Assertiveness Online Certificate Course

How To Be A High Achiever and Succeed in Life!

Assertiveness Online Certificate Course

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Assertiveness Training Online Certificate Course

With the Assertiveness Training Online Certificate course, you can acquire the critical skills of self-confidence and assertiveness. Success can seem unattainable when you have self-doubts and are unable to communicate your self-worth. Honing these skills with self-confidence courses will help you to recognize and attain opportunities that present themselves in your professional and everyday life.

The Assertiveness and Self-confidence Online courses will give you an understanding of the meaning of assertiveness and self-confidence. It will also show you how to build those qualities into your life. The online assertiveness training will give you tools that you can positively apply in many areas of your life.

Key Learning Objectives

  • Have a clear understanding of what assertiveness and self-confidence are.  You will also be able to list the four styles of communication
  • Explain the different types of negative thinking, and what strategies can be used to conquer those niggling negative thoughts
  • Understand the difference between listening and hearing, and be able to appreciate the significance of body language and questioning skills in communication
  • Explain the importance of goal setting, and be able to set SMART goals for assertive actions
  • Effectively make use of techniques for understanding your true worth
  • Use positive talk
  • Have a thorough understanding of the impact that presentation and body language have in creating a positive and memorable first impression
  • Make regular use of positive communications expressed as "I-Messages"
  • Be able to make a powerful presentation using the STAR model.
  • Demonstrate rapport-building abilities using assertive ways of communicating disagreement and consensus.
  • Use proven methods for obtaining positive results in trying interpersonal circumstances.

Assertiveness Training Online Course - Requirements

The Assertiveness Training Online Certificate Course is delivered 100 percent online 24/7 and only takes 8 hours of study to complete. 

To successfully complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension
  2. Approximately 8 hours of study is needed to complete the course
  3. Registered students gain unrestricted lifetime access to the Assertiveness Training Online course
  4. All course material is available online 24/7 and can be accessed using any device
  5. Study online from anywhere in your own time at your own pace
  6. All students who complete the course will be awarded with a certificate of completion

Assertiveness Training Online Certificate Course - Outline

Module One - Getting Started

Module Two - What does Self-Confidence mean to you?

Self-confidence plays an important role in our everyday lives. Confidence allows us to set and reach our goals. In this module, you will learn the importance of self-confidence in our personal and professional lives, and how it gives us the ability to stand up to face our challenges.

What is Assertiveness?

Assertiveness promotes fairness and equality in human interactions and gives us confidence in dealing with others. It allows us to voice our needs freely, wants, and opinions without punishing threatening or putting down another person.

What is Self-Confidence?

Self-confidence is a belief in oneself, one's abilities, or one's judgment. This gives you the ability to believe you can change things or make a difference in a situation.

The Four Styles

  • The Passive Person
  • The Aggressive Person
  • The Passive-Aggressive Person
  • The Assertive Person

Module Three – Obstacle to our Goals

Obstacles are a part of our everyday lives. However, the outcome is determined by how we react to these obstacles. In this module, we will discuss how we can respond appropriately to each obstacle we encounter.

Types of Negative Thinking

Negative thinking is a state of mind where a person dwells in negative rather than positive thoughts. People who have been brought up in a happy and positive atmosphere, where success and self-improvement will have an easier time thinking positively.

Personal Application

Everybody has experienced how being assertive has helped them achieve their goals. In this part of the course, you will learn how being assertive helps develop self-confidence and how it can be used to overcome everyday obstacles.

Module Four – Communication Skills

Strong communication skills are essential for assertive interaction with others. Communication is very important in our daily lives. Communication includes all verbal, non-verbal, phone, and face to face interactions.

Listening and Hearing; They Aren’t the Same Thing

Hearing is the act of perceiving sound by the ear while listening requires a person to interpret the sound they are hearing. Listening requires you to be sensitive to the multiple dimensions of communication that make up the entire message which include:

  • The occasion for the message
  • The length of the message
  • The words chosen
  • The volume and pace
  • The Pauses and Hesitations
  • Non-verbal clues

Asking Questions

Asking questions is a sign of an active listener. It is an attempt by the listener to elicit more information or verify the message.

Body Language

Body language is a form of non-verbal communication. Body language includes gestures, postures, and physiologic signs. People can send messages even without uttering a single word just by using body language.

Module Five – The Importance of Goal Setting

A strong self-concept depends both upon what you do, and your idea of yourself. Goal setting is the process that allows you to analyze and determine what you do. In this module, we will discuss the importance of goal setting in measuring our success and moving us forward towards our goals.

Why Goal Setting is Important

Goal setting provides a clear picture of a person’s wants and needs. This gives you a clear picture of your wants and needs. Goals can be classified into three: long-term, medium-range, and short-term goals.

Setting SMART Goals

The SMART method of goal setting is widely being used in business to ensure success. This method can also be used in our personal lives for setting goals.

  • Specific: Be clear on what the goal will be.
  • Measurable: Make it so you can track your progress.
  • Achievable: Set a reasonable and achievable goal.
  • Relevant:  Make it relevant to your life at that moment.
  • Timed: Set a deadline.

Module Six – Feeling the Part

Positivity is a leading factor in one’s self-confidence. In this part of the Assertiveness Training Online Certificate course, we will discuss how feeling good about one’s self and staying positive can help you recognize your strength.  

Identifying your Worth

People with a strong sense of worth exude confidence in themselves. To assess your self-worth, taking a self-concept inventory, analyzing multiple attributes in your life is recommended.

Creating Positive Self-Talk

Positive self-talk allows you to recognize, validate, and apply your full potential with respect to all that you are and do. Self-talk, also called affirmations, can also be used as your personal accomplishment scale.

Identifying and Addressing Strengths and Weaknesses

Identify your strengths and weakness by making a list of your self-attributes. This also gives you the opportunity to turn weaknesses into a message that doesn't feed negative self-worth.

Module Seven – Looking the Part

A person with a strong sense of personal worth is reflected in their personal appearance. Looking the part can also influence the people around them. Feeling confident in yourself can provide a boost of confidence and improve performance. 

The Importance of Appearance

Appearance is defined as an external show or outward aspect. This should be given importance since this is the first thing noticed.

The Role of Body Language

We unconsciously send messages through body language. It includes gestures, postures, and physiologic signs that are picked up by other people. Examples of body language include making eye contact, posture, and excessive or unrelated head, facial, hand and body movement.

First Impressions Count

It takes as little as seven seconds and no more than thirty seconds to make a first impression. It may be wrong, but people often make judgments based on personal appearance. To make a positive first impression, be sure to check your:

  • Body Language
  • Dress and Grooming
  • Handshake
  • Body Movement

Module Eight – Sounding the Part

Looking the part is only part, sounding the part completes the equation. The effectiveness of how we communicate is largely based on voice quality. This is why we should improve our overall voice message delivery.

It’s How You Say It

Everybody is born with a unique tone of voice, which can be improved. The secret to sounding the part is to sound upbeat, warm, under control, and clear. Below are some tips on how to start the process:

  • Breathe from your diaphragm
  • Drink plenty of water to stay hydrated
  • Posture affects breathing
  • To warm up the tone of your voice, smile
  • If you have a voice that is particularly high or low, exercise it by practicing speaking on a sliding scale
  • Record your voice and listen to the playback
  • Deeper voices are more credible than higher-pitched voices
  • Enlist a colleague or family member to get feedback about the tone of your voice.

Sounding Confident

Thirty-eight percent of the messages received by a listener is influenced by the tone and quality of your voice. To sound confident, below are some things you can check:

  • Pitch
  • Volume 
  • Quality 

Using “I” Messages

“I” messages are statements that are specifically worded to express your feelings about a particular situation.

Module Nine – Powerful Presentations

People with self-confidence create powerful, assertive presentations. But to create powerful presentations, you must spend some time in its preparation.

What to Do When You’re on the Spot

Even with the best plans, things can sometimes go awry. When you find yourself on the spot, below are some things to remember:

  • Always expect the unexpected!
  • At the beginning of the program, “work” the audience to pre-frame them, to create a mindset.
  • Create several positive anchors that you can use later.
  • If something unexpected happens, first smile, and then quickly ask yourself, "How can I turn this event into an opportunity to create humor or illustrate a point.

 

Using STAR to Make Your Case

STAR stands for Situation or Task, Thoughts, and Feelings, Actions, Results. The STAR model prompts questions that allow you to analyze the aspects of a problem situation — and turn it around.

Module Ten – Coping Techniques

Part of being assertive and having self-confidence is having a variety of coping techniques.

Building Rapport

Rapport is the combination of harmony, conformity, accord, or affinity to support an outcome. Mirroring refers to the process of matching certain behaviors of the person you are interactive with.

  • Expressing Disagreement
  • Coming to a Consensus

Module Eleven – Dealing with Difficult Behavior

Each of us has encountered one difficult personality with whom we had to deal with. In this module, we will learn about the different strategies on how to deal with people with difficult personalities and the things you might be doing to aggravate the situation.

  • Dealing with difficult situations
  • Key tactics

Module Twelve - Wrapping Up

Recognition & Accreditation

Courses For Success offer a unique learning experience.  Principles are taught in a step by step process allowing students to swiftly complete the course. This step by step process makes it possible to attain your qualification quickly. A certificate of completion is awarded to all students who complete the course.

Courses For Success is devoted to maintaining high completion rates and ensuring student satisfaction. All courses are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Career Development Courses

Looking to move up the business ladder? One of the career development online courses available at Courses For Success will help you reach the stars!

Module One - Getting Started

Module Two - What does Self-Confidence mean to you?

  • What is Assertiveness?
  • What is Self-Confidence?
  • The Four styles

Module Three - Obstacle to our Goals

  • Types of negative thinking
  • Personal Application

Module Four - Communication Skills

  • Listening and hearing; they aren't the same thing
  • Asking questions
  • Body language

Module Five - The Importance of Goal Setting

  • Why goal setting is important
  • Setting SMART goals

Module Six - Feeling the Part

  • Identifying your worth
  • Creating positive self-talk
  • Identifying and addressing strengths and weaknesses

Module Seven - Looking the Part

  • The importance of appearance
  • The role of body language
  • First impressions count

Module Eight - Sounding the Part

  • It's how you say it
  • Sounding confident
  • Using "I" messages

Module Nine - Powerful Presentations

  • What to do when you're on the spot
  • Using STAR to make your case

Module Ten - Coping Techniques

  • Building rapport
  • Expressing disagreement
  • Coming to consensus

Module Eleven - Dealing with Difficult Behavior

  • Dealing with difficult situations
  • Key tactics

Module Twelve - Wrapping Up

 

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
45%
4 star
29%
3 star
18%
2 star
4%
1 star
5%
(278)
Average rating 3.5 out of 5 stars

30 June 2020 06:46:50 AM

Great info

5 June 2020 03:51:07 AM

Great. Thanks.

5 June 2020 03:34:09 AM

Great start!! Thank you!

4 June 2020 01:25:17 AM

Excellent

3 June 2020 06:20:29 AM

Great course.

31 May 2020 07:24:57 AM

very easy to use

28 May 2020 11:48:20 AM

Very informative and gave some great resources to use in the future when dealing with others in a professional and personal aspect.

28 May 2020 10:11:21 AM

The course is very helpful on solidifying the foundational knowledge ! I do enjoy it :)

22 May 2020 09:39:23 PM

Thank you

20 May 2020 06:33:46 PM

great layout for learning

18 May 2020 08:33:22 PM

have learnt so much from this course

14 May 2020 09:40:17 AM

Great course, really enjoyed it

13 May 2020 02:28:01 AM

I thoroughly enjoyed the course, it made me see things in a different light, I think the key is to not be impulsive with any action.

6 May 2020 02:47:16 AM

Thoroughly enjoyed, has helped me be more assertive.

29 April 2020 01:56:25 PM

I REALLY LIKED THE COURSE

29 April 2020 02:29:16 AM

Very informative

28 April 2020 12:27:35 PM

Easy to follow. I found it helpful to have questions at the end of each section.

26 April 2020 03:13:48 AM

Amazing course. Very useful

25 April 2020 03:47:57 AM

Great course

24 April 2020 04:37:32 PM

Great course!

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1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

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3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
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The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
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"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

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19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

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We accept payments via PayPal, Credit Card and Bank Transfer. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

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27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

About this Course

Assertiveness Training Online Certificate Course

With the Assertiveness Training Online Certificate course, you can acquire the critical skills of self-confidence and assertiveness. Success can seem unattainable when you have self-doubts and are unable to communicate your self-worth. Honing these skills with self-confidence courses will help you to recognize and attain opportunities that present themselves in your professional and everyday life.

The Assertiveness and Self-confidence Online courses will give you an understanding of the meaning of assertiveness and self-confidence. It will also show you how to build those qualities into your life. The online assertiveness training will give you tools that you can positively apply in many areas of your life.

Key Learning Objectives

  • Have a clear understanding of what assertiveness and self-confidence are.  You will also be able to list the four styles of communication
  • Explain the different types of negative thinking, and what strategies can be used to conquer those niggling negative thoughts
  • Understand the difference between listening and hearing, and be able to appreciate the significance of body language and questioning skills in communication
  • Explain the importance of goal setting, and be able to set SMART goals for assertive actions
  • Effectively make use of techniques for understanding your true worth
  • Use positive talk
  • Have a thorough understanding of the impact that presentation and body language have in creating a positive and memorable first impression
  • Make regular use of positive communications expressed as "I-Messages"
  • Be able to make a powerful presentation using the STAR model.
  • Demonstrate rapport-building abilities using assertive ways of communicating disagreement and consensus.
  • Use proven methods for obtaining positive results in trying interpersonal circumstances.

Assertiveness Training Online Course - Requirements

The Assertiveness Training Online Certificate Course is delivered 100 percent online 24/7 and only takes 8 hours of study to complete. 

To successfully complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension
  2. Approximately 8 hours of study is needed to complete the course
  3. Registered students gain unrestricted lifetime access to the Assertiveness Training Online course
  4. All course material is available online 24/7 and can be accessed using any device
  5. Study online from anywhere in your own time at your own pace
  6. All students who complete the course will be awarded with a certificate of completion

Assertiveness Training Online Certificate Course - Outline

Module One - Getting Started

Module Two - What does Self-Confidence mean to you?

Self-confidence plays an important role in our everyday lives. Confidence allows us to set and reach our goals. In this module, you will learn the importance of self-confidence in our personal and professional lives, and how it gives us the ability to stand up to face our challenges.

What is Assertiveness?

Assertiveness promotes fairness and equality in human interactions and gives us confidence in dealing with others. It allows us to voice our needs freely, wants, and opinions without punishing threatening or putting down another person.

What is Self-Confidence?

Self-confidence is a belief in oneself, one's abilities, or one's judgment. This gives you the ability to believe you can change things or make a difference in a situation.

The Four Styles

  • The Passive Person
  • The Aggressive Person
  • The Passive-Aggressive Person
  • The Assertive Person

Module Three – Obstacle to our Goals

Obstacles are a part of our everyday lives. However, the outcome is determined by how we react to these obstacles. In this module, we will discuss how we can respond appropriately to each obstacle we encounter.

Types of Negative Thinking

Negative thinking is a state of mind where a person dwells in negative rather than positive thoughts. People who have been brought up in a happy and positive atmosphere, where success and self-improvement will have an easier time thinking positively.

Personal Application

Everybody has experienced how being assertive has helped them achieve their goals. In this part of the course, you will learn how being assertive helps develop self-confidence and how it can be used to overcome everyday obstacles.

Module Four – Communication Skills

Strong communication skills are essential for assertive interaction with others. Communication is very important in our daily lives. Communication includes all verbal, non-verbal, phone, and face to face interactions.

Listening and Hearing; They Aren’t the Same Thing

Hearing is the act of perceiving sound by the ear while listening requires a person to interpret the sound they are hearing. Listening requires you to be sensitive to the multiple dimensions of communication that make up the entire message which include:

  • The occasion for the message
  • The length of the message
  • The words chosen
  • The volume and pace
  • The Pauses and Hesitations
  • Non-verbal clues

Asking Questions

Asking questions is a sign of an active listener. It is an attempt by the listener to elicit more information or verify the message.

Body Language

Body language is a form of non-verbal communication. Body language includes gestures, postures, and physiologic signs. People can send messages even without uttering a single word just by using body language.

Module Five – The Importance of Goal Setting

A strong self-concept depends both upon what you do, and your idea of yourself. Goal setting is the process that allows you to analyze and determine what you do. In this module, we will discuss the importance of goal setting in measuring our success and moving us forward towards our goals.

Why Goal Setting is Important

Goal setting provides a clear picture of a person’s wants and needs. This gives you a clear picture of your wants and needs. Goals can be classified into three: long-term, medium-range, and short-term goals.

Setting SMART Goals

The SMART method of goal setting is widely being used in business to ensure success. This method can also be used in our personal lives for setting goals.

  • Specific: Be clear on what the goal will be.
  • Measurable: Make it so you can track your progress.
  • Achievable: Set a reasonable and achievable goal.
  • Relevant:  Make it relevant to your life at that moment.
  • Timed: Set a deadline.

Module Six – Feeling the Part

Positivity is a leading factor in one’s self-confidence. In this part of the Assertiveness Training Online Certificate course, we will discuss how feeling good about one’s self and staying positive can help you recognize your strength.  

Identifying your Worth

People with a strong sense of worth exude confidence in themselves. To assess your self-worth, taking a self-concept inventory, analyzing multiple attributes in your life is recommended.

Creating Positive Self-Talk

Positive self-talk allows you to recognize, validate, and apply your full potential with respect to all that you are and do. Self-talk, also called affirmations, can also be used as your personal accomplishment scale.

Identifying and Addressing Strengths and Weaknesses

Identify your strengths and weakness by making a list of your self-attributes. This also gives you the opportunity to turn weaknesses into a message that doesn't feed negative self-worth.

Module Seven – Looking the Part

A person with a strong sense of personal worth is reflected in their personal appearance. Looking the part can also influence the people around them. Feeling confident in yourself can provide a boost of confidence and improve performance. 

The Importance of Appearance

Appearance is defined as an external show or outward aspect. This should be given importance since this is the first thing noticed.

The Role of Body Language

We unconsciously send messages through body language. It includes gestures, postures, and physiologic signs that are picked up by other people. Examples of body language include making eye contact, posture, and excessive or unrelated head, facial, hand and body movement.

First Impressions Count

It takes as little as seven seconds and no more than thirty seconds to make a first impression. It may be wrong, but people often make judgments based on personal appearance. To make a positive first impression, be sure to check your:

  • Body Language
  • Dress and Grooming
  • Handshake
  • Body Movement

Module Eight – Sounding the Part

Looking the part is only part, sounding the part completes the equation. The effectiveness of how we communicate is largely based on voice quality. This is why we should improve our overall voice message delivery.

It’s How You Say It

Everybody is born with a unique tone of voice, which can be improved. The secret to sounding the part is to sound upbeat, warm, under control, and clear. Below are some tips on how to start the process:

  • Breathe from your diaphragm
  • Drink plenty of water to stay hydrated
  • Posture affects breathing
  • To warm up the tone of your voice, smile
  • If you have a voice that is particularly high or low, exercise it by practicing speaking on a sliding scale
  • Record your voice and listen to the playback
  • Deeper voices are more credible than higher-pitched voices
  • Enlist a colleague or family member to get feedback about the tone of your voice.

Sounding Confident

Thirty-eight percent of the messages received by a listener is influenced by the tone and quality of your voice. To sound confident, below are some things you can check:

  • Pitch
  • Volume 
  • Quality 

Using “I” Messages

“I” messages are statements that are specifically worded to express your feelings about a particular situation.

Module Nine – Powerful Presentations

People with self-confidence create powerful, assertive presentations. But to create powerful presentations, you must spend some time in its preparation.

What to Do When You’re on the Spot

Even with the best plans, things can sometimes go awry. When you find yourself on the spot, below are some things to remember:

  • Always expect the unexpected!
  • At the beginning of the program, “work” the audience to pre-frame them, to create a mindset.
  • Create several positive anchors that you can use later.
  • If something unexpected happens, first smile, and then quickly ask yourself, "How can I turn this event into an opportunity to create humor or illustrate a point.

 

Using STAR to Make Your Case

STAR stands for Situation or Task, Thoughts, and Feelings, Actions, Results. The STAR model prompts questions that allow you to analyze the aspects of a problem situation — and turn it around.

Module Ten – Coping Techniques

Part of being assertive and having self-confidence is having a variety of coping techniques.

Building Rapport

Rapport is the combination of harmony, conformity, accord, or affinity to support an outcome. Mirroring refers to the process of matching certain behaviors of the person you are interactive with.

  • Expressing Disagreement
  • Coming to a Consensus

Module Eleven – Dealing with Difficult Behavior

Each of us has encountered one difficult personality with whom we had to deal with. In this module, we will learn about the different strategies on how to deal with people with difficult personalities and the things you might be doing to aggravate the situation.

  • Dealing with difficult situations
  • Key tactics

Module Twelve - Wrapping Up

Recognition & Accreditation

Courses For Success offer a unique learning experience.  Principles are taught in a step by step process allowing students to swiftly complete the course. This step by step process makes it possible to attain your qualification quickly. A certificate of completion is awarded to all students who complete the course.

Courses For Success is devoted to maintaining high completion rates and ensuring student satisfaction. All courses are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Career Development Courses

Looking to move up the business ladder? One of the career development online courses available at Courses For Success will help you reach the stars!

Module One - Getting Started

Module Two - What does Self-Confidence mean to you?

  • What is Assertiveness?
  • What is Self-Confidence?
  • The Four styles

Module Three - Obstacle to our Goals

  • Types of negative thinking
  • Personal Application

Module Four - Communication Skills

  • Listening and hearing; they aren't the same thing
  • Asking questions
  • Body language

Module Five - The Importance of Goal Setting

  • Why goal setting is important
  • Setting SMART goals

Module Six - Feeling the Part

  • Identifying your worth
  • Creating positive self-talk
  • Identifying and addressing strengths and weaknesses

Module Seven - Looking the Part

  • The importance of appearance
  • The role of body language
  • First impressions count

Module Eight - Sounding the Part

  • It's how you say it
  • Sounding confident
  • Using "I" messages

Module Nine - Powerful Presentations

  • What to do when you're on the spot
  • Using STAR to make your case

Module Ten - Coping Techniques

  • Building rapport
  • Expressing disagreement
  • Coming to consensus

Module Eleven - Dealing with Difficult Behavior

  • Dealing with difficult situations
  • Key tactics

Module Twelve - Wrapping Up

 

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(278)
Average rating 3.5 out of 5 stars
5 star
45%
4 star
29%
3 star
18%
2 star
4%
1 star
5%

30 June 2020 06:46:50 AM

Great info

5 June 2020 03:51:07 AM

Great. Thanks.

5 June 2020 03:34:09 AM

Great start!! Thank you!

4 June 2020 01:25:17 AM

Excellent

3 June 2020 06:20:29 AM

Great course.

31 May 2020 07:24:57 AM

very easy to use

28 May 2020 11:48:20 AM

Very informative and gave some great resources to use in the future when dealing with others in a professional and personal aspect.

28 May 2020 10:11:21 AM

The course is very helpful on solidifying the foundational knowledge ! I do enjoy it :)

22 May 2020 09:39:23 PM

Thank you

20 May 2020 06:33:46 PM

great layout for learning

18 May 2020 08:33:22 PM

have learnt so much from this course

14 May 2020 09:40:17 AM

Great course, really enjoyed it

13 May 2020 02:28:01 AM

I thoroughly enjoyed the course, it made me see things in a different light, I think the key is to not be impulsive with any action.

6 May 2020 02:47:16 AM

Thoroughly enjoyed, has helped me be more assertive.

29 April 2020 01:56:25 PM

I REALLY LIKED THE COURSE

29 April 2020 02:29:16 AM

Very informative

28 April 2020 12:27:35 PM

Easy to follow. I found it helpful to have questions at the end of each section.

26 April 2020 03:13:48 AM

Amazing course. Very useful

25 April 2020 03:47:57 AM

Great course

24 April 2020 04:37:32 PM

Great course!

Load more reviews Loading...
1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

We provide a 7 Day Money Back Refund on all Courses

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Delivery Method

Online - Certificate

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Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value $600)

 

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Internationally recognized by the IAOTS.
  • Thousands of positive reviews.
  • Limited Time Offer - Ends Soon.
 

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Course Summary

Course ID: 020AASC
Delivery Mode: Online
Access: Unlimited lifetime
Time: Study at your own pace
Duration: 6-8 Hours
Assessments: Yes (multiple choice)
Qualification: Certificate

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