Certificate in Advanced Conflict Management Online Course

Get on track to a more harmonious workplace


NOW ONLY

AU$449

Save AU$750 (63%)
OFF RRP AU$1199
Get Info Pack

Get on track to a more harmonious workplace

No matter how good a manager you are or how harmonious your team is, there is always the risk that conflict will arise at work. This great value short conflict resolution online course is designed to make you confident and competent with advanced techniques in conflict management.

How Will the Course Help Me?

If you’re currently dealing with an issue with team members, this course will give you the confidence and expertise to come up with proven strategies to deal with the situation to everyone’s satisfaction. Not only that, the tools and techniques you’ll learn will equip you to be ready to cope calmly and efficiently next time an issue arises.

How Does the Course Work?

All study takes place online so there is no need to take time out of your busy work schedule to do the training. You are free to learn about this vital management skill in a time and place that suits you, therefore maximising your chances of success.

KEY LEARNING POINTS

Work through the lesson to learn advanced conflict management techniques.

  • Explore the fact that no matter how well team members get on, there is always a risk of conflict.
  • Learn about several different methods of conflict management.
  • Gain an insight into the personal skills needed from you as a manager to be successful in reducing the potential of workplace conflict within your team.
  • Get ideas for strategies by reading Conflict Resolution: 8 Strategies to Manage Workplace Conflict on the Business Know How website.
  • Read the University of Queensland document, Healthy Responses to Workplace Conflict for ideas on how a manager can facilitate and support a culture of healthy response to workplace conflict.
  • Read the guide to Managing Conflict at Work from ACAS (the Advisory, Conciliation and Arbitration Service).
  • Watch the course’s presentation on Managing Conflict in the Workplace.
  • Observe good practice in action with the video Conflict in the Workplace from Breakthru in Marketing in Australia.
  • Take the chance to expand your learning by reading CIPD Survey Report April 2015: Getting Under the Skin of Workplace Conflict, from the professional body for HR and people development.
  • Enhance your expertise further by reading Practical Law’s article on Arbitration Procedures and Practice in the UK and Six Simple Workplace Conflict Resolution Techniques from the University of Notre Dame.
  • Complete the advanced conflict management multiple choice assessment.

ADVANTAGES OF THIS COURSE

  • Technical support is always available, should you need it.
  • Hand picked reading material, presentations, videos, activities and opportunities for further study means all learning styles are taken into account and learning is easy to engage with.
  • Access to the course is for 12 full months on signing up.
  • Proving your credentials in advanced conflict management is a career boosting skill that will help you in all areas of life.

Note: Certificates must be applied within 3 months of course completion.

Cache Endorsed Certificates are included with the workplace conflict resolution course and are available after completion.

Course Fast Facts:

  • Easy to follow and understand
  • Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  • You can study from home or at work, at your own pace, in your own time
  • You will be awarded a Certificate of Completion of this course

Course Delivery
Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation
All students who complete the course, available through CoursesforSuccess.com, receive a downloadable certificate of completion.

These courses are provided by e-Careers in partnership with Laser Learning.

Image result for cache logo

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Get on track to a more harmonious workplace

No matter how good a manager you are or how harmonious your team is, there is always the risk that conflict will arise at work. This great value short conflict resolution online course is designed to make you confident and competent with advanced techniques in conflict management.

How Will the Course Help Me?

If you’re currently dealing with an issue with team members, this course will give you the confidence and expertise to come up with proven strategies to deal with the situation to everyone’s satisfaction. Not only that, the tools and techniques you’ll learn will equip you to be ready to cope calmly and efficiently next time an issue arises.

How Does the Course Work?

All study takes place online so there is no need to take time out of your busy work schedule to do the training. You are free to learn about this vital management skill in a time and place that suits you, therefore maximising your chances of success.

KEY LEARNING POINTS

Work through the lesson to learn advanced conflict management techniques.

  • Explore the fact that no matter how well team members get on, there is always a risk of conflict.
  • Learn about several different methods of conflict management.
  • Gain an insight into the personal skills needed from you as a manager to be successful in reducing the potential of workplace conflict within your team.
  • Get ideas for strategies by reading Conflict Resolution: 8 Strategies to Manage Workplace Conflict on the Business Know How website.
  • Read the University of Queensland document, Healthy Responses to Workplace Conflict for ideas on how a manager can facilitate and support a culture of healthy response to workplace conflict.
  • Read the guide to Managing Conflict at Work from ACAS (the Advisory, Conciliation and Arbitration Service).
  • Watch the course’s presentation on Managing Conflict in the Workplace.
  • Observe good practice in action with the video Conflict in the Workplace from Breakthru in Marketing in Australia.
  • Take the chance to expand your learning by reading CIPD Survey Report April 2015: Getting Under the Skin of Workplace Conflict, from the professional body for HR and people development.
  • Enhance your expertise further by reading Practical Law’s article on Arbitration Procedures and Practice in the UK and Six Simple Workplace Conflict Resolution Techniques from the University of Notre Dame.
  • Complete the advanced conflict management multiple choice assessment.

ADVANTAGES OF THIS COURSE

  • Technical support is always available, should you need it.
  • Hand picked reading material, presentations, videos, activities and opportunities for further study means all learning styles are taken into account and learning is easy to engage with.
  • Access to the course is for 12 full months on signing up.
  • Proving your credentials in advanced conflict management is a career boosting skill that will help you in all areas of life.

Note: Certificates must be applied within 3 months of course completion.

Cache Endorsed Certificates are included with the workplace conflict resolution course and are available after completion.

Course Fast Facts:

  • Easy to follow and understand
  • Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  • You can study from home or at work, at your own pace, in your own time
  • You will be awarded a Certificate of Completion of this course

Course Delivery
Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation
All students who complete the course, available through CoursesforSuccess.com, receive a downloadable certificate of completion.

These courses are provided by e-Careers in partnership with Laser Learning.

Image result for cache logo

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

We provide a 7 Day Money Back Refund on all Courses

Now Only AU$449 Save AU$750 (63%)
OFF RRP AU$1199
Delivery Method Online
Get Info Pack

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Course Summary

Course ID No.: 006ECL4CM
Delivery Mode: Online
Course Access: 15 Months
Time required: Study at your own pace
Qualification: Certificate

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