Certificate in Hotel Management Online Course

Learn About All The Aspects Of Hotel Management

Certificate in Hotel Management Online Course

NOW ONLY

AU$199

Save AU$70 (26%)
OFF RRP AU$269
Get Info Pack

Learn About All The Aspects Of Hotel Management

The hospitality industry is booming at an incredible rate, and now is the time to prepare yourself for a major role in the business. New hotels and resorts are developed every year and there are now an amazing variety of employment opportunities.

This course will introduce you to all the aspects of hotel management from food and beverage to front office and sales.

The course will provide you with the knowledge and skills needed to find a top position in this wonderful industry and develop your self confidence and management skills.

Course Fast Facts:

  1. Learn how to become a qualified Hotel Manager
  2. Comprehensive 13 module Certificate in Hotel Management Online Course
  3. Study along with simple instructions & demonstrations
  4. Written and developed by leading Hotel Management experts
  5. Receive one-on-one online help & support
  6. Unlimited, lifetime access to online course
  7. Certificate of completion awarded with passing score for the online assessment
  8. Study at your own pace with no rigid class timetables, 24/7 from any computer or smart device

Course Delivery

Courses are accessed online by any device including PC, tablet or Smart Phone. Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. 

Recognition & Accreditation

All students who complete this course, receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

Accounting

  • Recording of Transactions
  • Double entry system
  • Trial Balance

Balance Sheet

  • Credit Purchases
  • Credit Sales
  • Cash Book
  • Petty Cash Book
  • Trial Balance
  • Final Accounts

The Hotel and Catering Industry

  • An Establishment
  • A Firm
  • The Industry
  • Franchising
  • Types of Competition
  • Economics
  • Demand for Hotel & Catering Services
  • Problems of Investment
  • Manpower Characteristics

Personnel Management

  • Objectives of Personnel Management
  • Scope of Personnel Management
  • Leadership
  • Motivation
  • Organisational Structure
  • Training
  • Development
  • Methods of Training
  • Training of Different Classes of Worker

Job Analysis, Description and Specification

  • Job Analysis
  • Use of Job Analysis
  • Recruitment
  • Factors Affecting Recruitment
  • Recruiting from within
  • External Recruiting
  • Procedure of Recruitment
  • Selection
  • The Interview
  • Final Selection

Worker/Employee Rights

  • Right to Work
  • Right of Association
  • Right to Collective Bargaining
  • Right to Withhold Labour
  • Right to be Protected
  • Right to be Trained
  • Rights of Employers
  • Trade Unions
  • Types of Trade Unions

Worker Representation

  • Communication
  • Works Councils
  • Grievance Procedures
  • Disciplinary Procedures

Organisation

  • Planning
  • Policy
  • Organisation
  • Classical View of Organisation -Webber
  • Human Relations View of Organisation
  • Systems Approach to Organisation
  • Organisation Structure
  • Relationships
  • Coordination
  • Communication

Sources and Storage of Information

  • Types of Control
  • Creating and Maintaining Information
  • Creating and Maintaining Control Systems
  • Types of Control
  • Work Study
  • Techniques
  • Method Study
  • Work Measurement

The Hotel Industry

  • Role of Accommodation Manager
  • Hotel Organisation
  • Organisation of the Front Office
  • Provision for Accommodation
  • Design Elements
  • Furniture
  • Sanitary Fittings

Equipment

  • Service Equipment
  • Domestic Equipment
  • Linen
  • Bed Linen & Bedding
  • Soft Furnishings
  • Restaurant Linen
  • Uniforms
  • Linen Room Organisation
  • Linen Cycle

Buildings

  • Building Exteriors
  • Sheeting Materials
  • Public Utility Services
  • Pipe Materials
  • Hot Water Supply
  • Drainage System
  • Heat Transference in Buildings
  • Room Heating by Individual Heaters
  • Types of Boilers

Classification of Accommodation

  • Classification of Accommodation
  • Reasons for Classifying Accommodation
  • Tariffs
  • Facilities & Services
  • Other Resident Services
  • Functions of the Front Office
  • Front Office Accounting
  • Communications

Entry requirements

Students must have basic literacy and numeracy skills.

Open entry

Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

  • Adobe Acrobat Reader 
About this Course

Learn About All The Aspects Of Hotel Management

The hospitality industry is booming at an incredible rate, and now is the time to prepare yourself for a major role in the business. New hotels and resorts are developed every year and there are now an amazing variety of employment opportunities.

This course will introduce you to all the aspects of hotel management from food and beverage to front office and sales.

The course will provide you with the knowledge and skills needed to find a top position in this wonderful industry and develop your self confidence and management skills.

Course Fast Facts:

  1. Learn how to become a qualified Hotel Manager
  2. Comprehensive 13 module Certificate in Hotel Management Online Course
  3. Study along with simple instructions & demonstrations
  4. Written and developed by leading Hotel Management experts
  5. Receive one-on-one online help & support
  6. Unlimited, lifetime access to online course
  7. Certificate of completion awarded with passing score for the online assessment
  8. Study at your own pace with no rigid class timetables, 24/7 from any computer or smart device

Course Delivery

Courses are accessed online by any device including PC, tablet or Smart Phone. Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. 

Recognition & Accreditation

All students who complete this course, receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

Accounting

  • Recording of Transactions
  • Double entry system
  • Trial Balance

Balance Sheet

  • Credit Purchases
  • Credit Sales
  • Cash Book
  • Petty Cash Book
  • Trial Balance
  • Final Accounts

The Hotel and Catering Industry

  • An Establishment
  • A Firm
  • The Industry
  • Franchising
  • Types of Competition
  • Economics
  • Demand for Hotel & Catering Services
  • Problems of Investment
  • Manpower Characteristics

Personnel Management

  • Objectives of Personnel Management
  • Scope of Personnel Management
  • Leadership
  • Motivation
  • Organisational Structure
  • Training
  • Development
  • Methods of Training
  • Training of Different Classes of Worker

Job Analysis, Description and Specification

  • Job Analysis
  • Use of Job Analysis
  • Recruitment
  • Factors Affecting Recruitment
  • Recruiting from within
  • External Recruiting
  • Procedure of Recruitment
  • Selection
  • The Interview
  • Final Selection

Worker/Employee Rights

  • Right to Work
  • Right of Association
  • Right to Collective Bargaining
  • Right to Withhold Labour
  • Right to be Protected
  • Right to be Trained
  • Rights of Employers
  • Trade Unions
  • Types of Trade Unions

Worker Representation

  • Communication
  • Works Councils
  • Grievance Procedures
  • Disciplinary Procedures

Organisation

  • Planning
  • Policy
  • Organisation
  • Classical View of Organisation -Webber
  • Human Relations View of Organisation
  • Systems Approach to Organisation
  • Organisation Structure
  • Relationships
  • Coordination
  • Communication

Sources and Storage of Information

  • Types of Control
  • Creating and Maintaining Information
  • Creating and Maintaining Control Systems
  • Types of Control
  • Work Study
  • Techniques
  • Method Study
  • Work Measurement

The Hotel Industry

  • Role of Accommodation Manager
  • Hotel Organisation
  • Organisation of the Front Office
  • Provision for Accommodation
  • Design Elements
  • Furniture
  • Sanitary Fittings

Equipment

  • Service Equipment
  • Domestic Equipment
  • Linen
  • Bed Linen & Bedding
  • Soft Furnishings
  • Restaurant Linen
  • Uniforms
  • Linen Room Organisation
  • Linen Cycle

Buildings

  • Building Exteriors
  • Sheeting Materials
  • Public Utility Services
  • Pipe Materials
  • Hot Water Supply
  • Drainage System
  • Heat Transference in Buildings
  • Room Heating by Individual Heaters
  • Types of Boilers

Classification of Accommodation

  • Classification of Accommodation
  • Reasons for Classifying Accommodation
  • Tariffs
  • Facilities & Services
  • Other Resident Services
  • Functions of the Front Office
  • Front Office Accounting
  • Communications

Entry requirements

Students must have basic literacy and numeracy skills.

Open entry

Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

  • Adobe Acrobat Reader 

We provide a 7 Day Money Back Refund on all Courses

Now Only AU$199 Save AU$70 (26%)
OFF RRP AU$269
Delivery Method Online
Get Info Pack

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Course Summary

Course ID No.: 009OAHMD
Delivery Mode: Online
Course Access: Unlimited Lifetime Access
Tutor Support: Yes
Assessments: Yes
Qualification: Certificate of Completion

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