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Certificate In Business Etiquette Online Course

Look and Sound Your Best in Any Situation


Look and Sound Your Best in Any Situation

Business etiquette is so much more than knowing which fork to use at lunch with a client. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)

Good etiquette adds to your overall credibility. If you treat all people with respect, show courtesy in the office and dress well, those you work with will most likely think highly of you. On the other hand, poor etiquette can hurt your professional relationships. During this course we will look at many areas of business etiquette, including networking, meeting manners, dining decorum, international business etiquette and more.

At the end of this Business Etiquette Online Short Course, you should be able to:

  • Identify what business etiquette is and why it’s important.
  • Network with confidence.
  • Present themselves professionally.
  • Understand the importance of dress codes and what they mean.
  • Understand how to use a business card effectively.
  • Remember names easily.
  • How to conduct themselves at a business lunch.
  • Understand basic guidelines regarding, grammar standards in all written communication.
  • Understand telephone etiquette.
  • Understand the benefits of international etiquette.

Course Fast Facts:

  1. Easy to follow and understand
  2. Only 6 to 8 hours of study is required
  3. Unlimited, lifetime access to online course
  4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  5. You can study from home or at work, at your own pace, in your own time
  6. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Workplace Soft Skills Courses

If you’d like to help your workplace flourish, take a look at the range of workplace essentials soft skills courses available at Courses For Success.

Please Note: We have included reviews from our Personal Success Program as we provide this free program with every course.

Section One: Getting Started

  • Objectives

Section Two: What is Business Etiquette

  • Defining Etiquette
  • Why Bother with Business Etiquette

Section Three: Networking

  • The Cold Introduction
  • First Impressions Matter
  • The Business Card
  • Sorry, what was your name again?

Section Four: What to Wear

  • Is a Dress Code Optional?
  • 10 tips for that perfect look

Section Five: Introductions Over, What Next?

  • The bone crusher and the dead fish
  • Conversation Etiquette
  • Stages of Conversation

Section Six: The Business Lunch

  • Which Fork First?
  • Eating with Etiquette

Section Seven: Restaurant Etiquette

  • Ordering Correctly
  • Alcohol
  • Paying the Bill and Tipping

Section Eight: Email Etiquette and Netiquette

  • Understanding Netiquette
  • Email Etiquette: The Do’s and Don’ts of Email
  • Grammar

Section Nine: Telephone Etiquette

  • 10 Tips for Telephone Etiquette
  • Leaving Voicemail
  • Mobile Manners

Section Ten: The Written Letter

  • Saying Thank You with Style
  • Letters the Basic Structure
  • Writing the Letter

Section Eleven: International Etiquette

  • Some Basic Rules
  • Business Card Etiquette
  • Personal Space
  • Gifts
  • Communication

Section Twelve: Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
48%
4 star
31%
3 star
14%
2 star
5%
1 star
2%
(3012)
Average rating 4 out of 5 stars

19 March 2019 09:11:11 PM

Right mindset by controlling our thoughts on positive achievements which control our emotions, Focus on our courage to start something new & see it through. Enhance our self esteem by finishing work, not to gossip, & equal to others. Use our imagination to succeed, listen to others, & try to be popular to attract friends. Avoid boredom & fear, and be aware of time and set achievable goal which are not very high but compatible and have the confidence,enthusiasm,& enjoyment to do it.

17 March 2019 01:10:51 AM

easy to understand and learn

17 March 2019 12:54:49 AM

Planned well and easy to understand

12 March 2019 10:36:19 PM

Good course with plenty tips to improve work productivity.

12 March 2019 09:44:08 PM

Very useful tips

11 March 2019 08:43:41 PM

Great course! Sometimes you forget the basics, failing to look ahead into the future. This course reminds you of the secrets to success. Highly Recommended!

11 March 2019 07:07:32 AM

I found the course very helpful in refreshing my organizational skills.

10 March 2019 09:17:58 PM

Thank you courses for success for this great offer , this is my week three and am done
personal success training program. Am so grateful, i have learn alot from this course and it would help me update my career skills achievement and i would work with it .
GOD Bless, Courses for Success

8 March 2019 12:06:59 PM

This course really did an excellent job helping me get my workspace more organized and increasing my productivity.

8 March 2019 09:16:54 AM

This course was very informative and helpful. I have gained new insight of myself that I believe will help me be more successful in the future.

7 March 2019 05:49:59 PM

very informative and forces you to take stock of how you view your life, your goals and gets you back onto the path of being determined and driven.

7 March 2019 08:19:47 AM

Interesting read, good tips

7 March 2019 07:57:09 AM

Interesting read, good tips on getting organised

6 March 2019 02:27:41 PM

Very simple presentation which makes it easy to understand and follow.

2 March 2019 12:18:36 AM

Excellent

1 March 2019 11:36:58 PM

Excellent - detailed enough yet very helpful and motivating

28 February 2019 08:27:45 PM

Great course , i have learn much and i would apply all the skills to increase organisation productivity

27 February 2019 02:45:48 PM

It is really a wonderful course. The content is very helpful to update the self. If you really work out on workbook questioner you will amazingly change your way of thinking. As David says in this course Thoughts-> Feelings -> Actions -> Results. You can see the change in your life too.

27 February 2019 11:56:19 AM

I really enjoyed this short course. It helped me think about my future and was also in agreeance to release the past errors and mistakes that cannot be a good influence of the future. It was a very good goal directive course to help me with my ambition to complete my Art Therapy course.

26 February 2019 06:28:25 PM

Wonderfully clear and achievable

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Course Summary

Course ID No.: 020BEOSC
Delivery Mode: Online
Course Access: Lifetime Course Access
Time required: Study at your own pace
Course Duration: 6-8 Hours
Assessments: Yes (multiple choice)
Qualification: Certificate