Certificate in Interpersonal Communication (Self-Paced Tutorial) Online Course

Explore Concepts Of Verbal And Nonverbal Expression

Certificate in Interpersonal Communication (Self-Paced Tutorial) Online Course

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AU$299

Save AU$301 (50%)
OFF RRP AU$600
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Explore Concepts Of Verbal And Nonverbal Expression

Communicating successfully depends on effective use of communication strategies and behaviors. Words, facial and body movements, tone of voice, even clothing and situation, all form an intricate symbol system that must be quickly translated by those who want to communicate.

It has been said that there is no communication unless a mutual sharing of meaning takes place. It has also been said that one cannot NOT communicate. These two ideas seem to oppose one another, but they are two sides of the same coin. A smile can have many meanings, but so can silence.

This course will show you how to manage the conscious and unconscious codes of meaning we send to each other and to respond with appropriate codes in turn. You will explore concepts of verbal and nonverbal expression including personal style, listening, relationship dynamics, self-esteem, conflict management, and cultural and gender communication differences.

Course Fast Facts:

  1. Learn the fundamentals of Interpersonal Communication
  2. Comprehensive 12 module Certificate in Interpersonal Communication (Self-Paced Tutorial) Online Course
  3. Study along with simple instructions & demonstrations
  4. Written and developed by leading Interpersonal Communication experts
  5. Receive one-on-one online help & support
  6. Certificate of completion awarded with passing score for the online assessment
  7. Study at your own pace with no rigid class timetables, 24/7 from any computer or smart device

Course Delivery

Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation

All students who complete the course receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

There are 12 units of study

Module 1: Communication Basics

Your first lesson introduces two detailed models that explain the complex nature of communication. You will learn how words, the situation, what's going on in the heads of those communicating, and even environment are all connected—and that they all change from one communication event to the next.

Module 2: Communication Misunderstandings

Have you ever been in a situation where you don't know whether to say less, say more, or say nothing? In this lesson, you will learn seven premises of communication that will help you through those times. This lesson introduces two strategies for improving communication competence.

Module 3: The Personal Side of Communication

In this lesson, you will learn how individual emotions, beliefs, attitudes, and values as well as self-esteem and group belonging influence how we communicate. You will also explore how we all seek gratification of specific human needs through the unique and complicated communication process.

Module 4: Language and Logic

This lesson focuses on the ways in which language affects reasoning abilities. You will learn about constructing useful word maps that benefit your decision making as well as strategies you can use to avoid mental traps that can clog your thinking process.

Module 5: Nonverbal Messages

Can you say something without uttering a word? In addition to voice, facial expression, and body movement, this lesson covers other ways people send messages without making a sound. You will also learn about nonverbal communication behaviors—sending messages of either inclusion or exclusion.

Module 6: Intercultural Communication Differences

This lesson explores cultural identity and how it molds habits of communication no matter what the language of the culture is. You will learn how cultures of the world are divided into two main categories. You will examine how groups generalize others and the psychological reasons for doing that.

Module 7: Effective Listening

This lesson introduces different types of listening. You will learn about the barriers to effective listening, and strategies you can use to improve your listening habits. You will also compare poor listening to empathic listening and evaluate the effects each has on communication success.

Module 8: Gender Communication Differences

In this lesson, you're invited to examine gender identities from the inside out. You will learn how brain structure as well as physical structure helps determine how men and women communicate. You will learn the differences in masculine and feminine behavior and how these identities manifest themselves.

Module 9: Relationship Dynamics

In this lesson, you will learn the three main characteristics that make up any relationship as well as the stages that all relationships go through. You will explore how self-disclosure and psychological balance affects relationships and discover the role lying plays in relationships.

Module 10: Communication Rules

This lesson examines several communication theories that will be useful in analyzing and understanding communication behaviors of yourself and others. You will learn three rules for effective communication behavior that will help you know when and how to adjust your communication behavior.

Module 11: Conversation Climate

In this lesson, you will learn how people can change the direction of a conversation to advance a personal agenda. This lesson explores the strategies of persuasion, characteristics of credibility, and how to achieve a sense of control in a communication situation.

Module 12: Interpersonal Conflict Resolution

Your last lesson identifies various types of interpersonal conflicts. You will also learn explore the ways different cultural groups and identities approach and resolve conflict. You will learn how to dissect a conflict and apply four steps to successful conflict resolution.

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome)

Students will also need access the following applications:

Adobe Acrobat Reader

Note: This course is not suitable for Macintosh users.

About this Course

Explore Concepts Of Verbal And Nonverbal Expression

Communicating successfully depends on effective use of communication strategies and behaviors. Words, facial and body movements, tone of voice, even clothing and situation, all form an intricate symbol system that must be quickly translated by those who want to communicate.

It has been said that there is no communication unless a mutual sharing of meaning takes place. It has also been said that one cannot NOT communicate. These two ideas seem to oppose one another, but they are two sides of the same coin. A smile can have many meanings, but so can silence.

This course will show you how to manage the conscious and unconscious codes of meaning we send to each other and to respond with appropriate codes in turn. You will explore concepts of verbal and nonverbal expression including personal style, listening, relationship dynamics, self-esteem, conflict management, and cultural and gender communication differences.

Course Fast Facts:

  1. Learn the fundamentals of Interpersonal Communication
  2. Comprehensive 12 module Certificate in Interpersonal Communication (Self-Paced Tutorial) Online Course
  3. Study along with simple instructions & demonstrations
  4. Written and developed by leading Interpersonal Communication experts
  5. Receive one-on-one online help & support
  6. Certificate of completion awarded with passing score for the online assessment
  7. Study at your own pace with no rigid class timetables, 24/7 from any computer or smart device

Course Delivery

Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation

All students who complete the course receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

There are 12 units of study

Module 1: Communication Basics

Your first lesson introduces two detailed models that explain the complex nature of communication. You will learn how words, the situation, what's going on in the heads of those communicating, and even environment are all connected—and that they all change from one communication event to the next.

Module 2: Communication Misunderstandings

Have you ever been in a situation where you don't know whether to say less, say more, or say nothing? In this lesson, you will learn seven premises of communication that will help you through those times. This lesson introduces two strategies for improving communication competence.

Module 3: The Personal Side of Communication

In this lesson, you will learn how individual emotions, beliefs, attitudes, and values as well as self-esteem and group belonging influence how we communicate. You will also explore how we all seek gratification of specific human needs through the unique and complicated communication process.

Module 4: Language and Logic

This lesson focuses on the ways in which language affects reasoning abilities. You will learn about constructing useful word maps that benefit your decision making as well as strategies you can use to avoid mental traps that can clog your thinking process.

Module 5: Nonverbal Messages

Can you say something without uttering a word? In addition to voice, facial expression, and body movement, this lesson covers other ways people send messages without making a sound. You will also learn about nonverbal communication behaviors—sending messages of either inclusion or exclusion.

Module 6: Intercultural Communication Differences

This lesson explores cultural identity and how it molds habits of communication no matter what the language of the culture is. You will learn how cultures of the world are divided into two main categories. You will examine how groups generalize others and the psychological reasons for doing that.

Module 7: Effective Listening

This lesson introduces different types of listening. You will learn about the barriers to effective listening, and strategies you can use to improve your listening habits. You will also compare poor listening to empathic listening and evaluate the effects each has on communication success.

Module 8: Gender Communication Differences

In this lesson, you're invited to examine gender identities from the inside out. You will learn how brain structure as well as physical structure helps determine how men and women communicate. You will learn the differences in masculine and feminine behavior and how these identities manifest themselves.

Module 9: Relationship Dynamics

In this lesson, you will learn the three main characteristics that make up any relationship as well as the stages that all relationships go through. You will explore how self-disclosure and psychological balance affects relationships and discover the role lying plays in relationships.

Module 10: Communication Rules

This lesson examines several communication theories that will be useful in analyzing and understanding communication behaviors of yourself and others. You will learn three rules for effective communication behavior that will help you know when and how to adjust your communication behavior.

Module 11: Conversation Climate

In this lesson, you will learn how people can change the direction of a conversation to advance a personal agenda. This lesson explores the strategies of persuasion, characteristics of credibility, and how to achieve a sense of control in a communication situation.

Module 12: Interpersonal Conflict Resolution

Your last lesson identifies various types of interpersonal conflicts. You will also learn explore the ways different cultural groups and identities approach and resolve conflict. You will learn how to dissect a conflict and apply four steps to successful conflict resolution.

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome)

Students will also need access the following applications:

Adobe Acrobat Reader

Note: This course is not suitable for Macintosh users.

We provide a 7 Day Money Back Refund on all Courses

Now Only AU$299 Save AU$301 (50%)
OFF RRP AU$600
Delivery Method

Online - Certificate of Completion

Get Info Pack

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Course Summary

Course ID: 007T9179
Delivery Mode: Online
Access: 3 Months
Tutor Support: Yes
Time: Study at your own pace
Duration: 24 Hours
Assessments: Yes
Qualification: Certificate of Completion

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