Certificate In Disability Awareness: Working with People with Disabilities Online Course
Explore What The Word Disabilities Means
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AU$199
Save AU$70 (26%)OFF RRP AU$269
Explore What The Word Disabilities Means
People with disabilities represent a significant and largely underutilized resource for businesses. This course will give you tools and tips for creating a diverse workplace and making the most of what employees have to offer.
In this course, you will explore what the word “disabilities” means and what some common disabilities are. You will also explore stereotypes, misconceptions, and labels. Then, you will learn ways to encourage diversity, create an accessible workplace, make appropriate accommodations, and protect the privacy of your employees.
At the end of this Disability Awareness: Working with People with Disabilities course, you will be able to:
- Prepare to welcome people with disabilities into your workplace.
- Interact with people with disabilities.
- Identify and overcome barriers in the workplace.
- Use respectful, appropriate, acceptable language in any circumstance.
- Understand what your company can do during hiring and interviewing.
- Understand what job accommodation is and how it applies in your workplace.
Course Fast Facts:
- Easy to follow and understand
- Only 6 to 8 hours of study is required
- Unlimited, lifetime access to online course
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificate of Completion
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Defining Terms
- Defining the Word "Disabilities"
- Putting it Into Perspective
- About Stereotypes
- About Stereotypes
- Common Phrases and the Stereotypes Behind Them
- Making Connections
- Making Connections
Session 3: Misconceptions and Realities
- Misconceptions and Realities
Session 4: A Business Case
- Getting Into It
- Case Study
- Summary
Session 5: Dissecting Labels
- Giving Your Words Some Thought
- Ground Rules
- Being Practical
- Mingle with Me
- Using Sensitive Language
Session 6: Accessibility
- Introduction to Physical Accessibility
- Parking
- Ramps
- Doorways
- Restrooms
- Barriers
- Case Studies
Session 7: The Cornerstones of Diversity
- About the Cornerstones
- Knowledge
- Understanding
- Acceptance
- Behavior
Session 8: Pre-Assignment Review
- Pre-Assignment Review
Session 9: Encouraging Diversity by Hiring
- What Can We Ask?
- Appropriate Questions
- What Can the Candidate Expect?
- What Do You Do?
- Do You Wait to Disclose?
Session 10: Using the STOP Technique
- The Four Steps
- Tips for Using STOP
- Making Connections
Session 11: Communication Essentials for Disability Awareness
- Ground Rules to Get Started
- Respecting Confidentiality
- Sample Consent Form
- Asking the Right Questions
- Sample Work Plan Information Request
- Sending the Right Message
Session 12: Communication Styles
- Understanding Dichotomies
- Making Connections
- Advantages and Disadvantages
- Dichotomies in Action
Session 13: Critical Conversations
- Introductory Elements
- Getting the Conversation Started
- A Basic Script
- A Script for Mental Health Issues
- A Script for Physical Disability Issues
- Introduction
- Treatment Questions
- Functional Abilities
- Education/Employment History
- Conclusion
Session 14: How Do We Make It Happen?
- How Far Do You Go In Accommodation?
- Knowing What is Required
- Value of Job Shadows
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
All systems
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader

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Course Summary
Course ID No.: | 002DAWWP |
---|---|
Delivery Mode: |
Online |
Course Access: | Lifetime Course Access |
Time required: | Study at your own pace |
Course Duration: | 6 - 8 Hours |
Assessments: | Yes |
Qualification: | Certificate |
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