

  •         About the Cornerstones
  •         Knowledge
  •         Understanding
  •         Acceptance
  •         Behavior

    Session 8: Pre-Assignment Review

  •         Pre-Assignment Review

    Session 9: Encouraging Diversity by Hiring

  •         What Can We Ask?
  •         Appropriate Questions
  •         What Can the Candidate Expect?
  •         What Do You Do?
  •         Do You Wait to Disclose?

    Session 10: Using the STOP Technique

  •         The Four Steps
  •         Tips for Using STOP
  •         Making Connections

    Session 11: Communication Essentials for Disability Awareness

  •         Ground Rules to Get Started
  •         Respecting Confidentiality
  •         Sample Consent Form
  •         Asking the Right Questions
  •         Sample Work Plan Information Request
  •         Sending the Right Message

    Session 12: Communication Styles

  •         Understanding Dichotomies
  •         Making Connections
  •         Advantages and Disadvantages
  •         Dichotomies in Action

    Session 13: Critical Conversations

  •         Introductory Elements
  •         Getting the Conversation Started
  •         A Basic Script
  •         A Script for Mental Health Issues
  •         A Script for Physical Disability Issues
  •         Introduction
  •         Treatment Questions
  •         Functional Abilities
  •         Education/Employment History
  •         Conclusion

    Session 14: How Do We Make It Happen?

  •         How Far Do You Go In Accommodation?
  •         Knowing What is Required
  •         Value of Job Shadows

    A Personal Action Plan

  •         Starting Point
  •         Where I Want to Go
  •         How I Will Get There

Course 2 - Certificate In Code of Conduct: Setting the Tone for Your Workplace Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: What Is It, and Why?

  • For Your Consideration, Part One
  • For Your Consideration, Part Two
  • Pre-Assignment Review

 Session 3: What to Leave In, What to Leave Out

  • What to Leave In, What to Leave Out
  • What to Include
  • What to Exclude
  • Identifying Areas of Risk, Part One
  • Identifying Areas of Risk, Part Two
  • Evaluation Methods
  • Who Writes It? Part One
  • Who Writes It? Part Two

 Session 4: What’s It All About?

  • In a Word
  • Spreading the Word
  • Training
  • Violations

 Session 5: A Random Sample

  • Sample Codes
  • Asimov’s Three Laws of Robotics
  • Code of Conduct for Members of the United States Armed Forces
  • Principles of Conduct for the International Red Cross and Red Crescent Movement and NGOs in Disaster Response Programmes
  • For Your Consideration

 Session 6: What to Do When You Make a Mistake

  • What to Do When You Make a Mistake

 Session 7: Auditing

  • Auditing
  • Auditing Techniques
  • Sample Audit Questions

 Session 8: Putting it Together

  • The Toolbox
  • Online resources
  • Making Connections
  •  A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate In Business Ethics for the Office Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: What are Ethics?

  • Defining Ethics and Morals
  • The Grey Area
  • Step One: Identifying Your Values
  • Step Two: Defining Your Values
  • Step Three: Put It All Together

 Session 3: Taking Your Moral Temperature, Part One

  • Instructions
  • Scenario One
  • Scenario Two
  • Scenario Three
  • Scenario Four

 Session 4: Why Bother with Ethics?

  • Introduction

 Session 5: Kohlberg’s Six Stages

  • The Six Stages and Three Levels
  • Level One: Pre-Conventional Morality
  • Level Two: Conventional Morality
  • Level Three: Post-Conventional Morality
  • Example
  • Different Levels for Different Situations
  • Identifying Stages: Scenario One
  • Scenario Two
  • Scenario Three

 Session 6: Some Objective Ways of Looking at the World

  • An Introduction to Philosophy
  • The Golden Rule
  • The Golden Mean
  • Utilitarianism
  • The Categorical Imperitive
  • Utopianism
  • Applying Philosophical Approaches
  • Scenario Two
  • Scenario Three
  • Scenario Four
  • Scenario Five

 Session 7: What Does Ethical Mean?

  • Merck Pharmaceuticals
  • Developing Mectizan
  • Decision Analysis
  • Perspective One: A Merck Stockholder
  • Perspective Two: A Merck Employee
  • Perspective Three: A Drug Recipient
  • Perspective Four: Philosophical

 Session 8: Avoiding Ethical Dilemmas

  • Some Easy Strategies
  • Case Studies: Scenario One
  • Scenario Two
  • Scenario Three

 Session 9: Pitfalls and Excuses

  • Introduction

 Session 10: Developing an Office Code of Ethics

  • Are You Ready?
  • Sample Codes of Ethics
  • Rotary Four-Way Test
  • Minnesota Principles
  • U.S. Bank Ethical Principles
  • Asimov’s Three Laws of Robotics
  • Making Connections, Part One
  • Making Connections, Part Two
  • Your Code of Ethics

 Session 11: 22 Keys to an Ethical Office

  • The 22 Keys
  • Pre-Assignment Review

 Session 12: Basic Decision Making Tools

  • Model Introduction
  • The Problem Solving Model
  • Model Information
  • Another Perspective
  • The First Phase
  • Perception
  • Definition
  • Analysis, Part One
  • Analysis, Part Two
  • Analysis, Part Three
  • The Second Phase
  • Brainstorming
  • Checkerboard
  • Research and Report
  • Evaluation
  • Decision Making
  • The Third Phase
  • Planning
  • Implementation
  • Solution Planning Worksheet
  • The Problem Solving Toolkit
  • Sample Criteria
  • Force Field Analysis
  • Legitimizing Problems and Positions
  • The Communication Funnel
  • Using the Funnel

 Session 13: Ethical Decision Making Tools

  • Three Types of Tools
  • Tools for Quick Decisions: Ethical Priorities
  • Tools for Quick Decisions: The Smell Test
  • Advanced Processes: The Potter Box, Part One
  • Advanced Processes: The Potter Box, Part Two
  • Advanced Processes: The Kidder Process
  • Case Study
  • Task

 Session 14: Dilemmas with Company Policy

  • Common Dilemmas
  • The Third Option
  • Providing Solutions

 Session 15: Dilemmas with Co-Workers

  • Potential Dilemmas
  • Case Studies: Scenario 1
  • Scenario Two
  • Scenario Three
  • Scenario Four

 Session 16: Dilemmas with Clients

  • Potential Dilemmas
  • Making Connections

 Session 17: Dilemmas and Supervisors

  • Dilemmas with Your Supervisor
  • Plan A
  • Plan B, Part One
  • Plan B, Part Two
  • Plan B, Part Three
  • Plan C
  • Dilemmas as a Supervisor

 Session 18: What to Do When You Make a Mistake

  • Introduction
  • The Six-Step Plan

 Session 19: Taking Your Moral Temperature, Part Two

  • Instructions
  • Scenario One
  • Scenario Two
  • Scenario Three
  • Scenario Four
  • A Look Back

 Session 20: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Certificate In Creating a Workplace Wellness Program Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part One
  • Pre-Assignment, Part Two
  • Pre-Assignment, Part Three

 Session 2: The Case for Wellness

  • Benefits of Workplace Wellness Programs
  • Bottom Line Benefits
  • Extending Beyond the Workplace
  • Program Elements

 Session 3: Building the Foundation

  • Creating the Committee
  • Sample Terms of Reference – ABC Company Wellness Committee
  • Making Connections
  • Outlining the Program
  • Making Connections
  • Making Connections Answer
  • Gathering Resources
  • Identifying Resources
  • Gathering Resources
  • Cultural Elements
  • Questionnaire

 Session 4: Gathering Support

  • Taking Action
  • Reflection

 Session 5: Gathering Data

  • Gathering Data
  • Challenges with Data
  • Other Ways to Measure
  • Current Reality – Pre-Assignment Review
  • Making Connections (Part Two)
  • Looking Around Us
  • Research Help
  • Get Organized
  • Preview
  • Ask
  • Read
  • Read, Part Two
  • Summarize
  • Summarize, Part Two
  • Summarize, Part Two
  • Summarize, Part Three
  • Evaluate

 Session 6: Performing a Needs Analysis

  • The ICE Method
  • When is a Wellness Program Not Appropriate?
  • Underlying Issues
  • Three Steps
  • The ICE Cycle
  • Isolating
  • Consulting
  • Evaluating
  • Making the Pitch

 Session 7: Program Elements

  • Case Study One: From Sedentary to Sensational
  • Case Study Two: Smoking Cessation Program
  • Case Study Three: Nutrition Program
  • Case Study Four: Alcohol and Drug Program
  • Case Study Five: New Parent Program
  • Case Study Six: Flexible Work Hours Program

 Session 8: Implementing Your Workplace Wellness Program

  • Implementation Options
  • Tips for Success
  • Identifying Motivators

 Session 9: Reviewing the Plan

  • Evaluating Prior to Launch
  • Getting the Executive on Board
  • Getting Employees on Board

 Session 10: Evaluating and Reporting Results

  • Ratios and Statistics
  • Gathering Statistics
  • Understanding Ratios
  • Making it Count

 A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 5 - Certificate In  Creating a Positive Work Environment Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: What Does a Positive Environment Look Like?

  • Introduction
  • Characteristics of a Positive Work Environment
  • Work-Life Balance
  • Training and Development-Focused
  • Recognition
  • Company as Team

 Session 3: What Can I Do?

  • As an Employee
  • Making Connections
  • As a Leader

 Session 4: Team Player

  • Team Member Roles and Responsibilities Questionnaire
  • Team Member Roles and Responsibilities

 Session 5 A: Effective Workplace Relationships

  • Teams
  • Team Experiences
  • Motivating Your Team
  • Working Cooperatively, Part One
  • Working Cooperatively, Part Two
  • Working Cooperatively, Part Three
  • Managing Conflict, Part One
  • Managing Conflict, Part Two
  • What is a Conflict?
  • Self-Assessment
  • Preventing Problems
  • Dangerous Misconceptions

 Session 5 B: Effective Workplace Relationships

  • Meeting Management, Part One
  • Meeting Management, Part Two

 Session 6: Conclusion

  • Take Home Ideas

 A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

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Course Summary

Course ID No.: 002DAWWP5CB
Delivery Mode: Online
Course Access: Unlimited lifetime access to course material
Time required: Study at your own pace
Course Duration: 30-48 Hours for total bundle
Assessments: Yes
Qualification: Certificate

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