Certificate in Conflict Resolution in the Workplace Online Course

Triggers For Workplace Conflict And How It Develops

Certificate in Conflict Resolution in the Workplace Online Course

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AU$199

Save AU$70 (26%)
OFF RRP AU$269
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Triggers For Workplace Conflict And How It Develops

 Unmanaged conflict is the largest reducible cost in organisations today, and the least recognised.

Our society, and therefore our workplaces, are full of individuals with very different backgrounds, beliefs, values and attitudes. With such diversity conflict, at some point, is inevitable.

Conflict in workplaces is not only inevitable, it can actually be valuable. That is if it is handled correctly and focused on the right areas.

This CoursesForSuccess program will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.

By the end of this course, you will learn :

  • The Causes and Symptoms of Conflict at Work
  • Resolving Conflict 7
  • The Five Conflict Modes
  • Using the Modes
  • Assertiveness
  • Making Positive Outcomes

Course Fast Facts:

  1. Learn the fundamentals of Conflict Resolution
  2. Comprehensive 6 module Accredited Certificate in Conflict Resolution in the Workplace Online Course
  3. Study along with simple instructions & demonstrations
  4. Written and developed by leading conflict resolution experts
  5. Receive one-on-one online help & support
  6. Unlimited, lifetime access to online course
  7. Certificate of completion awarded with passing score for the online assessment
  8. Study at your own pace with no rigid class timetables, 24/7 from any computer or smart device

Course Delivery

Confliction Resolution Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation

All students who complete this course, receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

Module 1: The Causes and Symptoms of Conflict at Work
Module 2: Resolving Conflict 7
Module 3: The Five Conflict Modes
Module 4: Using the Modes
Module 5: Assertiveness
Module 6: Making Positive Outcomes

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Triggers For Workplace Conflict And How It Develops

 Unmanaged conflict is the largest reducible cost in organisations today, and the least recognised.

Our society, and therefore our workplaces, are full of individuals with very different backgrounds, beliefs, values and attitudes. With such diversity conflict, at some point, is inevitable.

Conflict in workplaces is not only inevitable, it can actually be valuable. That is if it is handled correctly and focused on the right areas.

This CoursesForSuccess program will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.

By the end of this course, you will learn :

  • The Causes and Symptoms of Conflict at Work
  • Resolving Conflict 7
  • The Five Conflict Modes
  • Using the Modes
  • Assertiveness
  • Making Positive Outcomes

Course Fast Facts:

  1. Learn the fundamentals of Conflict Resolution
  2. Comprehensive 6 module Accredited Certificate in Conflict Resolution in the Workplace Online Course
  3. Study along with simple instructions & demonstrations
  4. Written and developed by leading conflict resolution experts
  5. Receive one-on-one online help & support
  6. Unlimited, lifetime access to online course
  7. Certificate of completion awarded with passing score for the online assessment
  8. Study at your own pace with no rigid class timetables, 24/7 from any computer or smart device

Course Delivery

Confliction Resolution Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation

All students who complete this course, receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

Module 1: The Causes and Symptoms of Conflict at Work
Module 2: Resolving Conflict 7
Module 3: The Five Conflict Modes
Module 4: Using the Modes
Module 5: Assertiveness
Module 6: Making Positive Outcomes

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

We provide a 7 Day Money Back Refund on all Courses

Now Only AU$199 Save AU$70 (26%)
OFF RRP AU$269
Delivery Method Online
Get Info Pack

Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value $600)

 

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Benefits:
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Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Internationally recognized by the IAOTS.
  • Thousands of positive reviews.
  • Limited Time Offer - Ends Soon.
 

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Course Summary

Course ID No.: 070NSA42
Delivery Mode: Online
Course Access: Unlimited lifetime
Time required: Study at your own pace
Assessments: Yes
Qualification: Certificate

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