Developing Lunch and Learn Online Bundle, 2 Certificate Courses

How To Run Effective Meetings And Engage Staff


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AU$299

Save AU$239 (44%)
OFF RRP AU$538
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Get Developing a Lunch and Learn, and Facilitation Skills in this Bundle

1. Developing a Lunch and Learn: How To Run Effective Casual Meetings over Lunch and Engage Staff

The working lunch can develop a negative reputation among employees.  It often involves being in a roomful of other people with low blood sugar, trying to stay awake while someone drones on about policies, procedures, etc.

Lunch and learns, however, should be engaging and enjoyable. Hosting a lunch and learn correctly will improve employee satisfaction and the quality of employee training.

By studying this course you will gain a solid understanding of the true benefits of a well organised Lunch & Learn, improve efficiency in your workplace and achieve business goals while enjoying a more laid-back and friendly approach to training.

By the end of this Developing a Lunch and Learn Online Short Course, you will be able to:

  • Understand what a lunch and learn is and is not
  • Be able to set up and break down
  • Create new content
  • Address difficult situations and people
  • Create useful takeaways
  • Use feedback to improve future lunch and learns

2. Facilitation Skills: How to Lead Meetings and Discussions More Effectively

Facilitation is often referred to as the new cornerstone of management philosophy with its focus on fairness and creating an easy decision making process.Creating a comfortable environment through better facilitation will help you understand what a good facilitator can do to improve any meeting or gathering and put the theory into practice yourself. 

This Facilitation Skills course can help any scale of organization make better decisions, you will gain a strong understanding of what facilitation is all about, as well as learn new tools that you can use to facilitate small meetings.  Additionally you will learn to command a room and dictate the pace of a meeting, skills that will set you up to become a great facilitator yourself.

By the end of this course, you will be able to:

  • Define facilitation and identify its purpose and benefits
  • Clarify the role and focus of a facilitator
  • Differentiate between process and content in the context of a group discussion
  • Provide tips in choosing and preparing for facilitation
  • Identify a facilitator's role when managing groups in each of Tuckman and Jensen's stages of group development: forming, storming, norming and performing
  • Identify ways a facilitator can help a group reach consensus: from encouraging participation to choosing a solution
  • Provide guidelines in dealing with disruptions, dysfunctions and difficult people in groups
  • Define what interventions are, when they are appropriate and how to implement them

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Developing Lunch and Learn 2 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Developing a Lunch and Learn

Module One - Getting Started

Module Two - The Prep Work

  • Finding the best location
  • Setting up the location
  • Focus group
  • Practice

Module Three - Creating the Content (Part 1)

  • Picking the right topic
  • Hands on works great
  • Stay focused
  • Keep it informal

Module Four - Creating the Content (Part 2)

  • Make it interactive
  • Review it thoroughly
  • Creating a customised presentation
  • Back it up

Module Five - During the Session

  • Ground rules
  • Quick opening
  • Parking lot
  • Adjusting on the fly

Module Six - Food and Facilities

  • Providing food
  • People bringing their own
  • Eat during or after?
  • Clean up or teardown

Module Seven - Take Away Material

  • Handouts and take away material
  • Quizzes or self-tests
  • Websites with minutes and session notes
  • Reference material ot white paper

Module Eight - Difficult Situations or People

  • Disruptions
  • Food issues
  • Senior management buy in
  • People not participating

Module Nine - What a Lunch and Learn is Not

  • Heavy or serious topics
  • Required training
  • Replacement for traditional training
  • Just a free lunch

Module Ten - Best Practices (Part 1)

  • Obtain feedback and tweak
  • Utilise star employees
  • Provide an agenda ahead of time
  • Keep the session casual and loose

Module Eleven - Best Practices (Part 2)

  • Use it as a refresher
  • Networking opportunity
  • Upper management Q&A session
  • Put it on a regular schedule

Module Twelve - Wrapping Up

Course 2 - Facilitation Skills

 

Module One - Getting Started

Module Two - Understanding Facilitation

  • What is facilitation?
  • What is a facilitator?
  • When is facilitation appropriate?

Module Three - Process vs Content

  • About process
  • About content
  • A facilitator's focus

Module Four - Laying the Groundwork

  • Choosing a facilitated approach
  • Planning for a facilitated meeting
  • Collecting data

Module Five - Tuckman and Jensen's Model of Team Development

  • Stage One - Forming
  • Stage Two - Storming
  • Stage Three - Norming
  • Stage Four - Performing

Module Six - Building Consensus

  • Encouraging participation
  • Gathering information
  • Presenting information
  • Synthesizing and Summarising

Module Seven - Reaching a Decision Point

  • Indentifying the options
  • Creating a short list
  • Choosing a solution
  • Using the multi-option technique

Module Eight - Dealing with Difficult People

  • Addressing disruptions
  • Common types of difficult people and how to handle them
  • Helping the group resolve issues on their own

Module Nine - Addressing Group Dysfunction

  • Using ground rules to prevent dysfunction
  • Restarting and reframing issues
  • Some of the ways of restarting and reframing includes
  • Getting people back on track

Module Ten - About Intervention

  • Why intervention may be necessary
  • When to intervene
  • Levels of intervention

Module Eleven - Intervention Techniques

  • Using your processes
  • Boomerang it back
  • ICE it - Identify, Check for agreement, Evaluate how to resolve

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Get Developing a Lunch and Learn, and Facilitation Skills in this Bundle

1. Developing a Lunch and Learn: How To Run Effective Casual Meetings over Lunch and Engage Staff

The working lunch can develop a negative reputation among employees.  It often involves being in a roomful of other people with low blood sugar, trying to stay awake while someone drones on about policies, procedures, etc.

Lunch and learns, however, should be engaging and enjoyable. Hosting a lunch and learn correctly will improve employee satisfaction and the quality of employee training.

By studying this course you will gain a solid understanding of the true benefits of a well organised Lunch & Learn, improve efficiency in your workplace and achieve business goals while enjoying a more laid-back and friendly approach to training.

By the end of this Developing a Lunch and Learn Online Short Course, you will be able to:

  • Understand what a lunch and learn is and is not
  • Be able to set up and break down
  • Create new content
  • Address difficult situations and people
  • Create useful takeaways
  • Use feedback to improve future lunch and learns

2. Facilitation Skills: How to Lead Meetings and Discussions More Effectively

Facilitation is often referred to as the new cornerstone of management philosophy with its focus on fairness and creating an easy decision making process.Creating a comfortable environment through better facilitation will help you understand what a good facilitator can do to improve any meeting or gathering and put the theory into practice yourself. 

This Facilitation Skills course can help any scale of organization make better decisions, you will gain a strong understanding of what facilitation is all about, as well as learn new tools that you can use to facilitate small meetings.  Additionally you will learn to command a room and dictate the pace of a meeting, skills that will set you up to become a great facilitator yourself.

By the end of this course, you will be able to:

  • Define facilitation and identify its purpose and benefits
  • Clarify the role and focus of a facilitator
  • Differentiate between process and content in the context of a group discussion
  • Provide tips in choosing and preparing for facilitation
  • Identify a facilitator's role when managing groups in each of Tuckman and Jensen's stages of group development: forming, storming, norming and performing
  • Identify ways a facilitator can help a group reach consensus: from encouraging participation to choosing a solution
  • Provide guidelines in dealing with disruptions, dysfunctions and difficult people in groups
  • Define what interventions are, when they are appropriate and how to implement them

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Developing Lunch and Learn 2 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Developing a Lunch and Learn

Module One - Getting Started

Module Two - The Prep Work

  • Finding the best location
  • Setting up the location
  • Focus group
  • Practice

Module Three - Creating the Content (Part 1)

  • Picking the right topic
  • Hands on works great
  • Stay focused
  • Keep it informal

Module Four - Creating the Content (Part 2)

  • Make it interactive
  • Review it thoroughly
  • Creating a customised presentation
  • Back it up

Module Five - During the Session

  • Ground rules
  • Quick opening
  • Parking lot
  • Adjusting on the fly

Module Six - Food and Facilities

  • Providing food
  • People bringing their own
  • Eat during or after?
  • Clean up or teardown

Module Seven - Take Away Material

  • Handouts and take away material
  • Quizzes or self-tests
  • Websites with minutes and session notes
  • Reference material ot white paper

Module Eight - Difficult Situations or People

  • Disruptions
  • Food issues
  • Senior management buy in
  • People not participating

Module Nine - What a Lunch and Learn is Not

  • Heavy or serious topics
  • Required training
  • Replacement for traditional training
  • Just a free lunch

Module Ten - Best Practices (Part 1)

  • Obtain feedback and tweak
  • Utilise star employees
  • Provide an agenda ahead of time
  • Keep the session casual and loose

Module Eleven - Best Practices (Part 2)

  • Use it as a refresher
  • Networking opportunity
  • Upper management Q&A session
  • Put it on a regular schedule

Module Twelve - Wrapping Up

Course 2 - Facilitation Skills

 

Module One - Getting Started

Module Two - Understanding Facilitation

  • What is facilitation?
  • What is a facilitator?
  • When is facilitation appropriate?

Module Three - Process vs Content

  • About process
  • About content
  • A facilitator's focus

Module Four - Laying the Groundwork

  • Choosing a facilitated approach
  • Planning for a facilitated meeting
  • Collecting data

Module Five - Tuckman and Jensen's Model of Team Development

  • Stage One - Forming
  • Stage Two - Storming
  • Stage Three - Norming
  • Stage Four - Performing

Module Six - Building Consensus

  • Encouraging participation
  • Gathering information
  • Presenting information
  • Synthesizing and Summarising

Module Seven - Reaching a Decision Point

  • Indentifying the options
  • Creating a short list
  • Choosing a solution
  • Using the multi-option technique

Module Eight - Dealing with Difficult People

  • Addressing disruptions
  • Common types of difficult people and how to handle them
  • Helping the group resolve issues on their own

Module Nine - Addressing Group Dysfunction

  • Using ground rules to prevent dysfunction
  • Restarting and reframing issues
  • Some of the ways of restarting and reframing includes
  • Getting people back on track

Module Ten - About Intervention

  • Why intervention may be necessary
  • When to intervene
  • Levels of intervention

Module Eleven - Intervention Techniques

  • Using your processes
  • Boomerang it back
  • ICE it - Identify, Check for agreement, Evaluate how to resolve

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

We provide a 7 Day Money Back Refund on all Courses

Now Only AU$299 Save AU$239 (44%)
OFF RRP AU$538
Delivery Method Online
Get Info Pack

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Course Summary

Course ID No.: 020DALAL2CB
Delivery Mode: Online
Course Access: Unlimited lifetime access to course material
Time required: Study at your own pace
Course Duration: 12-16 Hours for total bundle
Assessments: Yes
Qualification: Certificate

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