What you will learn:

Learn what it takes to have a successful career as a clinical medical assistant in the exciting and high-demand world of healthcare

Demand for medical assistants will grow 23 percent through 2024, so there's never been a better time to explore a career in healthcare! This online course will give you an overview of the job duties and scope of practice of clinical medical assistants. You will learn about the different types of medical records and how to enhance the overall patient experience. You will also get an introduction to charting patient complaints, creating progress notes, and collecting medical history.

Course Fast Facts:

• Only 6 weeks to complete this course
  
• Approximately only 2 to 4 hours per week of study is required
• This course is delivered 100% on-line and is accessible 24/7 from any computer or smartphone
• You can study from home or at work
• You can download printer friendly course material or save for viewing offline
• You will be awarded a certificate at completion of this course

Course Delivery

Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. The course is easy to follow and understand.

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate. This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills.

You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Lesson 1 - Becoming a Clinical Medical Assistant

In this lesson, you'll discover the attributes, qualities, and job description of a medical assistant such as effective communication, knowledge, skill, good health and hygiene, empathy, integrity, a positive attitude, and ethical behavior. You'll explore a medical assistant's employment opportunities, which include a variety of healthcare facilities such as urgent care, outpatient clinics, laboratories, nursing facilities, and more. The lesson will also discuss a medical assistant's expected ethical behavior, scope of practice, and compliance with healthcare laws, including HIPAA (privacy and security laws).

Lesson 2 - Medical Documents, Reports, and the Medical Record

This lesson will take a closer look at the medical record and various medical documents and reports. Medical assistants are expected to document accurately and professionally in the medical record, so you will explore how the electronic signature works and why it's necessary on medical documents. The lesson will then discuss the electronic health record and the electronic medical record. You will also learn about progress notes and how they are the heart of the medical record.

Lesson 3 - Telecommunications, Enhancing the Patient Experience, and Professionalism Attributes

In this lesson, you will learn about the various types of communications in the medical office and how to deal with difficult patients. The lesson will discuss how the patient experience can influence the patient's perception of the medical assistant, the office, and the care received. You'll examine professional attributes such as being responsible, ethical, team-oriented, and to possess strong communication, interpersonal, and problem-solving skills. Today more than ever, employers are looking for employees with problem-solving skills and critical thinking capabilities.

Lesson 4 - Computers, Insurance, and Medical Billing and Coding

In this lesson, you'll learn the definitions of EMR (electronic medical record) and EHR (electronic health record) and find out why the terms aren't synonymous. You'll also learn more about the financial features of practice management software.

Lesson 5 - Major Body Systems and Pathophysiology

In this lesson, you will learn about pathophysiology and explore the 12 major body systems. You'll learn about common diseases and injuries that affect the human body.

Lesson 6 - The Chief Complaint and Patient History

This lesson will give you a comprehensive look at how to room the patient, record a proper chief complaint (CC), and collect the medical history of the patient (current, past, family, and social history) as related to your role as a clinical medical assistant. You'll learn about charting and how it can affect patients' care.

Lesson 7 - Recording Vital Signs

This lesson will discuss the importance of vital signs and measurements, and the name of the equipment used. You'll examine the procedures used to take the vital signs and body measurements of patients, which include body temperature, blood pressure, pulse (heart rate), respiratory rate, as well as body measurements such as height and weight.

Lesson 8 - The Physical Examination and the Laboratory Testing

This lesson will introduce you to the physical examination, specialty exams and procedures, and the medical laboratory. You'll explore the methods, examination positions, instruments, and supplies used by doctors to examine the body and the medical assistant's role in preparing the patient for specialty exams. This lesson will also discuss the purposes of laboratory testing, the different types of medical laboratories, and their quality standards.

Lesson 9 - Medical Asepsis, Infection Control, and Basic Microbiology

This lesson will discuss the steps in the infection cycle and about helpful and pathogenic (infectious) microorganisms. You will examine how to prevent transmission of infectious microorganisms and identify examples of personal protective equipment (PPE). The lesson will explain the importance of handwashing and the proper way to dispose of biohazard waste. Lastly, you will be introduced to the five areas of a microbiology lab.

Lesson 10 - Surgical Asepsis and Sterilization Techniques

In this lesson, you will learn about surgical asepsis and the different methods of sterilization such as autoclaving, chemical, gas, and dry heat. The lesson will discuss the importance of a surgical hand scrub in preventing healthcare-associated infections and how preparing the patient's skin with a prepping solution is a crucial step in preventing surgical site infections.

Lesson 11 - Basic Guidelines for Administration of Injections and Noninjectable Medications

This lesson will focus on the basic guidelines for the administration of injections and noninjectable medications. You will also examine how to safely administer injectable medications by discussing the parts of a needle, the gauge, how to select the proper needle, and how to determine the volume of medication. You will also learn about the types of medication containers, injection techniques, and administration of oral and inhaled medications. Lastly, this lesson will cover types of medication errors, reporting an error, and preparing an incident report.

Lesson 12 - Emergencies and First Aid in the Medical Office

In this lesson, you'll explore emergencies in the medical office and first aid. The lesson will discuss the four types of shock and description and cause of each type. You will learn how to recognize symptoms of shock and the procedures on how to treat them immediately. You will also learn about diabetic emergencies, how to recognize the symptoms of insulin shock and diabetic ketoacidosis, and about administering insulin injections. Lastly, this lesson will discuss emergencies and administering first aid for patients with open wounds, burns, and musculoskeletal injuries.

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Entry requirements:

Students must have basic literacy and numeracy skills.

Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Device requirements:

Students will need access to a computer/any device and the internet.

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