Change Management Online Bundle, 5 Certificate Courses

Change Management, Business Succession Planning, Conflict Resolution, Goal Setting, Appreciative Inquiry

Change Management Online Bundle, 5 Certificate Courses

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Manage Change Smoothly and Effectively to Achieve Your Goals - 5 Courses in this Bundle

  1. Change Management

  2. Business Succession Planning

  3. Conflict Resolution

  4. Goal Setting & Getting Things Done

  5. Appreciative Inquiry

1. Change Management: Manage Change Smoothly and Effectively to Achieve Your Goals

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and you will gain some valuable skills through this course.

The Change Management course will give any leader tools to implement changes more smoothly and to have those changes better accepted. This course will also give you an understanding of how change is implemented and some tools for managing reactions to change.

This Change Management Certification course will investigate various ways of managing change leaving you better equipped to deal with future changes.

Course Topics:

  • Change Management Plan
  • Appreciative inquiry is conducted in organizations for several reasons:
  • Communication Plan
  • Four Stages of Appreciative Inquiry

By the end of this Change Management Online Short Course, you will be able to:

  •  List the steps necessary for preparing a change strategy
  •  Describe the WIFM  the individual motivators for change
  •  Relate the five dimensions of the ADKAR model for understanding change
  •  Use needed components to develop change management and communications plans
  •  Employ strategies for gathering data
  •  Utilise methods for leading change project status meeting and celebrating success
  •  Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
  •  Use strategies for aligning people with a change
  •  Describe the importance of resiliency in the context of change
  •  Explain the importance of flexibility in the context of change

2. Business Succession Planning: Learn To Develop A Smooth & Professional Business Succession Plan

The loss of valuable leadership can cripple a company. Business succession planning is essentially preparing successors to take on vital leadership roles when the need arises.

Whether it is preparing someone to take over as the sole proprietor of a small business or a position of leadership in a corporation, business succession planning is essential to the long-term survival of a company. This course will teach you the difference between succession planning and mere replacement planning and how to prepare people to take on the responsibilities of leadership so that the company thrives in the transition.

By the end of this Business Succession Planning Online Short Course, you will be able to:

  • Define business succession planning and its role in your company
  • Lay the groundwork to develop a succession plan
  • The importance of mentorship
  • Define and use a SWOT analysis to set goals
  • Create a plan, assign roles and execute the plan
  • Communicate to develop support and manage change
  • Anticipate obstacles, and evaluate and adapt goals and plans
  • Characterise success

3. Conflict Resolution: Learn How To Resolve Conflicts of Any Size

There are many ways to resolve conflicts - surrendering, running away, overpowering your opponent with violence, filing a lawsuit, etc.

Conflict resolution grew out of the belief that there are better options than using violence or going to court. Today, conflict resolution is used in a wide range of industries covering an array of different situations. This course will demonstrate the six-step process to resolve conflicts of any size.

You will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.

Course Topics:

  • Building Positive Energy
  • Fishbone Diagram
  • Agreement Frame

By the end of this Conflict Resolution Online Short Course, you will be able to:

  • Understand what conflict and effective conflict resolution mean.
  • Understand all six phases of the conflict resolution process.
  • Understand the five main styles of conflict resolution.
  • Be able to adapt the process for all types of conflicts.
  • Be able to break out parts of the process and use those tools to prevent conflict.
  • Be able to use basic communication tools, such as the agreement frame and open questions.
  • Be able to use basic anger and stress management techniques.

4. Goal Setting & Getting Things Done: Become a Productivity Pro & Blaze Through Your To-Do Lists

Goal Setting is one of the most basic and essential skills someone can develop. We touch on goal characteristics, time management, and what to do when setbacks occur. This course will provide the knowledge and skills you need to complete more tasks, and get things done.

Our Goal Setting and Getting Things Done course will cover strategies to help you deal with distractions and overcome procrastination. These skills will translate into increased satisfaction in your professional and personal life. You will learn the Goal Setting characteristics of successful people and in turn will become happier and more productive.

By the end of this Goal Setting online short course, you will be able to:

  • Overcome procrastination
  • Manage time effectively
  • Accomplish important tasks
  • Self-motivate
  • Create SMART goals

5. Appreciative Inquiry: Strengthen an Organization by Creating a Positive Environment

Organizations can be thought of as a living being made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning employees will be directed to move in a positive direction. Recognizing the strengths and values of what works, as opposed to what's wrong will transform the individuals and in turn transform the organization.

Appreciative Inquiry is a shift from looking at problems and deficiencies and instead focusing on strengths and successes. It is a tool for change, and it will strengthen relationships throughout your business. Through best practices and positive stories you are able to transform your organization.

By the end of this Appreciative Inquiry Online Short Course, you will be able to:

  • Know the meaning of appreciative inquiry
  • Think in positive terms and avoid thinking negatively
  • Encourage others to think positively
  • Recognise positive attributes in people
  • Create positive imagery
  • Manage and guide employees in a positive environment

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

CoursesForSuccess classes are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Change Management Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Change Management

Section One: Getting Started

Section Two: Preparing for Change

  • Defining Your Strategy
  • Building the Team and the Six C’s

Section Three: Identifying WIFM

  • What’s in it for Me?
  • Building Support

Section Four: Understanding Change

  • Influences on Change
  • Common Reactions to Change
  • Tools to help the Change process

Section Five: Leading and Managing the Change

  • Preparing and Planning
  • Delegating
  • Keep the Lines of Communication Open
  • Coping with Pushback

Section Six: Obtaining & Maintaining Support

  • Force Field Analysis
  • Addressing Concerns and Issues

Section Seven: Making it a Worthwhile Exercise

  • Leading Status Meetings
  • Celebrating Successes

Section Eight: Using Appreciative Inquiry

  • The Four Stages
  • The Purposes of Appreciative Inquiry
  • AI Whole System Vs AI Summit
  • Whole-System Inquiry
  • The AI Summit

Section Nine: Bringing People to Your Side

  • Liberation of Power
  • Facts, Facts, Facts

Section Ten: Building Resilience to Change

  • Why is It Important?
  • Five Easy Steps to Increase Resilience

Section Eleven: Flexibility

  • The Importance of Flexibility?
  • Five Easy Steps for the Leader and the Individual

Section Twelve: Wrapping Up

Course 2 - Business Succession Planning

Module One - Getting Started

Module Two - Succession Planning Vs Replacement Planning

  • What is Business Succession Planning?
  • What is replacement planning?
  • Differences between
  • Deciding what you need

Module Three - Preparing for the Planning Process

  • How to set Parameters for the planning process
  • Should you establish a committee
  • How to gather operational data

Module Four - Initiating Process

  • Develop a Mission Statement
  • Develop a Vision Statement
  • Choosing to be a Mentor

Module Five - The SWOT Analysis

  • Identifying strengths
  • Identifying weaknesses
  • Identifying opportunites
  • Identifying threats

Module Six - Developing the Succession Plan

  • Prioritise what the succession plan will address
  • Set goals and objectives
  • Develop a strategy for achieving goals
  • Draft the plan

Module Seven - Executing the Plan

  • Assign responsibility and authority
  • Establish a monitoring system
  • Identifying paths
  • Choosing your final approach

Module Eight - Gaining Support

  • Gathering data
  • Addressing concerns and issues
  • Evaluating and adapting

Module Nine - Managing the Change

  • Developing a change management plan
  • Developing a communication plan
  • Implementing the plans
  • Providing constructive criticism
  • Encouraging growth and development

Module Ten - Overcoming Roadblocks

  • Common obstacles
  • Re-Evaluating goals
  • Focusing on progress

Module Eleven - Reaching the End

  • How to know when you've achieved success
  • Transitioning

Module Twelve - Wrapping Up

Course 3 - Conflict Resolution

Section One: Getting Started

Section Two: Introduction to Conflict Resolution

  • Conflict, What Is It?
  • What is Effective Conflict Resolution?
  • Understanding the Effective Conflict Resolution Process

Section Three: Effective Conflict Resolution Styles

  • Collaborating
  • Competing
  • Compromising
  • Accommodating
  • Avoiding

Section Four: Creating a Communicative Atmosphere

  • Defuse Emotions
  • Setting Ground Rules
  • Choosing the Time and Place

Section Five: Mutual Understanding

  • What Do I Want?
  • What Do They Want?
  • What Do We Want?

Section Six: Focusing on Individual and Shared Needs

  • Identify Common Ground
  • Build Positive Energy and Goodwill
  • Strengthen Your Partnership

Section Seven: Analysing to the Root Cause

  • Examining Root Causes
  • Creating a Cause and Effect Diagram
  • Identifying the Benefits of Resolution

Section Eight: Create Options

  • Generate, Don’t Evaluate
  • Creating Mutual Gain Options and Multiple Option Solutions
  • Digging Deeper into Your Options

Section Nine: Solution Building

  • Creating Criteria
  • Creating a Shortlist
  • Choosing a Solution
  • Building a Plan

Module Ten: The Short Version of the Process

  • Evaluating the Situation 
  • Choosing Your Steps 
  • Creating an Action Plan 
  • Using Individual Process Steps

Module Eleven: Additional Tools

  • Stress and Anger Management Techniques 
  • The Agreement Frame 
  • Asking Open Questions

Module Twelve: Wrapping Up

Course 4 - Goal Setting & Getting Things Done

Module One - Getting Started

Module Two - Overcoming Procrastination (Part 1)

  • Eat that frog
  • Just do it
  • The 15 minute rule
  • Chop it up

Module Three - Overcoming Procrastination (Part 2)

  • Remove distractions
  • Start small and build
  • Reward yourself
  • Set realistic deadlines

Module Four - Four P's of Goal Setting

  • They need to be positive
  • They need to be personal
  • They need to be possible
  • They need to be prioritised

Module Five - Improving Motivation

  • Remember peak moments
  • Write down your goals
  • Use gamification
  • Track your progress

Module Six - Wise Time Management

  • Urgent/important matrix
  • The 80/20 rule
  • Utilise a calendar
  • Create a ritual

Module Seven - Tips for Completing Tasks

  • One minute rule
  • Five minute rule
  • Break up large tasks
  • Utilise technology

Module Eight - Increase your Productivity

  • Repeat what works
  • Get faster
  • Remove "should" from your dictionary
  • Build on your successes

Module Nine - "To Do"List Characteristics

  • Focus on the important
  • Chunk, Block, Tackle
  • Make it a habit
  • Plan ahead

Module Ten - Smart Goals

  • Specific
  • Measurable
  • Attainable
  • Realistic
  • Timely

Module Eleven - Mistakes will Happen

  • Accept it
  • Bouncing back
  • Adapt and learn from them
  • If needed, ask for help

Module Twelve - Wrapping Up

Course 5 - Appreciative Inquiry

Module One - Geting Started

By the end of the course, you will be able to:

  • Know the meaning of appreciative inquiry
  • Think in positive terms and avoid thinking  negatively
  • Encourage others to think positively
  • Recognise positives attributes in people
  • Create positive imagery
  • Manage and guide employees in a positive environment

Module Two - Introducing Appreciative Inquiry

  • What is Appreciative Inquiry?
  • Generating a Better Future
  • Engaging People in Positive Thought
  • Change the Person, Change the Organisation

Module Three - Changing the Way You Think

  • Shifting from "What's Wrong?" to "What's Right?"
  • It's not eliminating mistakes - It's holding up success
  • Positive language will affect people's thinking
  • Limit or remove negative phrasing

Module Four - Four D Model

  • Discovery
  • Dream
  • Design
  • Delivery

Module Five - Four I Model

  • Initiate
  • Inquire
  • Imagine
  • Innovate

Module Six - Appreciative Inquiry Interview Style

  • Framing positive questions
  • Solicit positive stories
  • Finding what works
  • Recognize the reoccurring themes

Module Seven - Anticipatory Reality

  • Imagining a successful future will affect the present
  • Controlling negative anticipation
  • Current decisions will be influenced positively
  • Base it on Data and Real examples

Module Eight - The Power of Positive Imagery

  • Shaping performance with positive imagery
  • Being better prepared for adversity
  • People are more flexible and creative
  • Think of the perfect situation

Module Nine - Influencing Change Through Appreciative Inquiry

  • Using strengths to solve challenges
  • Confidence will promote positive change
  • Inquiry is a seed change
  • People will gravitate towards what is expected of them

Module Ten - Coaching and Managing with Appreciative Inquiry

  • Build around what works
  • Focus on increases
  • Recognise the best in people
  • Limit or remove negative comments

Module Eleven - Creating a Positive Core

  • Strengths
  • Best Practices
  • Peak Experiences
  • Successes

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews


 

CARMEN YULLBENNY FUENMAYOR

 

9 March 2020 08:15:35 AM

Thank you

 
 
 
 
 

Jenna Schofield

 

8 March 2020 01:16:54 AM

Great Course

 
 
 
 
 

Matthew James Buckley

 

5 March 2020 11:41:13 AM

good stuff

 
 
 
 
 

Andrea Fodi

 

24 February 2020 04:13:23 AM

learnt a lot from this course

 
 
 
 
 

Maimoona Sultana

 

23 February 2020 10:13:46 AM

It is one of the best courses to learn online.

 
 
 
 
 

Adelaidad Arroyo

 

22 February 2020 10:19:47 AM

Amazing Course !

 
 
 
 
 

Sara Baylis

 

18 February 2020 05:07:12 AM

Very good and information that I have implemented into my daily life at work and home.

 
 
 
 
 

Paula Carson

 

14 February 2020 01:22:37 AM

I've dealt with a lot of conflict recently. This course will help me move forward

 
 
 
 
 

Dauda Adewale Kazeem

 

24 January 2020 01:49:25 AM

This chapter is coined to address challenges most of us face in life. So educative and inspiring.

 
 
 
 
 

Chelsea Mitchell

 

22 January 2020 08:59:33 AM

amazing

 
 
 
 
 

Damien Bridge

 

15 January 2020 03:27:09 AM

Very Insightful and honest. good skills to learn

 
 
 
 
 

Anna Sledge

 

13 January 2020 02:22:32 AM

great

 
 
 
 
 

Jevan Pipitone

 

11 January 2020 03:06:02 PM

The course was excellent I gained a number of new strategies I can use for goal setting and getting things done, such as to set aside some time regularly such as daily, to update my todo lists more often not just when on a bus sitting or walking, since I can do it anytime in fact!

 
 
 
 
 

Robin Larkin

 

10 January 2020 02:56:56 AM

The course was easy to understand and while basic, put things into perspective.

 
 
 
 
 

Ankica Jukic

 

1 January 2020 06:01:38 PM

Great and very rewarding

 
 
 
 
 

George Andreou

 

29 December 2019 06:53:20 PM

Very nice and useful tools for Success. Thi

 
 
 
 
 

Melissa Nielsen

 

29 December 2019 12:43:54 PM

This course was very helpful in creating goals and time management

 
 
 
 
 

jon briere

 

23 December 2019 10:53:26 PM

Excellent reminder of how to cope and learn from mistakes. Also how to be positive and realistic with goal setting.

 
 
 
 
 

Paulina Okwart

 

20 December 2019 05:04:03 AM

dobre tre?ci

 
 
 
 
 

John Rigogiannis

 

18 December 2019 03:16:34 PM

Great info.

 
 
 
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About this Course

Manage Change Smoothly and Effectively to Achieve Your Goals - 5 Courses in this Bundle

  1. Change Management

  2. Business Succession Planning

  3. Conflict Resolution

  4. Goal Setting & Getting Things Done

  5. Appreciative Inquiry

1. Change Management: Manage Change Smoothly and Effectively to Achieve Your Goals

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and you will gain some valuable skills through this course.

The Change Management course will give any leader tools to implement changes more smoothly and to have those changes better accepted. This course will also give you an understanding of how change is implemented and some tools for managing reactions to change.

This Change Management Certification course will investigate various ways of managing change leaving you better equipped to deal with future changes.

Course Topics:

  • Change Management Plan
  • Appreciative inquiry is conducted in organizations for several reasons:
  • Communication Plan
  • Four Stages of Appreciative Inquiry

By the end of this Change Management Online Short Course, you will be able to:

  •  List the steps necessary for preparing a change strategy
  •  Describe the WIFM  the individual motivators for change
  •  Relate the five dimensions of the ADKAR model for understanding change
  •  Use needed components to develop change management and communications plans
  •  Employ strategies for gathering data
  •  Utilise methods for leading change project status meeting and celebrating success
  •  Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
  •  Use strategies for aligning people with a change
  •  Describe the importance of resiliency in the context of change
  •  Explain the importance of flexibility in the context of change

2. Business Succession Planning: Learn To Develop A Smooth & Professional Business Succession Plan

The loss of valuable leadership can cripple a company. Business succession planning is essentially preparing successors to take on vital leadership roles when the need arises.

Whether it is preparing someone to take over as the sole proprietor of a small business or a position of leadership in a corporation, business succession planning is essential to the long-term survival of a company. This course will teach you the difference between succession planning and mere replacement planning and how to prepare people to take on the responsibilities of leadership so that the company thrives in the transition.

By the end of this Business Succession Planning Online Short Course, you will be able to:

  • Define business succession planning and its role in your company
  • Lay the groundwork to develop a succession plan
  • The importance of mentorship
  • Define and use a SWOT analysis to set goals
  • Create a plan, assign roles and execute the plan
  • Communicate to develop support and manage change
  • Anticipate obstacles, and evaluate and adapt goals and plans
  • Characterise success

3. Conflict Resolution: Learn How To Resolve Conflicts of Any Size

There are many ways to resolve conflicts - surrendering, running away, overpowering your opponent with violence, filing a lawsuit, etc.

Conflict resolution grew out of the belief that there are better options than using violence or going to court. Today, conflict resolution is used in a wide range of industries covering an array of different situations. This course will demonstrate the six-step process to resolve conflicts of any size.

You will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.

Course Topics:

  • Building Positive Energy
  • Fishbone Diagram
  • Agreement Frame

By the end of this Conflict Resolution Online Short Course, you will be able to:

  • Understand what conflict and effective conflict resolution mean.
  • Understand all six phases of the conflict resolution process.
  • Understand the five main styles of conflict resolution.
  • Be able to adapt the process for all types of conflicts.
  • Be able to break out parts of the process and use those tools to prevent conflict.
  • Be able to use basic communication tools, such as the agreement frame and open questions.
  • Be able to use basic anger and stress management techniques.

4. Goal Setting & Getting Things Done: Become a Productivity Pro & Blaze Through Your To-Do Lists

Goal Setting is one of the most basic and essential skills someone can develop. We touch on goal characteristics, time management, and what to do when setbacks occur. This course will provide the knowledge and skills you need to complete more tasks, and get things done.

Our Goal Setting and Getting Things Done course will cover strategies to help you deal with distractions and overcome procrastination. These skills will translate into increased satisfaction in your professional and personal life. You will learn the Goal Setting characteristics of successful people and in turn will become happier and more productive.

By the end of this Goal Setting online short course, you will be able to:

  • Overcome procrastination
  • Manage time effectively
  • Accomplish important tasks
  • Self-motivate
  • Create SMART goals

5. Appreciative Inquiry: Strengthen an Organization by Creating a Positive Environment

Organizations can be thought of as a living being made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning employees will be directed to move in a positive direction. Recognizing the strengths and values of what works, as opposed to what's wrong will transform the individuals and in turn transform the organization.

Appreciative Inquiry is a shift from looking at problems and deficiencies and instead focusing on strengths and successes. It is a tool for change, and it will strengthen relationships throughout your business. Through best practices and positive stories you are able to transform your organization.

By the end of this Appreciative Inquiry Online Short Course, you will be able to:

  • Know the meaning of appreciative inquiry
  • Think in positive terms and avoid thinking negatively
  • Encourage others to think positively
  • Recognise positive attributes in people
  • Create positive imagery
  • Manage and guide employees in a positive environment

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

CoursesForSuccess classes are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Change Management Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Change Management

Section One: Getting Started

Section Two: Preparing for Change

  • Defining Your Strategy
  • Building the Team and the Six C’s

Section Three: Identifying WIFM

  • What’s in it for Me?
  • Building Support

Section Four: Understanding Change

  • Influences on Change
  • Common Reactions to Change
  • Tools to help the Change process

Section Five: Leading and Managing the Change

  • Preparing and Planning
  • Delegating
  • Keep the Lines of Communication Open
  • Coping with Pushback

Section Six: Obtaining & Maintaining Support

  • Force Field Analysis
  • Addressing Concerns and Issues

Section Seven: Making it a Worthwhile Exercise

  • Leading Status Meetings
  • Celebrating Successes

Section Eight: Using Appreciative Inquiry

  • The Four Stages
  • The Purposes of Appreciative Inquiry
  • AI Whole System Vs AI Summit
  • Whole-System Inquiry
  • The AI Summit

Section Nine: Bringing People to Your Side

  • Liberation of Power
  • Facts, Facts, Facts

Section Ten: Building Resilience to Change

  • Why is It Important?
  • Five Easy Steps to Increase Resilience

Section Eleven: Flexibility

  • The Importance of Flexibility?
  • Five Easy Steps for the Leader and the Individual

Section Twelve: Wrapping Up

Course 2 - Business Succession Planning

Module One - Getting Started

Module Two - Succession Planning Vs Replacement Planning

  • What is Business Succession Planning?
  • What is replacement planning?
  • Differences between
  • Deciding what you need

Module Three - Preparing for the Planning Process

  • How to set Parameters for the planning process
  • Should you establish a committee
  • How to gather operational data

Module Four - Initiating Process

  • Develop a Mission Statement
  • Develop a Vision Statement
  • Choosing to be a Mentor

Module Five - The SWOT Analysis

  • Identifying strengths
  • Identifying weaknesses
  • Identifying opportunites
  • Identifying threats

Module Six - Developing the Succession Plan

  • Prioritise what the succession plan will address
  • Set goals and objectives
  • Develop a strategy for achieving goals
  • Draft the plan

Module Seven - Executing the Plan

  • Assign responsibility and authority
  • Establish a monitoring system
  • Identifying paths
  • Choosing your final approach

Module Eight - Gaining Support

  • Gathering data
  • Addressing concerns and issues
  • Evaluating and adapting

Module Nine - Managing the Change

  • Developing a change management plan
  • Developing a communication plan
  • Implementing the plans
  • Providing constructive criticism
  • Encouraging growth and development

Module Ten - Overcoming Roadblocks

  • Common obstacles
  • Re-Evaluating goals
  • Focusing on progress

Module Eleven - Reaching the End

  • How to know when you've achieved success
  • Transitioning

Module Twelve - Wrapping Up

Course 3 - Conflict Resolution

Section One: Getting Started

Section Two: Introduction to Conflict Resolution

  • Conflict, What Is It?
  • What is Effective Conflict Resolution?
  • Understanding the Effective Conflict Resolution Process

Section Three: Effective Conflict Resolution Styles

  • Collaborating
  • Competing
  • Compromising
  • Accommodating
  • Avoiding

Section Four: Creating a Communicative Atmosphere

  • Defuse Emotions
  • Setting Ground Rules
  • Choosing the Time and Place

Section Five: Mutual Understanding

  • What Do I Want?
  • What Do They Want?
  • What Do We Want?

Section Six: Focusing on Individual and Shared Needs

  • Identify Common Ground
  • Build Positive Energy and Goodwill
  • Strengthen Your Partnership

Section Seven: Analysing to the Root Cause

  • Examining Root Causes
  • Creating a Cause and Effect Diagram
  • Identifying the Benefits of Resolution

Section Eight: Create Options

  • Generate, Don’t Evaluate
  • Creating Mutual Gain Options and Multiple Option Solutions
  • Digging Deeper into Your Options

Section Nine: Solution Building

  • Creating Criteria
  • Creating a Shortlist
  • Choosing a Solution
  • Building a Plan

Module Ten: The Short Version of the Process

  • Evaluating the Situation 
  • Choosing Your Steps 
  • Creating an Action Plan 
  • Using Individual Process Steps

Module Eleven: Additional Tools

  • Stress and Anger Management Techniques 
  • The Agreement Frame 
  • Asking Open Questions

Module Twelve: Wrapping Up

Course 4 - Goal Setting & Getting Things Done

Module One - Getting Started

Module Two - Overcoming Procrastination (Part 1)

  • Eat that frog
  • Just do it
  • The 15 minute rule
  • Chop it up

Module Three - Overcoming Procrastination (Part 2)

  • Remove distractions
  • Start small and build
  • Reward yourself
  • Set realistic deadlines

Module Four - Four P's of Goal Setting

  • They need to be positive
  • They need to be personal
  • They need to be possible
  • They need to be prioritised

Module Five - Improving Motivation

  • Remember peak moments
  • Write down your goals
  • Use gamification
  • Track your progress

Module Six - Wise Time Management

  • Urgent/important matrix
  • The 80/20 rule
  • Utilise a calendar
  • Create a ritual

Module Seven - Tips for Completing Tasks

  • One minute rule
  • Five minute rule
  • Break up large tasks
  • Utilise technology

Module Eight - Increase your Productivity

  • Repeat what works
  • Get faster
  • Remove "should" from your dictionary
  • Build on your successes

Module Nine - "To Do"List Characteristics

  • Focus on the important
  • Chunk, Block, Tackle
  • Make it a habit
  • Plan ahead

Module Ten - Smart Goals

  • Specific
  • Measurable
  • Attainable
  • Realistic
  • Timely

Module Eleven - Mistakes will Happen

  • Accept it
  • Bouncing back
  • Adapt and learn from them
  • If needed, ask for help

Module Twelve - Wrapping Up

Course 5 - Appreciative Inquiry

Module One - Geting Started

By the end of the course, you will be able to:

  • Know the meaning of appreciative inquiry
  • Think in positive terms and avoid thinking  negatively
  • Encourage others to think positively
  • Recognise positives attributes in people
  • Create positive imagery
  • Manage and guide employees in a positive environment

Module Two - Introducing Appreciative Inquiry

  • What is Appreciative Inquiry?
  • Generating a Better Future
  • Engaging People in Positive Thought
  • Change the Person, Change the Organisation

Module Three - Changing the Way You Think

  • Shifting from "What's Wrong?" to "What's Right?"
  • It's not eliminating mistakes - It's holding up success
  • Positive language will affect people's thinking
  • Limit or remove negative phrasing

Module Four - Four D Model

  • Discovery
  • Dream
  • Design
  • Delivery

Module Five - Four I Model

  • Initiate
  • Inquire
  • Imagine
  • Innovate

Module Six - Appreciative Inquiry Interview Style

  • Framing positive questions
  • Solicit positive stories
  • Finding what works
  • Recognize the reoccurring themes

Module Seven - Anticipatory Reality

  • Imagining a successful future will affect the present
  • Controlling negative anticipation
  • Current decisions will be influenced positively
  • Base it on Data and Real examples

Module Eight - The Power of Positive Imagery

  • Shaping performance with positive imagery
  • Being better prepared for adversity
  • People are more flexible and creative
  • Think of the perfect situation

Module Nine - Influencing Change Through Appreciative Inquiry

  • Using strengths to solve challenges
  • Confidence will promote positive change
  • Inquiry is a seed change
  • People will gravitate towards what is expected of them

Module Ten - Coaching and Managing with Appreciative Inquiry

  • Build around what works
  • Focus on increases
  • Recognise the best in people
  • Limit or remove negative comments

Module Eleven - Creating a Positive Core

  • Strengths
  • Best Practices
  • Peak Experiences
  • Successes

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

 

CARMEN YULLBENNY FUENMAYOR

 

9 March 2020 08:15:35 AM

Thank you

 
 
 
 
 

Jenna Schofield

 

8 March 2020 01:16:54 AM

Great Course

 
 
 
 
 

Matthew James Buckley

 

5 March 2020 11:41:13 AM

good stuff

 
 
 
 
 

Andrea Fodi

 

24 February 2020 04:13:23 AM

learnt a lot from this course

 
 
 
 
 

Maimoona Sultana

 

23 February 2020 10:13:46 AM

It is one of the best courses to learn online.

 
 
 
 
 

Adelaidad Arroyo

 

22 February 2020 10:19:47 AM

Amazing Course !

 
 
 
 
 

Sara Baylis

 

18 February 2020 05:07:12 AM

Very good and information that I have implemented into my daily life at work and home.

 
 
 
 
 

Paula Carson

 

14 February 2020 01:22:37 AM

I've dealt with a lot of conflict recently. This course will help me move forward

 
 
 
 
 

Dauda Adewale Kazeem

 

24 January 2020 01:49:25 AM

This chapter is coined to address challenges most of us face in life. So educative and inspiring.

 
 
 
 
 

Chelsea Mitchell

 

22 January 2020 08:59:33 AM

amazing

 
 
 
 
 

Damien Bridge

 

15 January 2020 03:27:09 AM

Very Insightful and honest. good skills to learn

 
 
 
 
 

Anna Sledge

 

13 January 2020 02:22:32 AM

great

 
 
 
 
 

Jevan Pipitone

 

11 January 2020 03:06:02 PM

The course was excellent I gained a number of new strategies I can use for goal setting and getting things done, such as to set aside some time regularly such as daily, to update my todo lists more often not just when on a bus sitting or walking, since I can do it anytime in fact!

 
 
 
 
 

Robin Larkin

 

10 January 2020 02:56:56 AM

The course was easy to understand and while basic, put things into perspective.

 
 
 
 
 

Ankica Jukic

 

1 January 2020 06:01:38 PM

Great and very rewarding

 
 
 
 
 

George Andreou

 

29 December 2019 06:53:20 PM

Very nice and useful tools for Success. Thi

 
 
 
 
 

Melissa Nielsen

 

29 December 2019 12:43:54 PM

This course was very helpful in creating goals and time management

 
 
 
 
 

jon briere

 

23 December 2019 10:53:26 PM

Excellent reminder of how to cope and learn from mistakes. Also how to be positive and realistic with goal setting.

 
 
 
 
 

Paulina Okwart

 

20 December 2019 05:04:03 AM

dobre tre?ci

 
 
 
 
 

John Rigogiannis

 

18 December 2019 03:16:34 PM

Great info.

 
 
 
1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
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ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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Course Summary

Course ID: 020CMAN5CEDM
Delivery Mode: Online
Access: Unlimited lifetime
Time: Study at your own pace
Duration: 30-48 Hours for total bundle
Assessments: Yes
Qualification: Certificate

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