Certificate in Cabin Crew Online Course

Everything You Need To know To Be A Cabin Crew

Certificate in Cabin Crew Online Course

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AU$199

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OFF RRP AU$269
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Everything You Need To know To Be A Cabin Crew

Have you always wanted to work on an aircraft and be zipped around the world? Do you already work in the aviation industry and want to improve your career prospects? The cabin crew certification will teach you everything you need to know to enjoy a successful career as a valued member of the cabin crew on board planes around the world.

Introduction to the Cabin Crew Certification

This online study course is designed to give you an introduction into cabin crew careers. It is broken down into twenty informative and manageable modules, which take around ten hours to complete.

You study online at your own pace. As long as you have access to the internet, you can study from anywhere where you are comfortable, whether it's at home or at your desk during your lunch break. Because there is no schedule or deadline to complete the course, you can work full time and study when you have the time, you can complete the course in two days or two months, this is down to personal preference and the time you have available.

When you have studied all twenty modules, you will need to complete a multiple-choice test with a pass mark of seventy five percent. In the event you don't pass the first time, you will be given an opportunity to go back over the modules and retake the test. On successful passing, you can download and print your certificate.

By the end of this course, you will learn :

  • Understand passenger aviation. This covers the history of cabin crew members, what to expect when working as a member of a cabin crew and the hierarchy on the airline.
  • Learn about the different aircrafts you can work on from private charters to budget flights and which offer the best career prospects looking forward.
  • Get an understanding of the aviation rules. You will learn which governing bodies regulate British air travel, what ATOL is and how the regulations change and what you can do to prepare for these changes.
  • Identify with various aviation abbreviations. Know when they are used, why you need to know them and the most common abbreviations you will hear throughout your career.
  • Learn how to adapt to different time zones and how currencies are calculated.
  • Get an understanding of weather conditions and interruptions. You will learn more about turbulence, what weather conditions can impact a flight and how to keep your passengers safe.
  • Know the layout of a commercial flight from the area names to what areas you can and cannot enter.
  • Learn about communications systems and passenger announcements. You will learn how to effectively communicate with passengers and flight crew. You will also learn how to adapt your tone of voice when using the communications systems.
  • You will learn about the galley (kitchen). You will learn how to keep it safe, how to use it for storage and how to maintain privacy in the galley at all times.
  • Learn about emergency exits on the plane from the different types and locations to opening them in the event of an emergency.
  • Learn everything you need to know about hand luggage from when it's not appropriate to legal guidelines, restrictions and storage.
  • Understand emergency equipment and how to use it.
  • Learn about the different flight procedures and what you need to know.
  • Know the different types of emergencies you may be faced with when on duty.
  • Know how fires on board may start and how to handle them effectively.
  • Learn the importance of health and safety for crew and passengers.
  • Get essential medical and first aid knowledge you may need during a flight.
  • Understand about your uniform and personal grooming and why it is so important.
  • Get useful advice on fatigue management.
  • Learn valuable crew resource management tips and advice.

Course Fast Facts:

  1. Learn the fundamentals of being acabin crew
  2. Comprehensive 20 module Accredited Certificate In Cabin Crew  Online Course
  3. Study along with simple instructions & demonstrations
  4. Written and developed by leading experts
  5. Receive one-on-one online help & support
  6. Unlimited, lifetime access to online course
  7. Certificate of completion awarded with passing score for the online assessment
  8. Study at your own pace with no rigid class timetables, 24/7 from any computer or smart device

Course Delivery

Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation

All students who complete this course, receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

Module 1: About Passenger Aviation

  • About the financial aspects of the aviation industry and how you contribute to it
  • The history of cabin crew members
  • What is expected of cabin crew members in terms of safety & security
  • The hierarchy of your workplace

Module 2 : Types of Airlines

  • About charter flights
  • About regional flights
  • How budget flights stay budget
  • Which types of airlines offer the best career opportunities

Module 3 : Aviation Regulation

  • Which governing bodies regulate British air travel companies
  • Which European and international bodies play a role in regulating British companies
  • What ATOL is
  • Why regulations change and how you should prepare for these changes

Module 4 : Understanding Aviation Abbreviations

  • Why abbreviations are used
  • Why it is necessary to familiarise yourself with abbreviations
  • Common aviation abbreviations
  • Common domestic and International abbreviations

Module 5 : Geography and Time Zones

  • How to adapt to different time zones
  • The intricate differences between each time zone
  • How currencies are calculated
  • Currencies and how they apply to your sales targets

Module 6 : Weather Conditions and Aviation Interruptions

  • The different types of weather that can affect a flight
  • What to do during each weather threat
  • What turbulence is
  • How cabin crew members keep passengers safe during turbulence

Module 7 : Layout of the Commercial Aircraft

  • How to list the names of the different areas on-board a flight
  • To understand who can enter which area
  • To understand why there may be restrictions on your movements within certain areas
  • Determine the relationship between plane areas and in-flight security

Module 8 : Passenger Announcements and Communication Systems

  • About the different ways of communicating with passengers
  • How to communicate with the flight crew
  • To know how to adapt your tone of voice to specific situations
  • To understand the need to maintain clear communications at all times

Module 9 : The Galley

  • How to use the galley for storage
  • How to keep the galley safe
  • Why you should maintain the galley in a fit state
  • How to ensure the galley is used to maintain privacy

Module 10 : Emergency Exits/Doors

  • What the different types of emergency exit are
  • How to identify the different forms of emergency exit
  • How to open the exits
  • To understand which passengers may help you to open the exits

Module 11 : Cabin Area Hand Luggage

  • How to recognise when luggage is not appropriate
  • How to stow away luggage carefully
  • How to follow legal guidelines with regards to hand luggage
  • To understand why certain restrictions apply

Module 12 : Familiarisation of Emergency Equipment

  • What equipment is available to you to maintain safety
  • What a first aid kit is made up of
  • Who can use a first aid kit
  • The basics of using a slide for emergency evacuations

Module 13 : Flight Procedures

  • How to conduct procedures during the course of a normal flight
  • How to conduct yourself appropriately during an abnormal situation
  • What to do in an emergency situation
  • How to communicate with passengers during every form of procedure

Module 14 : Emergency Procedures & Stress Management

  • What the different types of emergency are
  • What ditching is and how to handle it
  • How to maintain calm amongst the passengers during an emergency
  • How to prevent panicked passengers from making others stressed

Module 15 : Fire & Teamwork in the Event of a Fire

  • How a fire arises
  • How to recognise a fire using more than just flames
  • What the potential fire hazards are
  • To know what a fire extinguisher does and the risks associated with using one

Module 16 : Aviation Security & Health and Safety

  • How to maintain the health and safety of staff
  • How to maintain the health and safety of passengers
  • What the basic health and safety guidelines are
  • How to identify potential security threats

Module 17 : Medical & First Aid

  • What counts as a minor medical issue
  • What more serious medical issues are
  • About administering first aid to passengers
  • What medical equipment is on-board an aircraft

Module 18 : Cabin Crew Uniform & Personal Grooming

  • How to select appropriate uniform accessories
  • How to wear your uniform
  • How to maintain your personal appearance
  • How to keep your uniform up to date

Module 19 : Fatigue Risk Management

  • How to identify that you are fatigued
  • How to manage sleep cycles
  • To adapt your lifestyle to prevent fatigue
  • To make sure you eat the right snacks on-board

Module 20 : Crew Resource Management

  • What crew resource management is
  • How CRM initiatives promote the safe operation of flights
  • How past incidents are used to help crews
  • Communication techniques

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Everything You Need To know To Be A Cabin Crew

Have you always wanted to work on an aircraft and be zipped around the world? Do you already work in the aviation industry and want to improve your career prospects? The cabin crew certification will teach you everything you need to know to enjoy a successful career as a valued member of the cabin crew on board planes around the world.

Introduction to the Cabin Crew Certification

This online study course is designed to give you an introduction into cabin crew careers. It is broken down into twenty informative and manageable modules, which take around ten hours to complete.

You study online at your own pace. As long as you have access to the internet, you can study from anywhere where you are comfortable, whether it's at home or at your desk during your lunch break. Because there is no schedule or deadline to complete the course, you can work full time and study when you have the time, you can complete the course in two days or two months, this is down to personal preference and the time you have available.

When you have studied all twenty modules, you will need to complete a multiple-choice test with a pass mark of seventy five percent. In the event you don't pass the first time, you will be given an opportunity to go back over the modules and retake the test. On successful passing, you can download and print your certificate.

By the end of this course, you will learn :

  • Understand passenger aviation. This covers the history of cabin crew members, what to expect when working as a member of a cabin crew and the hierarchy on the airline.
  • Learn about the different aircrafts you can work on from private charters to budget flights and which offer the best career prospects looking forward.
  • Get an understanding of the aviation rules. You will learn which governing bodies regulate British air travel, what ATOL is and how the regulations change and what you can do to prepare for these changes.
  • Identify with various aviation abbreviations. Know when they are used, why you need to know them and the most common abbreviations you will hear throughout your career.
  • Learn how to adapt to different time zones and how currencies are calculated.
  • Get an understanding of weather conditions and interruptions. You will learn more about turbulence, what weather conditions can impact a flight and how to keep your passengers safe.
  • Know the layout of a commercial flight from the area names to what areas you can and cannot enter.
  • Learn about communications systems and passenger announcements. You will learn how to effectively communicate with passengers and flight crew. You will also learn how to adapt your tone of voice when using the communications systems.
  • You will learn about the galley (kitchen). You will learn how to keep it safe, how to use it for storage and how to maintain privacy in the galley at all times.
  • Learn about emergency exits on the plane from the different types and locations to opening them in the event of an emergency.
  • Learn everything you need to know about hand luggage from when it's not appropriate to legal guidelines, restrictions and storage.
  • Understand emergency equipment and how to use it.
  • Learn about the different flight procedures and what you need to know.
  • Know the different types of emergencies you may be faced with when on duty.
  • Know how fires on board may start and how to handle them effectively.
  • Learn the importance of health and safety for crew and passengers.
  • Get essential medical and first aid knowledge you may need during a flight.
  • Understand about your uniform and personal grooming and why it is so important.
  • Get useful advice on fatigue management.
  • Learn valuable crew resource management tips and advice.

Course Fast Facts:

  1. Learn the fundamentals of being acabin crew
  2. Comprehensive 20 module Accredited Certificate In Cabin Crew  Online Course
  3. Study along with simple instructions & demonstrations
  4. Written and developed by leading experts
  5. Receive one-on-one online help & support
  6. Unlimited, lifetime access to online course
  7. Certificate of completion awarded with passing score for the online assessment
  8. Study at your own pace with no rigid class timetables, 24/7 from any computer or smart device

Course Delivery

Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation

All students who complete this course, receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

Module 1: About Passenger Aviation

  • About the financial aspects of the aviation industry and how you contribute to it
  • The history of cabin crew members
  • What is expected of cabin crew members in terms of safety & security
  • The hierarchy of your workplace

Module 2 : Types of Airlines

  • About charter flights
  • About regional flights
  • How budget flights stay budget
  • Which types of airlines offer the best career opportunities

Module 3 : Aviation Regulation

  • Which governing bodies regulate British air travel companies
  • Which European and international bodies play a role in regulating British companies
  • What ATOL is
  • Why regulations change and how you should prepare for these changes

Module 4 : Understanding Aviation Abbreviations

  • Why abbreviations are used
  • Why it is necessary to familiarise yourself with abbreviations
  • Common aviation abbreviations
  • Common domestic and International abbreviations

Module 5 : Geography and Time Zones

  • How to adapt to different time zones
  • The intricate differences between each time zone
  • How currencies are calculated
  • Currencies and how they apply to your sales targets

Module 6 : Weather Conditions and Aviation Interruptions

  • The different types of weather that can affect a flight
  • What to do during each weather threat
  • What turbulence is
  • How cabin crew members keep passengers safe during turbulence

Module 7 : Layout of the Commercial Aircraft

  • How to list the names of the different areas on-board a flight
  • To understand who can enter which area
  • To understand why there may be restrictions on your movements within certain areas
  • Determine the relationship between plane areas and in-flight security

Module 8 : Passenger Announcements and Communication Systems

  • About the different ways of communicating with passengers
  • How to communicate with the flight crew
  • To know how to adapt your tone of voice to specific situations
  • To understand the need to maintain clear communications at all times

Module 9 : The Galley

  • How to use the galley for storage
  • How to keep the galley safe
  • Why you should maintain the galley in a fit state
  • How to ensure the galley is used to maintain privacy

Module 10 : Emergency Exits/Doors

  • What the different types of emergency exit are
  • How to identify the different forms of emergency exit
  • How to open the exits
  • To understand which passengers may help you to open the exits

Module 11 : Cabin Area Hand Luggage

  • How to recognise when luggage is not appropriate
  • How to stow away luggage carefully
  • How to follow legal guidelines with regards to hand luggage
  • To understand why certain restrictions apply

Module 12 : Familiarisation of Emergency Equipment

  • What equipment is available to you to maintain safety
  • What a first aid kit is made up of
  • Who can use a first aid kit
  • The basics of using a slide for emergency evacuations

Module 13 : Flight Procedures

  • How to conduct procedures during the course of a normal flight
  • How to conduct yourself appropriately during an abnormal situation
  • What to do in an emergency situation
  • How to communicate with passengers during every form of procedure

Module 14 : Emergency Procedures & Stress Management

  • What the different types of emergency are
  • What ditching is and how to handle it
  • How to maintain calm amongst the passengers during an emergency
  • How to prevent panicked passengers from making others stressed

Module 15 : Fire & Teamwork in the Event of a Fire

  • How a fire arises
  • How to recognise a fire using more than just flames
  • What the potential fire hazards are
  • To know what a fire extinguisher does and the risks associated with using one

Module 16 : Aviation Security & Health and Safety

  • How to maintain the health and safety of staff
  • How to maintain the health and safety of passengers
  • What the basic health and safety guidelines are
  • How to identify potential security threats

Module 17 : Medical & First Aid

  • What counts as a minor medical issue
  • What more serious medical issues are
  • About administering first aid to passengers
  • What medical equipment is on-board an aircraft

Module 18 : Cabin Crew Uniform & Personal Grooming

  • How to select appropriate uniform accessories
  • How to wear your uniform
  • How to maintain your personal appearance
  • How to keep your uniform up to date

Module 19 : Fatigue Risk Management

  • How to identify that you are fatigued
  • How to manage sleep cycles
  • To adapt your lifestyle to prevent fatigue
  • To make sure you eat the right snacks on-board

Module 20 : Crew Resource Management

  • What crew resource management is
  • How CRM initiatives promote the safe operation of flights
  • How past incidents are used to help crews
  • Communication techniques

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

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Course Summary

Course ID No.: 070NSA26
Delivery Mode: Online
Course Access: Unlimited lifetime access to course material
Time required: Study at your own pace
Assessments: Yes
Qualification: Certificate of Completion

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