Anger Management Online Certificate Course

Powerful Techniques to Handle Anger in a Positive Way!

Anger Management Online Certificate Course

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Study Anger Management Online Courses; Powerful Techniques to Handle Anger in a Positive Way!

Our Anger Management Online Certificate course will help you to effectively manage volatile situations and remain in control of your anger. Without having strategies and techniques to control anger, situations can spiral rapidly out of control. Anger can be a very destructive emotion. If not controlled anger has the power to cost people their jobs, and damage personal relationships. Anger, however, is a natural emotion. Learning to effectively manage that emotion in a constructive way can help you to transform that negativity into a valuable tool.

Our Anger Management Online Courses will help you to discover the constructive approach to channeling that anger in a positive way. You will learn how to recognize anger triggers and what actions to take when you become angry. With the use of specific coping and planning methods, anger can be transformed into an asset.

What you will learn with our Anger Management Online Courses

  • Have an understanding of the dynamics of anger
  • Have an understanding of anger myths
  • Be able to identify the right and wrong ways of coping with anger
  • Know methods to control anger
  • Identify the differences between objective and subjective language
  • Be able to identify the problem using techniques taught in the online management classes
  • Use I-messages to express a feeling or position
  • Know how to turn a disagreement into constructive dialogue
  • Have an understanding of hot buttons and how they apply in personal anger dynamics
  • Have an understanding of the alter, avoid and accept response to anger

Anger Management Online Course - Requirements

The Anger Management Online Certificate Course is delivered 100 percent online 24/7 and only takes 6 to 8 hours of study to complete. 

To successfully complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension
  2. Approximately 6 to 8 hours of study is needed to complete the course
  3. Registered students gain unrestricted lifetime access to the Anger Management Online course
  4. All course material is available online 24/7 and can be accessed using any device
  5. Study online from anywhere in your own time at your own pace
  6. All students who complete the course will be awarded with a certificate of completion

Anger Management Online Certificate Course – Outline

Section One: Getting Started

Section Two: The Nature of Anger

In this section, we will discuss the nature of anger and the underlying dynamics of emotion. We will also take a look at the cycle of anger, the fight or flight response, and common myths about anger.

The Cycle of Anger

Anger is a natural emotion that is triggered by a perceived threat or loss. It is a powerful emotion that can affect our body, thoughts, feelings, and behavior. Anger is often characterized in terms of intensity, frequency, duration, threshold, and expression. Anger has five phases; these are:

  • The Trigger Phase
  • The Escalation Phase
  • The Crisis Phase
  • The Recovery Phase
  • The Depression Phase

Understanding Fight or Flight

The Fight or Flight theory describes how people react to a perceived threat. The fight or flight instinct can be seen in how our body reacts. These actions include the release of hormones, changes in energy levels, heart rate, and normal strength.

Common Myths About Anger

  • Anger is a bad emotion
  • Anger needs to be “unleashed” for it go away
  • Ignoring anger will make it go away
  • You can’t control your anger
  • If I don't get angry, people will think I am a pushover

Section Three: The Right and Wrong

This part of the Anger Management Online course discusses the different helpful and unhelpful ways of dealing with anger.

Unhelpful Ways of Dealing with Anger

  • DON’T ignore the anger
  • DON’T keep the anger inside
  • DON’T get aggressive
  • DON’T get passive-aggressive
  • DON’T use non-constructive communication styles

Helpful Ways of Dealing with Anger

  • DO acknowledge that you are angry
  • DO calm yourself before you say anything
  • DO speak up, when something is important to you
  • DO explain how you’re feeling in a manner that shows ownership and responsibility for your anger

Section Four: Controlling Anger

Anger is an instinct. It is difficult to control, and we often don’t have the choice to be angry or not. In this section, we will discuss ways on how to gain control over anger by recognizing warning signs, coping thoughts, relaxation techniques, and ways to blow off steam.

A Word of Warning

The first step in controlling anger is to recognize its warning signs. This is critical to prevent your anger from flaring up. Catching your anger at its early stages makes it easier for you to apply the necessary cooling down techniques. 

Using Coping Thoughts

Once you realize that you are angry or about to get angry, you can immediately start the process of calming yourself mentally.

Using Relaxation Techniques

Another method of helping you calm down is with the use of relaxation techniques. Breathing exercises, meditation, and listening to music are just some of the simple ways of lowering your anger level.

Blowing Off Some Steam

Blowing off steam or releasing anger energy is another method of controlling anger. This technique is especially useful if you find yourself at the highest levels of anger.

Section Five: Separate the People from the Problem

Anger is not just personal but can be relational as well. In part of the Anger Management Online course, we will discuss anger that involves other people and how to have a problem-oriented disposition while setting personal matters aside.

Objective vs. Subjective Language

Using objective language is a good way to keep discussions constructive. By sticking to the facts and generally accepted ideas, you are stating your position is free from personal prejudices.

Identifying the Problem

It would be very difficult to separate the people from a problem without identifying what the problem is. Focusing on the problem gives both parties a common enemy outside of themselves.

Using “I” Messages

An "I" message conveys that you are taking responsibility for your feelings instead of accusing another person of making you feel a certain way.

Section Six: Working the Problem Together

Creating a system for de-escalating “hot” situations can prevent situations from spiraling out of control. In this section, we will discuss constructive disagreement, negotiation tips, building a consensus, and identifying situations.

Using Constructive Disagreement

No two people are completely similar, which makes disagreements normal. However, to avoid turning these disagreements into personal conflicts, you must keep this objective.

Negotiation Tips

Negotiations help parties with very different opinions find common ground. It begins by letting each party present their side and argue for their interests.

Building Consensus

Consensus means both parties have a unanimous agreement on an area of contention. This result is the ideal resolution of bargaining.

Identifying Solutions

Problem-solving involves formulating all possible solutions. Brainstorming is a process of coming up with as many ideas in the shortest time possible. This is important since finding solutions quickly prevents tensions from escalating further.

Section Seven: Solving the Problem Together

After a constructive discussion or the problem and reviewing all possible solutions, it's now time to go about solving the problem. In this section, we will discuss the different elements of problem-solving, selecting a solution, making a plan, and implementing solutions.

Choosing a Solution

After you’ve identified all possible solutions to a problem, the next step is to select the solution with the best possible outcome for both parties. Below are some of the criteria you should consider when selecting the best solution:

  • Costs and benefits
  • Disagreeing parties’ interest
  • Foresight
  • Obstacles
  • Values

Making, Implementing a Plan

The next step after selecting the best solution for your problem is to create a plan for implementing the solution. After carefully planning your next steps, it is now time to get things done. Below are some pointers on how to implement the plan:

  • Stick to your plan
  • Monitor progress and results
  • Reward and revise accordingly
  • If the solution is not working, gather feedback

Section Eight: Dealing with your Anger

Anger is deeply personal. This section of the Anger Management Online Certificate course discusses the different anger dynamics and targeted interventions. We will discuss what hot buttons are, how to identify personal hot buttons, and the benefits of keeping a personal anger log.

Understanding Hot Buttons

Hot buttons are triggers that make us react with anger. These are not necessarily the real cause of anger, but they can be the ones that "lights the fuse." Each hot button triggers a different level of intensity that elicits a corresponding reaction.

Identifying Your Hot Buttons

Hot buttons are different for each person. Personal histories have a role in determining what makes an individual angry. Being aware of your hot buttons makes it easier for you to avoid these difficult situations.

A Personal Anger Log

Anger reactions often appear in patterns making these predictable. These patterns are unique to each person. However, it can be difficult to identify this pattern unless it is viewed from a third person’s point of view. Keeping a personal anger log makes it possible for you to keep track and monitor your anger reactions.

Section Nine: Alter Avoid Accept

A feeling of helplessness and victimization magnifies anger. This is why having at least three options when dealing with anger-provoking situations can be helpful.

Alter

You should always have the option of taking a deliberate and well-prepared response to an anger-provoking situation. Alter means the ability to initiate change. These should only include things in the environment that are within your control.

  • Change non-productive habits
  • Respectfully ask others to change their behavior and be willing to do the same
  • Change the way you view a situation
  • Change the way you react to a situation

Avoid

Avoid means steering clear of situations that can make you angry. Below are some of the things that you can avoid:

  • Steer clear of people who make you upset
  • Steer clear of your “hot buttons."
  • Remove yourself from a stressful situation immediately

Accept

Unfortunately, there are some things that we cannot change or avoid. Accepting these situations prevents you from feeling frustrated, which can only increase stress levels.

Section Ten: Dealing with Angry People

In this section, we will discuss how to deal with angry people effectively. We will take a look into the Energy Curve, de-escalation techniques, and guidelines on when to back away and what to do.

Understanding the Energy Curve

The energy curve shows the pattern commonly found in angry reactions. This can tell you how anger progresses in stages in order for you to respond accordingly.

De-escalation Techniques

De-escalation techniques are skilled interventions designed to facilitate the cooling down process. Below are some of the examples of de-escalation techniques:

  • Practice active listening
  • Increase personal space
  • Orient them to immediacy
  • Invite criticism

When to Back Away and What to Do Next

Not all angry reactions can be effectively dealt with. There are situations when the best route is to back away.

Section Eleven: Pulling it All Together

In the final stage of this course, we will discuss the different strategies that can help enhance your anger management techniques.

  • Process Overview
  • Put it into Practice

Section Twelve: Wrapping Up

Recognition & Accreditation

Courses For Success offer a unique course program.  All courses are carefully structured step by step, allowing students to quickly and easily complete them.

In this case, the process enables you to obtain your anger management certification online sooner than would otherwise be expected. All students will receive a certificate of completion once they have finished the course. Courses For Success is committed to maintaining the highest possible completion rates and ensuring total student satisfaction.

Section One: Getting Started

  • Objectives

Section Two: The Nature of Anger

  • The Pentagon of Anger
  • Fight or Flight
  • Myths about Anger

Section Three: The Right & Wrong

  • Wrong ways of Dealing with Anger
  • Right Ways of Dealing with Anger

Section Four: Controlling Anger

  • The Warning Signs
  • Coping Thoughts
  • Using Relaxation Techniques
  • The Need to Vent

Section Five: Separate the People from the Problem

  • Objective or Subjective Language
  • Identifying the Problem
  • Using “I” Messages

Section Six: Working the Problem Together

  • The Art of Disagreement
  • 10 Negotiation Tips
  • Building Consensus
  • Brainstorming Rules (Key to Success)

Section Seven: Solving the Problem Together

  • Choosing the Best Solution
  • Implementing, Evaluating, and Adapting

Section Eight: Dealing with Your Anger

  • What are Hot Buttons
  • Identifying Your Hot Buttons
  • Your Anger Log

Section Nine: Alter Avoid Accept

  • Alter
  • Avoid
  • Accept

Section Ten: Dealing with Angry People

  • De-escalate the Situation
  • When to Back Off

Section Eleven: Pulling It All Together

  • Process Overview
  • Put it into Practise

Section Twelve: Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
53%
4 star
29%
3 star
12%
2 star
4%
1 star
1%
(3784)
Average rating 4 out of 5 stars

12 September 2020 10:47:57 AM

I gained a thorough insight into organizational skills by completing this course. Excellent format.

9 September 2020 08:54:42 AM

Full of insight for enhancing efficiency at work.

8 September 2020 06:50:22 PM

has been a pleasure to do this course. Has really motivated me to go though with my dreams and succeed in what i always wanted to do, so far the course has helped me in looking at life in a positive way and look after myself.

8 September 2020 11:56:53 AM

Wonderful Course!

8 September 2020 11:50:53 AM

Loved this so much!

8 September 2020 11:32:14 AM

Really enjoyed this lesson!

6 September 2020 12:17:13 AM

Thank you.

6 September 2020 12:04:12 AM

Great course, I picked up some great techniques from it. Thank you guys.

4 September 2020 06:10:35 AM

I enjoyed the course!

4 September 2020 06:03:51 AM

I enjoyed the course.

2 September 2020 02:51:56 PM

I really enjoyed this portion of the course, it has provided me with some motivational information and also a path forward.

1 September 2020 10:45:19 AM

Great small course, took away a lot of idea's

30 August 2020 06:39:58 AM

Good

29 August 2020 08:39:47 PM

Very good motivation, and like a lot of things in life it seems like the simple things we take for granted are the ones that will change us for the better.
I will certainly watch this several times and follow the advice, the information in this course is priceless.

25 August 2020 10:29:35 AM

.

25 August 2020 12:46:01 AM

This course will help me with my personal and career growth and success.

24 August 2020 11:46:09 PM

its fun

24 August 2020 02:58:19 AM

Thanks

24 August 2020 12:21:24 AM

Thanks

18 August 2020 10:21:13 AM

This is a great course to guide you to better organization. It will help you not only in your career but in every personal aspect as well. The only thing I would suggest is for the writers of this course to correct the typo in sentence two of module eight. Other than that, fantastic learning and I would recommend this course to anyone and everyone, at any time and of any age!

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1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

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6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
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All the required material for your course is included in the online system, you do not need to buy anything else.

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17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
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20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

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You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

About this Course

Study Anger Management Online Courses; Powerful Techniques to Handle Anger in a Positive Way!

Our Anger Management Online Certificate course will help you to effectively manage volatile situations and remain in control of your anger. Without having strategies and techniques to control anger, situations can spiral rapidly out of control. Anger can be a very destructive emotion. If not controlled anger has the power to cost people their jobs, and damage personal relationships. Anger, however, is a natural emotion. Learning to effectively manage that emotion in a constructive way can help you to transform that negativity into a valuable tool.

Our Anger Management Online Courses will help you to discover the constructive approach to channeling that anger in a positive way. You will learn how to recognize anger triggers and what actions to take when you become angry. With the use of specific coping and planning methods, anger can be transformed into an asset.

What you will learn with our Anger Management Online Courses

  • Have an understanding of the dynamics of anger
  • Have an understanding of anger myths
  • Be able to identify the right and wrong ways of coping with anger
  • Know methods to control anger
  • Identify the differences between objective and subjective language
  • Be able to identify the problem using techniques taught in the online management classes
  • Use I-messages to express a feeling or position
  • Know how to turn a disagreement into constructive dialogue
  • Have an understanding of hot buttons and how they apply in personal anger dynamics
  • Have an understanding of the alter, avoid and accept response to anger

Anger Management Online Course - Requirements

The Anger Management Online Certificate Course is delivered 100 percent online 24/7 and only takes 6 to 8 hours of study to complete. 

To successfully complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension
  2. Approximately 6 to 8 hours of study is needed to complete the course
  3. Registered students gain unrestricted lifetime access to the Anger Management Online course
  4. All course material is available online 24/7 and can be accessed using any device
  5. Study online from anywhere in your own time at your own pace
  6. All students who complete the course will be awarded with a certificate of completion

Anger Management Online Certificate Course – Outline

Section One: Getting Started

Section Two: The Nature of Anger

In this section, we will discuss the nature of anger and the underlying dynamics of emotion. We will also take a look at the cycle of anger, the fight or flight response, and common myths about anger.

The Cycle of Anger

Anger is a natural emotion that is triggered by a perceived threat or loss. It is a powerful emotion that can affect our body, thoughts, feelings, and behavior. Anger is often characterized in terms of intensity, frequency, duration, threshold, and expression. Anger has five phases; these are:

  • The Trigger Phase
  • The Escalation Phase
  • The Crisis Phase
  • The Recovery Phase
  • The Depression Phase

Understanding Fight or Flight

The Fight or Flight theory describes how people react to a perceived threat. The fight or flight instinct can be seen in how our body reacts. These actions include the release of hormones, changes in energy levels, heart rate, and normal strength.

Common Myths About Anger

  • Anger is a bad emotion
  • Anger needs to be “unleashed” for it go away
  • Ignoring anger will make it go away
  • You can’t control your anger
  • If I don't get angry, people will think I am a pushover

Section Three: The Right and Wrong

This part of the Anger Management Online course discusses the different helpful and unhelpful ways of dealing with anger.

Unhelpful Ways of Dealing with Anger

  • DON’T ignore the anger
  • DON’T keep the anger inside
  • DON’T get aggressive
  • DON’T get passive-aggressive
  • DON’T use non-constructive communication styles

Helpful Ways of Dealing with Anger

  • DO acknowledge that you are angry
  • DO calm yourself before you say anything
  • DO speak up, when something is important to you
  • DO explain how you’re feeling in a manner that shows ownership and responsibility for your anger

Section Four: Controlling Anger

Anger is an instinct. It is difficult to control, and we often don’t have the choice to be angry or not. In this section, we will discuss ways on how to gain control over anger by recognizing warning signs, coping thoughts, relaxation techniques, and ways to blow off steam.

A Word of Warning

The first step in controlling anger is to recognize its warning signs. This is critical to prevent your anger from flaring up. Catching your anger at its early stages makes it easier for you to apply the necessary cooling down techniques. 

Using Coping Thoughts

Once you realize that you are angry or about to get angry, you can immediately start the process of calming yourself mentally.

Using Relaxation Techniques

Another method of helping you calm down is with the use of relaxation techniques. Breathing exercises, meditation, and listening to music are just some of the simple ways of lowering your anger level.

Blowing Off Some Steam

Blowing off steam or releasing anger energy is another method of controlling anger. This technique is especially useful if you find yourself at the highest levels of anger.

Section Five: Separate the People from the Problem

Anger is not just personal but can be relational as well. In part of the Anger Management Online course, we will discuss anger that involves other people and how to have a problem-oriented disposition while setting personal matters aside.

Objective vs. Subjective Language

Using objective language is a good way to keep discussions constructive. By sticking to the facts and generally accepted ideas, you are stating your position is free from personal prejudices.

Identifying the Problem

It would be very difficult to separate the people from a problem without identifying what the problem is. Focusing on the problem gives both parties a common enemy outside of themselves.

Using “I” Messages

An "I" message conveys that you are taking responsibility for your feelings instead of accusing another person of making you feel a certain way.

Section Six: Working the Problem Together

Creating a system for de-escalating “hot” situations can prevent situations from spiraling out of control. In this section, we will discuss constructive disagreement, negotiation tips, building a consensus, and identifying situations.

Using Constructive Disagreement

No two people are completely similar, which makes disagreements normal. However, to avoid turning these disagreements into personal conflicts, you must keep this objective.

Negotiation Tips

Negotiations help parties with very different opinions find common ground. It begins by letting each party present their side and argue for their interests.

Building Consensus

Consensus means both parties have a unanimous agreement on an area of contention. This result is the ideal resolution of bargaining.

Identifying Solutions

Problem-solving involves formulating all possible solutions. Brainstorming is a process of coming up with as many ideas in the shortest time possible. This is important since finding solutions quickly prevents tensions from escalating further.

Section Seven: Solving the Problem Together

After a constructive discussion or the problem and reviewing all possible solutions, it's now time to go about solving the problem. In this section, we will discuss the different elements of problem-solving, selecting a solution, making a plan, and implementing solutions.

Choosing a Solution

After you’ve identified all possible solutions to a problem, the next step is to select the solution with the best possible outcome for both parties. Below are some of the criteria you should consider when selecting the best solution:

  • Costs and benefits
  • Disagreeing parties’ interest
  • Foresight
  • Obstacles
  • Values

Making, Implementing a Plan

The next step after selecting the best solution for your problem is to create a plan for implementing the solution. After carefully planning your next steps, it is now time to get things done. Below are some pointers on how to implement the plan:

  • Stick to your plan
  • Monitor progress and results
  • Reward and revise accordingly
  • If the solution is not working, gather feedback

Section Eight: Dealing with your Anger

Anger is deeply personal. This section of the Anger Management Online Certificate course discusses the different anger dynamics and targeted interventions. We will discuss what hot buttons are, how to identify personal hot buttons, and the benefits of keeping a personal anger log.

Understanding Hot Buttons

Hot buttons are triggers that make us react with anger. These are not necessarily the real cause of anger, but they can be the ones that "lights the fuse." Each hot button triggers a different level of intensity that elicits a corresponding reaction.

Identifying Your Hot Buttons

Hot buttons are different for each person. Personal histories have a role in determining what makes an individual angry. Being aware of your hot buttons makes it easier for you to avoid these difficult situations.

A Personal Anger Log

Anger reactions often appear in patterns making these predictable. These patterns are unique to each person. However, it can be difficult to identify this pattern unless it is viewed from a third person’s point of view. Keeping a personal anger log makes it possible for you to keep track and monitor your anger reactions.

Section Nine: Alter Avoid Accept

A feeling of helplessness and victimization magnifies anger. This is why having at least three options when dealing with anger-provoking situations can be helpful.

Alter

You should always have the option of taking a deliberate and well-prepared response to an anger-provoking situation. Alter means the ability to initiate change. These should only include things in the environment that are within your control.

  • Change non-productive habits
  • Respectfully ask others to change their behavior and be willing to do the same
  • Change the way you view a situation
  • Change the way you react to a situation

Avoid

Avoid means steering clear of situations that can make you angry. Below are some of the things that you can avoid:

  • Steer clear of people who make you upset
  • Steer clear of your “hot buttons."
  • Remove yourself from a stressful situation immediately

Accept

Unfortunately, there are some things that we cannot change or avoid. Accepting these situations prevents you from feeling frustrated, which can only increase stress levels.

Section Ten: Dealing with Angry People

In this section, we will discuss how to deal with angry people effectively. We will take a look into the Energy Curve, de-escalation techniques, and guidelines on when to back away and what to do.

Understanding the Energy Curve

The energy curve shows the pattern commonly found in angry reactions. This can tell you how anger progresses in stages in order for you to respond accordingly.

De-escalation Techniques

De-escalation techniques are skilled interventions designed to facilitate the cooling down process. Below are some of the examples of de-escalation techniques:

  • Practice active listening
  • Increase personal space
  • Orient them to immediacy
  • Invite criticism

When to Back Away and What to Do Next

Not all angry reactions can be effectively dealt with. There are situations when the best route is to back away.

Section Eleven: Pulling it All Together

In the final stage of this course, we will discuss the different strategies that can help enhance your anger management techniques.

  • Process Overview
  • Put it into Practice

Section Twelve: Wrapping Up

Recognition & Accreditation

Courses For Success offer a unique course program.  All courses are carefully structured step by step, allowing students to quickly and easily complete them.

In this case, the process enables you to obtain your anger management certification online sooner than would otherwise be expected. All students will receive a certificate of completion once they have finished the course. Courses For Success is committed to maintaining the highest possible completion rates and ensuring total student satisfaction.

Section One: Getting Started

  • Objectives

Section Two: The Nature of Anger

  • The Pentagon of Anger
  • Fight or Flight
  • Myths about Anger

Section Three: The Right & Wrong

  • Wrong ways of Dealing with Anger
  • Right Ways of Dealing with Anger

Section Four: Controlling Anger

  • The Warning Signs
  • Coping Thoughts
  • Using Relaxation Techniques
  • The Need to Vent

Section Five: Separate the People from the Problem

  • Objective or Subjective Language
  • Identifying the Problem
  • Using “I” Messages

Section Six: Working the Problem Together

  • The Art of Disagreement
  • 10 Negotiation Tips
  • Building Consensus
  • Brainstorming Rules (Key to Success)

Section Seven: Solving the Problem Together

  • Choosing the Best Solution
  • Implementing, Evaluating, and Adapting

Section Eight: Dealing with Your Anger

  • What are Hot Buttons
  • Identifying Your Hot Buttons
  • Your Anger Log

Section Nine: Alter Avoid Accept

  • Alter
  • Avoid
  • Accept

Section Ten: Dealing with Angry People

  • De-escalate the Situation
  • When to Back Off

Section Eleven: Pulling It All Together

  • Process Overview
  • Put it into Practise

Section Twelve: Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(3784)
Average rating 4 out of 5 stars
5 star
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4 star
29%
3 star
12%
2 star
4%
1 star
1%

12 September 2020 10:47:57 AM

I gained a thorough insight into organizational skills by completing this course. Excellent format.

9 September 2020 08:54:42 AM

Full of insight for enhancing efficiency at work.

8 September 2020 06:50:22 PM

has been a pleasure to do this course. Has really motivated me to go though with my dreams and succeed in what i always wanted to do, so far the course has helped me in looking at life in a positive way and look after myself.

8 September 2020 11:56:53 AM

Wonderful Course!

8 September 2020 11:50:53 AM

Loved this so much!

8 September 2020 11:32:14 AM

Really enjoyed this lesson!

6 September 2020 12:17:13 AM

Thank you.

6 September 2020 12:04:12 AM

Great course, I picked up some great techniques from it. Thank you guys.

4 September 2020 06:10:35 AM

I enjoyed the course!

4 September 2020 06:03:51 AM

I enjoyed the course.

2 September 2020 02:51:56 PM

I really enjoyed this portion of the course, it has provided me with some motivational information and also a path forward.

1 September 2020 10:45:19 AM

Great small course, took away a lot of idea's

30 August 2020 06:39:58 AM

Good

29 August 2020 08:39:47 PM

Very good motivation, and like a lot of things in life it seems like the simple things we take for granted are the ones that will change us for the better.
I will certainly watch this several times and follow the advice, the information in this course is priceless.

25 August 2020 10:29:35 AM

.

25 August 2020 12:46:01 AM

This course will help me with my personal and career growth and success.

24 August 2020 11:46:09 PM

its fun

24 August 2020 02:58:19 AM

Thanks

24 August 2020 12:21:24 AM

Thanks

18 August 2020 10:21:13 AM

This is a great course to guide you to better organization. It will help you not only in your career but in every personal aspect as well. The only thing I would suggest is for the writers of this course to correct the typo in sentence two of module eight. Other than that, fantastic learning and I would recommend this course to anyone and everyone, at any time and of any age!

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1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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Course Summary

Course ID: 020AMOSC
Delivery Mode: Online
Access: Lifetime
Tutor Support: Yes
Time: Study at your own pace
Duration: 6-8 Hours
Assessments: Yes
Qualification: Certificate

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