Creative Problem Solving Online Certificate Course

Solve Problems Quickly and Easily

Creative Problem Solving Online Certificate Course

NOW ONLY

AU$249

Save AU$150 (38%)
OFF RRP AU$399
or 4 interest-free payments of $62.25 with Learn more
Get Info Pack

Creative Problem Solving Online Course

The Creative Problem Solving Online courses gives you an overview of the entire creative problem solving process. Our Problem Solving Online courses are also created to give people the skills and tools for identifying and implementing solutions to any type of problem.

What is Creative Problem Solving?

Creative problem solving is your ability to come up with new ideas and identify opportunities "outside the box" when attempting to tackle problems.  By developing your creative problem solving skills you will be able to think up fresh and innovative solutions to overcome obstacles.

After Completing this Creative Problem Solving Online Course you will be able to:

  • Understand problems and the creative problem solving process
  • Identify types of information to gather and key questions to ask in problem solving
  • Identify the importance of defining a problem correctly
  • Identify and use four different problem definition tools
  • Write concrete problem statements
  • Use basic brainstorming tools to generate ideas for solutions
  • Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
  • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
  • Perform a final analysis to select a solution
  • Understand the roles that fact and intuition play in selecting a solution
  • Understand the need to refine the shortlist and re-refine it
  • Understand how to identify the tasks and resources necessary to implement solutions
  • Evaluate and adapt solutions to reality
  • Follow up with solution implementation to celebrate successes and identify improvements

Creative Problem Solving Online Requirements

This course is designed to help people gain the skills and knowledge to identify and implement solutions using the creative problem solving process. the Creative Problem Solving Online course is delivered 100 percent online 24/7 and only takes 6 to 8 hours of study to complete. 

To successfully complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension
  2. Approximately 6 to 8 hours of study is needed to complete the course
  3. Registered students gain unrestricted lifetime access to the Creative Problem Solving Online Certificate Course
  4. All course material is available online 24/7 and can be accessed using any device
  5. Study online from anywhere in your own time at your own pace
  6. All students who complete the course will be awarded with a certificate of completion

Creative Problem Solving Online Course - Outline

Module One: Getting Started

  • Objectives
  • Action Plans

Section Two: The Problem Solving Method

In this Module of the Creative Problem Solving Online Certificate course, we define “problem” and the concept of solving problems using a creative process.

What is a Problem?

A problem can be defined as a scenario where the current situation does not match expectations.

What is Creative Problem Solving?

Creative problem solving is a structured approach to finding solution which involves creativity and innovation.

What are the Steps in the Creative Solving Process?

  • Information gathering
  • Problem definition
  • Generating possible solutions
  • Analyzing possible solutions
  • Selecting best solutions
  • Planning next course of action

Module Three: Gathering Information

Here we discuss the first step in the creative problem solving process and explore the different types of information.

Understanding Types of Information

  • Fact
  • Opinion
  • Opinionated Fact
  • Concept
  • Assumption
  • Procedure
  • Process
  • Principle

Identifying Key Questions

It is important that you identify key questions for a new problem to get the best insights for the problem. Start your inquiry with:

  • Who?
  • When?
  • What?
  • Why?
  • Which?
  • How?
  • Where?

Methods of Gathering Information

The method of gathering information depends on the problem and circumstances. We discuss some of these methods on how you could collect information. Examples include:

  • Conduct interviews
  • Identify and study statistics
  • Sending questionnaires
  • Conduct technical experiments
  • Create focus groups to discuss the problem

Module Four: Problem Definition

This part of the course discusses the next step in the creative problem solving process and introduces several tools that can be used to define a problem.

Defining the Problem

This is the first step in the creative problem solving process. it is a critical step since it will affect how you determine the solutions or solutions that are available.

Determining Where the Problem Originated

Successful problem solving involves getting to the root of the problem. This can be answered by:

  • Clarify the situation
  • Challenging assumptions
  • Determine possible reasons
  • Exploring different perspectives
  • Ask more about the original question

Defining the Present and the Desired State

This tool lets you write a statement of the situation as it currently exists and then lets you write a statement of what you would like the situation to look like.

Stating and Restating the Problem

The statement and restatement technique use various triggers to help identify the problem. These triggers include:

  • Placing emphasis on different words in the statement
  • Replacing and substituting words
  • Rephrasing the statement
  • Add or change words that indicate quantity, time, etc.
  • Replace or eliminate persuasive or opinionated words

Analyzing the Problem

Identifying the cause of the problem and determining the extent of the problem. Questions to ask:

  • What
  • Where
  • When
  • Extent

Writing the Problem Statement

We discuss the importance of writing the problem statement accurately and how it can help in determining the best potential solutions.

  • Include specific details about the problem
  • Should not include possible causes or solutions

Module Five: Getting Prepared to Brainstorming

This module prepares the way for creativity before starting with the problem solving process. it discusses common mental block and who to deal with it.

Identifying Mental Blocks

Brainstorming is an effective method for finding solutions to a problem. However, you must first remove any possible obstacle such as a mental block. Below are some of the common causes of mental blocks:

  • Emotions
  • Distractions
  • Assumptions
  • Culture
  • Communication difficulties

Removing Mental Blocks

The next step after identifying possible causes of mental blocks is to remove these. Here we will learn about the various techniques that help address specific causes of mental blocks.

Stimulating Creativity

The creative problem solving process requires creativity and sadly, many people feel they are not creative. This part of the course helps you access your creative potential and how to turn it on or off when needed. Here are a few techniques for stimulating creativity

  • Step outside for a few minutes for a walk
  • Change of location
  • Deep breathing
  • Meditate

Module Six: Generating Solutions, Part One

In this module, we discuss the different methods for generating solutions and an introduction to the basics of brainstorming.

Basic Brainstorming

Basic brainstorming sessions are used to generate as many ideas as possible. These solutions can be used as springboards to other ideas, helping you build an even larger pool of ideas.

Brainwriting and Mind Mapping

Brainwriting is an idea generating technique similar to brainstorming albeit done in silence. It involves the use of sheets of paper and writing their ideas.

Mind Mapping

Similar to brainwriting but can be done alone. It starts by writing one main idea in the center of the paper and creating additional ideas around this idea.

Module Seven: Generating Solutions, Part Two

In this module, we will learn about additional tools and information to consider when generating solutions.

The Morphological Matrix

This is a method of listing examples of different attributes or issues to a problem. The Morphological Matrix is a grid with several different columns. The problem solvers enter a specific attribute or issue about the item or problem at the top of each column. Then for each column, problem solvers generate a list of examples for that attribute.

The Six Thinking Hats

This concept works on the premise that the brain thinks about things in a number of different ways. These are assigned color-coded “hats.” The hats provide a structure way of thinking about different aspects of a problem. The six thinking hat methodology allows a deliberate focusing during problem solving sessions.

Module Eight: Analyzing Solutions

After gathering as many ideas and possible solutions, the next step is to analyze the solutions and the effectiveness of each one. In this part of the Creative Problem Solving Online Certificate course, we discuss the criteria or goals for solving the problem and differentiating between wants and needs.

Developing Criteria

Here we will learn about developing criteria that possible solutions should meet to be considered effective. This can include:

  • Asking questions that isolate the necessary outcome for the problem resolution
  • Determining what the solution should do or not do
  • Think about what values should be considered

Analyzing Wants and Needs

Wants and needs are fundamental to solving the problem. However, to provide clearer solutions, you must first differentiate wants from needs.

Using Cost/Benefit Analysis

Include all costs and benefits to determine the true value of a solution. Values and benefits must be of the same unit, this is why monetary value is recommended.

Module Nine: Selecting a Solution

This module discusses how to select one or more solutions from the different ideas presented. By shortening your list of possibilities, this step helps you do a final analysis and come with one of more of the best solutions to the problem.

Doing a Final Analysis

This stage helps you weigh the potential advantages and disadvantages of a solution. During the final analysis you should consider its compatibility with your priorities and values, its practicality, and potential results of each solution.

Paired Comparison Analysis

This method prioritizes a small number if workable solutions. It involves listing all of the possible solutions and assigning them a number based on strength.

Analyzing Potential Problems

This step lets you check for any potential problems related with the solution. Consider the likeliness of this occurring and its severity. These problems are then factored in when evaluating the solution.

Module Ten: Planning Your Next Steps

After selecting one or more solutions, the next step is to implement these solutions.

Identifying Tasks

This part of the course helps you identify the steps for implementing the solution. It helps you determine critical tasks from non-critical tasks. Letting you better allocate time and resources as permitted.

Identifying Resources

This part of the creative problem solving process focuses on the resources for making the solution a reality. It takes into consideration all the things required to implement the solution. Below are some of the resources we will be discussing in this step:

  • Time
  • Personnel
  • Equipment
  • Money
  • Information

Implementing, Evaluating, and Adapting

This is the time to take action. This is the time to use your project management skills to ensure that the solution is fully implemented.

Module Eleven: Lessons Learned

In this module, we discuss how to apply what we have learned in the earlier modules to make solving future problems easier.

Planning the Follow-up Meeting

Plan a follow-up meeting is recommended after the solution as been implemented. A few things to consider during this meeting include:

  • Have a clear agenda
  • Invite all key members
  • Send the invites with plenty of time to ensure all members can be present

Celebrating Successes

Make sure to celebrate the things that went well in the problem solving process and recognize the contributions of all team members.

Identifying Improvements

Take a careful note of all lessons learned to make future improvements easier.

Module Twelve: Wrapping Up

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Career Development Courses

Looking to move up the business ladder? One of the career development online courses available at Courses For Success will help you reach the stars!

Please Note: We have included reviews from our Personal Success Program as we provide this free program with every course.

Section One: Getting Started

  • Objectives
  • Action Plans

Section Two: The Problem Solving Method

  • What is a Problem
  • What is Creative Problem Solving?
  • What are the Steps for Creative Solving?

Section Three: Gathering Information

  • Understanding Types of Information
  • Identifying Key Questions
  • Methods for Information Gathering

Section Four: Problem Definition

  • Defining the Problem
  • Determining Where the Problem Originated
  • Defining Present State and Desired States
  • Stating and Restating the Problem
  • Analyzing the Problem
  • Writing the Problem Statement

Section Five: Getting Prepared to Brainstorming

  • Identifying Mental Blocks
  • Removing Mental Blocks
  • Stimulating Creativity

Section Six: Generating Solutions, Part One

  • Brainstorming Rules (Key to Success)
  • Basic Brainstorming
  • Brainwriting and Mind Mapping
  • Brainwriting
  • Mind Mapping

Section Seven: Generating Solutions, Part Two

  • The Morphological Matrix
  • The Six Thinking Hats

Section Eight: Analyzing Solutions

  • Developing Criteria
  • Analyzing Wants and Needs
  • Using Cost/Benefit Analysis

Section Nine: Selecting a Solution

  • Final Analysis
  • Paired Comparison Analysis
  • Analyzing Potential Problems
  • Analyzing Potential Problems

Section Ten: Planning Your Next Steps

  • Lesson One: Identifying Tasks
  • Identifying Resources
  • Implementing, Evaluating, and Adapting

Section Eleven: Lessons Learned

  • Planning the Follow-Up Meeting
  • Celebrating Successes
  • Identifying Improvements

Section Twelve: Wrapping Up

  • Words from the Wise

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
51%
4 star
30%
3 star
13%
2 star
5%
1 star
2%
(4489)
Average rating 4 out of 5 stars

14 August 2020 12:03:37 PM

Very helpful tools to develop oneself. Course material relevant to this module.

14 August 2020 01:48:25 AM

Well presented. Easy to follow.

14 August 2020 01:37:16 AM

Very well presented in a easy to understand format. Very insightful material.

13 August 2020 04:41:29 PM

VERY MOTIVATING

12 August 2020 09:35:04 PM

Great courses! really enjoyed it and very helpful

11 August 2020 04:30:20 PM

Thank you

11 August 2020 05:40:40 AM

Excellent information

11 August 2020 05:24:27 AM

Excellent information.

10 August 2020 01:00:36 AM

great course structure and easy to understand

8 August 2020 04:39:48 PM

This has really helped me to review the way I have always done things.

8 August 2020 04:29:21 PM

Useful tips for managing my time more effectively.

8 August 2020 03:42:00 AM

Excellent motivating exciting and based on my previous studies. I know I am in the right place to grow.

7 August 2020 07:03:01 PM

Very informative, and set out clearly. Easy to follow along with each section.

7 August 2020 01:08:49 PM

Excellent motivating exciting and based in areas of study of mind and emotion I am familiar with. I feel very confident about the decision to take this course.

7 August 2020 08:29:35 AM

Realistic and attainable goal setting is important. Mistake will be made but learn from them.

7 August 2020 07:35:53 AM

Material gave a better understanding of how clutter affects our effeciency

7 August 2020 06:39:22 AM

The material provided a lot of insight into personal development and productivity.

7 August 2020 03:30:59 AM

Great and inspiring!

6 August 2020 10:01:19 AM

Great

5 August 2020 07:38:36 PM

this is the important skill and agree that it should be part of life.

Load more reviews Loading...
1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

About this Course

Creative Problem Solving Online Course

The Creative Problem Solving Online courses gives you an overview of the entire creative problem solving process. Our Problem Solving Online courses are also created to give people the skills and tools for identifying and implementing solutions to any type of problem.

What is Creative Problem Solving?

Creative problem solving is your ability to come up with new ideas and identify opportunities "outside the box" when attempting to tackle problems.  By developing your creative problem solving skills you will be able to think up fresh and innovative solutions to overcome obstacles.

After Completing this Creative Problem Solving Online Course you will be able to:

  • Understand problems and the creative problem solving process
  • Identify types of information to gather and key questions to ask in problem solving
  • Identify the importance of defining a problem correctly
  • Identify and use four different problem definition tools
  • Write concrete problem statements
  • Use basic brainstorming tools to generate ideas for solutions
  • Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
  • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
  • Perform a final analysis to select a solution
  • Understand the roles that fact and intuition play in selecting a solution
  • Understand the need to refine the shortlist and re-refine it
  • Understand how to identify the tasks and resources necessary to implement solutions
  • Evaluate and adapt solutions to reality
  • Follow up with solution implementation to celebrate successes and identify improvements

Creative Problem Solving Online Requirements

This course is designed to help people gain the skills and knowledge to identify and implement solutions using the creative problem solving process. the Creative Problem Solving Online course is delivered 100 percent online 24/7 and only takes 6 to 8 hours of study to complete. 

To successfully complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension
  2. Approximately 6 to 8 hours of study is needed to complete the course
  3. Registered students gain unrestricted lifetime access to the Creative Problem Solving Online Certificate Course
  4. All course material is available online 24/7 and can be accessed using any device
  5. Study online from anywhere in your own time at your own pace
  6. All students who complete the course will be awarded with a certificate of completion

Creative Problem Solving Online Course - Outline

Module One: Getting Started

  • Objectives
  • Action Plans

Section Two: The Problem Solving Method

In this Module of the Creative Problem Solving Online Certificate course, we define “problem” and the concept of solving problems using a creative process.

What is a Problem?

A problem can be defined as a scenario where the current situation does not match expectations.

What is Creative Problem Solving?

Creative problem solving is a structured approach to finding solution which involves creativity and innovation.

What are the Steps in the Creative Solving Process?

  • Information gathering
  • Problem definition
  • Generating possible solutions
  • Analyzing possible solutions
  • Selecting best solutions
  • Planning next course of action

Module Three: Gathering Information

Here we discuss the first step in the creative problem solving process and explore the different types of information.

Understanding Types of Information

  • Fact
  • Opinion
  • Opinionated Fact
  • Concept
  • Assumption
  • Procedure
  • Process
  • Principle

Identifying Key Questions

It is important that you identify key questions for a new problem to get the best insights for the problem. Start your inquiry with:

  • Who?
  • When?
  • What?
  • Why?
  • Which?
  • How?
  • Where?

Methods of Gathering Information

The method of gathering information depends on the problem and circumstances. We discuss some of these methods on how you could collect information. Examples include:

  • Conduct interviews
  • Identify and study statistics
  • Sending questionnaires
  • Conduct technical experiments
  • Create focus groups to discuss the problem

Module Four: Problem Definition

This part of the course discusses the next step in the creative problem solving process and introduces several tools that can be used to define a problem.

Defining the Problem

This is the first step in the creative problem solving process. it is a critical step since it will affect how you determine the solutions or solutions that are available.

Determining Where the Problem Originated

Successful problem solving involves getting to the root of the problem. This can be answered by:

  • Clarify the situation
  • Challenging assumptions
  • Determine possible reasons
  • Exploring different perspectives
  • Ask more about the original question

Defining the Present and the Desired State

This tool lets you write a statement of the situation as it currently exists and then lets you write a statement of what you would like the situation to look like.

Stating and Restating the Problem

The statement and restatement technique use various triggers to help identify the problem. These triggers include:

  • Placing emphasis on different words in the statement
  • Replacing and substituting words
  • Rephrasing the statement
  • Add or change words that indicate quantity, time, etc.
  • Replace or eliminate persuasive or opinionated words

Analyzing the Problem

Identifying the cause of the problem and determining the extent of the problem. Questions to ask:

  • What
  • Where
  • When
  • Extent

Writing the Problem Statement

We discuss the importance of writing the problem statement accurately and how it can help in determining the best potential solutions.

  • Include specific details about the problem
  • Should not include possible causes or solutions

Module Five: Getting Prepared to Brainstorming

This module prepares the way for creativity before starting with the problem solving process. it discusses common mental block and who to deal with it.

Identifying Mental Blocks

Brainstorming is an effective method for finding solutions to a problem. However, you must first remove any possible obstacle such as a mental block. Below are some of the common causes of mental blocks:

  • Emotions
  • Distractions
  • Assumptions
  • Culture
  • Communication difficulties

Removing Mental Blocks

The next step after identifying possible causes of mental blocks is to remove these. Here we will learn about the various techniques that help address specific causes of mental blocks.

Stimulating Creativity

The creative problem solving process requires creativity and sadly, many people feel they are not creative. This part of the course helps you access your creative potential and how to turn it on or off when needed. Here are a few techniques for stimulating creativity

  • Step outside for a few minutes for a walk
  • Change of location
  • Deep breathing
  • Meditate

Module Six: Generating Solutions, Part One

In this module, we discuss the different methods for generating solutions and an introduction to the basics of brainstorming.

Basic Brainstorming

Basic brainstorming sessions are used to generate as many ideas as possible. These solutions can be used as springboards to other ideas, helping you build an even larger pool of ideas.

Brainwriting and Mind Mapping

Brainwriting is an idea generating technique similar to brainstorming albeit done in silence. It involves the use of sheets of paper and writing their ideas.

Mind Mapping

Similar to brainwriting but can be done alone. It starts by writing one main idea in the center of the paper and creating additional ideas around this idea.

Module Seven: Generating Solutions, Part Two

In this module, we will learn about additional tools and information to consider when generating solutions.

The Morphological Matrix

This is a method of listing examples of different attributes or issues to a problem. The Morphological Matrix is a grid with several different columns. The problem solvers enter a specific attribute or issue about the item or problem at the top of each column. Then for each column, problem solvers generate a list of examples for that attribute.

The Six Thinking Hats

This concept works on the premise that the brain thinks about things in a number of different ways. These are assigned color-coded “hats.” The hats provide a structure way of thinking about different aspects of a problem. The six thinking hat methodology allows a deliberate focusing during problem solving sessions.

Module Eight: Analyzing Solutions

After gathering as many ideas and possible solutions, the next step is to analyze the solutions and the effectiveness of each one. In this part of the Creative Problem Solving Online Certificate course, we discuss the criteria or goals for solving the problem and differentiating between wants and needs.

Developing Criteria

Here we will learn about developing criteria that possible solutions should meet to be considered effective. This can include:

  • Asking questions that isolate the necessary outcome for the problem resolution
  • Determining what the solution should do or not do
  • Think about what values should be considered

Analyzing Wants and Needs

Wants and needs are fundamental to solving the problem. However, to provide clearer solutions, you must first differentiate wants from needs.

Using Cost/Benefit Analysis

Include all costs and benefits to determine the true value of a solution. Values and benefits must be of the same unit, this is why monetary value is recommended.

Module Nine: Selecting a Solution

This module discusses how to select one or more solutions from the different ideas presented. By shortening your list of possibilities, this step helps you do a final analysis and come with one of more of the best solutions to the problem.

Doing a Final Analysis

This stage helps you weigh the potential advantages and disadvantages of a solution. During the final analysis you should consider its compatibility with your priorities and values, its practicality, and potential results of each solution.

Paired Comparison Analysis

This method prioritizes a small number if workable solutions. It involves listing all of the possible solutions and assigning them a number based on strength.

Analyzing Potential Problems

This step lets you check for any potential problems related with the solution. Consider the likeliness of this occurring and its severity. These problems are then factored in when evaluating the solution.

Module Ten: Planning Your Next Steps

After selecting one or more solutions, the next step is to implement these solutions.

Identifying Tasks

This part of the course helps you identify the steps for implementing the solution. It helps you determine critical tasks from non-critical tasks. Letting you better allocate time and resources as permitted.

Identifying Resources

This part of the creative problem solving process focuses on the resources for making the solution a reality. It takes into consideration all the things required to implement the solution. Below are some of the resources we will be discussing in this step:

  • Time
  • Personnel
  • Equipment
  • Money
  • Information

Implementing, Evaluating, and Adapting

This is the time to take action. This is the time to use your project management skills to ensure that the solution is fully implemented.

Module Eleven: Lessons Learned

In this module, we discuss how to apply what we have learned in the earlier modules to make solving future problems easier.

Planning the Follow-up Meeting

Plan a follow-up meeting is recommended after the solution as been implemented. A few things to consider during this meeting include:

  • Have a clear agenda
  • Invite all key members
  • Send the invites with plenty of time to ensure all members can be present

Celebrating Successes

Make sure to celebrate the things that went well in the problem solving process and recognize the contributions of all team members.

Identifying Improvements

Take a careful note of all lessons learned to make future improvements easier.

Module Twelve: Wrapping Up

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Career Development Courses

Looking to move up the business ladder? One of the career development online courses available at Courses For Success will help you reach the stars!

Please Note: We have included reviews from our Personal Success Program as we provide this free program with every course.

Section One: Getting Started

  • Objectives
  • Action Plans

Section Two: The Problem Solving Method

  • What is a Problem
  • What is Creative Problem Solving?
  • What are the Steps for Creative Solving?

Section Three: Gathering Information

  • Understanding Types of Information
  • Identifying Key Questions
  • Methods for Information Gathering

Section Four: Problem Definition

  • Defining the Problem
  • Determining Where the Problem Originated
  • Defining Present State and Desired States
  • Stating and Restating the Problem
  • Analyzing the Problem
  • Writing the Problem Statement

Section Five: Getting Prepared to Brainstorming

  • Identifying Mental Blocks
  • Removing Mental Blocks
  • Stimulating Creativity

Section Six: Generating Solutions, Part One

  • Brainstorming Rules (Key to Success)
  • Basic Brainstorming
  • Brainwriting and Mind Mapping
  • Brainwriting
  • Mind Mapping

Section Seven: Generating Solutions, Part Two

  • The Morphological Matrix
  • The Six Thinking Hats

Section Eight: Analyzing Solutions

  • Developing Criteria
  • Analyzing Wants and Needs
  • Using Cost/Benefit Analysis

Section Nine: Selecting a Solution

  • Final Analysis
  • Paired Comparison Analysis
  • Analyzing Potential Problems
  • Analyzing Potential Problems

Section Ten: Planning Your Next Steps

  • Lesson One: Identifying Tasks
  • Identifying Resources
  • Implementing, Evaluating, and Adapting

Section Eleven: Lessons Learned

  • Planning the Follow-Up Meeting
  • Celebrating Successes
  • Identifying Improvements

Section Twelve: Wrapping Up

  • Words from the Wise

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(4489)
Average rating 4 out of 5 stars
5 star
51%
4 star
30%
3 star
13%
2 star
5%
1 star
2%

14 August 2020 12:03:37 PM

Very helpful tools to develop oneself. Course material relevant to this module.

14 August 2020 01:48:25 AM

Well presented. Easy to follow.

14 August 2020 01:37:16 AM

Very well presented in a easy to understand format. Very insightful material.

13 August 2020 04:41:29 PM

VERY MOTIVATING

12 August 2020 09:35:04 PM

Great courses! really enjoyed it and very helpful

11 August 2020 04:30:20 PM

Thank you

11 August 2020 05:40:40 AM

Excellent information

11 August 2020 05:24:27 AM

Excellent information.

10 August 2020 01:00:36 AM

great course structure and easy to understand

8 August 2020 04:39:48 PM

This has really helped me to review the way I have always done things.

8 August 2020 04:29:21 PM

Useful tips for managing my time more effectively.

8 August 2020 03:42:00 AM

Excellent motivating exciting and based on my previous studies. I know I am in the right place to grow.

7 August 2020 07:03:01 PM

Very informative, and set out clearly. Easy to follow along with each section.

7 August 2020 01:08:49 PM

Excellent motivating exciting and based in areas of study of mind and emotion I am familiar with. I feel very confident about the decision to take this course.

7 August 2020 08:29:35 AM

Realistic and attainable goal setting is important. Mistake will be made but learn from them.

7 August 2020 07:35:53 AM

Material gave a better understanding of how clutter affects our effeciency

7 August 2020 06:39:22 AM

The material provided a lot of insight into personal development and productivity.

7 August 2020 03:30:59 AM

Great and inspiring!

6 August 2020 10:01:19 AM

Great

5 August 2020 07:38:36 PM

this is the important skill and agree that it should be part of life.

Load more reviews Loading...
1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

We provide a 7 Day Money Back Refund on all Courses

Now Only AU$249 Save AU$150 (38%)
OFF RRP AU$399
or 4 interest-free payments of $62.25 with Learn more
Delivery Method

Online - Certificate

Get Info Pack

Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value $600)

 

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Internationally recognized by the IAOTS.
  • Thousands of positive reviews.
  • Limited Time Offer - Ends Soon.
 

Share this course

Course Summary

Course ID: 020CPS
Delivery Mode: Online
Access: Lifetime Course Access
Time: Study at your own pace
Duration: 6-8 Hours
Assessments: Yes (multiple choice)
Qualification: Certificate

Learn More With Course Bundles

Popular Courses and Bundles

Get a FREE Career Planner