Certificate In Delivering Constructive Criticism Online Course

How to Manage Criticism to Benefit Your Organization

Certificate In Delivering Constructive Criticism Online Course

NOW ONLY

AU$199

Save AU$70 (26%)
OFF RRP AU$269
Get Info Pack

How to Manage Criticism to Benefit Your Organization

Delivering Constructive Criticism is one of the most challenging things for anyone. Through this course you will gain valuable knowledge and skills that will assist with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way.

Constructive Criticism if done correctly will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.

By the end of this Delivering Constructive Criticism Online Short Course, you will be able to:

  • Understand when feedback should take place
  • Learn how to prepare and plan to deliver constructive criticism
  • Determine the appropriate atmosphere in which it should take place
  • Identify the proper steps to be taken during the session
  • Know how emotions and certain actions can negatively impact the effects of the session
  • Recognise the importance of setting goals and the method used to set them

Course Fast Facts:

  1. Easy to follow and understand
  2. Only 6 to 8 hours of study is required
  3. Unlimited, lifetime access to online course
  4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  5. You can study from home or at work, at your own pace, in your own time
  6. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Workplace Soft Skills Courses

If you’d like to help your workplace flourish, take a look at the range of workplace essentials soft skills courses available at Courses For Success.

Module One - Getting Started

Module Two - When Should Feedback Occur?

  • Repeated events or behavior
  • Breaches in Company policy
  • When informal feedback has not worked
  • Immediately after the occurrence

Module Three - Preparing and Planning

  • Gather facts on the issue
  • Practice your tone
  • Create an action plan
  • Keep written records

Module Four - Choosing a Time and Place

  • Check the ego at the door
  • Criticize in private, praise in public
  • It has to be face to face
  • Create a safe atmosphere

Module Five - During the session (Part 1)

  • The feedback sandwich
  • Monitor body language
  • Check for understanding
  • Practice active listening

Module Six - During the Session (Part 2)

  • Set goals
  • Be collaborative
  • Ask for a self-assessment
  • Always keep emotions in check

Module Seven - Setting Goals

  • SMART goals
  • The Three P's
  • Ask for their input
  • Be as specific as possible

Module Eight - Diffusing Anger or Negative Emotions

  • Choose the correct words
  • Stay on topic
  • Empathize
  • Try to avoid "You messages"

Module Nine - What Not to Do

  • Attacking or blaming
  • Not giving them a chance to speak
  • Talking down
  • Becoming emotional

Module Ten - After the Session (Part 1)

  • Set up a follow-up meeting
  • Make yourself available
  • Be very specific with the instuctions
  • Provide support and resources

Module Eleven - After the Session (Part 2)

  • Focus on the future
  • Measuring results
  • Was the action plan followed?
  • If improvement is not seen, then what?

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
48%
4 star
32%
3 star
13%
2 star
3%
1 star
3%
(156)
Average rating 4 out of 5 stars

7 October 2019 05:41:31 PM

7 October 2019 05:29:11 PM

3 October 2019 12:12:40 PM

great

2 October 2019 12:37:34 PM

great work

24 September 2019 10:18:53 AM

THIS CLASS HAS MANY GOOD CONFLICT RESOLUTION IDEAS

6 September 2019 03:23:00 AM

A very useful course. I'm very happy. I come back several times to consolidate this knowledge. Thank you.

3 September 2019 08:38:35 AM

thanks a bunch!

29 August 2019 01:04:44 PM

An informative and helpful course

29 August 2019 01:03:56 PM

An informative and helpful course

30 July 2019 02:56:42 PM

knowledgeable and conscious oriented ....makes you fully aware of a conflict and how to resolve it using the sense of maturity as per this course.

20 July 2019 09:18:51 AM

Nice and clear course

27 June 2019 08:26:11 AM

Very practical and useful

12 May 2019 06:36:32 PM

great cause,easy steps to follow and very informative

7 May 2019 03:11:10 AM

I learned a lot from this course.

21 April 2019 01:59:36 AM

I found the courses very useful as it proffer solution to the common challenges of everyday lives, not just in the work place but also in marriage, families, friends etc. As a matter of fact where there is a need for more than one person to live, work or co exist, conflict resolution will a viable tool need to see more productivity in every area of life.

8 December 2018 05:36:32 AM

Thoroughly enjoyed the course, it was very informative and will help me in my new role as a team leader in an early childhood education centre. It will also help me in my everyday personal life.

25 November 2018 02:26:42 AM

excellent module

24 October 2018 11:50:07 AM

This was a very helpful module that help me to understand conflict both professionally and socially.

22 September 2018 01:44:57 AM

Good choice of course for the feedback

21 September 2018 01:43:54 PM

Very interesting, gives you some handy tools to deal with conflict resolution.

Load more reviews Loading...
About this Course

How to Manage Criticism to Benefit Your Organization

Delivering Constructive Criticism is one of the most challenging things for anyone. Through this course you will gain valuable knowledge and skills that will assist with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way.

Constructive Criticism if done correctly will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.

By the end of this Delivering Constructive Criticism Online Short Course, you will be able to:

  • Understand when feedback should take place
  • Learn how to prepare and plan to deliver constructive criticism
  • Determine the appropriate atmosphere in which it should take place
  • Identify the proper steps to be taken during the session
  • Know how emotions and certain actions can negatively impact the effects of the session
  • Recognise the importance of setting goals and the method used to set them

Course Fast Facts:

  1. Easy to follow and understand
  2. Only 6 to 8 hours of study is required
  3. Unlimited, lifetime access to online course
  4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  5. You can study from home or at work, at your own pace, in your own time
  6. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Workplace Soft Skills Courses

If you’d like to help your workplace flourish, take a look at the range of workplace essentials soft skills courses available at Courses For Success.

Module One - Getting Started

Module Two - When Should Feedback Occur?

  • Repeated events or behavior
  • Breaches in Company policy
  • When informal feedback has not worked
  • Immediately after the occurrence

Module Three - Preparing and Planning

  • Gather facts on the issue
  • Practice your tone
  • Create an action plan
  • Keep written records

Module Four - Choosing a Time and Place

  • Check the ego at the door
  • Criticize in private, praise in public
  • It has to be face to face
  • Create a safe atmosphere

Module Five - During the session (Part 1)

  • The feedback sandwich
  • Monitor body language
  • Check for understanding
  • Practice active listening

Module Six - During the Session (Part 2)

  • Set goals
  • Be collaborative
  • Ask for a self-assessment
  • Always keep emotions in check

Module Seven - Setting Goals

  • SMART goals
  • The Three P's
  • Ask for their input
  • Be as specific as possible

Module Eight - Diffusing Anger or Negative Emotions

  • Choose the correct words
  • Stay on topic
  • Empathize
  • Try to avoid "You messages"

Module Nine - What Not to Do

  • Attacking or blaming
  • Not giving them a chance to speak
  • Talking down
  • Becoming emotional

Module Ten - After the Session (Part 1)

  • Set up a follow-up meeting
  • Make yourself available
  • Be very specific with the instuctions
  • Provide support and resources

Module Eleven - After the Session (Part 2)

  • Focus on the future
  • Measuring results
  • Was the action plan followed?
  • If improvement is not seen, then what?

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(156)
Average rating 4 out of 5 stars
5 star
48%
4 star
32%
3 star
13%
2 star
3%
1 star
3%

7 October 2019 05:41:31 PM

7 October 2019 05:29:11 PM

3 October 2019 12:12:40 PM

great

2 October 2019 12:37:34 PM

great work

24 September 2019 10:18:53 AM

THIS CLASS HAS MANY GOOD CONFLICT RESOLUTION IDEAS

6 September 2019 03:23:00 AM

A very useful course. I'm very happy. I come back several times to consolidate this knowledge. Thank you.

3 September 2019 08:38:35 AM

thanks a bunch!

29 August 2019 01:04:44 PM

An informative and helpful course

29 August 2019 01:03:56 PM

An informative and helpful course

30 July 2019 02:56:42 PM

knowledgeable and conscious oriented ....makes you fully aware of a conflict and how to resolve it using the sense of maturity as per this course.

20 July 2019 09:18:51 AM

Nice and clear course

27 June 2019 08:26:11 AM

Very practical and useful

12 May 2019 06:36:32 PM

great cause,easy steps to follow and very informative

7 May 2019 03:11:10 AM

I learned a lot from this course.

21 April 2019 01:59:36 AM

I found the courses very useful as it proffer solution to the common challenges of everyday lives, not just in the work place but also in marriage, families, friends etc. As a matter of fact where there is a need for more than one person to live, work or co exist, conflict resolution will a viable tool need to see more productivity in every area of life.

8 December 2018 05:36:32 AM

Thoroughly enjoyed the course, it was very informative and will help me in my new role as a team leader in an early childhood education centre. It will also help me in my everyday personal life.

25 November 2018 02:26:42 AM

excellent module

24 October 2018 11:50:07 AM

This was a very helpful module that help me to understand conflict both professionally and socially.

22 September 2018 01:44:57 AM

Good choice of course for the feedback

21 September 2018 01:43:54 PM

Very interesting, gives you some handy tools to deal with conflict resolution.

Load more reviews Loading...

We provide a 7 Day Money Back Refund on all Courses

Now Only AU$199 Save AU$70 (26%)
OFF RRP AU$269
Delivery Method Online
Get Info Pack

Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value $600)

 

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Internationally recognized by the IAOTS.
  • Thousands of positive reviews.
  • Limited Time Offer - Ends Soon.
 

Share this course

Course Summary

Course ID No.: 020DCC
Delivery Mode: Online
Course Access: Lifetime Course Access
Time required: Study at your own pace
Course Duration: 6-8 Hours
Assessments: Yes (multiple choice)
Qualification: Certificate

Learn More With Course Bundles

Popular Courses and Bundles

Get a FREE Career Planner