Administrative Office Procedure Online Bundle, 5 Certificate Courses

Increase your Financial Literacy & Improve Business Sense

Administrative Office Procedure Online Bundle, 5 Certificate Courses

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Get Administrative Office Procedures, Administration Support, Archiving and Records Management, Basic Bookkeeping and Business Writing Online in this Bundle

1. Administrative Office Procedures: Learn How Administrative Office Procedure Helps to Demonstrate Professionalism and Efficiency in an Organization

Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly.

With our Administrative Office Procedures Online Course, you will understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting. It is also a marvelous instrument for quick reference and utilization. Strategies and procedures are a vital connection between the company's vision and its everyday operations. Purchase one of our administration courses and become an admin support pro!

By the end of this Administrative Office Procedures Online Short Course, you will be able to:

  • Organize a binder
  • Develop procedures
  • Prepare checklists
  • Understand succession planning
  • Collect the correct tools

2. Administration Support: Enhance Your Administration Skills to be Effective and Organized

Effective administration skills are essential in today’s work environment. Being organized, punctual, and effective in your communication skills, both written and verbal are crucial if you want to achieve your goals in any endeavor you pursue.  Our Administration Support Online Short Course will help you get there.

The current business environment is filled with many sources of information and you have to take that information and analyze it, prioritize it, and process it to the extent where value is achieved for the organization. Good administrative skills reduce the risk of “things falling through the cracks.” Great administrative skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively.

In this course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully.

The practices presented in this Administration Support Online Short Course will take time to root into your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.

By the end of this Administration Support Online Short Course, you will be able to:

  • Get Yourself Organized
  • Manage your time more effectively
  • Prioritize your time and get things done
  • Complete Special Tasks
  • Improve your Communication Skills
  • Improve your Non-Verbal Communication Skills
  • Empower Yourself
  • Deal with your managers more effectively
  • Take Care of Yourself

3. Archiving and Records Management: Discover the Basic Elements of Records Management Programs and Different Ways to Manage Records

Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line. 

Records are in every organization. From purchasing receipts to tax documents to communications, they need to be identified and managed properly. The method of records management that a company uses should be tailored to fit the needs of the organization. There are, however, some basic concepts in most records management systems.  

By the end of this Archiving and Records Management Online Course, you will be able to:

  • Define records and archives
  • Analyze records in context
  • Classify records
  • Understand different systems
  • Maintain and convert records

4. Basic Bookkeeping: Understand and Implement Basic Bookkeeping Principles

Whether working in someone else’s business or your own business it’s important to understand financial matters. Understanding bookkeeping basics may be the key to keeping your fiscal matters running smoothly and efficiently

The Basic Bookkeeping Online Short Course is the short and sweet answer to your problems. From accounts receivable to accounts payable, from loans to payments, this short course covers everything you’ll need to know.

More importantly, the course is essential and practical, providing an effective outline and practical tools to help you manage key financial matters.

By the end of this Basic Bookkeeping online Short Course, you will be able to:

  • Understand basic accounting terminology
  • Identify the differences between the cash and accrual accounting methods
  • Keep track of your business by becoming familiar with accounts payable and accounts receivable
  • Use a journal and general ledger to document business financials
  • Utilize the balance sheet
  • Identify different types of financial statements
  • Uncover the reasons for and actually create a budget
  • Be familiar with internal and external auditing

5. Business Writing Online: Become an Expert at Writing Effective Emails, Letters, Reports and More

We all know that writing is one of the most important methods of business communication for most people, whether its e-mails, memos, proposals, or major reports. Lots of people struggle with the composition of these. Sometimes it's because they don't have to do it very often so, therefore, it doesn't flow as easily as they would like, sometimes because they are new to a role, or just because it's not their favorite thing.

This Business Writing Online Short Course will provide:

  • A quick refresher on basic writing concepts (such as spelling, grammar, and punctuation) the things that we often miss especially when completing work under pressure; and
  • An overview of some the typical business documents, letters, reports, proposals that you may have to deal with, with tips on structure, style etc.

Course Topics:

  • Spelling
  • Punctuation
  • Writing the Letter
  • Proposals Key Info

By the end of the Business Writing Online Short Course, you will be able to:

  • Understand the function/purpose of all of the above.
  • Utilize the tips and techniques provided here to determine an appropriate structure to use for your business artifacts in different situations.
  • Define proofreading and understand the techniques in improving proofreading skills.
  • Define peer review and list ways peer review can help improve business writing skills.
  • Notice (and correct) common spelling and grammar issues in business writing.
  • List guidelines in printing and publishing business writing

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Administrative Office Procedure 5 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Administrative Office Procedures Online Course

Module One: Getting Started

Module Two: Why Your Office Needs Adminstrative Procedures

  • Business Continuity
  • Succession Planning
  • Internal and External Audit Requirements
  • Recovery Planning

Module Three: Gathering the Right Tools

  • Binder
  • Section Divider
  • Sheet Protectors
  • Cover to Cover Binders

Module Four: Identiyfing Procedures to Include

  • Tracking Tasks for Some Days
  • Reach Out to Other Employees for Feedback/Ideas
  • Write Down Daily Tasks
  • Keep Track Using a Spreadsheet

Module Five: Top Five Procedures to Record

  • Use a Template to Stay Consistent from Track to Track
  • Be as Detailed as Possible
  • Use Bullet Points Instead of Paragraphs
  • Ask Someone to Execute the Procedure

Module Six: What to Include in Your Binder (I)

  • Phone Etiquette
  • Business Writing
  • Effective Time Management
  • Creating Meeting Arrangements

Module Seven: What to Include in Your Binder (II)

  • Policy on Absences
  • Breaks
  • Salaries
  • Benefits

Module Eight: Organizing Your Binder

  • Create a Table of Contents
  • List Each Section (e.g. Accounting)
  • List Procedures in that Section
  • Keep Binder Updated with any New Changes

Module Nine: What Not to Include in the Procedure Guide

  • Passwords
  • Identify Other Confidential Information Via Your Employer
  • Store Information in a Separate Folder Outside of the Guide
  • Find a Secure Location to Store

Module Ten: Share Office Procedure Guide

  • Give Guide to Boss/Executive to Review
  • Inform Office Personnel of Procedure Guide
  • Place Guide in a Visible Area
  • Allow Office Personnel to Express Improvements/Updates if Needed

Module Eleven: Successfully Executing the Guide

  • Create a One Hour Meeting/Seminar for Employees
  • Stay Consistent with Procedures
  • Make Employees Aware of any Updated Changes
  • Keep Open to Improvements

Module Twelve: Wrapping Up

  • Words from the Wise

Course 2 - Certificate In Administration Support Online Course

Module One: Getting Started

Module Two: Getting Yourself Organized (Part One)

  • Managing Email
  • Managing Electronic Files
  • Managing the Paper Trail
  • Making the Most of Voice Mail

Module Three: Getting Yourself Organized (Part Two)

  • Organizing Your Workspace
  • Using a To-Do Book

Module Four: Managing Your Time More Effectively

  • Managing Your Time
  • Keeping Others on Track
  • Maintaining Schedules

Module Five: Getting It All Done On Time

  • Prioritising
  • The Secret to Staying on Track
  • Goal Setting

Module Six: Complete Special Tasks

  • Planning Small Meetings
  • Planning Large Meetings
  • Organizing Travel

Module Seven: Improve Your Verbal Communication Skills

  • Listening and Hearing: They Aren’t the Same
  • Asking Questions
  • Communicating with Power

Module Eight: Improve Your Non-Verbal Communication Skills

  • Body Language
  • The Signals You Send to Others
  • It’s not what you Say, It’s how you Say It

Module Nine: Empower Yourself

  • Being Assertive
  • Resolving Conflict
  • Building Consensus
  • Making Decisions

Module Ten: Deal With Your Managers More Effectively

  • Working with Your Manager
  • Influencing Skills
  • What to Do in Sticky Situations

Module Eleven: Taking Care of Yourself

  • Ergonomics
  • Stress Management
  • Dealing with a Heavy Workload

Module Twelve: Wrapping Up

Course 3 - Certificate In Archiving and Records Management Online Course

Module One: Getting Started

Module Two: Understanding Records

  • What is Records Management? 
  • Defining Records 
  • Archives vs. Records 
  • Life Cycle

Module Three: Management of Records

  • What Is and Is Not a Record? 
  • Record Programs
  • Management of Systems 
  • Developing Standards

Module Four: Context I

  • Techniques for Analyzing Records 
  • Collecting Information 
  • Organizational Needs 
  • Legal Demands

Module Five: Context II

  • Routine Process 
  • Creative Process 
  • System Analysis 
  • Records Survey

Module Six: Classification

  • Functionality 
  • Prioritize 
  • Assess and Review 
  • Develop a Tool

Module Seven: Paper-Based Systems

  • Arranging and Grouping 
  • Building Files 
  • Elementary & Intermediate 
  • Metadata

Module Eight: Electronic Records

  • Classifying 
  • Folders and Directories 
  • Groupings 
  • Metadata

Module Nine: Hybrid Systems

  • Routine Processes 
  • Creative Processes 
  • Design 
  • Limitations

Module Ten: Appraisals & Systems

  • Taxonomy of Values 
  • Macro Appraisal
  • Strategy & Criteria 
  • Document & Review Decisions

Module Eleven: Record Maintenance

  • Paper 
  • Electronic 
  • Create Archives 
  • Conversion

Module Twelve: Wrapping Up

Course 4 - Certificate In Basic Bookkeeping Online Course

Module One - Introduction

Module Two - Basic Terminology (Part 1)

  • Balance Sheet
  • Assets
  • Liabilities
  • Equity
  • Income Statement
  • Revenue
  • Cost of Goods Sold
  • Expenses
  • Accounting Period

Module Three - Basic Terminology (Part 2)

  • Accounts Receivable
  • Accounts Payable
  • Depreciation
  • General Ledger
  • Interest
  • Inventory
  • Journals
  • Payroll
  • Trail Balance

Module Four - Accounting Methods

  • Cash Method
  • Accrual Method
  • Differences between Cash and Accrual

Module Five - Keeping Track of you Business

  • Accounts Payable
  • Account Receivable
  • The Journal
  • The General Ledger
  • Cash Management

Module Six - Understanding the Balance Sheet

  • The Accounting Equation
  • Double-Entry Accounting
  • Types of Assets
  • Types of Liabilities
  • Equity

Module Seven - Other Financial Statements

  • Income Statement
  • Cash Flow Statement
  • Capital Statement
  • Budget vs Actual

Module Eight - Payroll Accounting / Terminology

  • Gross Wages
  • Net Wages
  • Employee Tax Withholding's
  • Employer Tax Expenses
  • Salary Deferrals
  • Employee Payroll
  • Employee Benefits
  • Tracking Accrued Leave
  • Government Payroll Returns / Reports

Module Nine - End of Period Procedures

  • Depreciating your Assets
  • Reconciling Cash
  • Reconciling Investments
  • Working with the Trial Balance
  • Bad Debt
  • Posting Adjustments and Corrections

Module Ten - Financial Planning, Budgeting and Control

  • Reasons for Budgeting
  • Creating a Budget
  • Comparing Budget to Actual Expenses

Module Eleven - Auditing

  • What is an Audit?
  • When and Why would you Audit?
  • Internal
  • External

Module Twelve - Wrapping Up

Course 5 - Certificate In Business Writing Online Course

PART ONE – THE BUILDING BLOCKS

Section One: Getting Started

  • a quick refresher on basic writing concepts (such as spelling, grammar, and punctuation) – the things that we often miss especially when completing work under pressure; and
  • an overview of some the typical business documents – letters, reports, proposals – that you may have to deal with, with tips on structure, style etc. 

Section Two: Spelling and Grammar

  • Spelling
  • Grammar

Section Three: Language and tone

  • Clarity
  • Conciseness
  • Formality
  • Focus
  • Tone

Section Four: Sentences and Paragraphs

  • Parts of a Sentence
  • Sentence Length
  • Punctuation
  • Paragraphs

Section Five: Organization and Structure

  • Organisation Approach

Section Six: Tools and Techniques

  • The Reader
  • The Requirement
  • Write faster – effective writing
  • Templates
  • Proofreading
  • Review/Peer Review
  • The Appearance - Printing and Publishing

PART TWO – THE DOCUMENTS

Section Seven: Meeting Agendas

  • The Basic Structure

Section Eight: E-mails

  • Addressing your mails
  • Brevity
  • Formality
  • Attachments
  • Forwarding/replying

Section Nine: Business Letters

  • The Basic Structure
  • Writing the Letter

Section Ten: Proposals

  • The Basic Outline
  • Key information
  • Sequence
  • Choosing a Format
  • Proposal Structure and Content
  • Executive Summaries

Section Eleven: Reports

  • Report Structure and format

Section Twelve: Requests for Proposal

  • Requests for Proposals

Section Thirteen: Business Cases

  • Business Cases

Section Fourteen: General Documentation

  • General Documentation

Section Fifteen: Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
43%
4 star
33%
3 star
17%
2 star
5%
1 star
2%
(2042)
Average rating 3.5 out of 5 stars

13 October 2019 10:53:02 PM

Very Good.

11 October 2019 10:04:05 PM

I have learn a lot with the course and I am sure it will help me improve to be an Admin Assistant.

6 October 2019 10:23:38 AM

Excellant

4 October 2019 05:04:40 PM

This was a good basic course to give an understanding of bookkeeping.

4 October 2019 04:45:22 PM

I enjoyed doing this course.
Hope i can put what i have learned into practice someday soon.

4 October 2019 04:45:09 PM

I enjoyed doing this course.
Hope i can put what i have learned into practice someday soon.

4 October 2019 04:36:47 PM

I enjoyed doing this course.
Hope i can put what i have learned into practice someday soon.

4 October 2019 04:36:10 PM

I enjoyed doing this course.
Hope i can put what i have learned into practice someday soon.

1 October 2019 10:41:33 PM

This course can serve as a very fundamental basis of business writing. By learning about the frame, I can better learn by myself in the future.

1 October 2019 03:25:51 AM

Loved this course. Bought back memories lol

29 September 2019 09:15:54 PM

Great course!

29 September 2019 12:58:17 PM

The course was good. Specially after you have already worked as an Administrative you get more ideas how to go back fully charged ready to work better with your peers.

26 September 2019 12:38:50 PM

VERY HELPFUL COURSE!

26 September 2019 12:29:35 PM

BRILLIANT COURSE! VERY HELPFUL & INFORMATIVE!

26 September 2019 11:42:08 AM

Brilliant!

25 September 2019 09:40:49 PM

Lots of new and useful information for both professional and personal life!

19 September 2019 10:21:48 AM

Great learning to improve myself being Executive Assistant.

14 September 2019 03:08:40 AM

Awesome, straightforward course. Very useful review of the basics of accounting.

6 September 2019 03:08:42 PM

I have more depth understanding on records archiving and management after taking this course. The course is great!

4 September 2019 06:58:05 PM

I would like to say thanks for all the support i got form us, for always replay my questions and fixed the problems. Definitely I'm recomend it.

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About this Course

Get Administrative Office Procedures, Administration Support, Archiving and Records Management, Basic Bookkeeping and Business Writing Online in this Bundle

1. Administrative Office Procedures: Learn How Administrative Office Procedure Helps to Demonstrate Professionalism and Efficiency in an Organization

Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly.

With our Administrative Office Procedures Online Course, you will understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting. It is also a marvelous instrument for quick reference and utilization. Strategies and procedures are a vital connection between the company's vision and its everyday operations. Purchase one of our administration courses and become an admin support pro!

By the end of this Administrative Office Procedures Online Short Course, you will be able to:

  • Organize a binder
  • Develop procedures
  • Prepare checklists
  • Understand succession planning
  • Collect the correct tools

2. Administration Support: Enhance Your Administration Skills to be Effective and Organized

Effective administration skills are essential in today’s work environment. Being organized, punctual, and effective in your communication skills, both written and verbal are crucial if you want to achieve your goals in any endeavor you pursue.  Our Administration Support Online Short Course will help you get there.

The current business environment is filled with many sources of information and you have to take that information and analyze it, prioritize it, and process it to the extent where value is achieved for the organization. Good administrative skills reduce the risk of “things falling through the cracks.” Great administrative skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively.

In this course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully.

The practices presented in this Administration Support Online Short Course will take time to root into your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.

By the end of this Administration Support Online Short Course, you will be able to:

  • Get Yourself Organized
  • Manage your time more effectively
  • Prioritize your time and get things done
  • Complete Special Tasks
  • Improve your Communication Skills
  • Improve your Non-Verbal Communication Skills
  • Empower Yourself
  • Deal with your managers more effectively
  • Take Care of Yourself

3. Archiving and Records Management: Discover the Basic Elements of Records Management Programs and Different Ways to Manage Records

Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line. 

Records are in every organization. From purchasing receipts to tax documents to communications, they need to be identified and managed properly. The method of records management that a company uses should be tailored to fit the needs of the organization. There are, however, some basic concepts in most records management systems.  

By the end of this Archiving and Records Management Online Course, you will be able to:

  • Define records and archives
  • Analyze records in context
  • Classify records
  • Understand different systems
  • Maintain and convert records

4. Basic Bookkeeping: Understand and Implement Basic Bookkeeping Principles

Whether working in someone else’s business or your own business it’s important to understand financial matters. Understanding bookkeeping basics may be the key to keeping your fiscal matters running smoothly and efficiently

The Basic Bookkeeping Online Short Course is the short and sweet answer to your problems. From accounts receivable to accounts payable, from loans to payments, this short course covers everything you’ll need to know.

More importantly, the course is essential and practical, providing an effective outline and practical tools to help you manage key financial matters.

By the end of this Basic Bookkeeping online Short Course, you will be able to:

  • Understand basic accounting terminology
  • Identify the differences between the cash and accrual accounting methods
  • Keep track of your business by becoming familiar with accounts payable and accounts receivable
  • Use a journal and general ledger to document business financials
  • Utilize the balance sheet
  • Identify different types of financial statements
  • Uncover the reasons for and actually create a budget
  • Be familiar with internal and external auditing

5. Business Writing Online: Become an Expert at Writing Effective Emails, Letters, Reports and More

We all know that writing is one of the most important methods of business communication for most people, whether its e-mails, memos, proposals, or major reports. Lots of people struggle with the composition of these. Sometimes it's because they don't have to do it very often so, therefore, it doesn't flow as easily as they would like, sometimes because they are new to a role, or just because it's not their favorite thing.

This Business Writing Online Short Course will provide:

  • A quick refresher on basic writing concepts (such as spelling, grammar, and punctuation) the things that we often miss especially when completing work under pressure; and
  • An overview of some the typical business documents, letters, reports, proposals that you may have to deal with, with tips on structure, style etc.

Course Topics:

  • Spelling
  • Punctuation
  • Writing the Letter
  • Proposals Key Info

By the end of the Business Writing Online Short Course, you will be able to:

  • Understand the function/purpose of all of the above.
  • Utilize the tips and techniques provided here to determine an appropriate structure to use for your business artifacts in different situations.
  • Define proofreading and understand the techniques in improving proofreading skills.
  • Define peer review and list ways peer review can help improve business writing skills.
  • Notice (and correct) common spelling and grammar issues in business writing.
  • List guidelines in printing and publishing business writing

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Administrative Office Procedure 5 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Administrative Office Procedures Online Course

Module One: Getting Started

Module Two: Why Your Office Needs Adminstrative Procedures

  • Business Continuity
  • Succession Planning
  • Internal and External Audit Requirements
  • Recovery Planning

Module Three: Gathering the Right Tools

  • Binder
  • Section Divider
  • Sheet Protectors
  • Cover to Cover Binders

Module Four: Identiyfing Procedures to Include

  • Tracking Tasks for Some Days
  • Reach Out to Other Employees for Feedback/Ideas
  • Write Down Daily Tasks
  • Keep Track Using a Spreadsheet

Module Five: Top Five Procedures to Record

  • Use a Template to Stay Consistent from Track to Track
  • Be as Detailed as Possible
  • Use Bullet Points Instead of Paragraphs
  • Ask Someone to Execute the Procedure

Module Six: What to Include in Your Binder (I)

  • Phone Etiquette
  • Business Writing
  • Effective Time Management
  • Creating Meeting Arrangements

Module Seven: What to Include in Your Binder (II)

  • Policy on Absences
  • Breaks
  • Salaries
  • Benefits

Module Eight: Organizing Your Binder

  • Create a Table of Contents
  • List Each Section (e.g. Accounting)
  • List Procedures in that Section
  • Keep Binder Updated with any New Changes

Module Nine: What Not to Include in the Procedure Guide

  • Passwords
  • Identify Other Confidential Information Via Your Employer
  • Store Information in a Separate Folder Outside of the Guide
  • Find a Secure Location to Store

Module Ten: Share Office Procedure Guide

  • Give Guide to Boss/Executive to Review
  • Inform Office Personnel of Procedure Guide
  • Place Guide in a Visible Area
  • Allow Office Personnel to Express Improvements/Updates if Needed

Module Eleven: Successfully Executing the Guide

  • Create a One Hour Meeting/Seminar for Employees
  • Stay Consistent with Procedures
  • Make Employees Aware of any Updated Changes
  • Keep Open to Improvements

Module Twelve: Wrapping Up

  • Words from the Wise

Course 2 - Certificate In Administration Support Online Course

Module One: Getting Started

Module Two: Getting Yourself Organized (Part One)

  • Managing Email
  • Managing Electronic Files
  • Managing the Paper Trail
  • Making the Most of Voice Mail

Module Three: Getting Yourself Organized (Part Two)

  • Organizing Your Workspace
  • Using a To-Do Book

Module Four: Managing Your Time More Effectively

  • Managing Your Time
  • Keeping Others on Track
  • Maintaining Schedules

Module Five: Getting It All Done On Time

  • Prioritising
  • The Secret to Staying on Track
  • Goal Setting

Module Six: Complete Special Tasks

  • Planning Small Meetings
  • Planning Large Meetings
  • Organizing Travel

Module Seven: Improve Your Verbal Communication Skills

  • Listening and Hearing: They Aren’t the Same
  • Asking Questions
  • Communicating with Power

Module Eight: Improve Your Non-Verbal Communication Skills

  • Body Language
  • The Signals You Send to Others
  • It’s not what you Say, It’s how you Say It

Module Nine: Empower Yourself

  • Being Assertive
  • Resolving Conflict
  • Building Consensus
  • Making Decisions

Module Ten: Deal With Your Managers More Effectively

  • Working with Your Manager
  • Influencing Skills
  • What to Do in Sticky Situations

Module Eleven: Taking Care of Yourself

  • Ergonomics
  • Stress Management
  • Dealing with a Heavy Workload

Module Twelve: Wrapping Up

Course 3 - Certificate In Archiving and Records Management Online Course

Module One: Getting Started

Module Two: Understanding Records

  • What is Records Management? 
  • Defining Records 
  • Archives vs. Records 
  • Life Cycle

Module Three: Management of Records

  • What Is and Is Not a Record? 
  • Record Programs
  • Management of Systems 
  • Developing Standards

Module Four: Context I

  • Techniques for Analyzing Records 
  • Collecting Information 
  • Organizational Needs 
  • Legal Demands

Module Five: Context II

  • Routine Process 
  • Creative Process 
  • System Analysis 
  • Records Survey

Module Six: Classification

  • Functionality 
  • Prioritize 
  • Assess and Review 
  • Develop a Tool

Module Seven: Paper-Based Systems

  • Arranging and Grouping 
  • Building Files 
  • Elementary & Intermediate 
  • Metadata

Module Eight: Electronic Records

  • Classifying 
  • Folders and Directories 
  • Groupings 
  • Metadata

Module Nine: Hybrid Systems

  • Routine Processes 
  • Creative Processes 
  • Design 
  • Limitations

Module Ten: Appraisals & Systems

  • Taxonomy of Values 
  • Macro Appraisal
  • Strategy & Criteria 
  • Document & Review Decisions

Module Eleven: Record Maintenance

  • Paper 
  • Electronic 
  • Create Archives 
  • Conversion

Module Twelve: Wrapping Up

Course 4 - Certificate In Basic Bookkeeping Online Course

Module One - Introduction

Module Two - Basic Terminology (Part 1)

  • Balance Sheet
  • Assets
  • Liabilities
  • Equity
  • Income Statement
  • Revenue
  • Cost of Goods Sold
  • Expenses
  • Accounting Period

Module Three - Basic Terminology (Part 2)

  • Accounts Receivable
  • Accounts Payable
  • Depreciation
  • General Ledger
  • Interest
  • Inventory
  • Journals
  • Payroll
  • Trail Balance

Module Four - Accounting Methods

  • Cash Method
  • Accrual Method
  • Differences between Cash and Accrual

Module Five - Keeping Track of you Business

  • Accounts Payable
  • Account Receivable
  • The Journal
  • The General Ledger
  • Cash Management

Module Six - Understanding the Balance Sheet

  • The Accounting Equation
  • Double-Entry Accounting
  • Types of Assets
  • Types of Liabilities
  • Equity

Module Seven - Other Financial Statements

  • Income Statement
  • Cash Flow Statement
  • Capital Statement
  • Budget vs Actual

Module Eight - Payroll Accounting / Terminology

  • Gross Wages
  • Net Wages
  • Employee Tax Withholding's
  • Employer Tax Expenses
  • Salary Deferrals
  • Employee Payroll
  • Employee Benefits
  • Tracking Accrued Leave
  • Government Payroll Returns / Reports

Module Nine - End of Period Procedures

  • Depreciating your Assets
  • Reconciling Cash
  • Reconciling Investments
  • Working with the Trial Balance
  • Bad Debt
  • Posting Adjustments and Corrections

Module Ten - Financial Planning, Budgeting and Control

  • Reasons for Budgeting
  • Creating a Budget
  • Comparing Budget to Actual Expenses

Module Eleven - Auditing

  • What is an Audit?
  • When and Why would you Audit?
  • Internal
  • External

Module Twelve - Wrapping Up

Course 5 - Certificate In Business Writing Online Course

PART ONE – THE BUILDING BLOCKS

Section One: Getting Started

  • a quick refresher on basic writing concepts (such as spelling, grammar, and punctuation) – the things that we often miss especially when completing work under pressure; and
  • an overview of some the typical business documents – letters, reports, proposals – that you may have to deal with, with tips on structure, style etc. 

Section Two: Spelling and Grammar

  • Spelling
  • Grammar

Section Three: Language and tone

  • Clarity
  • Conciseness
  • Formality
  • Focus
  • Tone

Section Four: Sentences and Paragraphs

  • Parts of a Sentence
  • Sentence Length
  • Punctuation
  • Paragraphs

Section Five: Organization and Structure

  • Organisation Approach

Section Six: Tools and Techniques

  • The Reader
  • The Requirement
  • Write faster – effective writing
  • Templates
  • Proofreading
  • Review/Peer Review
  • The Appearance - Printing and Publishing

PART TWO – THE DOCUMENTS

Section Seven: Meeting Agendas

  • The Basic Structure

Section Eight: E-mails

  • Addressing your mails
  • Brevity
  • Formality
  • Attachments
  • Forwarding/replying

Section Nine: Business Letters

  • The Basic Structure
  • Writing the Letter

Section Ten: Proposals

  • The Basic Outline
  • Key information
  • Sequence
  • Choosing a Format
  • Proposal Structure and Content
  • Executive Summaries

Section Eleven: Reports

  • Report Structure and format

Section Twelve: Requests for Proposal

  • Requests for Proposals

Section Thirteen: Business Cases

  • Business Cases

Section Fourteen: General Documentation

  • General Documentation

Section Fifteen: Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(2042)
Average rating 3.5 out of 5 stars
5 star
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4 star
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3 star
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2 star
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1 star
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13 October 2019 10:53:02 PM

Very Good.

11 October 2019 10:04:05 PM

I have learn a lot with the course and I am sure it will help me improve to be an Admin Assistant.

6 October 2019 10:23:38 AM

Excellant

4 October 2019 05:04:40 PM

This was a good basic course to give an understanding of bookkeeping.

4 October 2019 04:45:22 PM

I enjoyed doing this course.
Hope i can put what i have learned into practice someday soon.

4 October 2019 04:45:09 PM

I enjoyed doing this course.
Hope i can put what i have learned into practice someday soon.

4 October 2019 04:36:47 PM

I enjoyed doing this course.
Hope i can put what i have learned into practice someday soon.

4 October 2019 04:36:10 PM

I enjoyed doing this course.
Hope i can put what i have learned into practice someday soon.

1 October 2019 10:41:33 PM

This course can serve as a very fundamental basis of business writing. By learning about the frame, I can better learn by myself in the future.

1 October 2019 03:25:51 AM

Loved this course. Bought back memories lol

29 September 2019 09:15:54 PM

Great course!

29 September 2019 12:58:17 PM

The course was good. Specially after you have already worked as an Administrative you get more ideas how to go back fully charged ready to work better with your peers.

26 September 2019 12:38:50 PM

VERY HELPFUL COURSE!

26 September 2019 12:29:35 PM

BRILLIANT COURSE! VERY HELPFUL & INFORMATIVE!

26 September 2019 11:42:08 AM

Brilliant!

25 September 2019 09:40:49 PM

Lots of new and useful information for both professional and personal life!

19 September 2019 10:21:48 AM

Great learning to improve myself being Executive Assistant.

14 September 2019 03:08:40 AM

Awesome, straightforward course. Very useful review of the basics of accounting.

6 September 2019 03:08:42 PM

I have more depth understanding on records archiving and management after taking this course. The course is great!

4 September 2019 06:58:05 PM

I would like to say thanks for all the support i got form us, for always replay my questions and fixed the problems. Definitely I'm recomend it.

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Course Summary

Course ID No.: 020AOP5CB
Delivery Mode: Online
Course Access: Unlimited lifetime
Time required: Study at your own pace
Course Duration: 30-48 Hours for total bundle
Assessments: Yes
Qualification: Certificate

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